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CitiGarden Hotel

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CitiGarden Hotel
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362 Reviews from our TripAdvisor Community

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Showing 294: English reviews
2 reviews
2 of 5 stars Reviewed yesterday NEW via mobile

Well it's old .... it's dingy... it's needs maintenance.... but for the price ... hell it's all right!!! Lol if hotel reach around $190 to $300... this dingy old hotel save me $100 or more.... it was a place to sleep and a free ride to the airport...

Helpful?
Thank MARTIN A
Corona, California
1 review
3 of 5 stars Reviewed 4 days ago NEW

I was blessed to be upgraded to one of the remodeled rooms and was very pleased with the decor and comfortable room. The staff here was super helpful and friendly. They were quick to respond to any question or concern. This was a business trip and the location was great and I had uninterrupted free access to a strong WIFI... More 

Helpful?
Thank Marsha W
Houston, Texas
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I stayed at Citigarden for 5 days and 4 nights. The hotel has been renovated with a modern and simple design. Very nice! The hotel staff was very accommodating. There is continental breakfast. They serve creak, oatmeal, toast , waffles, bagels, coffee, hot chocolate, oj cranberry and fruit. 4 miles from SFO and 14 miles from pier 39.

Helpful?
1 Thank Kimmvel
Gran Canaria, Spain
Level Contributor
132 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

From the pictures I had seen here, apparently some rooms are new. Our room was more like a hotel of 3-4 stars, rather than a basic motel next to the airport. For the price is one of the best options right now. New interior design with nice bathroom of tiles (not the typical plastic fake bathroom). Very comfortable bed. We... More 

Helpful?
1 Thank Smallfishbigworld
Bonogin, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The Hotel was very clean and comfortable. The staff very cordial. We arrived at the hotel at 0200 due to our United Airlines flight being cancelled to Sydney Australia. The check in agent was superb and couldn't do enough to help us. I was traveling with my grand-daughter aged 7 years and the agent was concerned that she might be... More 

Helpful?
1 Thank 13Travel2014
CitiGarden245, Manager at CitiGarden Hotel, responded to this review

Thank you for your review. We are glad we were able to assist you. We are in the middle of a renovation. We hope you come again, on your own terms, and enjoy our new Park Pointe rooms. More 

Georgia
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This was our last hotel that we stayed in on our vacation. It was an old hotel but the lobby was beautiful. The staff was very friendly and polite. We did not have a chance to stay for breakfast because we had an early flight out. The rooms have a ton of furniture that had been crammed in them. Also,... More 

Helpful?
Thank loris92016
CitiGarden245, Manager at CitiGarden Hotel, responded to this review

Thank you for your feedback Lori. Can you tell me what room you stayed in so we can look into this? We are in the process of renovating our rooms and hotel. We hope your travels bring you back to the Bay Area and you stay in one of our new rooms. We are transforming to Park Pointe Hotel, stay... More 

Levin, Manawatu-Wanganui, New Zealand
Level Contributor
63 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

One of the cheaper options of a number of hotels along a highway just a few minutes away from the airport; but very basic. Clean but tired bedroom: cramped once our big cases were installed. No tea and coffee facilities in room but they were available for free back in the lobby: except the hot water urn was empty. Choose... More 

Helpful?
Thank JedAfterthought
CitiGarden245, Manager at CitiGarden Hotel, responded to this review

Thank you for your review. We are currently renovating the hotel and guestrooms. We hope you come again and stay in the new Park Pointe rooms. The rate will still include continental breakfast, WiFi, use of the cardio room and BBQ's, and airport shuttle. More 

Level Contributor
3 reviews
2 of 5 stars Reviewed 3 weeks ago

I was looking for a place for one night in San Francisco close to the airport. For the price, I thought I would be getting a nice hotel. The free airport shuttle was uselful. The actual hotel lobby was nice but the courtyard looked like a cheap motel. My room was clean but the surrounding parking areas were dirty with... More 

Helpful?
Thank Kelly E
CitiGarden245, Manager at CitiGarden Hotel, responded to this review

Thank you for you review Kelly. The hotel is a great place to stay for the value especially with all the renovation that is underway. I see you did not book your room directly with us and suggest you do for better savings. Our rates include: continental breakfast which includes pancakes, waffles, toasts, fruit, yogurt, hard boiled eggs, cereals, juices... More 

Grand Rapids, Michigan
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

This was just what I needed! Exactly 3 minutes and 7 stoplights from the airport! Couldn't have been easier to get there. And the gentleman at the front desk was so nice and helpful! The best advice and directions for what to do with the few hours I had there. The outside of the building is very deceiving and I... More 

Helpful?
Thank Kate W
CitiGarden245, Manager at CitiGarden Hotel, responded to this review

Thank you for your review Kate. We agree! Our location is ideal for so many reasons and we are definitely a hidden surprise. We are currently renovating and taking all your concerns into consideration! We hope you stay with us again and enjoy our new Park Pointe rooms currently available by booking directly with the hotel on our website or... More 

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed June 15, 2016 via mobile

No wonder it was less expensive than others nearby. Room dirty, furniture beat up, the grounds and room are nasty. Don't be fooled, not "newly renovated " worst room I've ever had to stay in the last 20 years

Helpful?
1 Thank steve g
CitiGarden245, Manager at CitiGarden Hotel, responded to this review

Thank you for your feedback Steve. We use our guest feedback to better the Hotel. We are renovating and hope you do try our new Park Pointe rooms on your next stay. Our CitiGarden rooms are clean but decor is dated in comparison to the new Park Pointe rooms. The Hotel will continue to offer a great value after the... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Free Breakfast
  • Airport Transportation
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to CitiGarden Hotel! Just 7 minutes from the SFO airport and 20 minutes from downtown San Francisco, CitiGarden Hotel offers a peaceful escape from stressful flights, long layover, and San Francisco traffic. With a full array of amenities, we offer a peaceful place to refresh from your travels and recharge for the rest of your journey. ... more   less 

Additional Information about CitiGarden Hotel

Address: 245 South Airport Boulevard, South San Francisco, CA 94080
Location: United States > California > South San Francisco
Price Range: $123 - $189 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — CitiGarden Hotel 2*
Number of rooms: 243
Reservation Options:
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Also Known As:
Good Nite Hotel San Francisco
Good Nite Inn Sfo
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