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Embassy Suites by Hilton San Francisco Airport - South San Francisco

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Embassy Suites by Hilton San Francisco Airport - South San Francisco
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1,267 Reviews from our TripAdvisor Community

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Showing 1,207: English reviews
Redmond, Washington
Level Contributor
19 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Embassy Suite is one of the properties we like. We like the suite concept and Embassy Suites are usually appointed nicely as was the case with this property. Our issue is that there was not hot water to our room. This can happen and while it is a small inconvenience to me it is a major inconvenience to my wife.... More 

Helpful?
Thank Robb5
Knoxville, Tennessee
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

I stayed at the Embassy Suites in South San Francisco for one week while in town for work. The accommodations were nice, although they need to be updated soon. The staff was very friendly and helpful, and the complimentary breakfast bar was excellent.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Flyingby30
Ontario, California
Level Contributor
26 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 1 week ago

There are many things to like about this hotel. The suites are spacious and well appointed, the rooms are quiet and there is a lovely lobby atrium. The location is as advertised: it's South San Francisco, so you stay here if you have business in the area or are on a layover at SFO and don't want to venture downtown.... More 

Helpful?
Thank Riobard A
Willits
1 review
2 of 5 stars Reviewed 1 week ago

Staying at Embassy suits, the room I stayed in had a dirty bathroom witch I didn't report at the time because I got to my room very late at that point all I wanted to do was sleep. Also I was charged for parking when I was told it was included.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank erandya2016
Hollywood, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

During my stay I realized the bed sheets did not cover completely the mattress. The sheets did not reach the foot of the mattress and there was a 4 to 8 inch section of the bare mattress that my feet were rubbing against while in the bed.

Review collected in partnership with Embassy Suites Hotels

Helpful?
1 Thank Matt R
valrico
Level Contributor
30 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My family and I stayed here in two rooms during our recent trip to California. We enjoyed everything about this hotel and were pleased to have selected it. The breakfast offered a variety of options and was quite substantial. We would select this location again if afforded the opportunity.

Helpful?
Thank klfloridaValrico
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago via mobile

The rooms and the overall facility were very clean and the people were very helpful and accommodating. There were some slight issue with the gym equipment meaning the tv's on the tread mill and an elliptical machine did not work. But they were working on them as I left the hotel. May was a very nice hostess during the managers... More 

Helpful?
Thank Vince J
1 review
2 of 5 stars Reviewed 3 weeks ago

Would not return to this location. Poor breakfast set up and staff not really willing to assist their guest. This facility may be under rennovation and it needs it. It is old and needs the updates both in room and overall facility.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank deannar22
EmbassySuitesSSF, Guest Relations Manager at Embassy Suites by Hilton San Francisco Airport - South San Francisco, responded to this review

Dear deannar22 Thank you for your valuable feedback. We are sorry to learn that we were not able to provide you with the quality of services you deserved during your stay with us. Please know that this is not typical of our hotel and staff, and we are sorry we didn’t meet your expectations. We are always looking for ways... More 

Sacramento, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

The rooms are very well kept and spacious. All of the amenities we needed were at our fingertips and I was so happy with the room. The free breakfast needs to be left alone and not eaten. It got us sick and was made from powder, byproducts, and was undercooked.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Sheila P
Los Angeles, California
Level Contributor
272 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
3 of 5 stars Reviewed 3 weeks ago

My husband and I stayed at this property for one night. On the evening that we arrived, we waiting about 30 minutes for a shuttle. The shuttle process was confusing to many people awaiting shuttles to their respective accommodations because there are several hotels under the same property names in different locations. It was dark and perhaps it was hard... More 

Helpful?
Thank Debra-Lynne T
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Free Breakfast
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Embassy Suites by Hilton San Francisco Airport - South San Francisco

Address: 250 Gateway Blvd, South San Francisco, CA 94080-7018
Location: United States > California > South San Francisco
Price Range: $157 - $501 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton San Francisco Airport - South San Francisco 3.5*
Number of rooms: 312
Reservation Options:
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Also Known As:
Embassy Suites San Francisco Airport Hotel South San Francisco
Embassy Suites South San Francisco
Embassy Suite South San Francisco
South San Francisco Embassy Suites
Hotel Style:
#6 Romantic Hotel in South San Francisco
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