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Four Points By Sheraton San Francisco Airport

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Four Points By Sheraton San Francisco Airport
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123 Reviews from our TripAdvisor Community

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Showing 107: English reviews
Reviewed 6 days ago NEWvia mobile

My stay at this hotel was way overpriced. $330,- for a standard room was way to much. The reason was some sort of conference in the city. But still, it bugs me if Hotels use demand to over price. The hotel is literally at the freeway and loud. Please expect nothing else. The rooms are average, the hotel rather old...

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Helpful?
Thank AlohaJulius
00gc, Manager at Four Points By Sheraton San Francisco Airport, responded to this review

We thank you for your kind remarks about your recent stay, and we are glad you enjoyed it. While our location next to the freeway is ideal for getting around in the city, it does create a sleep problem for some guests. Unfortunately we cannot move our hotel or the freeway, but we can move you to a room which...

Beijing, China
Reviewed 1 week ago

A convenient hotel as a stopover option, the free shuttle from SFO takes only about 5 or so mins, as the property is just outside the northern boundary of the airport area. Shuttles are running very frequently so it is easy to get back and forth. The rooms are very basic , a little rough on the edges given the...

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Helpful?
Thank bjnomads
00gc, Manager at Four Points By Sheraton San Francisco Airport, responded to this review

Thank you for staying at Four Points By Sheraton Hotel & Suites San Francisco Airport and for letting us know how much you appreciated our scheduled airport shuttle service! It’s great to know you enjoyed your comfortable room, our amazing service, and the food and beverages we serve at Bistro. We hope you will consider us home every time you...

Sonoma, California
Reviewed 2 weeks ago

This is an older hotel, but nicely maintained and remodeled. There is a full bar and restaurant. The employees are helpful and friendly. It is also right across the street from the SSF Convention Center, and is very convent for events there. The shuttle service to the airport is free and useful. It stops at a couple of adjacent hotels,...

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Helpful?
Thank 14hannon
00gC, Manager at Four Points By Sheraton San Francisco Airport, responded to this review

Thank you for the glowing review of Four Points By Sheraton Hotel & Suites San Francisco Airport! We are so happy to read that you liked our friendly associates, convenient location close to the airport and our shuttle service which worked well for you. We appreciate your kind remarks and hope to see you again whenever you return to the...

Portland
Reviewed 3 weeks ago via mobile

They were there when we needed them! Our connecting flight was missed due to airline delay and we had to stay over. This place was clean, nice, and bed was comfortable. The front staff was so helpful to us especially in a tired and stressful moment. We were surprised by the cost as it was an incredible deal!

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Helpful?
Thank michelleannef23
00gC, Manager at Four Points By Sheraton San Francisco Airport, responded to this review

We thank you for choosing Four Points By Sheraton Hotel & Suites San Francisco Airport for your stay. We are delighted you loved your well-kept room and the service provided by our Front Desk staff. I am also glad you found as to be a great value. Thanks for taking the time out of your day to recognize our efforts....

Sterling, Virginia
Reviewed 4 weeks ago

Met very enthusiastic staff on check-in, the room was fine, if a bit small. The entire place (lobby, too) felt really cramped. I know it is just a waypoint, but I was expecting nicer from a Starwood-branded property. It worked,so I guess that was all that mattered, but it kind of ended the vacation on a low note.

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Helpful?
Thank mshapiro99
00gC, General Manager at Four Points By Sheraton San Francisco Airport, responded to this review

Thank you for being our guest and for taking the time to post a review. We are so pleased to hear how well our staff greeted and treated you during your stay and that overall you had a pleasant visit. Your feedback is the best tool we have to make improvements and we appreciate your comments regarding our overall atmosphere...

Singapore, Singapore
Reviewed January 4, 2017 via mobile

Ideal for an early morning checkout from SFO they have a shuttle that drops you at the airport. The breakfast is average but the staff is very helpful. Hotel is like 10 mins from airport so ideal for late night transit

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Helpful?
Thank Indian-Gastronome
ManagerX1, Manager at Four Points By Sheraton San Francisco Airport, responded to this review

Thank you for posting your candid feedback and letting fellow travelers know how convenient we are to the San Francisco International Airport and how our complimentary airport shuttle makes us the ideal hotel for weary travelers! We are delighted that you were overwhelmed with our service provided by our friendly staff. We appreciate your kind remarks and hope to see...

Reviewed December 28, 2016

Clean, and modern place to stop by and stay-over. just because of there is no microwave in room I don't want to spoil my overall rating to this hotel as they provide many more other things for spend your time specially A BAR, well actually you can try pasta from restaurant menu if you are really hungry. It tastes good.

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Helpful?
Thank Jignesh P
ManagerX1, Manager at Four Points By Sheraton San Francisco Airport, responded to this review

Thank you for your five-star review of the Four Points By Sheraton Hotel & Suites San Francisco Airport. We are so glad we were able to meet your needs and expectations and that you enjoyed a comfortable stay with us. We appreciate you sharing your experience with fellow travelers online and hope to see you whenever you return to the...

Orange County, California
Reviewed December 27, 2016

A clean, modern place to stay to protect you from the San Francisco Bay winds; plus it is a short distance away from the airport, although a bit of a drive to the city. Accommodating and friendly staff, very clean rooms, and 3-star amenities.

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Helpful?
Thank francoGH
ManagerX1, Manager at Four Points By Sheraton San Francisco Airport, responded to this review

Thank you for posting your feedback. We appreciate you letting fellow travelers know how convenient we are to the San Francisco International Airport and are delighted that our hotel met all of your expectations, in regard to our clean accommodations, friendly staff and wonderful amenities. We hope you will stay with us at Four Points By Sheraton Hotel & Suites...

Fairfax, VA
Reviewed December 27, 2016 via mobile

The building itself is a bit worn and dated. There were stains in the carpet, but overall the room was clean and well stocked. The price I paid to stay in the two floor suite plus parking for my travel was a good value. If I could though, I'd try a different, newer place. The front office staff was friendly...

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Helpful?
Thank SolarSoar
ManagerX1, General Manager at Four Points By Sheraton San Francisco Airport, responded to this review

Thank you for being our guest and taking the time to post a review. I am pleased that overall you had a nice stay and that you found our staff friendly and fun. I am sorry to hear our shuttle service tainted what would have been a great experience. Your feedback is the best tool we have to make improvements...

Colorado
Reviewed December 22, 2016

We were stuck in San Francisco due to bad weather in Denver and a cancelled flight. Being stuck in San Francisco has to be one of the best places to be stuck. We booked on short notice and Kristine at the front desk was very helpful and patient with us. Very convenient shuttle to and from the airport. Nice big...

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Helpful?
Thank Mikeroni
ManagerX1, Manager at Four Points By Sheraton San Francisco Airport, responded to this review

Thank you so much for the terrific review of Four Points By Sheraton Hotel & Suites San Francisco Airport! We are pleased you loved your spacious room, convenient location and can't thank you enough for recognizing the efforts of Kristine. We appreciate your business and hope you will stay with us again on your next trip to the San Francisco...

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Four Points by Sheraton Hotel & Suites San Francisco Airport. We are just 1.5 Miles from the airport and centrally located to downtown San Francisco or the Silicon Valley. For business or pleasure, let our friendly staff guide you the best of the Bay Area. Convenient access to highways and light rail transportation get you where you need to be! ... more   less 

Additional Information about Four Points By Sheraton San Francisco Airport

Address: 264 South Airport Blvd, South San Francisco, CA 94080
Location: United States > California > South San Francisco
Price Range: $143 - $361 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points By Sheraton San Francisco Airport 3*
Number of rooms: 101
Reservation Options:
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Also Known As:
4 Points By Sheraton San Francisco Airport
Four Points By Sheraton San Francisco Airport Hotel South San Francisco
Four Points South San Francisco
Sheraton South San Francisco
South San Francisco Sheraton
South San Francisco Four Points
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Questions & Answers

Here's what travelers have asked, with answers from Four Points By Sheraton San Francisco Airport staff and other travelers.
2 questions
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Edmonton, Canada
over a year ago
Randolph, New Jersey
over a year ago

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Questions? Get answers from Four Points By Sheraton San Francisco Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for a room on the Airport Blvd side (the other side faces the freeway)”
 of 5 bubbles 14hannon, 2 weeks ago | Read review
“Away from highways”
 of 5 bubbles ArunKumarT667, Nov 17, 2016 | Read review
“Try and get a room at the rear as there is a highway to the front of the building.”
 of 5 bubbles 76akk321, Sep 16, 2016 | Read review
“High floor facing the airport (away from the highway)”
 of 5 bubbles 78WilliamS, Aug 21, 2016 | Read review
“AWFULLY SLOW WIFI...could not connect most times.”
 of 5 bubbles FordTraveller, Aug 8, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question