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Courtyard Santa Rosa

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Traveler (32)
Room & Suite (31)
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Overview
  • Excellent31%
  • Very good47%
  • Average15%
  • Poor4%
  • Terrible3%
Travelers talk about
“bowl sink”(2 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
Offers from Courtyard Santa Rosa
Special Offer: Member Rates
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Reviews (146)
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144 results
Traveler rating
46
64
22
7
5
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Time of year
LanguageEnglish
46
64
22
7
5
Show reviews that mention
All reviewssuperior king bedeggs over mediumbowl sinklove marriott hotelsrailroad streettoast and home friesrestful sleepsthey serve starbucks coffeewithin walking distanceaccommodated my requestample closet spacenice outdoor pooleasy access to downtownthe ice makergladly stay here againtrain noisehotel is located
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1 - 5 of 144 reviews
Reviewed 2 weeks ago

Felicia at the front desk was welcoming, friendly, and efficient. The room was clean, and comfortable. Paul Mitchell toiletries and clean linens and towels were plentiful. Great location to walk into town for a bite to eat....we were traveling through and didn’t spend much time...More

Thank Kathy K
Response from Itzel B, Front Office Manager at Courtyard Santa RosaResponded 2 weeks ago

Hello Kathy, Thank you so much for the great review! We are so happy to hear that you enjoyed your stay with us and we can't wait to welcome you back on your next visit to the area.

Reviewed April 23, 2018

Stayed here 2 nights, Reception was friendly. Hotel has free parking. Rooms are a bit old but well kept. Bed was comfortable and bathroom was alright. Nothing really to remember about the hotel except for the location. Laundry machine was always out of service,More

Thank Mikseth
Response from Michael M, General Manager at Courtyard Santa RosaResponded April 24, 2018

Thank you for taking the time to share your feedback as it relates to your recent stay here at the Courtyard Santa Rosa. I am very sorry to hear of the disappointing condition of the guest rooms during your stay and the laundry service not...More

Reviewed April 19, 2018

The service was fantastic. The front desk was beyond friendly, more than could be asked! Also, this is the perfect location for visiting Sonoma Valley Wineries. This is a very clean and conveniently located hotel. Within walking distance to great eating as well.More

Thank angcbonds
Response from Itzel B, Front Office Manager at Courtyard Santa RosaResponded April 23, 2018

Dear Guest, Thank you for you great review! We are so happy to hear that you enjoyed your stay with us. Thank you for your kind comments about our front desk. I will certainly relay your kind words to our hotel team members so that...More

Reviewed April 10, 2018 via mobile

This place has a great location for all of the wineries and access to the highway. The rooms are as expected and you can tell the hotel is older but has been updated here and there. It is a great place for a pit stop...More

Thank Grant C
Response from Itzel B, Front Office Manager at Courtyard Santa RosaResponded April 14, 2018

Hello Grant, I wanted to take the opportunity to thank you for your recent stay with us as well as thank you for taking personal time out of your day to give us feedback on the services and quality of our hotel. Thank you for...More

Reviewed March 21, 2018 via mobile

I have stayed at this hotel for two weeks. The 4 star rating of this hotel is coming from its location and brand name apparently; the actual rating for its room services is more like 2.9 which I feel they don't even deserve that. After...More

Thank Cyrus Y
Response from Michael M, General Manager at Courtyard Santa RosaResponded March 23, 2018

Good day, I am very sorry to hear of your disappointing experience. While all our staff consistently exceeds our guests' expectations - I will be sure to research the cause of the phone malfunction and carpet wetness in your room. I can understand how this...More

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About
Amenities
Top amenities
Free Parking
Pool
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Restaurant
Bar/Lounge
Hotel Amenities
Free Parking
Meeting Rooms
Business Center with Internet Access
Multilingual Staff
Conference Facilities
Dry Cleaning
Laundry Service
Banquet Room
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Center with Gym / Workout Room
Restaurant
Bar/Lounge
Hot Tub
Heated pool
Outdoor pool
Details
Price range
$223 - $447 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Business Hotel in Santa Rosa
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$223 - $447 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Business Hotel in Santa Rosa
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveler (32)
Room & Suite (31)
Pool & Beach (13)
Dining (12)
Amenities (24)
Business Center & Event Rooms (2)
Questions & Answers
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Kevin G
May 6, 2015|
AnswerShow all 3 answers
Response from ManagerMax | Property representative |
Hello~ Thank you for inquiring. Yes - we have been making many improvements to an already nice hotel. We completed all of our guest rooms in June last year and we will have completed all of the exterior work and expanded... More
0
Votes
Sunnystone1
December 29, 2014|
AnswerShow all 5 answers
Response from ManagerMax | Property representative |
Pardon my delay and thank you for your interest in the Courtyard Santa Rosa. While many of us own dogs ourselves, the hotel maintains a pet free environment for other guests that may have sensitivities. We wish you success... More
0
Votes
sa f
July 17, 2014|
AnswerShow all 2 answers
Response from ManagerMax | Property representative |
Thank you for your inquiry. Yes - we have recently added refrigerators to all of our newly renovated rooms.
0
Votes
Room Tips
"Choose another hotel"
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"Third floor, less noice"
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"Avoid northwest corner at all costs"
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"Call in and talk to Joel. He has been there a while. He will go out of his way to help you out."
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