Santa Monica Proper Hotel
700 Wilshire Blvd Entrance On 7th Street, Santa Monica, CA 90401
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Avg. $693 /night, 3/25 - 3/26
$715
per night
$635
per night
$554
per night
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About
#9 of 38 hotels in Santa Monica
Location
4.6
Rooms
4.6
Value
4.2
Cleanliness
4.8
Service
4.6
Sleep Quality
4.6
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Santa Monica Proper introduces a looser kind of luxury to Santa Monica. Here, within walking distance to the beach, each of the 271 rooms, suites and spaces successfully optimize the city's abundant ocean breezes and natural light, while the interior design finds inspiration in the organic tones and textures of the local coastline. Santa Monica Proper beckons guests with the only rooftop pool deck on the Westside, complete with Balearic restaurant, bar, and cabanas, where guests are front-row for sunsets over the Pacific. With an emphasis on Eastern inspired wellness, the hotel's Surya Spa, offers custom-designed Ayurvedic programs supporting physical, mental and spiritual health. Anything less just wouldn't be Proper.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Pool
Bar / lounge
Bicycle rental
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Valet parking
Paid private parking on-site
Wifi
Yoga classes
Fitness classes
Pool / beach towels
Rooftop pool
Pool with view
Outdoor pool
Heated pool
Saltwater pool
Restaurant
Breakfast available
Rooftop bar
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
Rooftop terrace
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Sun terrace
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Allergy-free room
Blackout curtains
Air conditioning
Housekeeping
Room service
Minibar
Cable / satellite TV
Bath / shower
Bathrobes
Safe
Sofa
Telephone
Wardrobe / closet
Bottled water
Laptop safe
Wake-up service / alarm clock
Flatscreen TV
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Modern
Romantic
Languages Spoken
Spanish
Location
700 Wilshire Blvd Entrance On 7th Street, Santa Monica, CA 90401
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Grade: 86 out of 100
86
Los Angeles Intl Airport
7.5 mi•
See all flights
Hollywood Burbank Airport
14.6 mi•
See all flights
Rental Cars
56 Restaurants
within 0.3 miles
Reviews
4.5
947 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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The Santa Monica Proper Hotel garners praise for its immaculate cleanliness and stylish, chic atmosphere. While guests admire the modern and comfortable rooms, some have raised concerns about their size and noise levels. The hotel's prime location is a hit among travelers, providing easy access to nearby attractions and the beach.
Service is generally commended for being professional and friendly, although experiences can vary. Despite the luxurious spa and rooftop pool, some guests feel the hotel's value doesn't match its cost.
Location
Convenient
Atmosphere
Chic
Rooms
Stylish
Value
Expensive
Cleanliness
Immaculate
Service
Inconsistent
Amenities
Well-appointed
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Traveler rating
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Detailed Reviews
My stay at Proper Hotel in Santa Monica blended aesthetic comfort with modern hiccups. The room's soothing colors and luxurious Aesop amenities created a homely feel, complemented by exceptionally comfortable bedding. The prompt housekeeping service was a highlight, though the digital request system needs attention. Enjoying the pool and gym was effortless, adding to the charm of its central location near 3rd Street. While the overcharged valet was fixed at departure, the rigid air conditioning settings slightly marred an otherwise delightful stay.
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Review collected in partnership with this hotel
Date of stay: January 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Brady Dieda, Guest Services / Front Office at Santa Monica Proper Hotel
Responded Jan 17, 2024
Dear Tze Chow C, Thank you for choosing the Proper Hotel Santa Monica for your recent stay and for taking the time to share your experience with us. I am Brady Dieda, the Director of Guest Experience, and I sincerely appreciate your feedback. I am delighted to hear that you enjoyed the calming ambiance of our rooms, our luxurious Aesop amenities, and the comfort of our bedding. It is also great to know that our housekeeping service met your expectations and that you found our location convenient for your needs. However, I apologize for the issues you encountered with the digital request system and the air conditioning settings. Your comfort is our priority, and it seems we missed the mark in these aspects. Please be assured that your feedback has been shared with our technical team to review and improve these features for a more seamless experience. Regarding the valet charges, I am glad to hear that this was resolved upon your departure, but I apologize for any inconvenience it may have caused initially. We strive to blend elegance with modern efficiency, and it's through valuable feedback like yours that we can continue to enhance our services and facilities. We hope to have the opportunity to welcome you back in the future, ensuring a stay that not only meets but exceeds your expectations. If you have any further comments or if there's anything we can assist you with regarding future stays, please do not hesitate to reach out to me directly. Kindest Regards, Brady Dieda
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I cannot say enough fabulous things about our recent stay at the proper . The hotel is beautiful, the staff is above and beyond anything we've ever experienced here or out of country. It was amazing to me , to experience this level of excellence. It makes me want to return soon.! I have stayed in Santa Monica several times at three or four different hotels over the past 10 years and this property takes the cake. The room was insanely comfortable with all the amenities you could hope for, we had such good meals. We didn't even leave the property for 3 Days .
The Fitness Center also was a highlight with a huge variety of equipment and immaculate. The best part though was the incredible staff and that goes from Reception to any server we encountered
In the restaurant, and really anyone we came across that worked for the hotel. I'm not someone who usually stopped to write reviews, but I thought I had to.!
The Fitness Center also was a highlight with a huge variety of equipment and immaculate. The best part though was the incredible staff and that goes from Reception to any server we encountered
In the restaurant, and really anyone we came across that worked for the hotel. I'm not someone who usually stopped to write reviews, but I thought I had to.!
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Date of stay: March 2025Trip type: Traveled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip:Â There are a lot of places to stay in the Los Angeles area, we felt for the level of service and...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Bruno Vergeynst, General Manager at Santa Monica Proper Hotel
Responded 2 days ago
Dear Julie M, Thank you for such wonderful feedback about your recent stay with us. We're truly grateful for your kind words about our property and team. I'm particularly delighted that you enjoyed our new fitness center with its variety of equipment. Helping our guests maintain their wellness journey while traveling is very important to us, which is why we've created such a comprehensive fitness space with state-of-the-art equipment. Your comments about our staff being "above and beyond anything we've ever experienced" is the greatest compliment we could receive and We are proud to be your favorite hotel in Santa Monica after your decade of visits to the area. It means a lot that you took the time to share your experience. We look forward to welcoming you back soon. Please don't hesitate to contact me directly for a reservation. Warm regards, Bruno Vergeynst Managing Director Santa Monica Proper bruno.vergeynst@properhotel.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveler reviews.
Chris Rock once said "the hardest working man is...the short man". Proper Hotel is kind of like the "short man" of hotels. They don't have the pristine surrounding location but it doesn't stop the Proper Hotel from providing a "proper" hotel getaway experience.
Their service is impeccable and the property and decor are first class. My partner and I stayed here recently when we were in between moving apartments. It was a welcome reprieve from all the chaos that moving entails. From the arrival at the valet service to check-in at the front desk, we felt 5-star caliber attention to detail. The staff was attentive and were very quick to respond to our needs. One night we spilled our drinks on the bed and within minutes, the house keeping crew came and replaced the beddings. We called for last minute reservations for the rooftop dining and they happily accommodated even though it was full. Restaurant and bar staff, food, and ambiance were all on point. Our favorite part was the hotel itself and its Kelly Wearstler designed interior. Who knew tan monotones could be so chic and inviting. All the details mattered!
Proper Hotel is our new happy place
Their service is impeccable and the property and decor are first class. My partner and I stayed here recently when we were in between moving apartments. It was a welcome reprieve from all the chaos that moving entails. From the arrival at the valet service to check-in at the front desk, we felt 5-star caliber attention to detail. The staff was attentive and were very quick to respond to our needs. One night we spilled our drinks on the bed and within minutes, the house keeping crew came and replaced the beddings. We called for last minute reservations for the rooftop dining and they happily accommodated even though it was full. Restaurant and bar staff, food, and ambiance were all on point. Our favorite part was the hotel itself and its Kelly Wearstler designed interior. Who knew tan monotones could be so chic and inviting. All the details mattered!
Proper Hotel is our new happy place
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Date of stay: November 2023Trip type: Traveled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Brady Dieda, Guest Services / Front Office at Santa Monica Proper Hotel
Responded Dec 1, 2023
Dear 592sean, Thank you for sharing such a wonderful review of your stay at the Proper Hotel. We are honored to be your new happy place, and we're delighted to hear how much you enjoyed your experience with us, especially during a time as hectic as moving apartments. Your kind words about our service, property, and décor truly resonate with the essence of what we aim to provide – a first-class experience where every guest feels cared for and special. I'm thrilled to know that our staff's attentiveness, especially in instances like the quick response to your bedding needs and accommodating a last-minute rooftop dining reservation, made a positive impact on your stay. It's also great to hear that you admired the interior design by Kelly Wearstler, finding the chic and inviting ambiance of our hotel to be a highlight of your visit. We are so pleased to have provided you with a welcome reprieve amidst the chaos of moving, and it’s heartening to know that we could contribute to making your transition a little more enjoyable. We look forward to welcoming you back to the Proper Hotel soon, whether for another staycation, dining, or just to enjoy the ambiance. Thank you for choosing us, and for making us a part of your journey. Kindest Regards, Brady Dieda Director of Guest Experience
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I recently stayed at Santa Monica Proper and was left quite disappointed by the experience.
Firstly, the room sizes were surprisingly small. While the design appeared quite striking in pictures, the reality didn't quite match up. The overall look and feel of the rooms, amenities, and services were more akin to what one would expect from a 4-star hotel, not the higher standard I anticipated.
Service quality was a significant concern during our stay at the hotel. From the front desk to housekeeping and the restaurant, the level of service was consistently below average. The minibar has not been cleaned or refilled, a basic expectation for any quality hotel. Furthermore, the absence of standard amenities like hotel slippers, or tea in the room, was noticeable. Our breakfast experience was far from satisfactory. The meal arrived completely cold, and after a complaint was lodged, the wait for a replacement was excessively long, taking up to an hour. This was not the level of service we expected from a hotel associated with the Marriott brand.
As Marriott Bonvoy Titanium members, we were surprised and inconvenienced by the lack of recognition of our status, which usually includes perks like room upgrades and complimentary breakfast. Our request for an upgrade was initially rejected due to alleged unavailability, a claim contradicted by available rooms we found online. Even after readdressing this with the front desk, the proposed 'upgrade' to an even smaller room (albeit with a balcony) was unappealing, and we declined.
The room temperature was another significant issue. Our room was uncomfortably cold upon arrival and took a considerable amount of time to warm up. This was compounded by the hotel's architectural design, where all floors are open without proper walls or doors, allowing the cold from outside to easily seep into the room.
In summary, our stay at the Proper was marked by a series of disappointments and service shortcomings, significantly detracting from the overall experience. I hope this feedback is taken constructively to improve future guest experiences.
Firstly, the room sizes were surprisingly small. While the design appeared quite striking in pictures, the reality didn't quite match up. The overall look and feel of the rooms, amenities, and services were more akin to what one would expect from a 4-star hotel, not the higher standard I anticipated.
Service quality was a significant concern during our stay at the hotel. From the front desk to housekeeping and the restaurant, the level of service was consistently below average. The minibar has not been cleaned or refilled, a basic expectation for any quality hotel. Furthermore, the absence of standard amenities like hotel slippers, or tea in the room, was noticeable. Our breakfast experience was far from satisfactory. The meal arrived completely cold, and after a complaint was lodged, the wait for a replacement was excessively long, taking up to an hour. This was not the level of service we expected from a hotel associated with the Marriott brand.
As Marriott Bonvoy Titanium members, we were surprised and inconvenienced by the lack of recognition of our status, which usually includes perks like room upgrades and complimentary breakfast. Our request for an upgrade was initially rejected due to alleged unavailability, a claim contradicted by available rooms we found online. Even after readdressing this with the front desk, the proposed 'upgrade' to an even smaller room (albeit with a balcony) was unappealing, and we declined.
The room temperature was another significant issue. Our room was uncomfortably cold upon arrival and took a considerable amount of time to warm up. This was compounded by the hotel's architectural design, where all floors are open without proper walls or doors, allowing the cold from outside to easily seep into the room.
In summary, our stay at the Proper was marked by a series of disappointments and service shortcomings, significantly detracting from the overall experience. I hope this feedback is taken constructively to improve future guest experiences.
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Review collected in partnership with this hotel
Date of stay: January 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Brady Dieda, Guest Services / Front Office at Santa Monica Proper Hotel
Responded Jan 10, 2024
Dear kat1200222, Thank you for taking the time to share your detailed feedback regarding your recent stay at Santa Monica Proper Hotel. I'm truly sorry to hear that your experience did not meet the high standards we strive to uphold. I understand your disappointment with the room size and amenities. We aim to create a unique atmosphere with our design choices, but I apologize if these did not align with your expectations. Your comments about the minibar, lack of certain amenities, and the room temperature issues are duly noted. I assure you that we will review these points to ensure our services and offerings are consistent and meet our guests' needs. Regarding the service quality, it concerns me greatly to hear of your experiences at the front desk, with housekeeping, and particularly during your breakfast. This level of service is certainly not indicative of our standards, and I will personally address these issues with our teams to prevent such occurrences in the future. As for the recognition of your Marriott Bonvoy Titanium status, I sincerely apologize for any oversight or inconvenience caused. We value our loyal members greatly and always aim to provide the benefits and recognition you rightly deserve. I truly appreciate your constructive feedback, as it is essential for our improvement. Please know that your concerns are being taken seriously and actions will be put in place to enhance our services. I would welcome the opportunity to discuss your stay further and to personally address your concerns. Please feel free to reach out to me at your convenience. We hope to have another chance to provide you with the exceptional experience you expect and deserve. Kind Regards, Brady Dieda Director of Guest Experience
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mediocre at best: Room advertised a king bed, but according to staff it’s a European king - not the same thing. This was very disappointing as it’s not what was advertised.
The bed however was quite comfortable.
Balcony door was broken, wouldn’t stay shut and let in cold air and a lot of noise. I requested 3 times to have it fixed and it was never fixed. Each day I returned to my room after it had been serviced the balcony door was open.
Black out blinds are not black out and let in too much light. This was very challenging to navigate day time naps with our 10 month old baby
Disappointed that there’s no one to open the heavy doors at the entrance and valet. I travelled with my 10 month old son, and it’s very hard to open the doors when holding a 25lb child. Not once did anyone open the door for me.
Valet staff very rude, for $70/night ! Big rip off.
Location is good, however a lot of sketchy individuals hang out at the 7 eleven across the street.
Reservations were very complicated, the promotions they had didn’t make sense and made it very challenging to book a 6 night stay
Not a 5 star experience
The bed however was quite comfortable.
Balcony door was broken, wouldn’t stay shut and let in cold air and a lot of noise. I requested 3 times to have it fixed and it was never fixed. Each day I returned to my room after it had been serviced the balcony door was open.
Black out blinds are not black out and let in too much light. This was very challenging to navigate day time naps with our 10 month old baby
Disappointed that there’s no one to open the heavy doors at the entrance and valet. I travelled with my 10 month old son, and it’s very hard to open the doors when holding a 25lb child. Not once did anyone open the door for me.
Valet staff very rude, for $70/night ! Big rip off.
Location is good, however a lot of sketchy individuals hang out at the 7 eleven across the street.
Reservations were very complicated, the promotions they had didn’t make sense and made it very challenging to book a 6 night stay
Not a 5 star experience
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Review collected in partnership with this hotel
Date of stay: January 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Brady Dieda, Guest Services / Front Office at Santa Monica Proper Hotel
Responded Jan 17, 2024
Dear jaclyn2024, Thank you for your candid feedback on your recent stay at our hotel. As the Director of Guest Experience, I'm here to address your concerns and ensure a better experience in the future. We apologize for any confusion regarding the bed size and are reviewing our room descriptions for greater clarity. The issue with the balcony door and blackout blinds is being addressed by our maintenance team for immediate resolution. Your comments about the door assistance, valet service, and reservation process have been noted. We are taking steps to improve these areas and ensure our service meets the high standards we set. We appreciate your understanding and are working diligently to enhance our offerings. Thank you again for bringing these issues to our attention. We are committed to making the necessary improvements and hope to welcome you back soon. Kindest Regards, Brady Dieda Director of Guest Experience
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Everything you'd need in a truly modern hotel.
Room was well designed and thoughtfully laid out, I appreciated that there was both an iron and a handheld steamer provided in the closet, as well as the thoughtfully chosen bathrobes from Parachute and toiletries from Aesop.
The gym was also extremely comprehensive complete with a recovery plunge pool which afforded me amazing workouts everyday. Guest services and concierge was attentive and warm. Truly everything a modern traveller needs.
Room was well designed and thoughtfully laid out, I appreciated that there was both an iron and a handheld steamer provided in the closet, as well as the thoughtfully chosen bathrobes from Parachute and toiletries from Aesop.
The gym was also extremely comprehensive complete with a recovery plunge pool which afforded me amazing workouts everyday. Guest services and concierge was attentive and warm. Truly everything a modern traveller needs.
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Date of stay: December 2023Trip type: Traveled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Brady Dieda, Guest Services / Front Office at Santa Monica Proper Hotel
Responded Jan 10, 2024
Dear eunicet2024, Thank you for sharing your positive experience at Santa Monica Proper Hotel. We're thrilled to hear that you appreciated the thoughtful details in our rooms, from the Parachute bathrobes to the Aesop toiletries. It's also great to know that our gym facilities and guest services met your expectations. We strive to provide a comprehensive experience for the modern traveler, and your feedback is a wonderful affirmation of our efforts. We look forward to welcoming you back for another exceptional stay. Warm regards, Brady Dieda Director of Guest Experience
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed here in mid-February as a gift to my husband for his 50th birthday. The interior design is breathtaking, the staff is genuinely warm and friendly, and the housekeeping team had incredible attention to detail in our room. Housekeeping isn't something I normally think about beyond "did they make the bed and give us fresh towels", but seeing how they went the extra mile made us feel even more cared for and pampered as a guest. The rooms are expensive, but the value is there and more. I can't wait to go back.
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Date of stay: February 2024Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Cara Stoffel, General Manager at Santa Monica Proper Hotel
Responded Feb 23, 2024
Dear Familyof4andaDog, Thank you for choosing to celebrate your husband's 50th birthday with us in mid-February! We are thrilled to hear that you had a memorable stay. It's wonderful to know that you found the interior design breathtaking and that our staff provided genuinely warm and friendly service. We appreciate your acknowledgment of our housekeeping team's attention to detail, going the extra mile to make you feel cared for and pampered. We're delighted that you found the value in your stay and that it exceeded your expectations. We can't wait to welcome you back for another exceptional experience. Thank you for sharing your positive feedback, and we look forward to hosting you again soon! Best regards, Cara Stoffel General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed here for 3 nights in March when visiting rom NYC.
The hotel itself is absolutely beautiful from a design perspective—from the lobby to the rooms to the roof, the vibe was welcoming, chic, creative, and playful. We stayed in a room in the newer building and really liked it, the room had a very comfortable bed, walk in shower, clothing shelving and even a mini couch. I loved how open air everything is and sitting by the pool was very pleasant.
We took advantage of both bars and the rooftop restaurant. The view was beautiful and food was good too.
The staff at the hotel was very kind (although sometimes confused about who was a guest and who was just there for drinks).
The location is great—close to the beach and lots of other fun Santa Monica spots.
Valet parking is extremely pricey (not out of the norm for this area) but we actually street parked our car and that worked out totally fine too.
The hotel itself is absolutely beautiful from a design perspective—from the lobby to the rooms to the roof, the vibe was welcoming, chic, creative, and playful. We stayed in a room in the newer building and really liked it, the room had a very comfortable bed, walk in shower, clothing shelving and even a mini couch. I loved how open air everything is and sitting by the pool was very pleasant.
We took advantage of both bars and the rooftop restaurant. The view was beautiful and food was good too.
The staff at the hotel was very kind (although sometimes confused about who was a guest and who was just there for drinks).
The location is great—close to the beach and lots of other fun Santa Monica spots.
Valet parking is extremely pricey (not out of the norm for this area) but we actually street parked our car and that worked out totally fine too.
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Date of stay: March 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from julien laracine, General Manager at Santa Monica Proper Hotel
Responded Apr 2, 2022
Thank you for your kind review 🙏🏻 we are so glad that you enjoyed your stay with us and thanks a lot for spending time at our lobby lounge Palma, roof top restaurant Calabra and rooftop swimming pool. Thank you for your kind words about the team as well. we look forward to welcoming you back!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Breakfast at Palma was delicious,
Hotel location is fantastic,
But…we were disappointed about:
hundreds of dollars of extra food charges billed to my credit card after checkout; calls to fix it were not able to resolve issue; I am still waiting for a comprehensible explanation
-lunch reservation at Calabra turned into bait and switch… we were “offered” the “lounge” or the pool (literally to sit in the pool area) in lieu of our reserved table. When we balked at this the manager actually pulled up our reservation saying “oh there’s nothing specified here”…does one need to specify that a restaurant reservation is for a table …in the restaurant??
And finally, the striking workers woke us up bright and early.
Hotel location is fantastic,
But…we were disappointed about:
hundreds of dollars of extra food charges billed to my credit card after checkout; calls to fix it were not able to resolve issue; I am still waiting for a comprehensible explanation
-lunch reservation at Calabra turned into bait and switch… we were “offered” the “lounge” or the pool (literally to sit in the pool area) in lieu of our reserved table. When we balked at this the manager actually pulled up our reservation saying “oh there’s nothing specified here”…does one need to specify that a restaurant reservation is for a table …in the restaurant??
And finally, the striking workers woke us up bright and early.
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Review collected in partnership with this hotel
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Bruno Vergeynst, General Manager at Santa Monica Proper Hotel
Responded Mar 28, 2024
Dear Ms Kashaf, Thank you for taking the time to provide feedback on your recent visit. I am so sorry to hear about the disappointing aspects of your stay at Santa Monica Proper. I believe my colleague Josh has been in touch with you to clarify the billing questions. I am sorry you were impacted by the early demonstrations in front of the hotel and about the Calabra seating issue. I can assure you that we are taking your feedback to heart and addressing it with the team. We would love to welcoming you back to the property on a future visit to Santa Monica. Do not hesitate to reach out to me directly for a reservation. Warm regards, Bruno Vergeynst Managing Director bruno.vergeynst@properhotel.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Design, service, ambiance…has it all. As soon you step into hotel you feel so calm. The service is superb and the food is delicious. The hotel has literally thought of everything in its design. Even the housekeeping cleaned our room on the next level. I was so impressed by it all and can’t wait to stay at other Proper locations now.
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Review collected in partnership with this hotel
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Bruno Vergeynst, General Manager at Santa Monica Proper Hotel
Responded Mar 17, 2024
Dear Melissa P, Thank you for taking the time to share your wonderful experience with us! We're delighted to hear that you found our hotel to be a haven of calm from the moment you stepped inside. Creating a tranquil and welcoming atmosphere for our guests is one of our top priorities. We're thrilled that you were impressed with our superb service, delicious food, and thoughtful design. Our team works hard to ensure that every aspect of your stay is exceptional, and it's incredibly rewarding to receive such positive feedback. We're also glad to hear that our housekeeping team went above and beyond to ensure your room was impeccably clean and comfortable. Attention to detail is key, and we're pleased that it did not go unnoticed. Thank you for choosing to stay with us, and we look forward to welcoming you back in the future! Best regards, Bruno Vergeynst Managing Director Santa Monica Proper bruno.vergeynst@properhotel.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Our room was quite quiet. You won’t hear any noise from PCH as it’s a few blocks away.
Hi - hotel guests are of course allowed to bring outside guests to our restaurant calabra (our front office or our restaurant team would be more than happy to help you make a reservation). We are asking outside guests to make reservations on open table for dining at calabra and in our lobby lounge Palma. Thank you
Our rooftop is opened daily from 7.30am to 9.30 on weekdays and 11.30 on weekends
Hi Hime521! The hotel opened June 2019. Hope you can visit us soon!
"There are a lot of places to stay in the Los Angeles area, we felt for the level of service and amenities we received, well worth it ! "Read full review
"Check out the rooftop restaurant for dinner. The hotel is also walking distance from other restaurants and galleries."Read full review
"Address is on Wilshire, but hotel entry is on 7th. We drove around a bit figuring this out."Read full review
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PRICE RANGE
$550 - $720 (Based on Average Rates for a Standard Room)
LOCATION
United StatesCaliforniaSanta MonicaSanta Monica
NUMBER OF ROOMS
271
Prices are provided by our partners, and reflect nightly room rates, including any mandatory fees. Taxes not included. Please see our partners for more details.
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Claim Your ListingSANTA MONICA PROPER HOTEL - Updated 2025
Frequently Asked Questions about Santa Monica Proper Hotel
Which popular attractions are close to Santa Monica Proper Hotel?
Nearby attractions include Santa Monica History Museum (0.1 miles), HypergateVR (0.2 miles), and Santa Monica Playhouse (0.2 miles).
What are some of the property amenities at Santa Monica Proper Hotel?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
Which room amenities are available at Santa Monica Proper Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Santa Monica Proper Hotel?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Santa Monica Proper Hotel?
Yes, paid private parking on-site and valet parking are available to guests.
What are some restaurants close to Santa Monica Proper Hotel?
Conveniently located restaurants include Tar & Roses, Fritto Misto, and Huckleberry Bakery & Cafe.
Are there opportunities to exercise at Santa Monica Proper Hotel?
Yes, guests have access to a pool, a fitness center, and fitness classes during their stay.
Does Santa Monica Proper Hotel have airport transportation?
Yes, Santa Monica Proper Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Santa Monica Proper Hotel located near the city center?
Yes, it is 0.7 miles away from the center of Santa Monica.
Are any cleaning services offered at Santa Monica Proper Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Santa Monica Proper Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.