Best Western Plus Grosvenor Airport Hotel
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Room & Suite (207)
Dining (34)
Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for staff in public areas
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
- Staff required to regularly wash hands
Updated 06/26/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 06/26/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#4 of 29 hotels in South San Francisco
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Bronze level
Recipient hotel of 4 Best Western "Director's Award" and 16 "Excellent Housekeeping Awards". Newly renovated rooms, restaurant, bar and meeting space. Location, location, location! The Best Western Plus Grosvenor Hotel offers all the amenities you need for business or pleasure! Restaurant, bar, business center, fitness center, seasonal outdoor pool, complimentary shuttle to SFO. Thank you.
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Full view
Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Kids stay free
Free airport transportation
Business Center with Internet Access
Wifi
Outdoor pool
Bar / lounge
Restaurant
Breakfast buffet
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Conference facilities
Banquet room
Meeting rooms
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Coffee / tea maker
Refrigerator
Flatscreen TV
Hair dryer
Iron
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Mid-range
Languages Spoken
English, Spanish, German
Location
Full view
49Car recommended
Grade: 49 out of 100
36Restaurantswithin 0.75 miles
3Attractionswithin 0.75 miles
Contact
380 S Airport Blvd, South San Francisco, CA 94080-6704
Getting there
San BrunoBART16 min
San BrunoCaltrain20 min
Rental CarsSee all South San Francisco rental cars
2,444Reviews28Q+A100Room tips
Traveler rating
- 944
- 930
- 364
- 125
- 81
Time of year
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Popular mentions
Hotel's Favorite
A wonderful cool stay at BestWestern Airport San Francisco was just what my family and I needed to escape our Central California heat. We had a great time! BestWestern personnel made a difference on deciding IF we should do it or not. We counted on their COVID 19 precautions, and that's exactly what we got in addition to peace of mind and FUN. Thank you...
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Review collected in partnership with Best Western
Date of stay: July 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Responded 3 weeks ago
Dolores, thanks so much for your great comments! We really appreciate it! We do our best to keep our guests and employees safe during this time, so your comments are very much appreciated. Please come back soon! Jim McGuire, General Manager
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I’ve been coming to this hotel several times a month since January, as I live locally, but not with my partner. I also needed a space outside of my house to work(I freelance and write). We first discovered this place through a hotel booking site, and got hooked. It’s super clean, the beds are comfortable with good sheets, and pillows, and the TV has the correct ports to allow streaming devices(like Roku stick) . I love that the bedside lamps have charging ports for phones, and a 3 pronged electrical outlet. It means I can plug in my laptop and work from the bed. Free WiFi, free breakfast, and safe parking make this place a win. You get all of the amenities at a much lower price than expected. If there is ever an issue, the staff is quick to respond. Pre-Covid-19- the buffet breakfast was outstanding!! Currently, they have grab and go bags which you can put packaged food and drink selections inside. Due to the packaging, what we don’t open, we bring to share with our local unhoused neighbors. The staff really make the place, though. They are nice, welcoming, and helpful. I’m loyal, because they genuinely earned it. I’ve been to other hotels in the area, and for what you get and how you are treated- this place wins hands down. …
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Review collected in partnership with Best Western
Date of stay: July 2020Trip type: Traveled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Responded 3 weeks ago
Robin, again, thank you for such a wonderful review! We are happy that you enjoy your stays with us! We miss our great breakfast buffet as well, but we get many great comments on our current breakfast as well. I will be sure to share your comments with our entire staff. We really appreciate your feedback, thank you and see you again soon! Jim McGuire, General Manager
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Very Bad Room Service Food, even with a very limited menu, a simple salad was horribly rotten, reported this to both room service and front desk and no attempt has been made to rectify this issue or make it right, was also offered by room service staff a free substitute meal no charge which was not the case, I ended up paying for entire bill and told up to a month for a refund that even of they choose to give me one, manager was notified and I was told they were going to speak to the chef
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Review collected in partnership with Best Western
Date of stay: June 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Responded Jul 2, 2020
Cristal, thank you for your personal comments. We apologize for the quality of the room service order, this is very rare for us. After speaking with our desk agent that handled your situation, you agreed to have an in-room movie comp for you, which we ended up giving you two (2) complimentary movies in lieu of another meal, which you agreed to. Again, we apologize for the inconvenience and we value your feedback. Jim McGuire, General Manager
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Nice Hotel with great staff especially Claire and Eljay and other Front Desk Clerk! They are very helpful and polite. Grab and go breakfast is a good idea better than other hotel that don't provide even some coffee. Please keep up the the excellent service.
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Review collected in partnership with Best Western
Date of stay: June 2020Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Responded Jun 22, 2020
Thanks so much for your great comments, we really appreciate it! I will be sure to share this with the entire staff. We look forward to your next visit. Thanks again, and be well! Jim McGuire, General Manager
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I want to thank the staff and manager for allowing me to park my travel trailer and truck on their premises. We had a urgent need to find safe parking. We didnt stay in our trailer, we actually had a room booked for us a another hotel but there was no where to park except a dark side street. Thank you
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Date of stay: June 2020Trip type: Traveled on business
Value
Cleanliness
Service
Helpful
Responded Jun 4, 2020
You are welcome, we are glad everything worked out. Please stay with us next time! Jim McGuire, GM
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PRICE RANGE
$86 - $252 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western south san francisco, south san francisco best western
LOCATION
United StatesCaliforniaSouth San Francisco
NUMBER OF ROOMS
206
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Claim Your Listing Frequently Asked Questions about Best Western Plus Grosvenor Airport Hotel
Which popular attractions are close to Best Western Plus Grosvenor Airport Hotel?
Nearby attractions include UrbanBCN Worldwide (0.5 miles), K1 Speed San Francisco (0.3 miles), and rissetto / 49 Square Miles Outlet Store (0.6 miles).
What are some of the property amenities at Best Western Plus Grosvenor Airport Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Best Western Plus Grosvenor Airport Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Best Western Plus Grosvenor Airport Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Best Western Plus Grosvenor Airport Hotel?
Yes, parking is available to guests.
What are some restaurants close to Best Western Plus Grosvenor Airport Hotel?
Conveniently located restaurants include Taqueria San Bruno, Houlihan's Restaurant & Bar, and Denny's.
Are there opportunities to exercise at Best Western Plus Grosvenor Airport Hotel?
Yes, guests have access to a pool and a fitness center during their stay.
Does Best Western Plus Grosvenor Airport Hotel have an airport shuttle?
Yes, Best Western Plus Grosvenor Airport Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Best Western Plus Grosvenor Airport Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Best Western Plus Grosvenor Airport Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Best Western Plus Grosvenor Airport Hotel?
The staff speaks multiple languages, including English, Spanish, and German.