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Four Points By Sheraton San Francisco Airport

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Four Points By Sheraton San Francisco Airport
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86 Reviews from our TripAdvisor Community

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Showing 73: English reviews
New York City, New York
Level Contributor
45 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed yesterday NEW

I am a loyal SPG member and wanted to stay at a hotel near the airport to bookend my trip. I was thrilled with the easy shuttle service, proximity to the airport, bathroom amenities, noise level, and overall service. I would definitely stay here again if I needed to be close to the airport. Highly recommend!

Helpful?
Thank Kimberly G
Davis, California
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We've stayed overnight at several SFO airport hotels before an early morning flight or after returning late at night. On this trip, we had an early flight to Southern California and wanted to get a good nights sleep. We also wanted to leave our car until pickup the following afternoon. All went VERY smoothly and we were exceptionally pleased about... More 

Helpful?
Thank William S
Rhodora E, General Manager at Four Points By Sheraton San Francisco Airport, responded to this review

Dear William S, It's wonderful hear that you had a a great stay. Thank you for sharing this review with us. William S, if your travel brings you back to our city we hope you'll think of coming back to stay with us again. Sincerely, Rhodora Escobar More 

A TripAdvisor Member
4 of 5 stars Reviewed 4 days ago NEW via mobile

Arrived late in San Francisco and decided to stay a night near the airport before we head to San Jose next morning. There is shuttle to the hotel from the airport but as it was late need to call for the shuttle bus. We arrived at the hotel at about 11pm The check in was swift and we were in... More 

Helpful?
Thank A TripAdvisor Member
Rhodora E, General Manager at Four Points By Sheraton San Francisco Airport, responded to this review

Thank you for sharing your feedback with us. We are delighted to hear that you had a great check in experience and woke up feeling fresh the following morning. We are conveniently located a mile away from SFO which makes our hotel the perfect place to stay before a flight out or after a flight back to SFO. We look... More 

Zurich, Switzerland
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 5 days ago NEW via mobile

We arrived 2145 at the Bistro. No one told us that they close at 2200. The boy who took our order was friendly. Unfortunately a mistake happened and i received a wrong dinner. He apologised and said in a few minutes i get the right dinner. So 10 Minutes later i wanted to order another drink and a very unfriendly... More 

Helpful?
Thank Thomas F
Rhodora E, General Manager at Four Points By Sheraton San Francisco Airport, responded to this review

Dear Thomas F, First, thank you for sharing your experiencing with us. I am very embarrassed that you had to experience this at our hotel. I understand how upsetting this was, this is something that we are not proud of, I am sorry for not making you feel valued and welcome. Please know that we are correcting this behavior by... More 

Chicago, Illinois
2 reviews
5 of 5 stars Reviewed 1 week ago via mobile

Close to the airport. Decent bar and breakfast food. Workout room gets the job done. Room quality exceeded expectations for a Four Points. Karan was extremely courteous and helpful! He exemplified SPG's commitment to customer service.

Helpful?
Thank Ryan F
Management response:

Dear Ryan F; We are very glad to hear that we met all your needs while you weer with us. I will pass on your gracious comments to Karan. More 

Los Angeles
Level Contributor
100 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed 1 week ago

Ok, full disclosure: I had booked a different hotel that (thought I didn't realize it at the time) was literally across the street from FourPoints. That place was dingy and smelled like cigarette smoke so the following morning, I booked at Four Points, walked across the street, and checked in. The difference was night and day. Four Points has a... More 

Helpful?
Thank planestrainsandaut2s
Management response:

Dear Plannestranesandaut2s; We are very pleased to hear that you had a great time during your stay with us. We take great pride in making sure that every guest feels relaxed and at home when they stay with us. Thank you again and we look forward to your return. More 

Wilmington, Delaware
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed at this location for only one night in order to be close to SFO for an early morning flight. The room was comfortable and provided a relatively relaxing evening with the exception of us constantly checking the clock to insure waking up on time. The bathroom was clean although the carpeting could use a little better vacuuming. We... More 

Helpful?
Thank Traveler61_11
Management response:

Dear Traveler61_11, Thank you for completing the survey and for sharing your feedback. I am very sorry that it took forever for a server and that you received unsatisfactory service; please know that we are putting focus on improving service in the restaurant to avoid similar situations. Your honest feedback provides us opportunities to identify areas where we can improve... More 

Ottawa
Level Contributor
45 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed here for 6 nights 7 days. I wanted to stay at an SPG hotel -- the hotel was rather 'blah'. I booked 2 rooms, both were 2 floor penthouses - King suites (king bed with 1 full bath and a powder room). For suites with a fridge, it was lacking in appliances - no microwave or kettle upon request.... More 

Helpful?
Thank FordTraveller
Management response:

Dear Ford Traveller; I'm sorry that you were displeased with our offerings. While we try are best to accommodate all of our guest needs, there are somethings that we are not able to do. Should you choose to stay with us during your next visit, we will do our best to meet all of your needs. Thank you. More 

Gold Coast
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at Four Seasons Sheraton on 17th June for 4 nights,and had booked using WOTIF,the staff were friendly and had our reservation and room ready. The room was modern and large and with a modern clean bathroom,the shower was over the bathtub. We used the Free Hotel shuttle constantly,friendly drivers and always on time on the half hour.We used... More 

Helpful?
Thank LaneyGoldCoast
Management response:

I am very pleased to hear that you had a wonderful stay. The shuttle service is a contract service and unfortunately, they do no go to the shopping center however, I will make a suggestion about that the next time I see the owner. We look forward to having you stay with us again. More 

Kuala Lumpur, Malaysia
Level Contributor
188 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

This hotel is very near the airport and next to the freeway, so getting around is very conveneint but you will need a car. Within walking distance is IHOP a great pancake place that is open 24 hours. The parking is underground with ample parking, you must remember to bring your key to access the elevator area. The reception staff... More 

Helpful?
Thank Keng Hian L
Management response:

Thank you for your review. Being next to the freeway can be a challenge from time to time, but i'm glad to hear that our staff was very warm and welcoming during your stay. We look forward to your return. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Four Points by Sheraton Hotel & Suites San Francisco Airport. We are just 1.5 Miles from the airport and centrally located to downtown San Francisco or the Silicon Valley. For business or pleasure, let our friendly staff guide you the best of the Bay Area. Convenient access to highways and light rail transportation get you where you need to be! ... more   less 

Additional Information about Four Points By Sheraton San Francisco Airport

Address: 264 S Airport Blvd, South San Francisco, CA 94080-6701
Location: United States > California > South San Francisco
Price Range: $148 - $370 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points By Sheraton San Francisco Airport 3*
Number of rooms: 101
Reservation Options:
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Also Known As:
4 Points By Sheraton San Francisco Airport
Four Points By Sheraton San Francisco Airport Hotel South San Francisco
Four Points South San Francisco
Sheraton South San Francisco
South San Francisco Four Points
South San Francisco Sheraton
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