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JW Marriott Santa Monica Le Merigot

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JW Marriott Santa Monica Le Merigot
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916 Reviews from our TripAdvisor Community

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Showing 864: English reviews
1 review
4 of 5 stars Reviewed yesterday NEW

Hotel is located very close to Civic Center, steps from beach and all Santa Monica tourist activities including Third Street Promenade. Staff is excellent. Friendly. $44 valet parking was a bit much. Food was good. Nice patios at night. Rooms were clean, what you expect from a Marriott. Coffee, robes, slippers. Showers were vigorous and instant hot. Could use more... More 

Helpful?
Thank Mitchell L
Windermere, Florida
Level Contributor
143 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
3 of 5 stars Reviewed yesterday NEW

While the location is great for Le Merigot, we were underwhelmed by the facilities, room, restaurant and staff. The JW Marriott name is synonymous with luxury and high end, however we found this property to be very basic in every way. Not bad, not good - just average. I am surprised that they are able to fly the JW flag.... More 

Helpful?
Thank Lorraine B
Miami, Florida
Level Contributor
45 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed here for one night and loved the location right near the Santa Monica pier. Great property and very nice room. The property has a nice pool (little small) and nice gym and spa. Breakfast at the restaurant was great.

Helpful?
Thank jorgef98
Caroline A, Director of Sales at JW Marriott Santa Monica Le Merigot, responded to this review

Greetings jorgef98! Thank you for your great review! We are so happy to hear that you enjoyed your stay and our prime location! We have to agree we have great views from Santa Monica and our location makes it attainable to access all the wonderful places Santa Monica has to offer. We appreciate all your kind comments and hope to... More 

Missouri
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Friendly staff, perfect location for walking to everything! Shopping, delicious restaurants, and the beach are all nearby! The room & bathroom were both large & clean, the bed was comfy, & the view was to die for!

Helpful?
Thank MIssouriRDH
Caroline A, Director of Sales at JW Marriott Santa Monica Le Merigot, responded to this review

Thank you so much for your lovely review! We appreciate your comments regarding our staff and are delighted to know that you enjoyed our amenities and prime location. We look forward to welcoming you back soon! Sincerely, Caroline More 

Warrensburg, Missouri
1 review
2 of 5 stars Reviewed 1 week ago

The staff at the front desk are very young and unqualified for dealing with travelers. "It's after 3, your room is not ready. No, there are no ocean views available. We will let you know when your room is ready in the next couple of HOURS." Wear what you have on to dinner, you will not be changing for awhile... More 

Helpful?
Thank proudvetmo
Caroline A, Director of Sales at JW Marriott Santa Monica Le Merigot, responded to this review

We would like to sincerely thank you for providing us feedback about your experience at our hotel. Please accept my sincerest apologies for the series of unfortunate events faced during your stay. In addition, know that we have taken your feedback very seriously and have immediately begun implementing further training and coaching practices with all departments involved to ensure we... More 

Cham, Switzerland
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

The location of the hotel was perfect! The reception staff were friendly and helpful when we checked in. The hotel is close to lots of activities. It was however very disappointing that the electric toothbrush that my daughter left was never returned to her. That was after calling several times the following day Housekeeping obviously likes to keep their clients... More 

Helpful?
Thank JOH1912
Caroline A, Director of Sales at JW Marriott Santa Monica Le Merigot, responded to this review

We’d like to thank you for your review. We are happy to hear that you enjoyed the location of the hotel and that you had the chance to experience all the fun things to do while in Santa Monica. Thank you too for your great comments regarding the front office staff. However, we are truly sorry to hear that your... More 

2 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

I stay at this hotel quarterly for a business class I attend. The hotel has never let me down. Rooms are clean, staff is friendly and the food is great. It's a 1 minute walk to the beach. Some rooms have beach views too. They have complimentary coffee, water and juice in the lobby. It is a great place to... More 

Helpful?
Thank Anthony S
Auckland, Auckland, New Zealand
Level Contributor
63 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

First trip to USA and part of the journey was spent here for two nights. Had no problem with any of the staff how ever for $1600 nzd we felt robbed. A room for two with "city view" was in fact a window in the room looking out to the street and then high rise accomodation! First night we had... More 

Helpful?
Thank Aucks67
Caroline A, Director of Sales at JW Marriott Santa Monica Le Merigot, responded to this review

reetings, Aucks67! Thank you for your review and we are truly sorry that your stay with us was not up to standards. As your first trip to the USA, we hope that during your stay, you were able to enjoy our prime location and see everything that the area has to offer. We will definitely take your comments in consideration... More 

Level Contributor
3 reviews
3 hotel reviews
1 of 5 stars Reviewed 3 weeks ago via mobile

Awful experience. This is apparently a franchisee run location and is nowhere near JW or even Marriott Fairfield Inn standards. Problems included: unusable wifi, broken elevator, poor fitness center equipment (3 treadmills broken), and no Club level. Marriott should yank the franchise as the franchisee is not running it well.

Helpful?
Thank John E
Caroline A, Director of Sales at JW Marriott Santa Monica Le Merigot, responded to this review

I would like to thank you for sharing your experience with us. My deepest apologies for the difficulties you experienced during your recent stay. Please know that we continually try to do our very best in satisfying all of our guests. We appreciate you bringing these concerns to our attention and will be addressing it with management promptly to ensure... More 

Sterling, Virginia
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 3 weeks ago

When we first arrived we were greeted by an excellent valet service. These guys were fantastic. But then the service declined from there. Check-in was unusually slow. The room was nothing special. When you are paying $500 a night for a room, I expect a door on my shower, not a shower curtain. There was not a concierge room for... More 

Helpful?
Thank SterlingDave
Caroline A, Director of Sales at JW Marriott Santa Monica Le Merigot, responded to this review

I would like to thank you for sharing your experience with us. My deepest apologies for the difficulties you experienced during your recent stay. We’re glad you enjoyed the location of the hotel, but truly sorry for the time lapse in service experienced in the outlets. Please know that we will address this and ensure it is corrected moving forward.... More 

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Staying in Santa Monica

Neighborhood Profile
Santa Monica
Santa Monica is a coastal town that maintains a balance as a tourist destination and as an area with a thriving local culture. On the beach, bikers, roller-bladers, runners and walkers move along the famed bike path enjoying the beautiful Los Angeles weather. The solar-powered Ferris wheel at the Santa Monica pier spins high above the water, while park revelers scream with delight riding the roller coaster. Inland from the beach, Third Street Promenade bustles with shoppers and street performers, where every block seems to have a musical or acrobatic act drawing crowds giving Santa Monica both the feeling of a laid-back beach town and a major commercial hub.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Beachfront
  • Spa
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair access
  • Beachfront
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Concierge
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Contemporary European-style Hotel situated overlooking the Pacific Ocean, 5 miles from J. Paul Getty Museum. ... more   less 

Additional Information about JW Marriott Santa Monica Le Merigot

Address: 1740 Ocean Ave, Santa Monica, CA 90401-3214
Location: United States > California > Santa Monica > Santa Monica
Price Range: $460 - $711 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — JW Marriott Santa Monica Le Merigot 4*
Number of rooms: 175
Reservation Options:
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Also Known As:
Jw Marriott Santa Monica Le Merigot Hotel Santa Monica
Marriott Santa Monica
Santa Monica Marriott
Hotel Style:
#5 Spa Hotel in Santa Monica
#12 Luxury Hotel in Santa Monica
#14 Business Hotel in Santa Monica
#19 Family Hotel in Santa Monica
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