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Wild Palms, a JDV by Hyatt Hotel

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910 E Fremont Ave, Sunnyvale, CA 94087-3702
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Traveler (275)
Room & Suite (99)
Pool & Beach (10)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

About

#3 of 40 hotels in Sunnyvale
Location
4.3
Cleanliness
4.5
Service
4.4
Value
4.3
Travelers' Choice
Wild Palms Hotel - part of JDV by Hyatt, is an open-air resort-style hotel in the heart of Silicon Valley. The hotel has a gorgeous swimming pool and a hot tub. It is an excellent choice for travelers visiting Sunnyvale, offering a romantic environment alongside many helpful amenities designed to enhance your stay. Rooms at Wild Palms Hotel - provide a flat screen TV, and guests can stay connected with free wifi. Free ample parking is available. There is no shortage of things to do in the area, enjoy your stay in Sunnyvale!
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Conference facilities
Parking
Wifi
Hot tub
Outdoor pool
Heated pool
Meeting rooms
Non-smoking hotel
Sun loungers / beach chairs
Sun umbrellas
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Desk
Safe
Wardrobe / closet
Clothes rack
Coffee / tea maker
Refrigerator
Flatscreen TV
Iron
Private bathrooms
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Charming
Green
Languages Spoken
English

Location

Full view
59Somewhat walkable
Grade: 59 out of 100
37Restaurantswithin 0.75 miles
2Attractionswithin 0.75 miles
1601Reviews9Q+A100Room tips
Traveler rating
  • 857
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  • 167
  • 72
  • 45
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Popular mentions
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Most Recent
bpd2164 wrote a review Nov 22
Elk Grove, California1 contribution
It’s clear the hotel is an old renovated hotel from the outside. However, once inside, it’s a great experience an awesome boutique hotel. I feel the price point was awesome for the experience….great value for short overnight trips. Will come back for sure
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Review collected in partnership with Hyatt Hotels
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Sean Hadley, General Manager at Wild Palms, a JDV by Hyatt Hotel
Responded 1 week ago
Thank you so much for your 5 star review! We are thrilled to see that your stay exceeded your expectations, and we look forward to welcoming you back again sooner rather than later! Cheers, and Happy Holidays!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Cheri H wrote a review Nov 13
Seattle, Washington4 contributions
Was a great stay! Staff was really friendly, rooms were clean, had breakfast, was simple but we were always on the go, so that’s all we needed, and location was central to the places we were going to. Was a great value and would definitely stay here again.
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Date of stay: November 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Sean Hadley, General Manager at Wild Palms, a JDV by Hyatt Hotel
Responded 2 weeks ago
Thank you for your 5 star review! We can't wait until your next stay! We'll see you soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Philip X wrote a review Nov 13
1 contribution
Very nice and they were very helpful. His name was shay. The breakfast was good and thank you Atas (Fawn)! She head very helpful with everything as well! She went the extra mile to help with everything that we needed. Also the front desk was very accommodating!
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Date of stay: November 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Sean Hadley, General Manager at Wild Palms, a JDV by Hyatt Hotel
Responded 2 weeks ago
Thank you for your 5 star review! We appreciate you taking the time to let us know how amazing your interactions with Fawn & Shay were! We look forward to seeing you again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
nicolemama3 wrote a review Nov 10
1 contribution
So dissatisfied in how Sean Hadley handed my needs and requests. I've been lied to and betrayed. He could have offered me a free night stay for my next visit and told me how he appreciated my business over the last two years. Especially since I called multiple times asking if I could leave early and be refunded and both times was told yes. It's my fault I don't remember the names of both people who told me it was all good. I was even on hold while they checked if I could checkout early and if I could be refunded even though I had paid cash up front. I'm incredibly disappointed. I left a yelp review to reflect it and will make sure everyone who comes to stay there for the same medical needs will be aware of my disappointment.
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Review collected in partnership with Hyatt Hotels
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Sean Hadley, General Manager at Wild Palms, a JDV by Hyatt Hotel
Responded 2 weeks ago
Nonrefundable advance purchase rates offer opportunities to enjoy our hotel at discounted rates. However, unfortunately the stipulations of receiving a reduced rate are reflective in the fact that they are nonrefundable. We would hope to ensure that all of our guests are able to understand the terms and conditions of the rates at the time of their booking to avoid miscommunication.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Voyager1232022 wrote a review Nov 7
1 contribution
Paper thin walls. Don't stay here if you want a good night sleep or young children. My son heard things I did not want him to hear from our next door neighbor. The noise level from the streets are really loud.
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Review collected in partnership with Hyatt Hotels
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
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Response from Sean Hadley, General Manager at Wild Palms, a JDV by Hyatt Hotel
Responded 2 weeks ago
I am sorry to see that your stay was disturbed by another guest. We would love an opportunity to reset your expectations and ensure that your next stay is issue free.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Praveen K wrote a review Nov 4
1 contribution
First and foremost the location is the main highlight. It's right across El Camino with lots of restaurants and markets. The hotel facility is neatly maintained. The front office staff was polite and courteous. Special mention to the front-office staff - Shay. Shay was very helpful, responsive to requests and provided wonderful customer service. The housekeeping staff were prompt everyday and thoroughly cleans the carpet, arranges the bed, replaces the linen and bath towels. The room is equipped with properly working microwave, small refrigerator, single serve coffee maker with complimentary pods, a nice big screen TV and guess what - strong wifi which is free for the hotel guest. The hotel provides Complimentary Hot Breakfast. The Complimentary Wine on Tuesdays and Wednesdays is a nice touch. All in all, I had a good experience in this hotel. I would highly recommend this hotel and if I get a chance, I will choose Wild Palms for my next stay.
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Date of stay: November 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Sean Hadley, General Manager at Wild Palms, a JDV by Hyatt Hotel
Responded 3 weeks ago
Thank you so much for your 5 star review and especially your kind words regarding Shay. He is one of our best! We look forward to seeing you again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Leah T wrote a review Nov 3
San Jose2 contributions
We have been taking our business here for many years, and they are always amenable and go above and beyond. This year, they did not disappoint. Yesenia in particular (and a young gentleman that I didn't catch the name of) were very patient with our group and took great care in helping us put out any fires that arose. There were over 30 of us and really appreciate the hospitality. Would recommend :)
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Date of stay: October 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Sean Hadley, General Manager at Wild Palms, a JDV by Hyatt Hotel
Responded 3 weeks ago
Thank you so much for your return patronage and you positive feedback. A special thanks to shouting out to Yesenia- we love her as much as you do! We look forward to earning your repeat business for years more to come! Cheers!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Marc M wrote a review Oct 2022
Arcata, California15 contributions11 helpful votes
For a place in the Bay Area, particularly one only a few blocks from Apple Park, the price for a room here was suspiciously cheap so I wasn't expecting much even though the reviews were good. I was pleasantly surprised that the place turned out to be an all-around great stay and exceeded expectations in every area. The hotel itself isn't a new building, but is in good shape and seemed like it was being taken care of. Also, all the hallways are open to the outside, which is a plus from the standpoint of someone being careful about airborne illness. Front desk staff were friendly and helpful, check-in was quick. I tried the Apple Wallet virtual keycard for the first time, and while it recognized my room number immediately it seemed to take a little while before it actually was able to unlock the door. Once it kicked in, though, it worked perfectly and I started just using my watch instead of the card. The room was more spacious than average, very clean, everything was in good condition, and overall quite comfortable. Nice large desk with an office chair if you want to get work done, although it wasn't the best to use at a table for two for take-out food. Decor was super-funky retro beach-house style, but it wasn't ugly or impractical so no complaints there (the bed did indeed have a faux mosquito-net drape like in the photos). The bathroom, commendably, had individual large bottles of shampoo, conditioner, lotion, and soap, so no waste in terms of those stupid individual hotel bottles, plus they weren't attached to the tub so you could use the body soap as hand soap if prefer that to a bar. Coffee maker was a Keurig-type, although they did include one pod for tea, so props there from a non-coffee-drinker. Free breakfast was above average; not a large variety, but they had serve-yourself fresh creamy oatmeal with a selection of mix-ins and not-off-the-shelf yogurt cups with a selection of fruit and/or granola mixed in, which is wildly better (and healthier) than instant oatmeal or most of the other things you see at a standard breakfast spread. The hotel is in the Indian part of town, so the nearby restaurant selection (some in easy walking distance) skews very heavily in that direction. Earlier in the trip, we paid over twice as much to stay in a place a bit farther north in the Bay Area, and this was a far better experience in just about every way--worth more than the price, and I'll almost certainly stay here again when I need to be in the area.
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Date of stay: October 2022
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: With so many highly-rated authentic Indian places nearby, you might as well eat at one.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Sean Hadley, General Manager at Wild Palms, a JDV by Hyatt Hotel
Responded 4 weeks ago
Thank you so much for your detailed review! We appreciate the feedback and look forward to your next stay!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Bob C wrote a review Oct 2022
Castle Rock, Colorado15 contributions6 helpful votes
I stayed four nights. The place was most satisfactory. It's easy to find. The staff is welcoming. The desk clerks I met were very professional. The woman who runs the breakfast room is helpful and considerate. The wsrm food she puts out is uninspiring, but her warm good cheer makes the meal a good start to the day. The housekeeping is wonderful. I had a warm, clean room every night. I would be happy to stay there again. would happily s
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Date of stay: October 2022
Value
Location
Service
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
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Response from Sean Hadley, General Manager at Wild Palms, a JDV by Hyatt Hotel
Responded 4 weeks ago
Thank you for your kind words and 5 star review! We appreciate the shout out to all of our heart of house staff as they are truly the heart of our hotel! We look forward to seeing you again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Montserrat P wrote a review Oct 2022
Monterrey, Mexico27 contributions27 helpful votes
The Staff was super friendly! Yes and Shay received us. The hotel is nice., good location, good breakfast. The only thing is that between rooms you could hear what was happening in the other room. We could hear our neighbors next door snoring. So, if you have a light sleep i will recommend earplugs. Other than that. 100% recommended
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Date of stay: October 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Sean Hadley, General Manager at Wild Palms, a JDV by Hyatt Hotel
Responded Oct 24, 2022
Thank you for your 5 star review! We appreciate you giving a positive shoutout to Yesi & Shay, two of our best! We look forward to your next visit with us!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$111 - $163 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
wild palms hotel
LOCATION
United StatesCaliforniaSunnyvale
NUMBER OF ROOMS
207
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WILD PALMS, A JDV BY HYATT HOTEL $116 ($̶2̶4̶0̶) - Updated 2022 Prices & Reviews - Sunnyvale, CA

Frequently Asked Questions about Wild Palms, a JDV by Hyatt Hotel
Which popular attractions are close to Wild Palms, a JDV by Hyatt Hotel?
Nearby attractions include Golfland USA (0.2 miles) and The Patio (0.1 miles).
What are some of the property amenities at Wild Palms, a JDV by Hyatt Hotel?
Some of the more popular amenities offered include free wifi, a pool, and a fitness center.
Which room amenities are available at Wild Palms, a JDV by Hyatt Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
Is parking available at Wild Palms, a JDV by Hyatt Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Wild Palms, a JDV by Hyatt Hotel?
Conveniently located restaurants include Chelokababi, Tanto Japanese Restaurant, and House of Pho.
Are there opportunities to exercise at Wild Palms, a JDV by Hyatt Hotel?
Yes, guests have access to a pool and a fitness center during their stay.
Are any cleaning services offered at Wild Palms, a JDV by Hyatt Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Wild Palms, a JDV by Hyatt Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Wild Palms, a JDV by Hyatt Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and conference facilities.
Are there any historical sites close to Wild Palms, a JDV by Hyatt Hotel?
Many travelers enjoy visiting Winchester Mystery House (4.1 miles).
Is Wild Palms, a JDV by Hyatt Hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.