The website makes the Delfina look so luxurious. We splurged on a king suite with an ocean view. Turns out it’s not a suite per se, but a larger room though it has a very lengthy balcony to see the ocean in the distance. Unfortunately, there is major construction going on at the high school across the street that starts at 7am (earlier than I hoped to get up while on vacation) and makes any daytime enjoyment of the balcony impossible. This is also a jacuzzi suite - but not in the bathroom as one might expect. There is a tile bathtub on the balcony. Weird. Then there is the room furnishings. For such a high end hotel, the furnishings are cheap. The sofa bed has almost no support and crunches when you sit, the way cheap upholstery does. And weirdly, the “carpet” crunches too, as if there is plastic underneath it. Here is the worst part. NO COFFEE in the room! I have to get dressed to go to the lobby for coffee? Pre-coffee angry is not the way you want to deal with me. Unbelievable for any decent hotel, let alone an upscale one. There were good things to the stay. The public areas are lovely. The staff are attentive, prompt, and professional. The food and drink in the hotel restaurant are excellent, if expensive. The valet parking is very responsive; it is complementary as of our stay, but I understand it will go up to $52 a day by the end of the year.…
Lovely hotel, staff all amazing and accommodating especially Hugo the concierge. Lots of great services like free bike hire, free champagne daily! Perfect location for Santa Monica pier / cycling to Venice beach. Would definitely recommend and stay again!!
We loved this hotel for our two-night stay in Santa Monica. We were traveling with my husband's parents, so we had two rooms. The person who checked us in was super friendly and helpful, and we were able to get room upgrades being Marriott members. I wish I could remember his name, but all the hotel staff were great. The lobby, bar, and hotel areas are beautiful and comfortable. Rooms are also super updated and very nice. We had a small balcony where we could see the ocean. They serve free coffee for breakfast, and champagne in the afternoon. We had a van for the four of us, and valet worked well. While we could have been closer to the ocean, the location was great for sight-seeing around the LA area. There is a Starbucks around the corner. Also, skip breakfast at the hotel and go to Mel's around the corner--super fabulous breakfast! We ate at Big Dean's by the Pier and had a great meal and enjoyed people watching on the pier. Thanks for a fantastic stay!…
Super friendly staff. Marvin makes a great drink and fun conversation. David goes out of his way to make you feel welcome and Claudia goes above and beyond to make your stay the best it can be! Rooms are updated. Great little boutique hotel experience!
Expensive hotel for creepy experience !!! First of all on the checking : I booked a king size room but the only king size room they have were located near to the pool ( Cabanon) which stairs ( not easy when you ankle is broken) and nobody from the hotel to help you to carry your lugguage. The only way to solve that issue was to be downgraded to a queen room with creepy which I absolutely refused and add to manage by own. Lucky me some colleagues where here every morning/ night to manage the stairs. Secondly the room itself : view on the pool - nice but no air conditioning, and the TV screen did not work. I came 5 times at the reception and every time the answer remain the same, it will be fixed by today … but today never happened. Restaurant - classic foods without test at least the only positive review I can give will be for the housekeeping and valet team. Always smiling and helping when necessary… For the rest and after paying more than $2,000 for this stay, I won’t recommande it at all. Even in a Motel you can get better service provided.…
I stayed in a one bedroom junior suite at the Le Meridien Delfina Santa Monica. The hotel is nice but I found my room to be a bit dated. It also could have used more lights. The location was good as it is only a 10 minute walk to the beach. I love the bathroom: it was large and the shower pressure was excellent.
It is a fair walk from the ocean so although we did technically have an ocean view it was in the distance. We had a balcony and openable windows which is always good. Bike ride was included in the package, which we used, bikes were in good nick. Breakfast was good, the room was quiet even though the area was busy. Good value for money and would stay again
Quaint beach house style rooms and great walkable location in proximity to the beach. Friendly helpful staff. Received excellent service from Carlos Campas and Jimmy at the concierge who helped us with our bags and valet. Would stay here again.
We were soooo happy to have come across the gentleman in the front Israel! Me and my husband we’re having a long day looking for the perfect hotel and Israel made our choice so much easier and accommodated our needs!! Definitely will be back here!
The hotel itself is pretty good, lovely rooms and a small but functional clean pool. Good service and helpful staff. Clean. My only gripe is the hotel fees that seem to be de rigeur all over the place - it’s simply not acceptable to be charged extra for things that are included in the nightly rate pretty much everywhere elsewhere in the world. It’s an unpleasant sting in the tail that should be presented in an honest fashion at the point of booking, not check out. WiFi, use of the pool and gym are all things that people expect to be included, not compulsorily charged alleged extras to pay for. Charging extra after arrival is not acceptable and is fundamentally dishonest.