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Very comfortable stay here. Service was great. Room was more than what you need. And the grounds are beautiful. The restaurant is also a great spot. Very enjoyable all around! I also was able to walk into the town centre easily. Good location.
After dinner at Saddles, we popped in here knowing we would need a new place to stay on our next visit since we did not care for the hotel we had stayed in on this trip.
When we walked into the lobby, there were 3...More
Response from Ruben C, General Manager at MacArthur Place - Sonoma's Historic Inn & SpaResponded 5 days ago
Thank you very much for your recent visit to Saddles and for your interest in MacArthur Place for your next visit to Sonoma!
We take pride in providing outstanding customer service and I am happy to learn that my team was eager to...More
Arrived for a 2 night stay and what can I say - from arriving to departing this was an absolutely fantastic experience.
At check-in we were warmly greeted and everything was all ready for us. Dropped the bags to the room and straight to the...More
Response from Ruben C, General Manager at MacArthur Place - Sonoma's Historic Inn & SpaResponded 1 week ago
Thank you very much, VJGreene, for staying with us at MacArthur Place Hotel and Spa and for being so kind of sharing your experience with us. We appreciate your feedback.
I am very happy to see that Bunky left a great impression of professionality and...More
We arrived at MacArthur Place Hotel after a long flight from London and 2.5 hour drive from the airport tired and hungry. We were a little surprised to find that at 8.30pm, the restaurant, bar and room service were all closed but the friendly check...More
Thank Rosie B
Response from Ruben C, General Manager at MacArthur Place - Sonoma's Historic Inn & SpaResponded 2 weeks ago
Dear Rosle B,
Thank you very much for staying with us during your recent trip to Sonoma! We really appreciate your feedback and sincerely take good note of all your comments.
I will share your note with our team to ensure we make the proper...More
We have stayed at MacArthur Place many times previously, This trip we had some issues that were either handled fairly or, in one case, weren't even reported in the interest of time. The water to the Hotel was shut off for about 4 hours, so...More
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Thank Joe M
Response from Ruben C, General Manager at MacArthur Place - Sonoma's Historic Inn & SpaResponded 3 weeks ago
Dear Joe M,
Thank you very much for taking the time to share your comments with us.
We are sorry for the inconvenience caused. Due to unexpected circumstances, we were forced to conduct some repairs in our Fire Suppression System that lead to the water...More