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Four Points By Sheraton San Francisco Airport

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264 South Airport Blvd, South San Francisco, CA 94080
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Four Points By Sheraton San Francisco Airport
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42 Reviews from our TripAdvisor Community

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Seoul
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The pictures look amazing and prices are very attractive. They are cheaper than their neighbors. The rooms weren't drop dead gorgeous or amazing, but ... hey...it's a hotel and you're just supposed to sleep there right? They do their job. A few pluses...they have free guaranteed parking!!! Parking (especially free) is hard to find in San Francisco! They have free... More 

Helpful?
1 Thank Michael K
Hong Kong
Level Contributor
20 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Many hotels are close by the San Francisco airport but only a few provide shuttle as early as 4 am; this is one of them and Sheraton is the first pick up. Clean room, comfortable bed. The restaurant looks small and was empty the night we were there; so we didn't expect much but wow, the burgers we ordered were... More 

Helpful?
Thank fountainhongkong
an airport somewhere!
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed here with a friend that was visiting the bay area and she chose this place because it was convenient and close to the airport. It was nice. Seems like some remodeling has gone on since a few years ago. The rooms are looking more modern with some sleek red accent happening with the decor. The room and hotel... More 

Helpful?
Thank Kumi M
South Yarmouth, Massachusetts
Level Contributor
171 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
5 of 5 stars Reviewed January 4, 2016

The hotel is right on he highway as you exit the airport and is very easy to get to and leave. There is a gas station right next door along with an IHOP. This hotel is ideal for us as we used when we arrived following our cross country flight. The staff is very pleasant and helpful and very focused... More 

Helpful?
Thank ThirdStarToTheRight
Lamia S, Starwood Hotels & Resorts at Four Points By Sheraton San Francisco Airport, responded to this review

Thank you for taking the time to thoroughly share your experience. We are thrilled to hear you enjoyed your time with us and found our accommodations ideal for your trip. We hope to see you again, soon. We wish you and your family all the best! More 

London, United Kingdom
Level Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed January 3, 2016 via mobile

We flew in from Los Cabos to San Francisco with the intention of flying out from here to London (home). However, due to a delay in the flight, we missed our flight home! After getting abysmal service from Virgin America who didn't seem to care at all, I used the Hotel Tonight app to book a room nearest to to... More 

Helpful?
Thank Alan_abc123
Lamia S, Starwood Hotels & Resorts at Four Points By Sheraton San Francisco Airport, responded to this review

Thank you for taking the time to share your experience with us, Alan. We understand how frustrating traveling can often be and are so happy our hotel was able to provide you with a great place to rest after unfortunately missing your flight. It is great to hear received such excellent, friendly service from our front desk associate - we... More 

Springboro, Ohio
Level Contributor
175 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
3 of 5 stars Reviewed January 2, 2016

Room smelled bad and they weren't able to correct this. Room was good size and quiet. Breakfast room was small and service was exceptionally slow. Desk staff was very helpful. Hotel is 15 minute free shuttle ride from airport.

Helpful?
Thank TheOpsDoctor
Prince Albert, Canada
Level Contributor
62 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed December 10, 2015 via mobile

Hotel is conveniently located near the airport, staff are friendly, service is great, room is clean, as a gold spg member I got a late checkout, free afternoon snack and earned points 😊 what a great deal! Will definitely stay again in this hotel!

Helpful?
Thank Michica09
Pittsburgh, Pennsylvania
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed December 9, 2015

TL;DR - Good bang for the buck but be prepared for a miserable wait for the shuttle My main criteria for airport hotels is shuttle frequency, distance, and hotel cleanliness in that order. It gets pretty infuriating watching 3-4 shuttles for every other hotel circle by you at 11 pm while yours never arrives. If I were traveling on business... More 

Helpful?
Thank al287cmu
Lamia S, Starwood Hotels & Resorts at Four Points By Sheraton San Francisco Airport, responded to this review

We are very sorry to learn you were disappointed with your recent stay due to internal hotel noise and airport shuttle delay. We understand the importance of our airport shuttle staying on schedule, as our guests have flights to make. We sincerely apologize for your wait and inconvenience. Thank you for sharing your experience with us. We will be sure... More 

Houston, Texas
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed December 6, 2015

Flawless experience at this hotel. Very clean, nice, comfortable beds, good service. Convenient underground garage. Very easy to get off the freeway, SF is 15 min drive away. I am definitely coming back.

Helpful?
Thank Vlad K
JLMarkGM, General Manager at Four Points By Sheraton San Francisco Airport, responded to this review

Dear Vlad K - thank you for sharing your experiences regarding your stay at our hotel. We appreciate the good as well as the bad so that we can make necessary improvements to meet our guest expectations. We look forward to your return visit! Warm regards, More 

Stittsville, Canada
Level Contributor
187 reviews
93 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
3 of 5 stars Reviewed December 5, 2015

I'm really not sure what happened to my 2014 review, as this hotel's reviews seem to have been reset, but this review was meant to compliment my previous stay: I wanted to give the hotel an additional chance after my last stay, and was pleasantly surprised with some of the changes. My concerns over security and it’s state appeared to... More 

Helpful?
Thank Jeff R
JLMarkGM, General Manager at Four Points By Sheraton San Francisco Airport, responded to this review

Dear Jeff R - thanks for taking time to re-review our property. Just to let you know, we have an opportunity to wipe the review slate clean when there is a ownership change and if there has been a major renovation to the hotel property...in our case, both cases apply to our hotel this year. I am happy to see... More 

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