The service was outstanding, the food was pretty good, very clean industrial area. There was a couple food restaurants also walking distance and a Costco across the street. Also the Costco fuel station across was great. The down side was the pool was closed. Not sure why but this was the reason we stayed here. Almost feel cheated with the pool unavailable as hot as it was there.
I stay at this Hotel all the time. Since the last time I have been there they have upgraded everything to make your stay so Amazing. The New Beds and Pillows are the most comfortableness Bed and Pillows I have even slept in to make my stay AMAZING !!!! The rooms are upgraded as well !!! The Staff are Great and to go to and from San Francisco only only so many minutes away.
This is definitely an ok hotel.Room was clean although the corner room I had was small.Breakfast is included although I left early so had no chance to try this.At the time they did not appear to be any food service for other meals although I later found out the hotel does have a limited bar food service from 5pm untill 9pm.There is also a McDonald's over the road from the hotel. Not many staff members around when I checked in.Staff were ok but difficult to find.No staff were around at all in the morning when I went to catch the shuttle.The hotel does also offer a park and ride service which is much cheaper than parking at the airport. Overall would probably stay here again
I have stayed here a few times. Thought I would give them a pass and it would be better the next time. Was given a room which had not been cleaned. Then I was moved to a room where the A/C was so loud that I had the TV at 90. Asked to be moved. Third room was a charm Next trip. No shower gel in the dispenser in the shower. Used shampoo Third and last time 2 days ago. The sheer curtains were ripped. I have pictures One was 3 feet long and another was about 2 feet in length. Also Heater was noisy but i had changed so did not ask for another room. It went on and off all night needless to say I did not sleep. I have been staying at this place for over 25 years. It was always a very well maintained facilty. Not anymore
We were excited to find this hotel close to the SFO airport as our 2 adult children and their spouses were arriving late at night. Hotel advertised a shuttle to the airport. However it stopped at 11 pm so we did our own pickups. Kind of thought the hotel might make accommodations for this but no. In fairness looking at the website it did say shuttle to the airport so I guess no pickups are made? Worst part of our stay was being put in a room that was definitely smoked in. The window was open in the room upon entering so I’m sure the staff knew. Wasn’t asked to move and was told they’d send someone to spray which didn’t happen. We didn’t ask to move because our children were right next door and we really didn’t realize how bad it was till later after leaving right away for dinner. Otherwise a very good location close to airport and good price. Breakfast was also very good…
I was only there for one day but I loved my room. The staff was friendly, very helpful and professional. I would stay there again. The location was perfect for my business day in San Francisco. Great Team!
I’ve stayed at this hotel from time to time for over 20 years. Over that time they have continued not only a high level of maintenance, but have consistently upgraded the property. It’s a great place to stay when flying in and out of SFO. They have the best hotel breakfast ever!
This hotel was very clean and in a good area! I would highly recommend to anyone! The bed was super nice and comfortable and the rooms were a good size. The service was very nice. Everyone there was extremely helpful.
Waited over an hour for shuttle bus, it would be quicker to walk, when I phoned hotel to ask where the bus was and express my frustration a "gentleman" named Jason asked what plane I got off,, however as o had not got off plane told me "whatever". Kept on hold, manager AJ came on the phone with no rational for unpleasant and unprofessional manner of Jason or reason for shuttle service not attending terminal. Only possible rational is shuttle service does not attend if not pre booked?? Waited over 90 minutes in total. Shuttle service never turned up. Atrempted to phone Hotel however they never answered courtesy phone
The shuttle only runs every 45 minutes but when you land you have no idea what time to expect it. It appears other hotels are more frequent than this one. The room was comfortable for the 10 hours we were in it! The breakfast is basic. Not worth the $180 a night Would I return? No
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