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Hotel has the making of a great property, but problems outweighed the good. Room was large and bright and a good value (two nights on points) with very comfortable bed. Bathroom was large and clean. Location was excellent- walking distance to restaurants and easy drive...More
Thank Randy W
Response from Jennifer R, General Manager at Hyatt Regency Sonoma Wine CountryResponded 3 days ago
We appreciate the feedback, Randy.
It's unfortunate your time with us was anything less than ideal. We strive to offer quality service and convenience for all of our guests. We're happy you enjoyed our spacious rooms and comfortable beds despite the problems you had with...More
Great Hotel near the centre of Santa Rosa.
Comfortable rooms,good Wifi, staff are particularly friendly and helpful.
Would have no hesitation in recommending as a place to stay if you are in this area.More
Response from Jennifer R, General Manager at Hyatt Regency Sonoma Wine CountryResponded June 1, 2018
Thanks for the amazing review, Zooprune!
It's excellent your time with us at our central location was so fantastic! We take great care in providing top-notch service for all of our guests. Your praise for our team lets us know we're doing our job! We...More
I really can’t come up with 200 characters to describe my visit.Maybe you should cut it down to less and people would give you a good review.I thought it was a very nice experience.Very friendly and helpful.
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This hotel is undergoing major renovation and expansion, which disrupts the ambiance and functionality of the hotel. The hotel restaurant is closed, but for breakfast they serve in a small conference room, and at dinner the serve some bites and drinks at lobby bar area....More
Thank Edward M
Response from Jennifer R, General Manager at Hyatt Regency Sonoma Wine CountryResponded 4 days ago
We appreciate the feedback, Edward.
It's unfortunate that you had such challenges during your time with us. We regret your inconvenience as we are making some renovations to further improve on our hotel. We do hope you come back to stay with us again to...More
Gorgeous modern lobby and friendly front desk staff! Check in and check out were smooth and quick.
There were doing renovations on their restaurant, so breakfast was setup in one of their event conference rooms. Breakfast was decent; orange juice was from concentrate so it’s...More
Thank Chelsea L
Response from Jennifer R, General Manager at Hyatt Regency Sonoma Wine CountryResponded 6 days ago
Thank you for the excellent review, Chelsea!
It's lovely you had such a pleasant experience with us at our prime location! We strive to offer top-notch service and comfort for all of our guests. We're happy you appreciated our cozy accommodations so much. Our team...More
Response from eyeforservice | Reviewed this property |
The new building/wing should be done later this year. But the building that is operational is nice and we wouldn’t otherwise have never noticed the construction except for seeing it when heading to/from our car and because... More
The new building/wing should be done later this year. But the building that is operational is nice and we wouldn’t otherwise have never noticed the construction except for seeing it when heading to/from our car and because the restaurant is in that wing. I’ve been through hotel renovations and the impact of this one to the guest experience is minimal.