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Embassy Suites by Hilton San Francisco Airport - South San Francisco

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250 Gateway Blvd, South San Francisco, CA 94080-7018
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (115)
360
Panoramas (68)
Room & Suite (158)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 07/27/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Embassy Suites by Hilton San Francisco Airport - South San Francisco
Updated 07/27/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#27 of 29 hotels in South San Francisco
Location
Cleanliness
Service
Value

Welcome to Embassy Suites by Hilton San Francisco Airport - South San Francisco, your South San Francisco “home away from home.” Embassy Suites by Hilton San Francisco Airport - South San Francisco aims to make your visit as relaxing and enjoyable as possible, which is why so many guests continue to come back year after year.

Rooms at Embassy Suites South San Francisco provide a flat screen TV and air conditioning, and guests can stay connected with free internet access.

In addition, while staying at South San Francisco Embassy Suites guests have access to a 24 hour front desk, room service, and express check-in and check-out. You can also enjoy a pool and free breakfast. Need a place to park? Parking is available at Embassy Suites San Francisco Airport.

While visiting South San Francisco, you may want to try some shrimp at one of the nearby restaurants, such as Ben Tre Restaurant, Little Lucca Sandwich Shop, or Grand Palace Seafood Restaurant.

There is no shortage of things to do in the area: explore popular history museums such as South San Francisco History Museum.

Embassy Suites by Hilton San Francisco Airport - South San Francisco puts the best of South San Francisco at your fingertips, making your stay both relaxing and enjoyable.

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Full view
Property amenities
Paid public parking on-site
Free internet
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Free airport transportation
Business Center with Internet Access
Conference facilities
Parking
Wifi
Paid wifi
Hot tub
Indoor pool
Heated pool
Bar / lounge
Restaurant
Breakfast buffet
Vending machine
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Banquet room
Meeting rooms
Fax / photocopying
Baggage storage
Gift shop
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Room service
Safe
Microwave
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English, Spanish, Chinese, German
Hotel links
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388Reviews2Q+A32Room tips
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Popular mentions
O669MH wrote a review Mar 2020
Pittsburgh, Pennsylvania1 contribution
The room was outdated, smelly, and dirty. The door handle was broken, the bath tube clogged, the AC broken. DO NOT attempt to have dinner at the TASTE. You will never taste anything because a $23 burger takes more than 40 minutes.
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Review collected in partnership with Embassy Suites Hotels
Date of stay: March 2020
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Trip type: Traveled on business
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Response from Timothy P, Director of Sales at Embassy Suites by Hilton San Francisco Airport - South San Francisco
Responded Mar 16, 2020
Dear 0669MH Thanks for the comments. We are in the middle of an extensive guest room renovation which is going to be a game changer in the area.
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Aly wrote a review Mar 2020
Gilroy, California1 contribution
Unless you want to be in the middle of a party, don’t stay at this hotel. You sign a non party agreement when you check in, limiting guests to a room and you cannot bring in party trays. That was no problem for us as we checked in so my daughter could have time to study for mid terms. As soon as we got in the elevator, there were people brining in trays of food. The elevator and hallways smelled of marijuana and cigarette smoke. Small children yelling and running up and down the hallways. People hanging out in the hallways and tapping on the railings. It didn’t quiet down until after midnight. When I talked to the front desk, they said it was like this on the weekends. Locals check in to enjoy the pool and reception hour. Needless to say, the rooms are in so disrepair. There was holes in the ceiling, stains on the carpet, it was just filthy. Embassy Suites is usually my first choice, but this one is definitely below a Hilton standard, yes they are renovating it, but they need to have more security to control what is going on in their hotel.
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Date of stay: March 2020
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Response from Timothy P, Director of Sales at Embassy Suites by Hilton San Francisco Airport - South San Francisco
Responded Mar 10, 2020
Dear Alyingram Thanks for the comments and I really apologize for the issues outlined in your review. We certainly ( as all hotels do) have a more social crowd on many weekends but it is our responsibility to ensure that you too enjoy your stay at the property. We are transforming the guest rooms and they will be stunning so I do hope you will give it another try if you are in the area.
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toyatuli2020 wrote a review Mar 2020
Elk Grove, California1 contribution
Please do not think that this is a clean and updated hotel based on the pictures of the lobby. The lobby has been updated, but the rooms are a hot mess. The carpet is dingy and threadbare, I would not even come close to sitting on the fabric chair. The water in the bath was never hot and the bedding was thin. We were asked to sign a no party waiver, but the entire ground floor smelled like weed and we had to ask our neighbors if they could take their social conversations inside after midnight. Careful if you are parking a large SUV, several people in our party had damage due to the tiny spaces. The good part...the very nice and hard working staff who served the breakfast buffet. My suggestion, stay elsewhere.
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Review collected in partnership with Embassy Suites Hotels
Date of stay: March 2020
Value
Rooms
Location
Cleanliness
Service
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Response from Timothy P, Director of Sales at Embassy Suites by Hilton San Francisco Airport - South San Francisco
Responded Mar 10, 2020
toyatuli2020 Thanks for the comments. I am thrilled of the shout out to our morning breakfast crew. they do a great job! As to the room issues we are in the middle of fixing the vast majority of the problems with a multi million dollar renovation which is transforming the product into something that will be best in class for the area.
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Flying_Lawyer wrote a review Mar 2020
West Linn, Oregon200 contributions305 helpful votes
I am a long-time Hilton (Gold) HHonors member IMHO, this property is an embarrassment to the Embassy Suites brand and to Hilton I had to wait nearly an hour for the (3rd party operated} airport shuttle. The drive to the hotel was like being inside "MarioCart"; waaaay too fast and rough. The hotel building is in a commercial area and the grounds appear well-maintained. However, inside, common areas are worn and dirty, especially carpeting. Stepping into the lobby I walked through a group of sketchy looking people {guests}. The single front desk clerk was pleasant to deal with. My suite on the 2nd floor was disgusting. Well-worn furniture. The carpeting was worn and stained. The lighting was so dim that even with all the lights turned on, it was like working in a cave. My major issue was noise. I am used to the Embassy Suite "rooms facing an atrium" issue - lots of noise from the main floor. However, the issue is/was construction noise. The racket of drilling {I suspect drilling/coring through concrete} was constant throughout the afternoon. And from elsewhere in the hotel, incessant pounding. When I called the front desk, their answer was simply that the noise would continue through 5pm. Frankly, IMHO, the operators of this hotel should have shut down the hotel and fast-tracked the remodeling now being completed. As it is, the hotel will probably rely on the old trick of having TripAdvisor "reset the meter" when the remodeling is complete claiming that it's a new experience. Perhaps. But I don't plan to come back.
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Date of stay: March 2020
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Trip type: Traveled on business
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Response from Timothy P, Director of Sales at Embassy Suites by Hilton San Francisco Airport - South San Francisco
Responded Mar 9, 2020
Dear Flying_Lawyer Thanks for the comments and I do apologize for the issues that you encountered during your stay with us. We are in the middle of a guest room renovation which will be terrific and I do hope as time passes you will stop back and see the end result....it will be fantastic!
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mzac25 wrote a review Mar 2020
Buffalo Grove, Illinois5 contributions1 helpful vote
Don’t stay here until the renovations are finished. Restaurant and front desk are Great. Hallways were dirty and there were dirty dishes everywhere. TV’s are a joke. This Embassy Suites is not representative of their brand.
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Review collected in partnership with Embassy Suites Hotels
Date of stay: March 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
Helpful
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Response from John-HiltonHelp, on behalf of management at Embassy Suites by Hilton San Francisco Airport - South San Francisco
Responded Mar 9, 2020
Dear mzac25, Thank you for taking the time to write a review about your stay with us. We truly appreciate your feedback and while we’re so happy you received friendly service from our staff, we are very sorry for the conditions encountered due to our renovations. Your input is genuinely helpful, and we hope you will come visit us in the future.
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PRICE RANGE
$151 - $299 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
embassy suites san francisco airport hotel south san francisco, embassy suites south san francisco, embassy suite south san francisco, south san francisco embassy suites
LOCATION
United StatesCaliforniaSouth San Francisco
NUMBER OF ROOMS
312
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Frequently Asked Questions about Embassy Suites by Hilton San Francisco Airport - South San Francisco
Which popular attractions are close to Embassy Suites by Hilton San Francisco Airport - South San Francisco?
Nearby attractions include The StandBy (0.5 miles), The Dinner Detective Murder Mystery Show (0.02 miles), and The Wine Vault (0.5 miles).
What are some of the property amenities at Embassy Suites by Hilton San Francisco Airport - South San Francisco?
Some of the more popular amenities offered include an indoor pool, free breakfast, and an on-site restaurant.
What food & drink options are available at Embassy Suites by Hilton San Francisco Airport - South San Francisco?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Embassy Suites by Hilton San Francisco Airport - South San Francisco?
Yes, paid public parking on-site is available to guests.
What are some restaurants close to Embassy Suites by Hilton San Francisco Airport - South San Francisco?
Conveniently located restaurants include Buon Gusto Ristorante, Sodini's Bertolucci's, and Di Napoli Pizzeria & Ristorante.
Are there opportunities to exercise at Embassy Suites by Hilton San Francisco Airport - South San Francisco?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Does Embassy Suites by Hilton San Francisco Airport - South San Francisco have an airport shuttle?
Yes, Embassy Suites by Hilton San Francisco Airport - South San Francisco offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Embassy Suites by Hilton San Francisco Airport - South San Francisco located near the city center?
Yes, it is 0.7 miles away from the center of South San Francisco.
Are any cleaning services offered at Embassy Suites by Hilton San Francisco Airport - South San Francisco?
Yes, dry cleaning and laundry service are offered to guests.
Does Embassy Suites by Hilton San Francisco Airport - South San Francisco offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Embassy Suites by Hilton San Francisco Airport - South San Francisco?
The staff speaks multiple languages, including English, Spanish, German, and Chinese.