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Viceroy Santa Monica

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Viceroy Santa Monica
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1,514 Reviews from our TripAdvisor Community

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Showing 1,376: English reviews
New York City, New York
Reviewed October 5, 2012

First of all I want to say this place is a nice looking hotel, staff ok , but I wanted a balcony and the rooms they adv. to have balconies are not really balconies. There's about 6" of space for you to enjoy and for that reason alone , I wouldn't stay here again! They were very nice in changing...

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Helpful?
2Thank Knicpo
laboy70, General Manager at Viceroy Santa Monica, responded to this review

Thank you for your review. We are trying to sort out where the balconies are described as walk out. We have Juliet Balconies which is a large sliding glass patio door that simply opens up allowing the ocean breezes to flow in. There is no "balcony" per se. The term is Juliet Balcony. Sorry that this was mis leading. Thank...

Wokingham, United Kingdom
Reviewed October 4, 2012

We stayed here after a South Pacific cruise that was very hectic. From arrival we were made to feel special by all members of staff who always went out their way to help, give advice and always with a smile on their face. Our room with an ocean view was lovely and very comfortable. We enjoyed relaxing by the swimming...

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Helpful?
Thank Jim P
laboy70, General Manager at Viceroy Santa Monica, responded to this review

Thank you for the review. We very much appreciate the kind words. We hope that should you worldy travel bring you our way again that you choose to stay with us. Warm Regards, Troy Pade

Melbourne, Australia
Reviewed October 2, 2012

Coming from Australia to shoot a documentary, my crew and I were looking for a charismatic yet comfortable hotel. We were not disappointed. Months later we still think fondly of our stay at the Viceroy. The location was perfect, close walk to the beach and short walk to the Santa Monica pier. The rooms were beautifully decorated and included deluxe...

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Helpful?
Thank Schyblue
laboy70, General Manager at Viceroy Santa Monica, responded to this review

Thank you very much for the nice review. Please tell all of your mates in OZ that we are the place to stay when in LA! We hope to welcome you back again soon! Regards, Troy Pade

Province of Malaga, Spain
Reviewed October 1, 2012

Stayed here for a week in September for business and I must say I was disapointed with the level of service. All staff seemed so mechanical, did what they had to do and nothing more, in general for what I paid for the hotel I expected much more. They have DJ playing every weekend so good luck sleeping, (and also...

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1Thank WendyDub
laboy70, General Manager at Viceroy Santa Monica, responded to this review

So very sorry that we did not meet your expectations. The Yas Abu Dhabi hotel is a $200Million and 2 years old so you have some very high expectations indeed. We are 10 years old this year and the building is 42 years old, and we were the first of the Viceroy collection and will be going through a soft...

Melbourne, Australia
Reviewed September 30, 2012

The Viceroy is a very nice hotel in Santa Monica. The bar downstairs is great (especially if you are into pretentious people) and the rooms are very well equipped. The bathroom and shower in particular was amazing. However what they failed to let me know on check in is that they would sting me $11 per day per device connected...

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Helpful?
Thank Solodepaso
laboy70, General Manager at Viceroy Santa Monica, responded to this review

Thank you for the review. We are sorry to hear about your frustration with the wi-fi cahrge per device. We are working out the technology on our end. As it detects the device's IP adress our server cannot determine if you own one, two or three devices so there technically isnt a way to grant access on all three. We...

Irvine, California
Reviewed September 26, 2012

I decided on a whim to book a getaway up to Santa Monica and wanted it to feel like a mini-vacation getting away from work and the Viceroy delivered! Room was great, service was top-notch and we enjoyed a "vacation" feel just 50 minutes north of Orange County. The DJ was fun add-on at night that added to the scene,...

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Helpful?
Thank vitoglafata
laboy70, General Manager at Viceroy Santa Monica, responded to this review

Thank you for the great review. I think you summed up what we do on the weekends very well. Great chill place during the day and a fun night spot at night. Please tell your friends in the OC and come see us again! Cheers! Troy Pade

New York, New York, United States
Reviewed September 24, 2012

I frequently travel to LA for work and whenever I get to stay at the Viceroy, my trip is guarenteed to be a great one. This hotel is beyond amazing - beautifually designed, spectacular service, lively bar, delicious resturant, lux pool. I can't wait to go back!

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Helpful?
Thank designgirl0909
laboy70, General Manager at Viceroy Santa Monica, responded to this review

Thank you for the kind words. We appreciate your continued support of our hotel. Please make sure to ask for me next time you are here so I can thank you in person! Cheers! Troy Pade

Gold Coast Australia
Reviewed September 19, 2012

I wasn't sure what to really expect being LA and quite hip but the staff make this hotel extra special, and the fit out is beautiful. Its unusual, it works and the location is great for taking a beach walk after a day of meetings or heading to the fantastic mall for shopping. The bar staff were great and more...

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Helpful?
Thank TCK33
laboy70, General Manager at Viceroy Santa Monica, responded to this review

Thank you for the great review! We aim to please. I am sorry about the safe. We have 3 rooms that are missing safes, they are on back order and should be here in a week or two. SO sorry you got one of the 3. We do have safety deposit boxes as well if you ever found yourself in...

Reviewed September 19, 2012

Landed here by coincidence but will surely go back. Excellent and warm reception, great rooms, stylish interiors and cosy poolside. In one word a hotel that sets an example! Have been in many places in the world and this hotel ranks 1st.

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Helpful?
Thank erikvanderhaegen
laboy70, General Manager at Viceroy Santa Monica, responded to this review

I am so very sorry to hear about your stay. Please fee free to reach out to me directly to discuss. The number of the hotel is 310-260-2700. Ask for me. Warm Regards, Troy Pade

Lake Lotawana
Reviewed September 18, 2012

Great location and upscale decor. Excellent service. Friday and Saturday nights have a hosted DJ by the pool which attract 30 somethings. Rooms very comfortable. Recommend the splurge for the Beach/Ocean view which has a great view and looks over Shutters on the Beach. Restaurant has a great menu and breakfast on the patio is great!

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Helpful?
1Thank TravelQueen56_10
laboy70, General Manager at Viceroy Santa Monica, responded to this review

Thank you for staying with us and so happy you had a fun time. We do try to fulfill the fun factor on the weekend. Thank you again and see you back soon! Troy Pade

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Staying in Santa Monica

Neighborhood Profile
Santa Monica
Santa Monica is a coastal town that maintains a balance as a tourist destination and as an area with a thriving local culture. On the beach, bikers, roller-bladers, runners and walkers move along the famed bike path enjoying the beautiful Los Angeles weather. The solar-powered Ferris wheel at the Santa Monica pier spins high above the water, while park revelers scream with delight riding the roller coaster. Inland from the beach, Third Street Promenade bustles with shoppers and street performers, where every block seems to have a musical or acrobatic act drawing crowds giving Santa Monica both the feeling of a laid-back beach town and a major commercial hub.
Explore this neighborhood
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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Viceroy
Viceroy
Cuisines: American, Bar, Pub
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Business Center with Internet Access
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
An urban retreat at the shore - British impressions- with bold current perspectives. Business friendly- yet vacation ready- and just steps from the Santa Monica pier- beaches- shopping- dinning and nightlife. Each of the 162 guestrooms and suites offer ocean- pool- or palm views. Mascioni linens and bathrobes- custom beds with down comforters and pillows. Body and hair care products Aromatherapy Associates. In room spa services available- marble baths with seated vanities and soaking tubs- sitting areas- and fully stocked mini bars. In room entertainment centers feature 40 in flat screen tv- full cable access and movies- music- and video games- high-speed wireless Internet access- two-line telephones with speaker and private voicemail as well as media hubs. And dataports for modem/fax hookup - Viceroy also offers video check-out with e-mail reciept. A complete fitness center- 2 outdoor heated pools with private cabanas. Cameo bar- reunion dining at Cast- 24-hour room service- dry cleaning and laundry service- full-service concierge- choice of daily newspaper- and a 1300 sq foot meeting room with private patio overlooking the pool area. ... more   less 

Additional Information about Viceroy Santa Monica

Address: 1819 Ocean Avenue, Santa Monica, CA 90401-3215
Location: United States > California > Santa Monica > Santa Monica
Price Range: $429 - $729 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Viceroy Santa Monica 4*
Number of rooms: 162
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Also Known As:
Viceroy Santa Monica Hotel Santa Monica
Viceroy Hotel Santa Monica
Hotel Style:
#1 Business Hotel in Santa Monica
#4 Romantic Hotel in Santa Monica
#4 On the Beach Hotel in Santa Monica
#5 Luxury Hotel in Santa Monica
#6 Family Hotel in Santa Monica
#6 Green Hotel in Santa Monica
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Questions & Answers

Here's what travelers have asked, with answers from Viceroy Santa Monica staff and other travelers.
13 questions
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Questions? Get answers from Viceroy Santa Monica staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“You'll want to stay on the sixth floor or higher if you want a decent ocean view...”
matthewmV3026XW, 1 week ago | Read review
“facing the pool area was very nice”
788bretts, 2 weeks ago | Read review
“An ocean view room is well worth the price.”
sharoncK3348OK, 2 weeks ago | Read review
“West facing rooms on the higher floors have ocean views.”
TulipL0ver, 4 weeks ago | Read review
“I feel as though all the rooms are equally beautiful.”
  • More space in bathroom to set my necessities. Notice the complimentary COLD glass of champagne.
  • I love love love white marble and white painted vanity. CLEAN!
  • What a great sleep I had on this bed with fabulous bedding.
  • This panoramic view shows the black/white/grey color scheme of the hotel room.
DanaC966, 4 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question