What a fantastic location, steps from the beach with city views for days...

...Convenient location and easy to walk to restaurants and the pier...

We had a wonderful experience at this location, the staff went above and beyond to make us feel home...

Great Hotel, top location and especially great concierges, namely Hugo, Jimmy and Alex...

...The location is quite good, the staff are outstanding and cheerful, the pool was in good condition and clean and overall I found the room and public areas of the hotel clean and safe...

...Perfect location for us - near the beach, very close to a stop for the BigBus tour company and also near a brilliant comic shop (Hi De Ho Comics) that made my 11 year olds day!...

Great staff, great location!... The rose /champaign service upon check in was a classy touch and the location is walking distance from pier/restaurants/ promenade ...

The hotel, entire staff, and location were amazing... This location is perfect for the beach, shopping and dining...

...We love the location, just a few blocks up Pico from Ocean Ave and a convenient walk to downtown or Venice...

...It was reasonably priced and great location...

The perfect location allows for pleasant walks or short Uber trips in case one is tired...

...The hotel is ok, I picked it because of its location...

...Not a great walking location at night but hotel is awesome...

...The location was convenient enough for us to walk a few blocks down to the restaurants to join some friends for dinner and walk back after...

...The hotel decor & location are good, the staff is very friendly and helpful...

Still one of my favorite hotels in Santa Monica, perfect location, great big rooms, lovely pool, good gym, good restaurant and excellent service...

...Pretty decent location, but several blocks from beaches and restaurants so depending on your needs, not as walkable like other hotels I saw...

...Location is also OK but not great...

...The location was good as it is only a 10 minute walk to the beach...

...The location is walkable to all the fun in Santa Monica but quiet and away from all the crazy...

...The front entry patio has relaxing lounge furniture with heat lamps, and the sound of a fountain gurgling nearby... The design and decor is gorgeous, even the hallways and corridors are designed to feel beach chic...

...Hotel was very nice and lobby was beautiful. Nice lounge and bar area...

...The game room looked cool but we never used it...

...The pool is minuscule, and the experience at the hotel was not helped by the fact that there was a strike going on, necessitating the crossing of picket lines to enter the hotel and subjecting guests to a cacophony of drums and chants starting at the crack of dawn...

...They made it feel like a home away from home...

...The hotel itself is lovely; a really nice atmosphere is present in the lobby, restaurant and pool...

The lobby is beautiful, the pool was really nice and the rooms were very clean with comfortable beds/pillows...

...The rose /champaign service upon check in was a classy touch and the location is walking distance from pier/restaurants/ promenade ...

...Our room was very quiet and well appointed...

...The lobby has a good feeling to it, and the room was great...

...Rooms are very modern, both roomy and comfortable...

...The room got great natural light and the black out curtains were a godsend so we could sleep in...

...Bed and pillows were soo soft...

...The hotel decor & location are good, the staff is very friendly and helpful...

...Very nice lobby, staff and room decor, rooms are of good size and most have nice views and terraces from what I could tell...

The room was spacious with a comfortable bed and great pillows. Pictures on the walls give a fun and beachy freling to the hotel...

The positives is that the room and bed are nice, although the bathroom was dated...

...The hotel is nice but I found my room to be a bit dated. It also could have used more lights...

...For such a high end hotel, the furnishings are cheap...

This hotel is conveniently located in Santa Monica, just a short walk from the beach and close to plenty of restaurants, cafes and bars. It is nowewhere as nice as other Le Meridiens that I have stayed at; the rooms are tired, the facilities are relatively basic and the pool area is underwhelming... Not great value for what you're paying...

There were some great things about staying at this hotel and some not great things... On the not so great side, when we checked in and got into our room, it was surprisingly NOT like the photo of the premium room I had booked, specifically having a much smaller balcony and window/door open views... We had an 8-day reservation and despite requests, the manager did nothing to resolve this...

...Services were definitely impacted - the restaurant closed early every day we were there and the menu was limited, staff did not know answers to simple questions as they had been flown in from other hotel sites to cover during the strike and were unfamiliar with the hotel and the local area, while our room was ready on time, several other family members who had flown in from across the country had to wait 3+ hours until their rooms were ready (6 PM), rooms were not always cleaned or trash taken out... The rooms were clean and car valet services were prompt... 60+ hotels are involved by this impasse in negotiations...

I would not stay here or recommend staying at this hotel... At check on, we had to wait several hours for our room to be ready... Front Drsk Person 1 said she spoke to housekeeping, the room was in final review, and it would be 10 minutes... After returning to the front desk, another person said there was no such status and our room was ready...

...Hotel try to better, but fails. Poor and unpolite service at the desk, very tired room with very dirty/dusty ”full floor carpet on the floor (it wqs a bit better standard haing seaview with palcony), noisy costruction site on the opposite side of the road, bit far from centre, poor breakfast...

...Even room service wasn’t good and we had to wait 3+ hours just to get our keys...

...The excellent service started with Tammy at the front desk who greeted us cheerfully as family and checked us in quickly so that we could get settled into our rooms...

...I was expecting much better from a Meridien branded hotel and a room at $400/night…The room was old and dirty... Although I had requested a king size bedroom I did not get it... I was offered a suite at $700/night or a king size bedroom on the first floor which, I was told by the front office clerk, I should not take because of the noise...

...The room was spotlessly clean every single day after the cleaners came in and they went above and beyond to ensure the room was comfortable for us!...

...Friendly services, comfy beds, great facilities and perfect spot... I would call ahead about any ongoing building works across the road and try get a room as far from the noise as possible...

...The first room smelled like mold... You have to walk around the room and turn off like 8 lamps... Lost most of a day switching hotels...

...I had called several weeks in advance and requested our usual room (we have been visiting and staying at this hotel for nearly 17 years). At check-in (9 p.m., after a 2+ hour flight and 50 minute drive), we were told that another guest was in our room... At some point during the conversation I was handed over to the Front Desk assistant manager who explained that there was no one in our room, but that the hotel had a roof leak that took the room out of the service... Meantime, we're still looking to find a room... No to the ADA room, no to the 2 queens room (romantic weekend!... We finally we presented with a King Room with a partial ocean view... We accepted (after debating departing and staying at any other beach hotel), and 45 minutes after arriving were off to our room... But truthfully, this stay was just a huge disappointment...

...The rooms are OK, but the sinks in the bathroom are very small... One of our friends was asked to leave the lobby around 6 AM as she was updating her emails and wanted to get out of the geust room... We booked rooms on Marriott points and was still charged over $30 a day in resort fees!...

...The upgraded room had a view of a construction site - with the accompanying noise...

...We received all the promised platinum perks - it just feels nice :) Rooms are nice with high quality materials in the bathrooms...

...was great in helping us unload the car and got us into our room with ease. The room got great natural light and the black out curtains were a godsend so we could sleep in...

...Also, they appear to keep air off in rooms when you aren't there (which is very green, I get it! ), but that leads to stuffiness and a musty odor in rooms that never quite went away...

...Tracy cares about the hotel guest... While this is not a luxury hotel the rooms were very clean and currently were not charging a parking fee until December 2022...

...The front desk staff were highly professional as was the valet and Carlos, the professional who assisted us to our room...

...Expensive hotel for creepy experience !!! First of all on the checking : I booked a king size room but the only king size room they have were located near to the pool ( Cabanon) which stairs ( not easy when you ankle is broken) and nobody from the hotel to help you to carry your lugguage... The only way to solve that issue was to be downgraded to a queen room with creepy which I absolutely refused and add to manage by own... Secondly the room itself : view on the pool - nice but no air conditioning, and the TV screen did not work...

...On the not so great side, when we checked in and got into our room, it was surprisingly NOT like the photo of the premium room I had booked, specifically having a much smaller balcony and window/door open views...

I stayed at Le Merigot on Ocean Avenue for my last trip... However, their prices doubled from May to August, so I chose Le Meridien instead...

...Not great value for what you're paying...

This is somewhat overpriced for what the hotel is—a just slightly upmarket Marriott... As with many hotels in the LA area, the mandatory valet parking amounts to extortion, and a self park option ought to be available... People on vacation might want to be able to be spontaneous and not have to remember to text the valet just to access the car, to say nothing of having to both pay to park and to keep cash on hand to tip the attendant...

...Even room service wasn’t good and we had to wait 3+ hours just to get our keys. We flew from another place and it was very inconvenient for us and all they did was waive off some destination fee... I would never recommend this hotel to anyone...

I would not stay here or recommend staying at this hotel. If you want a good hotel experience, proximity to the beach, cost-efficient hotel, select another hotel...

...I was expecting much better from a Meridien branded hotel and a room at $400/night…The room was old and dirty... Although I had requested a king size bedroom I did not get it... I was offered a suite at $700/night or a king size bedroom on the first floor which, I was told by the front office clerk, I should not take because of the noise...

...I cancelled the reservation within the time period to avoid the penalty fee, but there must have been some user error on my part, because I received an email regarding my stay the next day, and now after the penalty period had started. I quickly reached out to the hotel about the situation, and appreciate that they (I believe the manager) graciously waived my fee...

...Ran my card 3x and now I have 4 pending charges totaling over $4000...

...We booked rooms on Marriott points and was still charged over $30 a day in resort fees!...

...We were provided the generic $30 credit for our disappointment... No to the ADA room, no to the 2 queens room (romantic weekend!... But truthfully, this stay was just a huge disappointment...

...It was reasonably priced and great location...

...To cap it all the free parking is now $52 a night... One of my go-to hotels in Santa Monica is now off the list...

...Close to beach , free bike, parking expensive... Big big shout out to Jimmy A. Jimmy is friendly & helpful...

...But it takes 30+ minutes to get a car in and out of valet, and there are no self park options... It's further from the beach and downtown than many other hotels, which probably explains why its $100 or so cheaper than comparable hotels...

An overall strong hotel in Santa Monica, but probably better options for the price... For the price point, would prefer that not be the case...

...We splurged on a king suite with an ocean view... For such a high end hotel, the furnishings are cheap... The sofa bed has almost no support and crunches when you sit, the way cheap upholstery does... Unbelievable for any decent hotel, let alone an upscale one... The food and drink in the hotel restaurant are excellent, if expensive... The valet parking is very responsive; it is complementary as of our stay, but I understand it will go up to $52 a day by the end of the year...

Expensive hotel for creepy experience !!!... Always smiling and helping when necessary… For the rest and after paying more than $2,000 for this stay, I won’t recommande it at all...

...The hotel is really more geared for the corporate visitor than the holiday maker...

...Good value for money and would stay again...

...From the moment you approach this hotel you can see all the attention to details... Fancy shampoos and soaps from Malin Goetz were also a nice touch...

Rooms were very comfortable and the housekeeping staff was friendly...

...The beds were SO comfortable and the rooms cleaned daily!...

...The location is quite good, the staff are outstanding and cheerful, the pool was in good condition and clean and overall I found the room and public areas of the hotel clean and safe...

...Some of us like to have soap by the sink and in the shower, but only one bar is provided, requiring one to move it back and forth from the sink to the shower...

...Services were definitely impacted - the restaurant closed early every day we were there and the menu was limited, staff did not know answers to simple questions as they had been flown in from other hotel sites to cover during the strike and were unfamiliar with the hotel and the local area, while our room was ready on time, several other family members who had flown in from across the country had to wait 3+ hours until their rooms were ready (6 PM), rooms were not always cleaned or trash taken out... The rooms were clean and car valet services were prompt...

...Front Drsk Person 1 said she spoke to housekeeping, the room was in final review, and it would be 10 minutes...

...The maids double checked if we wanted fresh towels when they saw our privacy tag on the door...

The lobby is beautiful, the pool was really nice and the rooms were very clean with comfortable beds/pillows...

...The room was spotlessly clean every single day after the cleaners came in and they went above and beyond to ensure the room was comfortable for us!...

...Hugo the concierge, his staff, the valet crew, and housekeeping all terrific and warm...

Lovely hotel, all towels and bedding were always fresh...

...My room was better than expected and exceptionally clean...

...We found the hotel to be welcoming, clean, and accommodating...

...Love the bathroom shower products...

...Rooms scrupulously clean and quiet with a bath , wonderful ...

...While this is not a luxury hotel the rooms were very clean and currently were not charging a parking fee until December 2022...

...Restaurant - classic foods without test at least the only positive review I can give will be for the housekeeping and valet team...

...On the plus side, it is clean and well maintained, free coffee is available in the morning and they have free bicycles for the guests to use...

...I love the bathroom: it was large and the shower pressure was excellent...

...Hugo and Emerson were just brilliant throughout - helpful and friendly- and the front desk staff were lovely too, when we checked in and out... We particularly appreciated the small touches such as free bikes, coffee, water, fizz and enjoyed our breakfasts when we had them...

...The hotel staff inside apologized but said they would do their best to provide the same level of services. Services were definitely impacted - the restaurant closed early every day we were there and the menu was limited, staff did not know answers to simple questions as they had been flown in from other hotel sites to cover during the strike and were unfamiliar with the hotel and the local area, while our room was ready on time, several other family members who had flown in from across the country had to wait 3+ hours until their rooms were ready (6 PM), rooms were not always cleaned or trash taken out... The rooms were clean and car valet services were prompt...

The staff at this hotel are what really made it such a great experience! Everyone was so friendly, made eye contact, and smiled... The maids double checked if we wanted fresh towels when they saw our privacy tag on the door... We appreciated the extra thought and offer there... Jimmy especially took the time to get to know us as a family and made sure we had everything we needed when we checked out bikes to use and when we needed assistance taking our luggage to the car... He waited patiently with us until our car arrived and helped us load everything... He was so kind and made a big difference in our stay!...

...The best part is that they have bikes, helmets and locks available for rent free of charge. Emerson helped our group get exactly what we needed and provided us with amazing customer service... Really appreciate his assistance and professionalism!...

...Very pleasant one night stay. We were greeted at check in w/ our choice of a sparkling wine, alcohol or non... We chose the "champagne" and it was very cold and quite good!... Good gratis coffee bar in lobby in the AM... Every single employee we interacted with was extremely pleasant, well informed and accommodating...

...I work in the customer experience field and feel the need to highlight what an outstanding experience my team and I had at the Le Meridien Delfina! Had a group of 14 on-site for a rewards trip, from the front desk, the concierge (thanks Hugo) to the service team, everyone was amazing, always focused on our experience and ensuring we were comfortable and had everything needed...

...Vending machines dispensed water 2x instead of soda...

Lovely hotel, all towels and bedding were always fresh... The staff were brilliant and made our stay perfect... They were so helpful whether it was dining in the restaurant, drinks round the pool, hiring the bikes and Hugo from concierge helping with out bags or any information we needed...

...The staff and guest services were so attentive. We really appreciated Tracy, who helped me and my daughter have a wonderful stay for her birthday... We traveled with teenage girls and needed a little extra attention, and she was so patient, kind and helpful...

...I need to mention the concierge team who were friendly, helpful and knowledgable. Two in particular helped us every day: ‘Hugo’ and Jimmy Avila... They are the first staff members that one sees when arriving and immediately give the impression that you are visiting a hotel that is friendly and totally professional...

...I had called several weeks in advance and requested our usual room (we have been visiting and staying at this hotel for nearly 17 years). At check-in (9 p.m., after a 2+ hour flight and 50 minute drive), we were told that another guest was in our room... I pushed back as I had spoken directly with Claudia, the guest experience manager, and she seemed to have a good grasp on loyalty and customer service... We were provided the generic $30 credit for our disappointment... We accepted (after debating departing and staying at any other beach hotel), and 45 minutes after arriving were off to our room... I visited with Claudia later on Saturday... From the "Do Not Disturb" that was postesd on the door of our usual room (that we had to walk past multiple times per day) to the front desk team that really seem to struggle to understand customer service and loyalty, to the slightly dillapidated status of the hallways and rooms...

...The rooms are ample, have most amenities, pleasant balconies, comfortable beds and bedding. The concierge advices were very helpful and so were their help with water bottles for the walks...

...When we checked in, they offered champagne or wine, and told us it's available daily for hotel guests. What a nice way to start our stay... EVERYONE was friendly and welcoming at the hotel from the valet to the desk agents, to housekeeping... Both times, they greeted us and thanked us for staying there... The degree of welcome and friendliness was in stark contrast to many experiences we've had...

...We’ve never met Darius Smiley until this trip and we were overjoyed with our experience. He handled a booking issue on our end, shared that as platinum members we have access to two glasses of champagne and even told us more about the area we plan to live in...

...The concierge staff (Jimmy Avila & Carlos Campos) and the valet staff (Nico & Mario) are willing to help you out with any doubts or things to see or do around Santa Monica and hotel related stuff...

...Negatives are speed of service - which is likely that they are short staffed like everyone else. But it takes 30+ minutes to get a car in and out of valet, and there are no self park options... It takes similarly long to get anything from the breakfast menu, and that is if anyone takes your order...

...On the plus side, it is clean and well maintained, free coffee is available in the morning and they have free bicycles for the guests to use. On the negative side, the staff can take an extremely long time to serve even a simple breakfast, the room has no coffee machine or mirrors on the bedroom walls and a very corporate feel to it... From the start he made us feel welcome and he looked after us by organising an excellent Hollywood trip for us and arranging taxis etc... Nothing was too much trouble for Hugo - always pleasant, professional and good humoured he really made our stay far more relaxing and enjoyable than it would have otherwise been...

...I have to get dressed to go to the lobby for coffee?... The staff are attentive, prompt, and professional... The valet parking is very responsive; it is complementary as of our stay, but I understand it will go up to $52 a day by the end of the year...

...First of all on the checking : I booked a king size room but the only king size room they have were located near to the pool ( Cabanon) which stairs ( not easy when you ankle is broken) and nobody from the hotel to help you to carry your lugguage... Lucky me some colleagues where here every morning/ night to manage the stairs... I came 5 times at the reception and every time the answer remain the same, it will be fixed by today … but today never happened... Restaurant - classic foods without test at least the only positive review I can give will be for the housekeeping and valet team... Always smiling and helping when necessary… For the rest and after paying more than $2,000 for this stay, I won’t recommande it at all... Even in a Motel you can get better service provided...

I have had lots of mixed visits at other Le Meridien's BUT this great property and one of the best The service was excellent across the board... The restaurant was short staffed as most of the food industry but the manager was working a double and made us feel so welcome...

...What a fantastic location, steps from the beach with city views for days. From the moment you approach this hotel you can see all the attention to details... The front entry patio has relaxing lounge furniture with heat lamps, and the sound of a fountain gurgling nearby... Plenty of towels and free bottled water, comfy bed with different pillows, and a nice welcome note!... Fancy shampoos and soaps from Malin Goetz were also a nice touch...

...Beach is walkable, which is a positive,but the stretch of Pico on which the hotel is located is somewhat bleak and a bit removed from the heart of Santa Monica. The pool is minuscule, and the experience at the hotel was not helped by the fact that there was a strike going on, necessitating the crossing of picket lines to enter the hotel and subjecting guests to a cacophony of drums and chants starting at the crack of dawn... People on vacation might want to be able to be spontaneous and not have to remember to text the valet just to access the car, to say nothing of having to both pay to park and to keep cash on hand to tip the attendant... Some of us like to have soap by the sink and in the shower, but only one bar is provided, requiring one to move it back and forth from the sink to the shower...

...Hugo and Emerson were just brilliant throughout - helpful and friendly- and the front desk staff were lovely too, when we checked in and out. The hotel itself is lovely; a really nice atmosphere is present in the lobby, restaurant and pool... We particularly appreciated the small touches such as free bikes, coffee, water, fizz and enjoyed our breakfasts when we had them...

...The hotel staff inside apologized but said they would do their best to provide the same level of services. Services were definitely impacted - the restaurant closed early every day we were there and the menu was limited, staff did not know answers to simple questions as they had been flown in from other hotel sites to cover during the strike and were unfamiliar with the hotel and the local area, while our room was ready on time, several other family members who had flown in from across the country had to wait 3+ hours until their rooms were ready (6 PM), rooms were not always cleaned or trash taken out... The rooms were clean and car valet services were prompt...

...Everyone was so friendly, made eye contact, and smiled. The maids double checked if we wanted fresh towels when they saw our privacy tag on the door... We appreciated the extra thought and offer there... Jimmy especially took the time to get to know us as a family and made sure we had everything we needed when we checked out bikes to use and when we needed assistance taking our luggage to the car...

...Even room service wasn’t good and we had to wait 3+ hours just to get our keys...

This hotel is a great option in Santa Monica! It's close to the beach, Venice and many amazing restaurants... The best part is that they have bikes, helmets and locks available for rent free of charge... Emerson helped our group get exactly what we needed and provided us with amazing customer service...

I came to Le Meridien Delfina Santa Monica with my mother this June, it was our first time in Cali / Santa Monica and we loved it so much! The staff were excellent, so attentive and helpful - especially Hugo (concierge) who made us feel very welcome and gave us great tips on things to do / places to see in the area... Hugo was very friendly and kind and looked after us well during our stay... The room was spotlessly clean every single day after the cleaners came in and they went above and beyond to ensure the room was comfortable for us!... I could not recommend this hotel enough as it perfect for families, couples and solo travellers alike...

The perfect location allows for pleasant walks or short Uber trips in case one is tired. The rooms are ample, have most amenities, pleasant balconies, comfortable beds and bedding... The concierge advices were very helpful and so were their help with water bottles for the walks...

...The lobby has a good feeling to it, and the room was great... When we checked in, they offered champagne or wine, and told us it's available daily for hotel guests... What a nice way to start our stay... EVERYONE was friendly and welcoming at the hotel from the valet to the desk agents, to housekeeping... Both times, they greeted us and thanked us for staying there...

...It is incredibly located to the beach and close to LAX. Rooms are very modern, both roomy and comfortable... Darius at the front desk was super helpful in accomodating changes and was an expert in Marriott...

...The hotel decor & location are good, the staff is very friendly and helpful. The concierge staff (Jimmy Avila & Carlos Campos) and the valet staff (Nico & Mario) are willing to help you out with any doubts or things to see or do around Santa Monica and hotel related stuff... The food is good and the complimentary valet parking is a great thing/advantage since most hotels charge a high fee for the parking...

I stayed here for a wedding weekend and could not have been more pleased. Valet promptly got us situated while front desk checked us in and let us know about the complimentary elite breakfast... was great in helping us unload the car and got us into our room with ease... The room got great natural light and the black out curtains were a godsend so we could sleep in... The location was convenient enough for us to walk a few blocks down to the restaurants to join some friends for dinner and walk back after... The hotel breakfast was delicious and we spent the rest of the morning walking around Santa Monica before checking out...

We arrived for a quick visit to Los Angeles and were greeted with such a gracious and friendly staff, we were wishing we could stay longer. The front desk staff were highly professional as was the valet and Carlos, the professional who assisted us to our room... Most delightful was our host at the bar, Atilano... He indulged our sports fixation and we had an extremely pleasant visit over outstanding craft beer and artisanal cocktails at the bar... The small plates were exceptional as was the service... Atilano made sure our visit, though short, was memorable...

...Tracy cares about the hotel guest. The hotel offers champagne upon arrival... While this is not a luxury hotel the rooms were very clean and currently were not charging a parking fee until December 2022...

The positives is that the room and bed are nice, although the bathroom was dated... But it takes 30+ minutes to get a car in and out of valet, and there are no self park options...

...The website makes the Delfina look so luxurious. We splurged on a king suite with an ocean view... This is also a jacuzzi suite - but not in the bathroom as one might expect... I have to get dressed to go to the lobby for coffee?... The staff are attentive, prompt, and professional... The valet parking is very responsive; it is complementary as of our stay, but I understand it will go up to $52 a day by the end of the year...

...Secondly the room itself : view on the pool - nice but no air conditioning, and the TV screen did not work... Restaurant - classic foods without test at least the only positive review I can give will be for the housekeeping and valet team... Even in a Motel you can get better service provided...

...On the plus side, it is clean and well maintained, free coffee is available in the morning and they have free bicycles for the guests to use... From the start he made us feel welcome and he looked after us by organising an excellent Hollywood trip for us and arranging taxis etc...

...We had a balcony and openable windows which is always good. Bike ride was included in the package, which we used, bikes were in good nick... Breakfast was good, the room was quiet even though the area was busy...