When I arrived Mr. Patel informed me there was a $20 pet fee that I was unaware of. I told him Hotels.com had not told me about that. He went on in a rude fashion that this was the policy. And I expressed that I was very unhappy because I have never paid a pet fee. Mr. Patel said “All the hotels charge a fee”. He was extremely argumentative and dismissive. Just made me feel worse. I had to go back to the front desk when our WiFi would not connect. Mrs. Patel asked me several times if I had entered the password correctly, which both my husband and I had. Mr. Patel came out and copped an attitude immediately. My phone connected while in the lobby and said it might need to connect in the office and he outwardly scoffed at me. I was so offended. My husbands still wouldn’t work, so he went to the office. Mr. Patel was equally rude to him and even said, “ She’s still angry about the dog”. Really? I never brought it up! My husband came back to the room furious. And hey if you charge a pet fee, don’t you think the least they could do is provide a water dish for the dog? Seriously! These people are clueless about customer service. The room was small, worn down, and the sheets were anything but soft. Do not stay here.…
Comfortable and management was pleasant and accommodating. It is an older, inexpensive motel with a certain amount of charm given its location. Not high end, but worked well for a place to stay for a family event weekend. A bit noisy and a few blocks from the beach. Needs some attention to simple details like paint and small repairs that could make a difference in perception( older and charming vs. funky and dirty).
No doubt coast lodging is expensive so we thot we got a decent value for this motel or better described in its day “motor court!” Probably 1940s vintage. Very modest but clean. When there’s no cancellation once booked that is usually a clue it may not meet expectations. It was ok but I could see others would not be happy. Bath had no place for clothes or toiletry bags to be placed let alone all the hair appliances. One tiny corner shelf that was in need of paint was it. Curtains didn’t close had to jury-rigg for privacy. Heater is the old wall type looked like it had seen better times. No A/C. There was a nice patio to sit in and coffee house next door. So if funky or bohemian is ok you won’t mind paying $119 for this room!
We stayed at the Palomar Inn Shell Beach on the 20th of Juli 2017 for one night. It is an older motel, but very nicely kept, clean with parking in front of your door. The host are very helpful and friendly. We can definitely recommend this place!
This is the worst motel our family has stayed in .you will definitely get what u pay for .the rooms have no air conditioner and are extremely hot even at night when it's nice and fresh outside. Management does not accommodate what so ever .nothing but excuses. Do your self a favor and pay a bit more and get better rooms down the street.