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Wild Palms Hotel, A Jdv By Hyatt Hotel

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Traveler (285)
Room & Suite (104)
Pool & Beach (10)
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About

#5 of 33 hotels in Sunnyvale
Location
4.3
Cleanliness
4.5
Service
4.4
Value
4.2
Travelers' Choice
Wild Palms Hotel - part of JDV by Hyatt, is an open-air resort-style hotel in the heart of Silicon Valley. The hotel has a gorgeous swimming pool and a hot tub. It is an excellent choice for travelers visiting Sunnyvale, offering a romantic environment alongside many helpful amenities designed to enhance your stay. Rooms at Wild Palms Hotel - provide a flat screen TV, and guests can stay connected with free wifi. Free ample parking is available. There is no shortage of things to do in the area, enjoy your stay in Sunnyvale!
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Conference facilities
Baggage storage
Parking
Wifi
Hot tub
Pool / beach towels
Outdoor pool
Heated pool
Fence around pool
Meeting rooms
Non-smoking hotel
Sun loungers / beach chairs
Sun umbrellas
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Desk
Safe
Wardrobe / closet
Clothes rack
Coffee / tea maker
Refrigerator
Flatscreen TV
Iron
Private bathrooms
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Charming
Centrally Located
Languages Spoken
English, Spanish

Location

910 E Fremont Ave, Sunnyvale, CA 94087-3702
Wild Palms Hotel, A Jdv By Hyatt Hotel
4.0
1,694 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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Wild Palms, a JDV by Hyatt Hotel, is celebrated by guests for its clean amenities, including a pool and jacuzzi, set in a central location favorable for exploring local dining options. The hotel's tropical theme and charm add to its allure, though some feel a refresh could enhance its quaint atmosphere. While the staff's friendliness often receives praise, opinions on service, particularly at breakfast, are divided. Room experiences vary, with noise and maintenance noted by some. Travelers find value in the hotel's unique design and rates, despite concerns over unexpected charges.
Location
Convenient
Atmosphere
Quaint
Rooms
Mixed
Value
Affordable
Cleanliness
Mixed
Service
Inconsistent
Amenities
Satisfactory
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1694Reviews9Q+A100Room tips
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pookoomama wrote a review Feb 14
Saint Louis, Missouri80 contributions
Stayed there while looking for a place to stay for my 13 week travel assignment. My room was quaint, comfortable and quite. There is a lovely inner courtyard with a pool. They are redoing their lobby which will make it even nicer.
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Review collected in partnership with Hyatt Hotels
Date of stay: February 2024
Value
Rooms
Location
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Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Kristen Eckley, Other at Wild Palms Hotel, A Jdv By Hyatt Hotel
Responded 1 week ago
Hello pookoomama! Thank you for your review and rating. We're happy to see you enjoyed your experience with us!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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balticestates wrote a review Feb 5
1 contribution
We recently stayed here while travelling to see the NFC championship. Our room was clean and had all of the essentials needed. Even though there was construction happening it did not disrupt our stay in any way. Would definitely return and spend some time around the pool.
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Review collected in partnership with Hyatt Hotels
Date of stay: January 2024
Value
Rooms
Location
Cleanliness
Service
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Kristen Eckley, Other at Wild Palms Hotel, A Jdv By Hyatt Hotel
Responded 3 weeks ago
Thank you for your review and rating. We're happy to see you enjoyed your experience with us!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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sarahmunozlvn wrote a review Jan 2024
Madera, California1 contribution
Every so often my husband and I have to travel with our child that is almost 2 years old. I really like this property because it is gated and I do not have to worry if my husband is not feeling well that I can take our son out and play on the grass and not have to worry about him running into the streets The staff is very friendly and very nice and will help you with anything and everything that you need I need special accommodations to make sure we had a room that was downstairs because my husband was having a procedure done and could not climb the stairs. The staff was very helpful in providing me with the room. My only grievance is that I do believe they need a curtain or something on those windows because if you’re on the inside of the property late at night, the property lights that they leave on still Shine through the window while you’re trying to sleep. They do have a blinds but for me the blinds did not keep out enough of the light as I try to sleep and as my two-year-old tried to sleep he’s used to complete darkness. There is light shines around the door, but my husband and I just bring extra blankets and towels, and and cover up. The light There are a few hazards in the room for our two year-old, but we’ve learned how to take everything down and make it childproof safe. I really love this property. I have now stayed here twice and I will continue to take our family here whenever we need to have medical appointments for my husband. I really love how safe I feel with my child knowing that he cannot run into the streets
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Review collected in partnership with Hyatt Hotels
Date of stay: January 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Kristen Eckley, Other at Wild Palms Hotel, A Jdv By Hyatt Hotel
Responded 1 week ago
Sarah, thank you for choosing to stay with us. We are happy to hear you enjoyed your experience with us and we look forward to having you with us again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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996mirab wrote a review Jan 2024
Palmdale, California1 contribution
Staff was friendly and helpful, room was clean, area was quiet. They are renovating sections of the building but it was quiet. Frontdesk recommended us with areas and restaurants to go in the area. Really great recommendations. Breakfast was good. Checkout was easy
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Review collected in partnership with Hyatt Hotels
Date of stay: December 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Kristen Eckley, Other at Wild Palms Hotel, A Jdv By Hyatt Hotel
Responded Jan 7, 2024
We're thrilled to see you enjoyed your stay with us. Thank you for your review and rating.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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mdvt00 wrote a review Dec 2023
1 contribution
When we arrived in the evening the hotel was practically pitch black, as if it was closed down. We soon realized that the hotel was having their lobby remodeled. Due to the remodeling the advertised "full" continental breakfast was not available, only juice, coffee, oranges, yogurt, and toast. I wouldn't have any complaint if there was at least a proper heads up.
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Review collected in partnership with Hyatt Hotels
Date of stay: December 2023
Value
Rooms
Location
Cleanliness
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Kristen Eckley, Other at Wild Palms Hotel, A Jdv By Hyatt Hotel
Responded Jan 1, 2024
Hello mdvt00, thank you for your feedback. Our free continental breakfast has been scaled down due to the renovation efforts underway on property. We do have notice on our website and through all third-party sites that our lobby, front desk, and public areas are under renovation. Our leadership team will look into updating to note that includes our free breakfast that is located in those areas.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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George T wrote a review Dec 2023
2 contributions
The hotel is under renovation. Our room is quite noisy at night. The floor in the room is uneven and slanted at an angle. Not sure how a room in such condition can be provided to guests. Complimentary continental breakfast is "light". This means orange juice, apple juice, limited selection of basic fruits, like apples and bananas and bagels with string cheese. We skipped all the complimentary breakfasts and got our own. This place used to provide better breakfasts before. If complimentary breakfasts are important to you, then take that into your consideration when you select your hotel stay. We have stayed at this hotel many times. I don't believe this will be on our radar next time.
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Date of stay: December 2023
Value
Location
Service
Trip type: Traveled with family
Room Tip: Don't count on the "light" complimentary breakfast. It is unlike what they used to offer...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Kristen Eckley, Other at Wild Palms Hotel, A Jdv By Hyatt Hotel
Responded Dec 21, 2023
We appreciate your business and want to thank you for your review and rating. Our leadership team is actively reviewing feedback during this time to see where we can improve our offerings during our ongoing renovation.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Dominique717 wrote a review Dec 2023
San Jose, California1 contribution
When I checked in, everything was fine until I got back from the store. Upon my return my keys no longer worked and I was told I had to pay another day and deposit in order to access my room and my belongings. The staff at the moment was being very kind. Although the next morning, a separate staff member at the front desk was extremely rude to me and told me she was going to charge my card extra for leaving a little after two… even though I was given an extended checkout time (1:30) and they messed up with my reservation, The reason why, I think it was racism is because I did not know the woman at the front desk, and I was not rude to her in a single way. I was truly confused and utterly thrown off. I stayed at this hotel previously for about two months while waiting for my apartment to be ready and everything was great. I guess their new staff is not as nice as the ones before.
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Review collected in partnership with Hyatt Hotels
Date of stay: December 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Dana Barfield, General Manager at Wild Palms Hotel, A Jdv By Hyatt Hotel
Responded Dec 22, 2023
Hello Dominique717, Thank you for providing us with a review and rating from your recent stay. It is alarming for us to read that you had such an unsatisfactory experience. I believe that you may have spoken to one of our leaders regarding the service issue that you've conveyed. I'd like to hear more about this experience. Please feel free to connect with me directly at your earliest convenience.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Y3976YQandrea wrote a review Dec 2023
1 contribution
Don't expect too much from here, and certainly don't leave anything in your room, as they'll never get it back to you. hotel is under renovations, but that information wasn't listed anywhere on the website and was the cause for no breakfast (besides bread, butter and fruits).
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Review collected in partnership with Hyatt Hotels
Date of stay: December 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Kristen Eckley, Other at Wild Palms Hotel, A Jdv By Hyatt Hotel
Responded Dec 14, 2023
Hello Y3976YQandrea, we appreciate your honest feedback. With our renovation efforts impacting our kitchen area, we are indeed limited to a continental offering.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Passport209677 wrote a review Dec 2023
2 contributions
It was the cheapest hotel and for good reason. The room was nice and the bed was comfortable but it’s an older hotel and was under construction during our stay. The doors need to be replaced as a lot of light came in strong the door and we could hear a lot of noise from the adjacent rooms and floors. The staff was great though.
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Review collected in partnership with Hyatt Hotels
Date of stay: December 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Kristen Eckley, Other at Wild Palms Hotel, A Jdv By Hyatt Hotel
Responded Dec 14, 2023
Thank you for your honest feedback. Leadership will review and address your concerns. We appreciate your business and want to thank you for choosing to stay with us.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Adeese44 wrote a review Dec 2023
1 contribution
I booked my hotel via Hotels.com and reserved a king room. However, I was not put in a king room. Upon check-in, I was not informed that my reservation would not be honored. I had to go to the room given to me to find out that I had been put instead in a room with double beds. I understood when I got there that the hotel is under construction, but I was given an unhelpful map to direct me to my room, and the signage was poor. When I finally found my room and discovered the bed situation, I called the front desk and said the room didn't match my reservation. I was told by the same woman who checked me in that there were no more king rooms available. This was Issue #1, as I had specifically reserved a king room for health-related reasons, but no one bothered to communicate that there would be an issue with that reservation. I was told by the representative at the front desk that I had been upgraded to some room with a view. Mind you, not only had I not requested that, but given the state of the hotel while under construction, there was absolutely no view to speak of - the window in the room was dirty, and there was nothing to "view." When I asked "how is this an upgrade when I asked for one king bed and get two double beds??" She could not provide me an answer. After putting me on hold, she came back and said that management was not available, but she would have someone contact me back. When I said that I was very upset and that I was also concerned about being charged differently from what I had requested - I paid for a king room with one bed but was put in a room with two doubles - she could not give me a straight answer to that, either. I said I would like for someone to call me, and she said she would leave a note. The next morning, by the time I checked out, no one had contacted me. I was told by the front desk rep that morning that NO notes had been left on my reservation to signal any issue or to request management call-back. The AM front desk rep insisted that she was sending an email to management to have them contact me. Days have now passed, and I have received no callback, no email, not even an acknowledgement of my issues, beyond the sympathetic rep I spoke to the morning I checked out. I am thoroughly disappointed in this entire experience. I very rarely leave bad reviews, but this has soured my sentiments on this hotel and Hyatts in general. Feels like if you're not a high utilization Hyatt user, you don't matter.
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Review collected in partnership with Hyatt Hotels
Date of stay: December 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Kristen Eckley, Other at Wild Palms Hotel, A Jdv By Hyatt Hotel
Responded Dec 14, 2023
Guest was contacted directly to address their concerns.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Not the right property for you?
There are more places to choose from in the Sunnyvale area.
PRICE RANGE
$113 - $181 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
wild palms hotel
LOCATION
United StatesCaliforniaSunnyvale
NUMBER OF ROOMS
207
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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WILD PALMS HOTEL, A JDV BY HYATT HOTEL $129 ($̶1̶8̶0̶) - Updated 2024 Prices & Reviews - Sunnyvale, CA

Frequently Asked Questions about Wild Palms Hotel, A Jdv By Hyatt Hotel
Which popular attractions are close to Wild Palms Hotel, A Jdv By Hyatt Hotel?
Nearby attractions include Golfland USA (0.2 miles), The Patio (0.1 miles), and Astrologer & Psychic Pandit Kumar (0.2 miles).
What are some of the property amenities at Wild Palms Hotel, A Jdv By Hyatt Hotel?
Some of the more popular amenities offered include free wifi, a pool, and a fitness center.
Which room amenities are available at Wild Palms Hotel, A Jdv By Hyatt Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
Is parking available at Wild Palms Hotel, A Jdv By Hyatt Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Wild Palms Hotel, A Jdv By Hyatt Hotel?
Conveniently located restaurants include Chelokababi, Chaat Bhavan - Sunnyvale, and Chaat House.
Are there opportunities to exercise at Wild Palms Hotel, A Jdv By Hyatt Hotel?
Yes, guests have access to a pool and a fitness center during their stay.
Are any cleaning services offered at Wild Palms Hotel, A Jdv By Hyatt Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Wild Palms Hotel, A Jdv By Hyatt Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Wild Palms Hotel, A Jdv By Hyatt Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Wild Palms Hotel, A Jdv By Hyatt Hotel?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Wild Palms Hotel, A Jdv By Hyatt Hotel?
Many travelers enjoy visiting Winchester Mystery House (4.1 miles).