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Clarion Inn & Suites

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Clarion Inn & Suites
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54 Reviews from our TripAdvisor Community

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Showing 53: English reviews
Lincoln, California
Level Contributor
4 reviews
1 of 5 stars Reviewed 1 week ago NEW

I wrote a negative review of the hotel and then discovered an additional $147 charge charged to my credit card at checkout without my knowledge or authorization. The room was 100% paid in advance, for ABOVE the negotiated rate. I only found out later that I wasn't given the group rate and after my bad experience just decided to let... More 

Helpful?
Thank Jenparker916
Tahoe Vista, California
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 1 week ago

We were in Stockton in June for the state High School Trap championships. Our team had stayed here 2 years previous and really enjoyed the pool area and other amenities, so we all booked rooms here again. What a mistake! We were NOT told when we made our reservations in May that the pool was out of service (according to... More 

Helpful?
Thank Ann S

Travelers are raving about these Stockton hotels

Kent, Washington
2 reviews
1 of 5 stars Reviewed 4 weeks ago via mobile

This is the worst hotel we have ever stayed in. Incompetent staff filthy dirty hotel. Ants I bathroom. Pool was broken, had to ask manager multiple times for a discount due to pool not working, ants, text strip exposed in carpet area. Also took one hour to check in at front desk, lost our reservations

Helpful?
Thank Rhoni3
christa J, Webmaster at Clarion Inn & Suites, responded to this review

Dear Guest, Thanks for your comments. I’m terribly sorry that we failed to meet your expectations in some ways. We take real pride in this hotel and believe that pride shows in everything we do. I’m disappointed that we could not satisfy you, and I hope you will try us again in the future. We’re always working to make the... More 

Lincoln, California
Level Contributor
1 review
1 of 5 stars Reviewed June 19, 2016 via mobile

My sons Trap Shooting team had a tournament right down the road. Others on the team stayed there 2 years ago and it was decent and the kids enjoyed the pool area, so we all booked there again. What an absolute disaster. First epic fail is that the pool has apparently been out of service for months and still is.... More 

Helpful?
Thank JenJenParker
christa J, Webmaster at Clarion Inn & Suites, responded to this review

Dear Guest, Thanks for your comments. I’m sorry that several issues combined to make your stay less than desirable. We take real pride in offering the best possible guest experience, and I understand that we let you down. You can be sure we’ll do better for you next time. Nothing means more to us than providing a pleasant guest experience.... More 

San Francisco, California
Level Contributor
35 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed June 6, 2016

For the price with the promo that I found, the hotel was ok. I didn't have time to use the swimming pool, but it seemed nice. The people that servers the breakfast is a little bit grumpy, but there is nothing one can do. The room has all that is needed. I just would say it is a budget hotel.... More 

Helpful?
Thank anvera2
christa J, Webmaster at Clarion Inn & Suites, responded to this review

Dear Guest, Thanks for taking time to offer your comments. I'm glad we met your needs while you were in our area, but I apologize that we did not exceed your expectations and fell short in some ways. We take pride in providing a lodging experience that everyone will enjoy, and I regret that we didn't provide you with complete... More 

Stockton, Ca
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed May 8, 2016 via mobile

Really dirty place all common areas had dirty carpets, chairs were stained. Room 222 had no working smoke detectors one was on top of the TV I'm thinking really at least put it up on the wall so I think I'm safe. Bar was closed on Saturday night. Hot tub was not working, pool was not heated plus there was... More 

Helpful?
Thank familytravelguru
christa J, Webmaster at Clarion Inn & Suites, responded to this review

Dear Guest, Thanks for your comments. I’m terribly sorry that we failed to meet your expectations in some ways. We take real pride in this hotel and believe that pride shows in everything we do. I’m disappointed that we could not satisfy you, and I hope you will try us again in the future. We’re always working to make the... More 

Level Contributor
32 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed May 1, 2016 via mobile

I'm staying here tonight, and I have to admit it's not a bad place, it's just old. At $79 it's an OK value. The towels are nice the bed is nice the room is large and they have coffee a microwave and a fridge. I am perfectly happy with the place and would stay here again. Oh, and they have... More 

Helpful?
1 Thank Randy S
christa J, Webmaster at Clarion Inn & Suites, responded to this review

Dear Guest, Thanks for your comments. I’m pleased you had a good experience with us although I regret that we couldn’t completely satisfy you. We take real pride in our hotel, and I apologize if we let you down in any ways. We want you to have the best possible experience here, and we’re working toward complete satisfaction of all... More 

Aloha
Level Contributor
52 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
1 of 5 stars Reviewed March 17, 2016 via mobile

At checkin the employee at the font desk was very nice, she helped us get the room we needed. In fact the lobby looked like an upscale hotel. When we got to the room there was no remote control for the TV and no plug for the tub. I called the front desk and she gave me a remote but... More 

Helpful?
1 Thank Sean A
christa J, Webmaster at Clarion Inn & Suites, responded to this review

Dear Guest, Thanks for your specific, useful comments. I’m terribly sorry that we failed to meet your expectations in some ways. We take real pride in this hotel and believe that pride shows in everything we do. I’m disappointed that we could not satisfy you, and I hope you will try us again in the future. We’re always working to... More 

Elk Grove
2 reviews
1 of 5 stars Reviewed February 8, 2016

I went on a Sunday to look at a meeting room and sleeping rooms on a Sunday. Front desk clerk was very abrupt and told us we would have to come back on Monday. We said we cannot come on a Monday and drove 50 miles to take a look at the hotel before booking for a training. She was... More 

Helpful?
Thank nuarcher
christa J, Webmaster at Clarion Inn & Suites, responded to this review

Dear Guest, Thank you for the review. I’m terribly sorry you experienced an unusual lapse in customer service at our hotel here in Stockton. We take service very, very seriously, and I apologize that we let you down. In the future, perhaps you will ask for me or another member of the management staff. You deserve great service, and meeting... More 

Knoxville, Tennessee
Level Contributor
65 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
1 of 5 stars Reviewed December 30, 2015 via mobile

The room was not very clean. The hallway smelled like smoke and was very cold due to they leave the doors open. We were promised a hot buffet breakfast and were told the cook did not show up today! So NO breakfast. The staff at check in and check out were VERY rude! Do yourself a favor and go somewhere... More 

Helpful?
Thank lindsays17
christa J, Webmaster at Clarion Inn & Suites, responded to this review

Dear Guest, Thank you for the review. I’m terribly sorry we failed to meet your expectations. We take pride in the cleanliness of our hotel and in the overall experience we provide to guests. I sincerely apologize that we let you down and assure you that action is already being taken to make things better for the future. Your experience... More 

Questions? Get answers from hotel staff and past guests. Ask a question

50 photos of this hotel

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Management photos: Courtesy of the property manager

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Free Breakfast
  • Business Center with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Clarion Inn & Suites

Address: 4219 East Waterloo Road, Stockton, CA 95215 (Formerly Stockton Inn)
Location: United States > California > Stockton
Price Range: $68 - $96 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Clarion Inn & Suites 2.5*
Number of rooms: 141
Reservation Options:
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Also Known As:
Clarion Hotel Stockton
Clarion Inn And Suites
Best Western Stockton
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