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Best Western Sonoma Valley Inn & Krug Event Center

1,229 reviews
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Traveler (167)
Room & Suite (270)
Dining (23)
Overview
  • Excellent42%
  • Very good38%
  • Average13%
  • Poor4%
  • Terrible3%
Travelers talk about
“whole foods”(143 reviews)
“hot tub”(116 reviews)
“great location”(177 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness center
3.0 Star Hotel
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Offers from Best Western Sonoma Valley Inn & Krug Event Center
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Rooms
Mar 4Mar 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,229)Write a Review
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All reviewswhole foodshot tubgreat locationduraflame logsteam roomfire pitblack bear dinerfree breakfastwithin walking distancebreakfast roomseparate buildingpool areawine countrywine tastingyogurtsonoma valleytwo blocks
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31 - 35 of 1,172 reviews
Reviewed November 28, 2017 via mobile

We were so surprised at the quality of the room. The bed was great and the bonus of a real wood burning fireplace was unexpected. The location is perfect for walking the plaza and enjoying the wine tastings.

Thank Betty O
Response from KendallC929, General Manager at Best Western Sonoma Valley Inn & Krug Event CenterResponded December 1, 2017

Dear Betty O Its always so nice to hear when someone is pleasantly surprised by our hotel and find our amenities and location to be enjoyable and convenient. Please consider staying with us again Best Regards Kendall

Reviewed November 26, 2017

Great front desk staff and the property is a real surprise for the more humble expectations I have for a Best Western properties. Wood fireplace and patio which led onto the pool, jacuzzi and STEAM ROOM. The Breakfast was what you expect and an entire...More

Review collected in partnership with Best Western
Thank LYNN R
Response from KendallC929, General Manager at Best Western Sonoma Valley Inn & Krug Event CenterResponded December 1, 2017

Dear LynnR Thank you for taking the time to write such a nice review. Nice to hear that we exceeded your expectations for a Best Western. We have put a great deal of thought and effort into trying to offer nice amenities and the best...More

Reviewed November 23, 2017

Came to stay as part of a wedding party. While attempting to get ready, I had no hot water. The hotel clerk kept telling me I needed to wait for someone to come in and hour after I needed to be at the venue. Eventually...More

Review collected in partnership with Best Western
Thank candiceh917
Response from BestWesternHotels, Corporate at Best Western Sonoma Valley Inn & Krug Event CenterResponded November 29, 2017

We are sorry to hear that your recent stay with us did not exceed your expectations. We appreciate your feedback and will use it to make improvements to offer guests a better experience in the future. We hope you will give us another chance and...More

Reviewed November 22, 2017

Lovely grounds with lights, flowers, pool, hot tub, fire pit. The staff loaned us wine glasses and bottle opener to enjoy out Sonoma finds! So close to everything; Sonoma square, restaurants, tasting rooms, wineries. Loved our stay!

Review collected in partnership with Best Western
Thank 416russella
Reviewed November 21, 2017

This hotel should not charge what it does for substandard room decor. It’s is very outdated. You can hear your neighbors. The only thing it has going for it is the location. Cant beat that. With red grape and girl and fog near by. It...More

Review collected in partnership with Best Western
Thank nlcd
Response from KendallC929, General Manager at Best Western Sonoma Valley Inn & Krug Event CenterResponded November 24, 2017

Dear nlcd, Thank you for taking the time to post a review. We did research your reservations and discovered that the four reservations were made online by an individual. We did not make these reservations, they were sent via a third party to our system....More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free High Speed Internet ( WiFi )
Free Parking
Spa
Breakfast included
Fitness Center with Gym / Workout Room
Hotel Amenities
Business Center with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Things to do
Pool
Spa
Hot Tub
Fitness Center with Gym / Workout Room
Heated pool
Outdoor pool
Details
Price range
$116 - $350 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Sonoma
#7 Romantic Hotel in Sonoma
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$116 - $350 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Sonoma
#7 Romantic Hotel in Sonoma
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (167)
Room & Suite (270)
Dining (23)
Pool & Beach (15)
Amenities (21)
Business Center & Event Rooms (4)
Questions & Answers
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Colin Y
February 8, 2018|
AnswerShow all 4 answers
Response from gingrannie | Reviewed this property |
No but you are a short walk from downtown
1
Vote
Livelife2fullest
July 6, 2017|
AnswerShow all 7 answers
Response from Kendall C | Property representative |
Good afternoon My apologies for the delay in replying! Yes, we do require a deposit of the first night stay that is take an the time the reservation has been made. This is fully refundable as long as the reservation is... More
0
Votes
Lisa M
February 10, 2017|
AnswerShow all 2 answers
Response from Pauliemanager | Property representative |
There are different kinds. You are more than welcome to dialogue with me (Manager) Just call ask for Paulie
0
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123
Room Tips
"No elevator, but I enjoyed staying on the second floor."
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"Rear of property upstairs."
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"There’s no elevator so if you have trouble carrying your suitcase upstairs, ask for a ground floor room."
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"back of hotel we found better"
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