My wife and I casually walked in to FIG for a happy hour and we were blown away by the food and service. Jordan was really knowledgeable with both food and drinks and his recommendations have been on point with the overall dinner experience. Really enjoyed my time and will look to have Jordan as our server again!
We had a luxurious final summer splurge at the Fairmont. The staff, particularly the valet, made our vacation. This amazing service continued after we left when we left behind the adapter to charge our rented electric car. Brett Hemingway found it, contacted me when he was away from work, and got it back to me in time to return the rental. We felt so well taken care of!
Jordan at the restaurant Fig was amazing. He was very kind and knowledgeable with the menu that I felt really comfortable ordering what he has suggested. I was hesitating between two wine and he brought both out for me to test it out to choose what I would like! And of course he was right and I went with what he recommended. His service was exceptional. On the food wise, we really liked the branzino, and Cacio e pepe.
I took my boyfriend to Fig for his birthday and we had an amazing time. Kitty, our waitress, was quick to come and introduce herself and check in to make sure any of our questions were answered. My boyfriend tends to be a little indecisive when we go out to eat and she was so knowledgeable of the menu and helpful in explaining the menu options and wine selection. He took her advice and went with the Alexander blend and he loved it so much that we stopped on the way home to get a bottle for house. This was, easily, one of the best birthday dinners I’ve ever done with him in the last 6 years. Without a doubt we will be going back!
Delicious sushi and our hostess and server, Donna, was amazing. She made us feel welcome and special from the moment we peeked our heads in. Service was extremely fast and we also were free to take our time and thoroughly enjoy every course.
Donna was amazing, sushi was excellent. The chefs choice is no 1. I lived the don. Great atmosphere. Right inside the Fairmont. Great bungalows. Donna rules! Had a great time with work colleagues . Highly recommend
I always try to stay at Fairmont Miramar whenever I’m in Santa Monica. But my last visit was a lot more enjoyable and pleasant, thanks to the Hotel Staff. The Front Desk Manager, Arianna, was extremely helpful, accommodating and knowledgeable while my stay this past winter. She was amazing when it comes to providing the personal touch to your stay. She truly cares about the guests of the Hotel and it does make difference. Thank you, Arianna.
I visited Dog Town Coffee this am, both Neil & Don we very welcoming and easy going. Neil was super cool and very personable. These guys made the over all experience great and made sure my order was exactly what I wanted! These guys were legit and presented me with some of the very best service I’ve had in a long time visiting a coffee shop (or any store for that matter). Thank you Neil & Don!
Room was good. The service was nothing less than outstanding. Rate 11 on a 10 scale. The employees here were gracious, helpful, friendly and made my life much easier during a difficult time for my wife. DogTown coffee (Neil and Don) we’re excellent. Friendly and made mornings easier to begin a difficult day for me. I appreciate everything they said and again the service was excellent.
I was disappointed with this hotel for 3 reasons. First, all of the client elevators were blocked from the moment we checked in (9PM) to the moment we checked out (1AM). We had to use the service elevators. Not only were they hard to find (no sign whatsoever) but on top of it they were dirty and old. We paid $500 for the night so I was expecting a much better setting. Secondly, the bathroom was small (reminds me of Europe where space is missing). Finally, the wait time at the reception was just too long - we tried calling them next, and no one picked up the phone. This was so frustrating. In conclusion, I don’t recommend this place.
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