Best Western Garden Inn
1500 Santa Rosa Ave, Santa Rosa, CA 95404
Full view
View all photos(144)144
Room & Suite (73)
Dining (4)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
View prices for your travel dates
Contact accommodation for availability.
There are similar hotels available.
View allDid you already book this hotel?
Avg. $143 /night, 9/10 - 9/11
$240
per night
$181
per night
$121
per night
Sep
Oct
Sep 10
Today
Sep 12
Sep 14
Sep 16
Sep 18
Sep 20
Sep 22
Sep 24
Sep 26
Sep 28
Sep 30
Oct 2
Oct 4
Oct 6
Oct 8
Oct 10
Reflects recent average nightly prices reported by our partners, and may not include estimated taxes or fees. Price at checkout may differ.
Cheaper
Average
Higher
About
4.0
#5 of 28 hotels in Santa RosaLocation
4.1
Cleanliness
4.4
Service
4.1
Value
3.9
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Located in Santa Rosa,CA, the Best Western Garden Inn is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Restaurant
Kids stay free
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Shuttle bus service
Parking
Wifi
Hot tub
Outdoor pool
Heated pool
Vending machine
Baggage storage
Non-smoking hotel
Sun terrace
24-hour front desk
Self-serve laundry
Room features
Air conditioning
Housekeeping
Safe
Iron
Coffee / tea maker
Microwave
Flatscreen TV
Hair dryer
Wake-up service / alarm clock
Refrigerator
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Quiet
Centrally Located
Languages Spoken
English
Hotel links
Special Offer:Get Double Points on Every Qualified Stay! Book Now
Location
1500 Santa Rosa Ave, Santa Rosa, CA 95404
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Grade: 44 out of 100
44
Sonoma County Airport
8 mi•
See all flights
Metropolitan Oakland Intl Airport
55.4 mi•
See all flights
Rental Cars
32 Restaurants
within 0.75 miles
904Reviews6Q+A96Room tips
Reviews
Traveler rating
- 326
- 322
- 149
- 56
- 51
Time of year
Traveler type
Language
Selected filters
- Filter
- English
Popular mentions
Sort by:
Detailed Reviews
Hotel's Favorite
Easy check in and check out. Room was very nice and opened to the lovely courtyard. Enjoyed the warm air option in the bathroom. Breakfast was good but there was a charge. Will stay again when in this area.
Read more
Review collected in partnership with Best Western
Date of stay: June 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stayed at this hotel at the end of June 2021. It was not what we expected, but we did have a good time. One of the pools had been torn out and was being paved over, so we had a view of the construction from our room.
The actual pool area was pretty, surrounded by a rose garden. It was heated, so it was swimmable. The hot tub was closed, so the dash from the pool at the back of the property to our room at the front and upstairs, was windy and chilly even in the heat of summer. If you want a room close to the pool, ask for it when you book your room. That goes for if you want an upstairs or downstairs room, too.
There was very little information about the "grab and go" breakfast available (for a charge?) at the hotel. There was conflicting information about the "cafe", no menu, no prices, etc. We ended up going to Denny's down the street. Although this hotel is in an industrial area, it was walkable to a lot of chain restaurants. It was within a couple of highway exits from the Charles Schulz museum and about a mile to Luther Burbank's house and garden, both of which we visited and recommend.
Most of the staff were friendly and helpful. We knew up front that we would not have housekeeping while we were there, and that was fine. Every time I walked down our walkway to the housekeeping room on the second floor, the lady was very kind and got us everything we needed. The one time my daughter called the office to ask if there were towels by the pool , the one cranky person working at the hotel yelled, "What?"
The staff in the office were lovely, except, again, that one cranky person. One young man was obviously learning the ropes, and he was terrific, as was the young man who was training him. Thanks, guys, for making us feel welcome and appreciated. That goes for the housekeeping staff too.
I'm hoping that, as the construction is finished and the hotel returns to a routine as more things open up, this hotel will have even better service and more accurate information about facilities and services. It has potential to be pretty nice.
The actual pool area was pretty, surrounded by a rose garden. It was heated, so it was swimmable. The hot tub was closed, so the dash from the pool at the back of the property to our room at the front and upstairs, was windy and chilly even in the heat of summer. If you want a room close to the pool, ask for it when you book your room. That goes for if you want an upstairs or downstairs room, too.
There was very little information about the "grab and go" breakfast available (for a charge?) at the hotel. There was conflicting information about the "cafe", no menu, no prices, etc. We ended up going to Denny's down the street. Although this hotel is in an industrial area, it was walkable to a lot of chain restaurants. It was within a couple of highway exits from the Charles Schulz museum and about a mile to Luther Burbank's house and garden, both of which we visited and recommend.
Most of the staff were friendly and helpful. We knew up front that we would not have housekeeping while we were there, and that was fine. Every time I walked down our walkway to the housekeeping room on the second floor, the lady was very kind and got us everything we needed. The one time my daughter called the office to ask if there were towels by the pool , the one cranky person working at the hotel yelled, "What?"
The staff in the office were lovely, except, again, that one cranky person. One young man was obviously learning the ropes, and he was terrific, as was the young man who was training him. Thanks, guys, for making us feel welcome and appreciated. That goes for the housekeeping staff too.
I'm hoping that, as the construction is finished and the hotel returns to a routine as more things open up, this hotel will have even better service and more accurate information about facilities and services. It has potential to be pretty nice.
Read more
Date of stay: June 2021
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
My brother and I were in Santa Rosa for a family function and chose this property based on its location and price. We received much more! The property is older, with much larger rooms than you find today, but everything has been renovated and updated . The beds and pillows are comfortable, the bathroom spacious, and everywhere is well-lit with LED bulbs. We stayed in room 118 which offers a patio and view of one of the pools. That room is also in the back away from street noise. Finally, everything was scrupulously clean. I definitely recommend this property!
Read more
Date of stay: January 2020
Rooms
Location
Service
Room Tip: Try for a room in the back around the second pool. We had #118
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from donadidit44, General Manager at Best Western Garden Inn
Responded Jan 15, 2020
Thank you so much for posting online your response about your stay at our property. Pleased to hear you would definitely recommend our property, we look forward to having you and your friends stay with us.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Bungalow style which is great for unloading and dog walking. The room was very nice and the bed was double sheeted sheets differently a positive. I don't know what they used on the sheet but they smelled like sunshine.
The reason I gave this Best Western 3 stars is we had ants. Had to remove everything for the counter in the bathroom(tip hair spray kills ants). The next morning I mentioned it to the front desk and he response was "oh well... it is that time of year". Our other issue was when we checked in we were told the times for breakfast so in the morning I went over to fine they charged for it. We have stayed at 15 Best Western on this trip the only one that charges for breakfast. If you stay here there's a Denny's across the street.
The reason I gave this Best Western 3 stars is we had ants. Had to remove everything for the counter in the bathroom(tip hair spray kills ants). The next morning I mentioned it to the front desk and he response was "oh well... it is that time of year". Our other issue was when we checked in we were told the times for breakfast so in the morning I went over to fine they charged for it. We have stayed at 15 Best Western on this trip the only one that charges for breakfast. If you stay here there's a Denny's across the street.
Read more
Date of stay: January 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from donadidit44, General Manager at Best Western Garden Inn
Responded Jan 31, 2020
I am pleased that you liked the room, However I am sorry for the response from the desk clerk about the ants. Its not like him to respond like that. We do charge for breakfast, and it does state that on our website. We keep the prices very reasonable. Not all BW have a free breakfast, some offer meals on site. The ones that do offer a free breakfast. they actually raise the rate of the room to cover the cost. But please accept my apology, and we do hope you come back.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I was so pleasantly surprised at the bungalow scale of this Best Western. We stayed here for a small conference nearby. This garden inn is tidy and clean and well taken care of. The front desk was very helpful and sincere and fast. We checked in, at the entry of the compound, then drove and parked right outside our garden level room, great for efficient entry and exit. We walked a few steps to the restaurant for breakfast each morning, which was quite good, friendly, affordable, and efficient. They also have 2 EV chargers and 1 Tesla charger, so you do not have to go far to charge & it is included with the room! The check out was fast, too!
Read more
Review collected in partnership with Best Western
Date of stay: March 2020Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This motel is located in one of the worst areas of Santa Rosa, on a busy street, among homeless, drug addicts, and steps away from car repair shops, vacant lots, and boarded up motels. The manager seemed knowledgeable and helpful, but all the other front desk employees were poorly trained and borderline unprofessional. About half the people we saw in the parking lot were poorly dressed, driving rusty cars, and one person told me that she was robbed in her room a few days before. The rooms around the garden seemed nice, but the other two buildings were just about average. If you are paying half the standard rate it would be OK for a night, but otherwise I believe the regular room rates are greatly inflated. Not recommended.
Read more
Date of stay: July 2020Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We were traveling from Washington for a funeral service for my father and had booked a family suite plenty of time ahead. A day before the event we receive a call from them saying they had made a mistake and the room wasn’t available for those dates and told us they would fix the problem. The next day we arrived at our hotel and were told we would be given 3 rooms to make up for the family suite but only one was clean and ready. We got the keys for the fist room and were told to come back later for the other keys to the other two rooms. Later in the day we went to pick up the keys and only one more room was given to us. We let them know we had confirmation for 3 rooms and they told us that was not true and that there was no proof of that in their system. We showed the person at the desk the paper we were given marking the three rooms we were supposed to be given and he told us that paper meant nothing because we could easily have written ourselves an extra room on the paper. He then told us if we wanted another room we would have to pay for it. Our third room was given to another couple and we were left with only two rooms instead of the three we were supposed to be given. They later realized they had once again made a mistake in booking three rooms but nothing was done to fix the problem. By this time it was late at night and we were all tired from the funeral service we had attended so decided to just keep the two rooms we were given and some of us had to sleep on the floor in order to fit in the two rooms. Worst experience of my life here and the man at the front desk was extremely rude and accused us of trying to get a third room free when that’s what they had given us. Never staying here again and definitely don’t recommend to anyone else.
Read more
Review collected in partnership with Best Western
Date of stay: May 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This was the last stop of our trip and I chose it because it was easily accessible from the freeway. I had some issues making the reservation because their computer was down and I never got a confirmation. However, I called a few times and they always had my reservation showing.
It was more of an industrial area than I expected. We were meeting friends for dinner within 5 minutes, and it was in an area that would probably be better to stay, although I never felt unsafe. We had our dog and it was a fine place for him. My husband was able to find some places to walk him at the far end of the parking lot, but he did not recommend that I walk him by myself. We did not use any amenities, but there was plenty of parking and room was spacious and clean. Looks like there is some construction going on, but there was no noise.
It was more of an industrial area than I expected. We were meeting friends for dinner within 5 minutes, and it was in an area that would probably be better to stay, although I never felt unsafe. We had our dog and it was a fine place for him. My husband was able to find some places to walk him at the far end of the parking lot, but he did not recommend that I walk him by myself. We did not use any amenities, but there was plenty of parking and room was spacious and clean. Looks like there is some construction going on, but there was no noise.
Read more
Date of stay: June 2021
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This is a lovely place to stay, especially if you get a room facing the garden. The plants are well kept up and a bird bath offers a chance to see birds bathing. The rooms are well appointed and roomy. The motel is close to shopping yet it's quiet.
Read more
Review collected in partnership with Best Western
Date of stay: May 2022Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We have stayed here a number of times. We are rewards members and because we live about two hours from Santa Rosa we often have stayed over night . We try to use the BW motels to get points. This motel is older, more like the old one and two story motels. Some of the buildings look quite dated on the outside. Don't be fooled . They have been tastefully remodeled on the inside. This unit was one story on the Garden. The interior had new floors and carpet, remodeled bathroom etc. and was immaculate. The bed and pillows were extremely comfortable. It was a cold rainy night and I was concerned the one thin blanket on the bed wouldn' be enough and there were not any others in the closeet. Surprisingly we were toasty warm all night and I slept better than I usually do at any motel. Wonderful bed. The heating unit was quiet so we just turned it up a little and we were perfectly warm. You park your car right at your door which is nice. They don't include breakfast but there is a little cafe on the property that serves the bvest breakfast ever. It was half the price of most restaurants . The motel is quite reasonable so we don't mind paying for such a wonderful breakfast. This motel is in a great location, just a block from Costco, close to the freeway and it is a large property with pool and spa and beautiful gardens. Does not feel like an impersonal hotel at all.
Read more
Review collected in partnership with Best Western
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
It’s about a 20 minute drive to the casino, depending on traffic.
They are very nice at this motel. Give them a call. They will let you know the distance and may even have a map for you. 707-546-4031
Yes there is a coin operated laundry
The motel is in a lackluster area of Santa Rosa but I certainly felt safe here. There is a lot of shopping quite close by (but not in walking distance). You are right smack off highway 101, but the motel grounds are set back and well lit.
There's a YMCA in Santa Rosa.
Won't allow me to post website on here, but you can google it.
…
PRICE RANGE
$121 - $179 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western garden hotel santa rosa, best western santa rosa, santa rosa best western
LOCATION
United StatesCaliforniaSonoma CountySanta Rosa
NUMBER OF ROOMS
78
Prices are provided by our partners, and reflect nightly room rates, including any mandatory fees. Taxes not included. Please see our partners for more details.
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your ListingBEST WESTERN GARDEN INN - Updated 2024
Frequently Asked Questions about Best Western Garden Inn
Which popular attractions are close to Best Western Garden Inn?
Nearby attractions include The Hattery of Sonoma County (0.2 miles), Marshalls (0.4 miles), and Target Store Santa-Rosa-South (0.4 miles).
What are some of the property amenities at Best Western Garden Inn?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Best Western Garden Inn?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Best Western Garden Inn?
Guests can enjoy an on-site restaurant during their stay.
Is parking available at Best Western Garden Inn?
Yes, free parking is available to guests.
What are some restaurants close to Best Western Garden Inn?
Conveniently located restaurants include The Spinster Sisters, Denny's, and Panda Express.
Are there opportunities to exercise at Best Western Garden Inn?
Yes, guests have access to a pool during their stay.
Are pets allowed at Best Western Garden Inn?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Are there any historical sites close to Best Western Garden Inn?
Many travelers enjoy visiting Luther Burbank Home and Gardens (0.9 miles) and Church of One Tree (0.9 miles).
Is Best Western Garden Inn accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.