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    Extended Stay America - San Jose - Sunnyvale

    1255 Orleans Dr, Sunnyvale, CA 94089-1138
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    10/1/2017 10/2/2017
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    $185
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    Traveler (16)
    Room & Suite (14)
    Dining (4)
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    Overview
    • Excellent22%
    • Very good21%
    • Average13%
    • Poor17%
    • Terrible27%
    Travelers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Hot Tub
    Non-Smoking Rooms
    Suites
    Kitchenette
    Pets Allowed
    Wheelchair access
    Self-Serve Laundry
    2.5 Star Hotel
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    Hyatt Regency Santa Clara
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    #3 of 32 hotels in Santa Clara
     
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    Country Inn & Suites By Carlson, Sunnyvale
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    #3 of 33 hotels in Sunnyvale
     
    Rooms
    Oct 1Oct 2
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    1 room, 2 adults, 0 children
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    Reviews (102)
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    1 - 5 of 98 reviews

    Reviewed August 2, 2017

    I understand this was near Silicon Valley, but the cost for what we received was totally out of line. Housecleaning only after a 7 day stay with 2 bath towels per person. A hard bed. A kitchenette with a noisy refrigerator and the only utensils...More

    Review collected in partnership with Extended Stay
    Thank freerider2016
    Response from 00esa, General Manager at Extended Stay America - San Jose - SunnyvaleResponded August 3, 2017

    Although you liked some aspects of your visit, we're sorry you were disappointed with our facilities & amenities. After reading your review we realized we may have missed an important communication during your check-in. Please know our kitchenware are kept at the front desk to...More

    Hotel's Favorite
    Reviewed February 9, 2017

    I was here for 3 months and place is next to freeway. Not so crowded place. There is a temple nearby 1 miles and a railway station. you get apple , oranges , oats and coffee in breakfast. Near by there is one little Indian...More

    Thank Shobhit1211
    Response from Manager_11525, Manager at Extended Stay America - San Jose - SunnyvaleResponded February 16, 2017

    Your feedback is important. Thank you for sharing. It is great to see you valued our convenient location and that you had a pleasant experience at our hotel. Thank you again for sharing your experience with us. We would love to see you again, should...More

    Reviewed July 16, 2017

    We stayed at this hotel with our children & when we pulled out the sofa bed, the sheets & blanket were dirty. There was spare change & trash inside. Luckily the king size bed was large.....even though the price was reasonable I will never stay...More

    Review collected in partnership with Extended Stay
    Thank 673cynthiak
    Response from 00esa, General Manager at Extended Stay America - San Jose - SunnyvaleResponded July 17, 2017

    We sincerely apologize for the cleanliness issues you encountered which made your stay disappointing. You deserved a clean, fresh accommodation, but we are extremely sorry we failed in making this happen for you. Our Housekeeping team has taken your concerns into consideration in an effort...More

    Reviewed July 11, 2017

    ESA is an excellent facility that is very clean and quiet. The kitchenette provides for independence from restaurants. The option to have limited cleaning offers needed privacy. The medium size fridge is a welcome to other small size fridges.More

    Review collected in partnership with Extended Stay
    Thank X8830OGdanielc
    Response from 00esa, General Manager at Extended Stay America - San Jose - SunnyvaleResponded July 14, 2017

    Thank you for sharing your experience at Extended Stay America - San Jose - Sunnyvale and for highlighting some of the key features of our property. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thanks again...More

    Reviewed July 8, 2017 via mobile

    They clean rooms once a week. Room is a dump. Breakfast is some bars, plastic wrapped muffins and coffee. Shower knob came off in my hand, took two calls to fix. Front desk people are surly, even hostile. There is nothing positive I can say...More

    1  Thank Dustoff_8
    Response from 00esa, General Manager at Extended Stay America - San Jose - SunnyvaleResponded July 10, 2017

    We are sorry for not living up to your expectations and for all the difficulties you encountered here. We strive to provide a clean and comfortable stay to all of our guests, but we're sorry we failed to do so while you were here. I...More

    Hyatt Regency Santa Clara
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    Country Inn & Suites By Carlson, Sunnyvale
    876 reviews
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    About
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Self-Serve Laundry
    • Room amenities
    • Microwave
    • Things to do
    • Hot Tub
    Details
    • Price range
    • $117 - $243 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Suites ,
    • Family Rooms
    • Number of rooms
    • 145
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Extended Stay, Booking.com, Hotels.com, Orbitz, Priceline, Travelocity, Cancelon, Hotwire and Cheap Tickets so you can book your Extended Stay America - San Jose - Sunnyvale reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • California >
    • Sunnyvale
    • Also Known As
    • Homestead Sunnyvale Hotel Sunnyvale ,
    • Extended Stay America Sunnyvale ,
    • Homestead Hotel Sunnyvale
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    Traveler (16)
    Room & Suite (14)
    Dining (4)
    Hotel & Grounds (10)
    Bathroom (1)
    Nearby
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    Ask a question
    Questions & Answers
    ravi-trip-2104
    November 25, 2014|
    Answer
    Response from Property M | Property representative |
    Good Morning, unfortunately the hotel does not offer shuttle service to and from the airports or local area. We are however happy to help recommend or book taxi or transportation services for you. Please let us know where we... More
    0
    Votes
    Room Tips
    "Avoid room #301"
    Read review
    "Tip the clerk and remember to be nice. They often know where the best rooms are!"
    Read review
    "Its next to Freeway but still very quiet place"
    Read review
    "Top floor, away from highway and other people"
    Read review
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