Oceana Santa Monica, LXR Hotels & Resorts
849 Ocean Ave, Santa Monica, CA 90403-1003
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What is Travelers’ Choice?
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What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
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Updated 12/10/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Oceana Santa Monica, LXR Hotels & Resorts
Updated 12/10/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#3 of 38 hotels in Santa Monica
Location
4.9
Cleanliness
4.9
Service
4.8
Value
4.4
Travelers' Choice
Daily Resort Charge will be added to the room rate and includes: wifi: morning beach yoga: beach cruiser bike rental: water and coffee: newspaper delivery: in room streaming/bluetooth: welcome gift and beverage: house car use.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Bicycles available
Children's television networks
Wifi
Pool / beach towels
Outdoor pool
Heated pool
Yoga classes
Fitness classes
Personal trainer
Restaurant
Breakfast available
Breakfast buffet
Outdoor dining area
Special diet menus
Wine / champagne
Hiking
Patio
Board games / puzzles
Airport transportation
Facial treatments
Full body massage
Makeup services
Manicure
Massage
Salon
Rooftop terrace
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Picnic area
Sun deck
Sun loungers / beach chairs
Sun umbrellas
Doorperson
First aid kit
24-hour front desk
Dry cleaning
Laundry service
Shoeshine
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Room features
Bathrobes
Air conditioning
Housekeeping
Private balcony
Room service
Minibar
Cable / satellite TV
Walk-in shower
Safe
Seating area
Sofa
Telephone
Wardrobe / closet
Bottled water
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Residential Neighborhood
Languages Spoken
English, French, Spanish
Location
Full view
78Somewhat walkable
Grade: 78 out of 100
164Restaurantswithin 0.75 miles
27Attractionswithin 0.75 miles
Contact
849 Ocean Ave, Santa Monica, CA 90403-1003
Getting there
Rental CarsSee rental cars from $36/day
345Reviews6Q+A58Room tips
Reviews
Traveler rating
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Popular mentions
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Most Recent
Shoutout to the staff that provided amazing service. Only exception is the female director who was a rude as F to my wife and baby. Everyone else was phenomenal. Special kudos to Lenny who was absolutely amazing. He felt like a family member I trust who would watch out for my wife and my baby when they were around the hotel.
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Hotel's Favorite
The staff at the Oceana Santa Monica makes every guest feel welcome - from our first visit through our most recent. There are always warm welcomes from the valet staff upon arrival through the front desk for check-in and the restaurant and lounge during the visit. The hotel is perfectly staffed for the scale and size of the property to give appropriate attention to every guest. We have stayed 4 times so far in 2022, and would like to commend the staff - each and every person we have had the pleasure to meet. The valet staff: Lenny, the manager, made wonderful recommendations for our experiences in LA, and was always ready to help; Cesar, who is an exceptionally mature and thoughtful young man who really stood out among the team; Cham Sean Mario And I know I am forgetting others, and they are all excellent! At the front desk: Nathan Victoria Krystal Melody Some others whose names I don't recall At the restaurant venues: Sarah, who is absolutely the hardest working most gregarious person who chipped in with wait staff and others to make sure no detail regarding anyone's experience was overlooked, Nery Alyssa and some others I don't recall. Also, weekend guests are treated to exceptional musical performances by David Aldo, an extremely talented male vocalist, whose voice is wonderful and musical selections perfect for setting the tone as we watched the sunset from the intimate 3rd floor lounge.…
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Date of stay: March 2022
Rooms
Service
Sleep Quality
Room Tip: The ocean view rooms offer a wonderful view of Ocean Avenue, Palisades Park and the beach along...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Emily Boyce, General Manager at Oceana Santa Monica, LXR Hotels & Resorts
Responded Jul 11, 2022
Dear @Curious621654, thank you very much for your kind response and we will be sure to congratulate those mentioned here for their notable hospitality! We are so pleased to hear you enjoyed your time with us at the Oceana just as well as your first experience here. We hope we can welcome you back in the near future. Again, thank you for your time. Warmest Regards, Emily & The Oceana Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We absolutely loved our recent stay at the Oceana LXR. Even before we arrived, I called the hotel and spoke with Josh Weis at the front desk to request an upgrade, as I am a diamond member. Josh was extremely friendly and welcoming, and as well he Informed me that we were already upgraded to a Suite! In fact, each and every employee that we encountered was extremely warm, friendly and helpful, and we enjoyed our stay so much more due to the warm and friendly atmosphere of the staff. The front desk staff are fantastic; As I mentioned before, Josh, as well as Hagar, Becca and last but not least, Francesca, all made our stay extremely pleasant. Breakfast was amazing and delicious, and we were assisted by Carlos, and Alyssa, and they were both terrific, and the service was excellent. Dylan as well as Carlos were so friendly and helpful at the pool, and assisted us with the lounge chairs, and towels. As we had rented a car, each and every time we arrived or left, we were warmly greeted by the valets, Lenny, Mario, and Chamron. Our suite was stunning. We were amazed how literally every square inch of our suite was impeccably decorated with the highest standards, and custom furniture. The room décor was straight out of Architectural Digest Magazine! I am in the construction industry, and as well, we just finished building a very large house, so I am keenly aware of what it takes to design and decorate a suite to perfection. The bathroom had Bottega Veneta products, and we enjoyed those products very much. The hotel had an amazing warm vibe, and as well, we thoroughly enjoyed the coziness of this boutique hotel. The pool area, as well as the dining areas were right outside our suite on the first floor. It was very nice to be able access everything in the hotel within a few steps of our suite on the first floor. The Oceana definitely lives up to the standards of the upscale LXR brand, and I wanted to commend the efforts of the General manager, Emily Boyce. There is no doubt in my mind that the warm and friendly atmosphere at this hotel, as well as the impeccable standards, are due to the efforts of Ms. Boyce. The location cannot be beat, overlooking the Ocean, right on the Ocean Avenue. Overall, this is an amazing hotel, and we will most definitely be making the Oceana LXR our new home away from home when we are in the Los Angeles/Santa Monica area.…
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Date of stay: August 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
+1
Over the span of just two nights, this hotel easily became one of my favorite Hilton family properties. Every aspect of our stay was truly outstanding but what really stood out was the staff. The service we received throughout the property was warm, inviting and welcoming! It is clear this hotel team is dedicated to the providing a great guest experience. We did not want for anything during our stay. I cannot wait to return!
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Emily Boyce, General Manager at Oceana Santa Monica, LXR Hotels & Resorts
Responded 1 week ago
Dear Jason, thank you so very much for this fantastic review of our property. This kind of feedback is what inspires us and motivates our team, we are truly pleased to hear of your experience. Thank you for taking the time to write us this review and if I may ever personally welcome you back to the hotel, please do not hesitate to reach out to me directly. Warmest Regards, Emily Boyce eboyce@hoteloceana.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This review is a long time coming. I was very hurt by an incident that happened at this hotel. Being handicapped is hard enough as it is, but to have a hotel not be able to accommodate your disability is heartbreaking. First off they have stairs leading to the lobby. They do have a make shift lift at the side of the building that was supposed to accommodate me. While mid rise, the lift got stuck. The management didn’t know what to do. As I waited claustrophobically, I started to feel weak. They luckily found a step later and I had to be pulled up. It was embarrassing and scary. I used my Hilton points to stay the night and after the incident I didn’t want to leave my room, so I got another night; so as to build up strength to go out again. When I informed them that I would stay another night, they offered no apology or even a slight discount on the second nights stay. Nothing. I was left shaken by this incident and it has taken me awhile to recover, hence this late review. I hope the powers that be fix the problems that affect the disabled wanting to stay at this hotel.…
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Emily Boyce, General Manager at Oceana Santa Monica, LXR Hotels & Resorts
Responded 1 week ago
Dear @kellybH8629BD, I am incredibly saddened to hear of your experience with us. I am even more disappointed that I did not get the opportunity to speak with you regarding this incident during your stay. As I research with my team what happened, may I kindly ask for your direct contact information so I may reach you by phone? My information is Emily Boyce, eboyce@hoteloceana.com. Thank you for your time. Kind Regards, Emily
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We just stayed at the Oceana Santa Monica to celebrate my mom’s 80th birthday. Mom has mobility issues, the wheelchair lift helped greatly. The bell stand staff were so friendly and helpful with mom getting in and out of the car. The hotel upgraded the two nights stay to an oceanfront suite which truly made it special for my mom. She was able to enjoy an ocean view from her own room. The location of the hotel is perfect on Ocean Ave. I would definitely stay there again
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Date of stay: July 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Emily Boyce, General Manager at Oceana Santa Monica, LXR Hotels & Resorts
Responded 1 week ago
Dear @728wh, thank you for taking the time to provide us with your feedback! We are thrilled to hear you enjoyed a lovely birthday stay to celebrate your mom's very special 80th year. We would love to have you back again in the future. Thank you again! Emily Boyce
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My husband and I thoroughly enjoyed our recent 3-night stay. We loved the California beach design and our room was beautiful and comfortable. The location is perfect - walking distance to the beach but out of the crazy scene near the pier. We had two delicious meals at the restaurant. But the best part was the staff. Chamron made us feel welcome from our first arrival and every time we saw him throughout our stay. Other standouts: Joshua and Tory at the front desk, Sarah at the pool and restaurant, Antonio at breakfast, and Cesar at the valet station. We had one small problem with our bill and Emily took care of it immediately. We appreciate everyone who made our stay so wonderful and we're already planning a return visit for my birthday!
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Date of stay: July 2022
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Emily Boyce, General Manager at Oceana Santa Monica, LXR Hotels & Resorts
Responded 1 week ago
Dear @LizW, thank you very much for your kind review and the special shout outs received for many of our team members! That is so wonderful you got to know each of them by name, and we love to see that personalized rapport created between our guests and our team members. We very much appreciate you taking the time to provide us with the feedback, and I also apologize for my delay in response! Wishing you a wonderful rest of your summer. Kind Regards, Emily Boyce
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Thought the hotel was beautiful, but their bill was very confusing upon check out. It had Meal, meal tax, drinks, drinks tax, tip, tip tax etc Only upon leaving and checking bill did I discover they had charged me for two separated breakfasts (over $100) for the same morning. I called and they did credit eventually but shouldn't have to deal with this in the first place. I echo other people's comments that as a Diamond member they only grudgingly gave us a 12pm "late" checkout.
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Date of stay: June 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Emily Boyce, General Manager at Oceana Santa Monica, LXR Hotels & Resorts
Responded 3 weeks ago
Dear @SuzanneD, thank you very much for providing us with the feedback on your stay. I do very much apologize there was a discrepancy with your bill and we will be sure to take note of this error on our end. As a smaller property, it is indeed difficult to accommodate later check-outs as we truly care about the arrival experience of every guest. I am sorry we could not accommodate a later check out for you on this occasion. Please do let me know if I am ever able to welcome you back on a future occasion. Warmest Regards, Emily Boyce eboyce@hoteloceana.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel is in a perfect location in Santa Monica. It does have the closest access to the walk way to beach of all the hotels on Ocean Avenue. The room and amenities were excellent including the pool and on-site restaurant . The staff was attentive and went out of their way to make our stay even better which is helped by this being a smaller boutique hotel rather than a large resort. We usually stay at the Fairmont down the street which is a good large resort if that is what you want. The general manager Emily was always around and at the front desk ready to help with any request which she did many times during our stay. As Hilton Diamond and Hyatt Globalist members we have found we usually get better upgrades though Hyatt except here. We were upgraded from our base room to an 850 square foot one bedroom suite poolside. The kids loved the easy access to the pool and would swim throughout the day. The only things I would mention is that the restaurant and bar prices are comparable to other hotels in the area which is pricey but expected. Also they do include a 20% gratuity which I didn’t have a problem with since the service was always excellent. We plan to stay here for all our future trips to Santa Monica.…
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Date of stay: June 2022
Value
Rooms
Service
Room Tip: Our kids loved our poolside room and would swim throughout the day.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Emily Boyce, General Manager at Oceana Santa Monica, LXR Hotels & Resorts
Responded Jul 11, 2022
Dear @waynekP4346BJ, thank you very much for your kind remarks and we are so pleased to hear you enjoyed your experience with us! We take pride in our level of service and it is always appreciated to see remarks such as these. Thank you again for your time and we do hope to see you again in the near future! Warm Regards, Emily & The Oceana Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Oceana tries hard. However, they fall short. The property is beautiful and well maintained. The valets are incredibly helpful and have great recommendations. They offer waters and always hold the door. I loved that they had complimentary bikes to use and we rode all the way to Venice Beach one day! The front desk employees are so-so and often were condescending and dismissive. They were not able to honor a late check out (we are Diamond status, so I was surprised) and I did request an ice bucket, which didn't show up until I reminded the front desk employee. The service isn't great. Like I said, they try hard, but I was often times waiting 20-30 minutes for drinks at the pool. The servers are friendly enough, but the wait time was irritating, especially because outside drinks are not allowed at the pool. We had the cheese board at the pool one day though and were very impressed with the quality and portions for the price. The most frustrating thing about Oceana is that they allow guests that have already checked out to use the amentias. On day two, we left our belongings at the pool and came back about a half hour later and someone was sitting on our day bed at the pool. I was blown away, because that guest did not have a room for the night, but was able to take our day bed and also bring her children to use the pool. I went to the front desk and all my belongings were packed behind the counter. However, my expensive beach coverup was conveniently missing. We spoke to several other (three full families) that were given a late check out (12:30p), but didn't leave the property until around dinner time. This should not be allowed at a "luxury" resort, especially when they are able to sit at the pool and drink water, as we are racking up a $300 bill and getting our belongings moved when we go for a short walk. The children screaming in the pool at the top of their lungs at 9pm really was the icing on the cake on the first night. The last day, we decided to eat breakfast at the restaurant on site. I was given the wrong order. I waited 20 additional minutes for my two eggs to come out and they were a very interesting orange color. I did not eat them, our waitress never came back and checked on us, and we STILL had to tip her 20% because it was included in the bill. As stated before, the service lacks. So, would I recommend Oceana? Probably not. Would I go back? Again, probably not. I was excited for this trip and left feeling disappointed.…
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Date of stay: June 2022
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Emily Boyce, General Manager at Oceana Santa Monica, LXR Hotels & Resorts
Responded Jul 11, 2022
Dear @brear7469, thank you very much for taking the time to provide us with your valuable feedback. I am very sorry to hear of your experience at our pool and that it was a challenge in enjoying your experience with us. We do allow our guests to enjoy the pool that are not able to be granted a late check-out as a means of still enjoying the property before their departure from Santa Monica. We have certainly noted your remarks of service times as well as the disturbance of other children around the pool. I wish I had had the opportunity to speak with you during your stay and thank you again for your time in sharing your feedback. I hope that you have a lovely week. Kindest Regards, Emily & The Oceana Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$1,070 - $1,517 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Oceana
LOCATION
United StatesCaliforniaSanta MonicaWilshire / Santa Monica
NUMBER OF ROOMS
70
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Claim Your Listing Frequently Asked Questions about Oceana Santa Monica, LXR Hotels & Resorts
Which popular attractions are close to Oceana Santa Monica, LXR Hotels & Resorts?
Nearby attractions include Montana Avenue (0.4 miles), Third Street Promenade (0.4 miles), and Annenberg Community Beach House (0.5 miles).
What are some of the property amenities at Oceana Santa Monica, LXR Hotels & Resorts?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Oceana Santa Monica, LXR Hotels & Resorts?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Oceana Santa Monica, LXR Hotels & Resorts?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Oceana Santa Monica, LXR Hotels & Resorts?
Yes, valet parking is available to guests.
What are some restaurants close to Oceana Santa Monica, LXR Hotels & Resorts?
Conveniently located restaurants include Burger Lounge, SUGARFISH by sushi nozawa, and Tender Greens.
Are there opportunities to exercise at Oceana Santa Monica, LXR Hotels & Resorts?
Yes, guests have access to a pool, a fitness center, and fitness classes during their stay.
Does Oceana Santa Monica, LXR Hotels & Resorts have airport transportation?
Yes, Oceana Santa Monica, LXR Hotels & Resorts offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Oceana Santa Monica, LXR Hotels & Resorts?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Oceana Santa Monica, LXR Hotels & Resorts?
The staff speaks multiple languages, including English, Spanish, and French.
Are there any historical sites close to Oceana Santa Monica, LXR Hotels & Resorts?
Many travelers enjoy visiting Will Rogers State Historic Park (2.4 miles), Annenberg Community Beach House (0.5 miles), and Shotgun House (1.8 miles).