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BEST WESTERN PLUS Grosvenor Airport Hotel

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BEST WESTERN PLUS Grosvenor Airport Hotel
BEST WESTERN PLUS Grosvenor Airport Hotel
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1,663 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS Grosvenor Airport Hotel
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Showing 1,535: English reviews
Louisville, Kentucky
1 review
4 of 5 stars Reviewed April 15, 2015

Check in was fast and very friendly. Rooms were clean and beds were very comfortable. Room temperature was able to be adjusted to our liking. Really enjoyed the complimentary breakfast. Very convenient area for traveling

Helpful?
Thank LeeAnn H
GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

LeeAnn what a nice review and we thank you! See you again! Jim McGuire, General Manger More 

Washburn, United States
2 reviews
5 of 5 stars Reviewed April 15, 2015

I arrived late off the shuttle van and the moment I entered the lobby I was welcomed by a very chipper young man. The staff was pleasant and seamed genuinely happy to help make sure I had everything I needed. The young man at the counter even offered to run to the store to pick me up some minutes for... More 

Review collected in partnership with Best Western

Helpful?
Thank Brittany S
GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Hello Brittany and thank you very much for your great review! I am happy to read your nice comments about the excellent customer service you received from our team and that you enjoyed our hotel. We really appreciate your feedback and we look forward to seeing you again! Jim McGuire, General Manager More 

Huntingdon, United Kingdom
Level Contributor
470 reviews
123 hotel reviews
common_n_hotel_reviews_1bd8 256 helpful votes
4 of 5 stars Reviewed April 14, 2015

This hotel is next to the main highways and is easily accessible and there is also a free shuttle bus from LAX. Free hot and cold breakfast is also a benefit. There were some minor shortcomings, the wifi was VERY slow and intermittent and the room we were in on the 9th floor bad a very loud wind noise from... More 

Helpful?
Thank warboys
GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Hello warboys and thank you for your comments. Just to clarify for other readers, our hotel is near SFO (San Francisco International Airport) as opposed to LAX (Los Angeles International Airport). Sorry about the noise near your room - we will check on that. Again, thank you for your thoughts and we hope to see you again. Jim McGuire, General... More 

2 reviews
3 of 5 stars Reviewed April 14, 2015

Location is great. Hotel is going through renovations so the front entrance is not accessible. Service was excellent. Room was dated and had a slight musty smell but was clean and quiet. High speed internet service available at no charge.

Review collected in partnership with Best Western

Helpful?
Thank F2278VVstephaniec
GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Thanks so much for your feedback, it is appreciated. Jim McGuire, General Manager More 

1 review
5 of 5 stars Reviewed April 13, 2015 via mobile

I have stayed at this property in the past, and it has gotten better and better. Friendly, Clean and Inviting. Rooms are impeccably clean, comfortable beds with high quality linens make for a great night's sleep. Highly recommended, I look forward to my next visit.

Helpful?
Thank yolilife
GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Hello and thank you for your great review! It's always nice to hear that our guests notice all of the changes we are making at the hotel. We appreciate your feedback! Thanks again! Jim McGuire, General Manager More 

Simi Valley, California
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed April 11, 2015

great price! Not bad for $90 a night in san Francisco. Includes hot breakfast. The breakfast was excellent. included lots of choices. Rooms are very clean, staff was very helpful. little noisy at nights.

Review collected in partnership with Best Western

Helpful?
1 Thank Ishwar J
GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Hello Ishwar and thanks so much for your nice review. We appreciate your feedback. Jim McGuire, General Manager More 

Sacramento, California
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed April 9, 2015

Check in was fast and easy. A cute young woman with glasses, Marissa? I think her name was, checked me in and was super friendly. There was a small mix up with my rate but she took care of it like a pro. My only suggestion would be a better description of where to park for the park and fly,... More 

Review collected in partnership with Best Western

Helpful?
1 Thank twindaddy1
GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Thank you very much for your nice comments on your recent stay! I am pleased that everything went as you expected. We look forward to your next visit with us, Park 'N Fly, or a regular stay. Thank you again. Jim McGuire, General Manager More 

Randolph, New Jersey, United States
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 8, 2015

What do you want in an airport hotel? Dependable shuttle service to airport terminals, a quality restaurant and bar area, current news media, easy access to printing out boarding passes, clean and comfortable room with expected amenities, and accommodating, cheerful staff. Best Western Grosvenor has all of these at reasonable rates. Why would you stay anywhere else?! :)

Review collected in partnership with Best Western

Helpful?
Thank E L
GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

E L what a great review on our hotel! We really appreciate it! See you again soon! Jim McGuire, General Manager More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed April 8, 2015

This is a decent hotel that offers a good Sleep/Park/Fly package. We parked our car here for 7 days for free ...well we did pay for 1 night hotel, but we needed to be at the airport for an early morning flight. They offered a bagged "to go" breakfast for those of us who had to leave too early to... More 

Review collected in partnership with Best Western

Helpful?
Thank Cara M
GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Hello Cara and thank you for your nice review on our hotel! I am glad you enjoy our Park 'N Fly package, which is overnight accommodations, breakfast and parking up to 10 days, inclusive. We appreciate your feedback and look forward to your next visit! Jim McGuire, General Manager More 

Taipei, Taiwan
1 review
4 of 5 stars Reviewed April 7, 2015

Room is very nice and clean. Te staff is very friendly. The breakfast is OK. The elevator is very slow.....There is not much to eat nearby. The water pressure of the shower is low ( not sure it is due to CA draught

Review collected in partnership with Best Western

Helpful?
Thank Chao-Min W
GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Chao-Min, thanks for your nice comments on our hotel. Please come back soon! Jim McGuire,GM More 

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Amenities

Highlights
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Breakfast
  • Room Service
  • Fitness Center with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
Official Description (provided by the hotel)
Recipient hotel of 3 Best Western "Director's Award" and 11 consecutive "Excellent Housekeeping Awards". Newly renovated rooms, restaurant, bar and meeting space. Location, location, location! The BEST WESTERN PLUS Grosvenor Hotel offers all the amenities you need for business or pleasure! Restaurant, bar, business center, fitness center, seasonal outdoor pool, complimentary shuttle to SFO. PLEASE NOTE that our front entrance and porte cochere are currently under renovation and our entrance is located at the rear of the hotel. Thank you. ... more   less 

Additional Information about BEST WESTERN PLUS Grosvenor Airport Hotel

Address: 380 S Airport Blvd, South San Francisco, CA 94080-6704
Location: United States > California > South San Francisco
Price Range: $123 - $337 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Grosvenor Airport Hotel 3*
Number of rooms: 206
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Also Known As:
Best Western South San Francisco
South San Francisco Best Western
Hotel Style:
#2 Best Value Hotel in South San Francisco
#3 Green Hotel in South San Francisco
#3 Business Hotel in South San Francisco
#5 Romantic Hotel in South San Francisco
#6 Family Hotel in South San Francisco
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