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Best Western Plus Grosvenor Airport Hotel

2,105 reviews
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Traveler (168)
Room & Suite (176)
Dining (35)
Overview
  • Excellent36%
  • Very good41%
  • Average15%
  • Poor5%
  • Terrible3%
Travelers talk about
“best westerns”(22 reviews)
“san francisco”(153 reviews)
“breakfast buffet”(43 reviews)
Free Wifi
Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
3.0 Star Hotel
All hotel details
Offers from Best Western Plus Grosvenor Airport Hotel
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Rooms
Feb 4Feb 5
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,105)Write a Review
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771 - 775 of 1,934 reviews
Reviewed July 26, 2015

I just needed something near the airport for a night, and I was pleasantly surprised at the quality and cost. My room was in better shape than a fancier/more expensive place I had just stayed in on Fisherman's Warf. And the room service was great....More

Review collected in partnership with Best Western
Thank KVdeV
Response from GeneralManager650, General Manager at Best Western Plus Grosvenor Airport HotelResponded August 1, 2015

Greetings Georgia! Thanks so much for your nice review! I am happy to read that you enjoyed everything about your stay! Please come back soon. Jim McGuire, General Manager

Reviewed July 26, 2015

Very comfortable bed. Large TVs with decent channel choices. Great breakfast but after a few days the same food gets tiresome. Public areas, specifically the elevators could use a little refurbishing.

Review collected in partnership with Best Western
Thank vancouverTraveler59
Response from GeneralManager650, General Manager at Best Western Plus Grosvenor Airport HotelResponded August 1, 2015

Hello Vancouver and thanks a lot for your nice review on our hotel. We appreciate your feedback and look forward to your next visit to the States! Jim McGuire, General Manager

Reviewed July 26, 2015

The staff was very friendly. The check in process was smooth and quick. The room was very clean. The rooms are a bit noisy at night since the highway is on one side of the building and a busy road on the other side. The...More

Review collected in partnership with Best Western
Thank Leona M
Response from GeneralManager650, General Manager at Best Western Plus Grosvenor Airport HotelResponded August 1, 2015

Hello and thank you for your nice thoughts on your recent stay. Our location is great, as you say - so close to the airport, AT&T Park and downtown San Francisco. I am happy you enjoyed your visit, please come back soon! Jim McGuire, General...More

Reviewed July 24, 2015

Not bad, not great. Clean. Excellent shuttle service to and from airport. Nothing to do or eat within walking distance. Over-priced, but they all are, for what you get. Front desk staff was helpful to me, but fairly rude to my wife. Excellent breakfast buffet....More

Thank Adgaffney
Response from GeneralManager650, General Manager at Best Western Plus Grosvenor Airport HotelResponded August 1, 2015

Thanks so much for your review. I am happy that you enjoyed your stay, and I do apologize if our staff didn't give you the best service. I will share your thoughts with them. I hope you choose our hotel again. Jim McGuire, General Manager

Reviewed July 23, 2015

Nicely decorated room, very comfy beds, great location & value. Only drawback was having to pay a parking fee since there was NO place to park! Best part was the free breakfast buffet, definitely a step above other similarly priced hotels.More

Review collected in partnership with Best Western
Thank mlcg
Response from GeneralManager650, General Manager at Best Western Plus Grosvenor Airport HotelResponded July 24, 2015

Hello Phoenix and thank you for your nice review! I am glad you enjoyed your stay at our hotel! I am sorry if there wasn't room for parking - please contact me directly and I will be happy to reverse that charge for you. We...More

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Fitness Center with Gym / Workout Room
Pool
Room Service
Free High Speed Internet ( WiFi )
Bar/Lounge
Restaurant
Breakfast included
Hotel Amenities
Business Center with Internet Access
Room Service
Shuttle Bus Service
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Fitness Center with Gym / Workout Room
Pool
Bar/Lounge
Restaurant
Outdoor pool
Details
Price range
$111 - $268 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in South San Francisco
#3 Green Hotel in South San Francisco
#3 Family Hotel in South San Francisco
#4 Romantic Hotel in South San Francisco
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$111 - $268 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in South San Francisco
#3 Green Hotel in South San Francisco
#3 Family Hotel in South San Francisco
#4 Romantic Hotel in South San Francisco
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (168)
Room & Suite (176)
Dining (35)
Pool & Beach (2)
Hotel & Grounds (155)
Business Center & Event Rooms (17)
Bathroom (13)
Questions & Answers
Ask a question
BrianandGill
October 8, 2017|
AnswerShow all 4 answers
Response from Andy C | Reviewed this property |
The gluten free items I saw on the breakfast buffet included rice, fruit, yogurt and oatmeal. It was quite substantial.
2
Votes
Irene N
April 22, 2017|
AnswerShow all 7 answers
Response from GeneralManager650 | Property representative |
No, I'm sorry we do not have a hot tub.
0
Votes
debby h
March 12, 2017|
AnswerShow all 6 answers
Response from GeneralManager650 | Property representative |
Hello - thanks for your question. The closest BART station is actually located inside the International Terminal at SFO. We have complimentary airport shuttle running every 30 minutes that will take you to the hotel /SFO... More
0
Votes
Room Tips
"Any room has a good view. If you travel with family ask for the suite. Its worth the additional cost."
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"Views are equal on both sides. Ask for a room with a an extra sofa-bed.You have a lot more space."
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"Probably quieter if room doesn't face the 101"
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"the queen size suit is the way to go"
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