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Wild Palms, a JDV by Hyatt Hotel
1,513 reviews
#3 of 38 Hotels in Sunnyvale
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910 E Fremont Ave, Sunnyvale, CA 94087-3702
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$179
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Full view
Room & Suite (99)
Pool & Beach (10)
About
#3 of 38 hotels in Sunnyvale
Location
Cleanliness
Service
Value
Wild Palms Hotel - part of JDV by Hyatt, is an open-air resort-style hotel in the heart of Silicon Valley. The hotel has a gorgeous swimming pool and a hot tub. It is an excellent choice for travelers visiting Sunnyvale, offering a romantic environment alongside many helpful amenities designed to enhance your stay. Rooms at Wild Palms Hotel - provide a flat screen TV, and guests can stay connected with free wifi. Free ample parking is available. There is no shortage of things to do in the area, enjoy your stay in Sunnyvale!
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Conference facilities
Non-smoking hotel
Parking
Wifi
Hot tub
Outdoor pool
Heated pool
Meeting rooms
Sun umbrellas
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Desk
Safe
Wardrobe / closet
Clothes rack
Coffee / tea maker
Refrigerator
Flatscreen TV
Iron
Private bathrooms
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Green
Languages Spoken
English
Location
Full view
59Somewhat walkable
Grade: 59 out of 100
42Restaurantswithin 0.75 miles
2Attractionswithin 0.75 miles
Contact
910 E Fremont Ave, Sunnyvale, CA 94087-3702
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1513Reviews9Q+A100Room tips
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Popular mentions
I used to come here often even though I live locally. It gives me a great sense of escapism because of its natural resort style and feel. I'm not sure if they still do breakfast but the breakfast pre-covid was great! Made me feel like I was on the islands. Room was ALWAYS clean every visit. Never had a single issue in the three years that I've been coming.
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Review collected in partnership with Hyatt Hotels
Date of stay: January 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Sean Hadley, General Manager at Wild Palms, a JDV by Hyatt Hotel
Responded 6 days ago
Thank you so much for your return patronage and your 5 star review! We hope that you are able to enjoy your next visit relaxing poolside (no need to wait for summer, as the pool is heated year round!) Cheers!
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Even though the property looks smaller from outside when compared to other five star hotels in whole US, but all the services provided including the customer service was beyond the excellency of 10 stars. This is one of my first best hotel I stayed for my first time. The room was so clean and well organized with all the amenities. Very comfy bed, I loved it. I am nurse so I always make sure for health safety especially in this pandemic situation. This hotel made my stay very safe and comfortable without any stress to get worried about the hygiene. As said first impression is the best. The front desk staffs are awesome and very professional with a great welcoming smile. The front desk staff Steve who checked us in. He went beyond and above his way to accommodate us in a very nice room. The checkin was very fast. Good job. The room was very nice. I loved the bed it was very comfy. Thanks for the housekeeping team was providing an excellent cleanliness. We thank the manager for maintaining an awesome team of employees. Even though we travelled from far under a stressful situation, but the stay in this hotel made my mind so relaxing and peaceful. Even I have stayed in many 5 star hotels in US, but this is my first hotel which gave a 100% customer satisfaction stay which provided us with all the needs as a customer. Thank you all for all the hard works you’ll do to maintain a high quality requirement to meet a customer satisfaction. Especially in this pandemic situations you guys maintained very good and safe place to stay without any panic. I will surely recommend this hotel to my family and friends in the future and I’m looking forward to come again. Thank you all, my special thanks for Valerie, iris, Joey and Steve. Awesome customer service. You’ll are rocking. Thanks for the manager Sean for maintaining an excellent environmental property and staffs. I am a nurse so I always feel so proud for you’ll working as a frontline workers to provide all the needs and comforts to your customers traveling from a long distances. God bless you’ll. Be safe and praying to God to protect all the frontline workers and the management team in this pandemic situation. Very good job🙂🙂👍👍👍…
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Date of stay: January 2022Trip type: Traveled on business
Helpful
Response from Sean Hadley, General Manager at Wild Palms, a JDV by Hyatt Hotel
Responded 2 weeks ago
Thank you so much for your sterling review and kind words. Steve is one of our best, and we appreciate you taking the time to recognize his contributions to our team. Valerie, Iris & Joey aren't too shabby either! :) We look forward to your next stay with us! Cheers!
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Wild Palms is a great hotel with the most amazing, friendly staff. Clean and quiet. A great place to rest when I travel out for work. Convenient location on El Camino with many food options nearby... including Starbucks just one block away!
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Review collected in partnership with Hyatt Hotels
Date of stay: December 2021Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Sean Hadley, General Manager at Wild Palms, a JDV by Hyatt Hotel
Responded 3 weeks ago
Thank you for your 5 star review! We hope to see you again soon!
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What a great place for a local stay over! Clean, Comfortable,and amazing staff. Will visit again soon. We took a last minute break to get away from the "norm" and spend some quite time after the crazy Christmas routine.
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Review collected in partnership with Hyatt Hotels
Date of stay: December 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Sean Hadley, General Manager at Wild Palms, a JDV by Hyatt Hotel
Responded 3 weeks ago
Thank you for your feedback William! Any chance perhaps that given your content vs your star rating, that maybe you accidentally clicked 1 vs 5 stars? Hope to see you again!
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They call it a holding fee, but they keep your deposit if you have a pet. Not a holding fee if they keep it. They said its their new policy when I asked about it. My dog left no mess or damages. So, in reality, they charge and additional $75 a night to the cost of the room, but they won't tell you that. Even before I took the room, they knew I had a dog with me, told me the room was $115 a night. One can imagine my surprise to see over $200 a night charged my to account. Broken coffee machine for the whole stay even though I mentioned it to the desk when I first got to my room. I drink coffee every morning.
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Review collected in partnership with Hyatt Hotels
Date of stay: December 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Sean Hadley, General Manager at Wild Palms, a JDV by Hyatt Hotel
Responded 3 weeks ago
I am sorry to see that we fell far short in delivering an experience that met your expectations.
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PRICE RANGE
$100 - $331 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
wild palms hotel
LOCATION
United StatesCaliforniaSunnyvale
NUMBER OF ROOMS
207
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Claim Your Listing Frequently Asked Questions about Wild Palms, a JDV by Hyatt Hotel
Which popular attractions are close to Wild Palms, a JDV by Hyatt Hotel?
Nearby attractions include Golfland USA (0.2 miles) and The Patio (0.1 miles).
What are some of the property amenities at Wild Palms, a JDV by Hyatt Hotel?
Some of the more popular amenities offered include free wifi, a pool, and a fitness center.
Which room amenities are available at Wild Palms, a JDV by Hyatt Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
Is parking available at Wild Palms, a JDV by Hyatt Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Wild Palms, a JDV by Hyatt Hotel?
Conveniently located restaurants include Chelokababi, Tanto Japanese Restaurant, and House of Pho.
Are there opportunities to exercise at Wild Palms, a JDV by Hyatt Hotel?
Yes, guests have access to a pool and a fitness center during their stay.
Are any cleaning services offered at Wild Palms, a JDV by Hyatt Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Wild Palms, a JDV by Hyatt Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Wild Palms, a JDV by Hyatt Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and conference facilities.
Are there any historical sites close to Wild Palms, a JDV by Hyatt Hotel?
Many travelers enjoy visiting Winchester Mystery House (4.1 miles).
Is Wild Palms, a JDV by Hyatt Hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.