This is a luxury boutique hotel just north of the Santa Monica Pier. Very professional yet kind and solicitous staff. A pool with lots of loungers and a gym that gets the job done. My suite was well decorated with designer touches. The king size bed was so comfortable I stayed an additional nigh !! The restaurant was very tasted and you can have your meals wherever you like !! Check out the outdoor deck on the 3rd floor It’s a Treat to hang there and watch the ocean.
My daughter and I ( and her stowaway friend!) just spent three nights at this stunning hotel located across the street from the beach in beautiful Santa Monica. What a terrific property. I believe all of the rooms are suites, and the living room area is huge and the whole room is decorated exquisitely. But without doubt the best part of the trip was the amazing service we received from Jessica, Avante and Michael. I think I drove poor Jessica crazy before we arrived, because things were changing rapidly in Los Angeles county due to the pandemic and I kept checking to see what was open and what wasn’t at the hotel. But she always had a smile on her face and was happy to help. The same is true of Avante, who checked with us multiple times to make sure we had everything we needed, as well as Michael who took care of us at the pool, but felt more like a friend. This is a lovely, quiet property and we would gladly stay here again. …
Simply put, Frankie in the restaurant is highly attentive. He predicts my needs before I know I need them. I think the Martini has served me was perhaps one of the best in my life and I'm comparing them to San Francisco. Melody and her Team at the Front Desk were extremely attentive and courteous. Some of the best in the industry. I met the Chef. Very personable and his dishes are 5 star. Reminds me of the days when I was a Chef. Thank you! Highly recommend. You have to see Frankie. One of the best in the industry.
This is actually a great place to stay. I have been to many different hotels around the world, and this hotel deserves a title as one of the best hotels. The staffs were generally nice, except for one in the restaurant. The room is nicely decorated with high end furnitures. The only downside is the sink. It has a small /single sink that you can not place your own amenities. The bathroom amenities are from Bottega. I have never seen a hotel uses bathroom amenities from Bottega. Wow! Nice touch. The location is pretty nice. You can access to beach in 5min. You can also walk along the beach. Very pleasant experience. To the shopping area, expect to walk about 20min. I understand it is COVID time, but their restaurant service for breakfast definitely needs some improvement. It took me 90min to order and get food. The server was agitated by us, and it ruined our day too. There were only 3 tables occupied, but two workers in the restaurant seem to be not efficient enough to handle the three table. Perhaps they are also handling room services. I saw one group gave up and left without ordering any food. If they can handle it, they should limit the number of guests or ask us to go somewhere else. So, my recommendation is not to use their restaurant for breakfast. The dinner was actually ok. One additional tip: ask for a room not facing the street. It was actually pretty loud in the morning due to all the traffics, constructions, and whatever. I know there us nothing the hotel can do, but you can avoid those by staying away from the rooms facing the street. In summary, there were some negatives, i still think this hotel deserves 5 star rating considering COVID situ. When we checked in, Hana was very nice and helpful. She gave us nice booster drinks for our family. I am a Diamond HH member, and they treated us pretty well with $44/day breakfast credit! Very nice. I will definitely stay here again in the future.…
Frankie at the Oceana bar is AWESOME!!! He took such good care of us! He made us feel so welcomed and even gave us complimentary shots! He made a specialty drink for me with a lot of shimmer! so pretty see below. I will always book at Oceana when i visit Santa Monica!
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