The beds in the hotel were a real let down. Can you say "POLYESTER" ? The pillows were so uncomfortable and the comforter, the same. Ruined the possibility for a good nights sleep. Considering the high price, the pillows should be sleep-able and more organic. The hotel had nothing to offer, just a bed with polyester written all over it. The toilet seat was broken. The rooms with balconies were under construction, so no views. Staff was not friendly, all business. Overrated.
Average motel, don't get fooled by their advertising as a 'boutique' hotel. Its a motor lodge/motel. But room was just fine, large, clean and AC worked well on a very hot night. You can walk to some places nearby.
The king bed room was clean, roomy, and bright. In room amenities were adequate. The rain shower was my only complain. A handheld one would have been more practical. There is no exercise facilities. The surrounding is not very exercise friendly.
So we stayed here for two nights in September, upon driving into there parking lot I must say I didn’t think much, BUT I was pleasantly surprised it was great, the only reason I’m not giving it 5 out of 5 is 1 they have no pool and the main reason is it’s a good 10 minutes walk into the main part of town, but the staff were lovely and very helpful checking in. We spent 2 weeks traveling route 1 and I must say Santa Rosa was 1 of the highlights of our trip, the town is beautiful and everyone was so friendly and there are great vineyards in the area. And yes I would say here again.
So, the wife and I arrived at Hotel Azura at around 6:30pm after a long day of travel from LA. It is an older motel/motor lodge that has been remodeled/modernized into a hotel. It's sort of a boutique hotel, but not really and it's definitely not a B&B/Inn, which is it's strange designation on the TripAdvisor site. The young lady who checked us in was friendly enough, though there was confusion about the payment, (The room was prepaid by the company I was in town to meet with), which took a couple of return trips to the office to square away, but not a big deal. We were given room 206. Upon getting in the nicely appointed room, we discovered that the modern, glass-enclosed bathroom door would not close. Upon closer inspection, I discovered that the hinges were loose and coming out of the door jamb. I went back to the office and asked the young lady to send maintenance to our room, to which she replied, "He's gone for the day." So I explained the door situation and asked her if they had any tools (specifically a screwdriver) on the premises and I would be happy to fix it myself. She wasn't keen on that idea and gave me the key to another room (312). Upon opening the door to 312, I was met with the stench of smoke, which surprised me as this is a nonsmoking hotel. I went back and gave her the key and said we would rather just stay where we were. About 5 minutes laster, she showed up at the door with a screwdriver and I proceeded to fix the hinge issue, while she watched me. Unbelievably, everyone of the hinges were extremely loose, to the point of the heavy door not being able to close -- I cannot believe that no one had previously complained about the issue. Anyway, I was happy to fix it for them (and us), as it gave me something physical to do after a long time on the road. Lol, there's a first time for everything. The room itself was nice and clean. The king bed was comfortable. The bathroom was decent sized. Another minor bathroom issue was that the sink stopper wouldn't close because they had installed the modern faucet too close to the wall.…