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Holiday Inn Express San Francisco Airport-North

HIExpress.com$98*
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06/04/2017 06/05/2017
1 room 2 adults 0 children
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Holiday Inn Express San Francisco Airport-North
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542 Reviews from our TripAdvisor Community

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Showing 483: English reviews
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Gurgaon
Reviewed 2 days ago NEW

The entry to the hotel is quite warm as you are greeted by the front desk.The Rooms were great,cozy and had all amenities specially their coffee maker,handpicked coffee beans and the carry cup with lid.The Breakfast was a English breakfast but had a wide selection of fruits and cereals and Ms Sandra was seen refilling all the items efficiently.The Lady...

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Helpful?
Thank superbsandeep
Fredericton, Canada
HOTEL’S FAVORITE REVIEW
Reviewed November 14, 2016 via mobile

This HIE is one of the most charming locations I've been to (and I used to work in one!) The staff are super friendly, greet you in the hallway, and just make sure you have a great stay. Anytime we needed something, front desk was very knowledgeable and there was even a book with brochures and pamphlets for local attractions....

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Helpful?
Thank Jonathan B
About Hotel's Favorite Review
Venice, Italy
Reviewed 1 week ago via mobile

Very kind staff, clean room, pleasant stay, helpful shuttle to & from SFO. Good breakfast. We stayed here after going to a family wedding in Bodega Bay. We returned the rental car that evening to the airport & took the hotel shuttle back to the hotel. The next morning after a good breakfast we again took their shuttle to SFO....

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Helpful?
Thank Polly F
Huntington Beach, California
Reviewed 3 weeks ago via mobile

I reserved a room here, after deciding it was too far from basic things like restaurants, groceries and walking areas, I cancelled. I cancelled 10 days ahead, they still charged me. I will Never book this hotel again.

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Helpful?
Thank kamnhb
IHGService, Guest Relations Manager at Holiday Inn Express San Francisco Airport-North, responded to this review

Hi kamnhb, Thank you for leaving feedback about the Holiday Inn Express San Francisco-Airport North, CA. Your thoughts are important. I feel concerned that you encountered an issue with the cancellation of your room. It is our goal to meet your expectations and I have sent you a private message to get more details about your reservation. Despite the shortcomings,...

Saint Cloud, Minnesota
Reviewed 4 weeks ago

where to start ,,well first off the desk clerck was beyond a grump ,asked a couple questions at different times ,and NO ,was my reply,very rude, and beware ,on the web site it says they have a pool .NOPE ,THEY DONT, then she did not say one word about the parking cost , that was wrong, find out when you...

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Helpful?
Thank whatstheuse123
IHGService, Guest Relations Manager at Holiday Inn Express San Francisco Airport-North, responded to this review

Hi whatstheuse123, Although it's nice to see the satisfactory ratings you provided for our rooms and cleanliness, it's disconcerting to learn that you were letdown by the level of assistance provided by one of our Front Desk personnel. I'm also sorry that you were only informed about the pool and parking fee at check in but as a gentle reminder...

Klamath Falls, Oregon
Reviewed 5 weeks ago

We were sent here by United airlines after missing our connection due to weather delays. While this was better than sleeping in the airport it could use some TLC. The bed was comfortable but the room was not very clean, the bathroom had cracked plaster and loose fixtures. Sounds like from previous reviews that United uses this place was stranded...

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Helpful?
1Thank Migliaccio
IHGService, Guest Relations Manager at Holiday Inn Express San Francisco Airport-North, responded to this review

Dear Migliaccio, Thank you for taking the time to write a review about your stay with us. We would like to apologize for not living up to your expectations regarding the condition of the room you were given. Reviews like yours are very valuable as they enable us to target areas we need to improve on. Rest assured your feedback...

Reviewed April 9, 2017 via mobile

An international traveller on my second visit to this hotel. Both times we have found all the staff friendly & helpful, answering all our questions& giving great local advise. The rooms are tidy, clean & comfy.

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Helpful?
Thank Tania S
Clovis, California
Reviewed March 16, 2017 via mobile

Spent a night having been sent there by United Airlines after our flights got messed up (that is another story). Got off to a bad start after the hotel shuttle took about eight of us passengers. Arrived around midnight. Reception desk was dark. No attendant. No bell. Knocked on a side door and a rather sleepy receptionist showed up. No...

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Helpful?
Thank TejiSandhu
IHGService, Guest Relations Manager at Holiday Inn Express San Francisco Airport-North, responded to this review

Hi TejiSandhu, Thank you for your stay and for posting a review on TripAdvisor. Your feedback is extremely important as this will help us achieve our mission to provide the perfect guest experience. It is good to know that you had a comfortable stay and had a satisfying breakfast experience. However, we are sorry that your check-in experience fell below...

Lacey, Washington
Reviewed March 12, 2017

Had business at the airport and stayed here for a week. Had a nice room that was clean. Bathroom could use updating, but was clean. Coin laundry is available. Did not know I had to pay to park at a hotel I am paying to stay at, but you do. TV faded in and out on a clear day. Never...

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Helpful?
2Thank dfhusker1
IHGService, Guest Relations Manager at Holiday Inn Express San Francisco Airport-North, responded to this review

Hi dfhusker1, Thank you for your stay and for taking the time to leave us feedback during your business trip. I am glad to know that your overall stay was to your satisfaction. However, we are truly sorry that the phone call that was meant for you was not transferred in a timely manner. Rest assured, we shared your feedback...

Miami, Florida
Reviewed March 7, 2017

I find hotel near the airports to be very neutral and with little differentiation, but I was impressed by how service oriented the staff at this hotel is. The lady who checked me in on 3/2 evening was very kind. She called me a few minutes later just to check if everything was OK with my room. It has been...

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Helpful?
1Thank _jdiazarciga
Questions? Get answers from hotel staff and past guests. Ask a question

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06/04/2017 06/05/2017
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Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Express San Francisco Airport North is centrally located just one mile north of San Francisco International Airport and minutes from San Francisco's world famous attractions and financial district. Complimentary amenities with each night's stay include a free hot morning breakfast buffet, free San Francisco International Airport and BART station shuttle service, free high-speed wired and wireless Internet access throughout the hotel, and free use of the hotel's 24 hour business center.The hotel also offers guests an expanded fitness room and whirlpool spa. In-room amenities in all of the the hotel's newly renovated oversized guestrooms include a luxury pillow-top mattress, 32" flat panel television, microwave/refrigerator, digital safe, cordless phone, two-line speakerphone with data-port and voice mail, iron/ironing board, coffeemaker, and a large 48" executive desk with an ergonomic chair. A coin-op guest laundry facility and ATM are also available on-site.Park Stay & Go Packages are available, which can include up to 14 days of covered parking beyond your actual stay at the hotel.San Francisco City, Alcatraz, and Napa Valley Room and Tour Packages are available, which include both accommodations and tour pick-up and drop-off services from and to the hotel. ... more   less 

Additional Information about Holiday Inn Express San Francisco Airport-North

Address: 373 S Airport Blvd, South San Francisco, CA 94080-6705
Location: United States > California > South San Francisco
Price Range: $141 - $356 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express San Francisco Airport-North 2.5*
Number of rooms: 89
Reservation Options:
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Also Known As:
Holiday Inn Express San Francisco Airport-North Hotel South San Francisco
Holiday Inn South San Francisco
South San Francisco Holiday Inn
Hotel Style:
#7 Family Hotel in South San Francisco
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Questions & Answers

Here's what travelers have asked, with answers from Holiday Inn Express San Francisco Airport-North staff and other travelers.
5 questions
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Christchurch, United Kingdom
over a year ago
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over a year ago

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Questions? Get answers from Holiday Inn Express San Francisco Airport-North staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“get the total cost up front”
whatstheuse123, 4 weeks ago | Read review
“Get a high number room so it will be further away from Airport Blvd.”
Nohi, Nov 3, 2016 | Read review
“I like rooms on the second floor away from elevators”
thomasmR695FJ, Nov 1, 2016 | Read review
“Even numbered rooms may be a little bit quieter. Odd numbered rooms face the airport.”
JayB852, Oct 26, 2016 | Read review
“Rooms are pretty much the same.”
guigoguto, Sep 16, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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$98* /night
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Prices are for 1 room, 2 adults
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