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Hotel Shangri-La Santa Monica

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Hotel Shangri-La Santa Monica
Hotel Shangri-La Santa Monica
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896 Reviews from our TripAdvisor Community

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Showing 760: English reviews
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

Great hotel, rooftop bar has the perfect view of the pier, fire pits and great drinks to sit and watch the world go by, a must visit if you are in Santa Monica! 2 minute walk from 3rd street and right across from from the pier it is in the ideal location for getting around SM

Helpful?
Thank Lee T
Dallas, Texas
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

This is my favorite boutique hotel in Santa Monica. I love having drinks on the rooftop and watching the sunset every night. You can walk to the Santa Monica Pier, open your window to beautiful palm trees and view the ocean. The view is amazing, you can walk to the best restaurants and it's in walking distance to go shopping.... More 

Helpful?
Thank Cat_from_TX
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 days ago NEW

Stayed for one night only. Immediately greeted and check-in was quick and informative. Valet was organised quickly and bags were also collected immediately in that process without any issues. We were informed that on our day of check-in that there appears to be an issue with linen. Therefore, concierge informed us that check-in would be late varying anywhere between 4-5... More 

Helpful?
Thank IzzyIsmail
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

This is a very overpriced hotel, pictures make it look a lot better than it is. The pool is not much bigger than a bath. The picture I saw suggested it was on the beach but it isn't, it's over a busy road and down steep steps\over bridge. Be very vary, as when i visited, even though they'd taken money... More 

Helpful?
2 Thank Melanie A
Sonny V, Guest Relations Manager at Hotel Shangri-La Santa Monica, responded to this review

Thank you so much for taking the time to share your experience on TripAdvisor. We are so grateful for the opportunity to connect with our guests after they depart, while also offering perspective and excitement to our future guests. In regards to the challenges you experienced during your stay, I can assure you that these have become the subject of... More 

London, United Kingdom
Level Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 1 week ago

Shangri-La is a fictional place described in the 1933 novel Lost Horizon by British author James Hilton. Hilton describes Shangri-La as a mystical, harmonious valley, gently guided from a lamasery, enclosed in the western end of the Kunlun Mountains. Shangri-La has become synonymous with any earthly paradise, and particularly a mythical Himalayan utopia – a permanently happy land, isolated from... More 

Helpful?
Thank Michael I
Sonny V, Guest Relations Manager at Hotel Shangri-La Santa Monica, responded to this review

Thank you so much for posting your review on TripAdvisor. We are so glad to know that you enjoyed your time with us, and we truly value your loyalty. For the first time, I'm speechless. My only response to your review is: "Yes! What he said!" Thank you so much again for taking the time to share your experience. We... More 

washington DC
Level Contributor
22 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago

we stayed here three nights in an amazing room on the 6th floor and loved it. the staff could not have been friendlier, always smiling, beds so comfortable, pool was nice, rooftop bar has great views and excellent location on ocean drive - easy walk to beach, promenade, pier but away from all the noise. not cheap particularly post-Brexit but... More 

Helpful?
Thank ChristinaandPaulo
Sonny V, Guest Relations Manager at Hotel Shangri-La Santa Monica, responded to this review

Thank you so much for taking the time to share your experience on TripAdvisor. The title of your review truly reflects our mission, and what we desire for each of our valued guests. After days or even weeks of travel, the spell cast by the beauty of Santa Monica can be the ideal culmination to a wonderful vacation. I want... More 

Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I think that this place is over rated. Because is near the beach the roof bar it's ok. They don't have protection for the sun, if you have attitude you can chill with good friend and some drinks (good tap beers) You can see all santa monica over there.

Helpful?
1 Thank Francisco R
Sonny V, Guest Relations Manager at Hotel Shangri-La Santa Monica, responded to this review

Thank you so much for taking the time to share your experience on TripAdvisor. Our rooftop lounge, ONYX, is truly special here in Santa Monica. Being the only indoor/outdoor rooftop lounge, with nightly breathtaking sunsets, and the exquisite recent renovation very little is left to be desired. Please come back and see us again! We so enjoy sharing the beauty... More 

London, United Kingdom
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed for 5 nights with 3 children in a terraced suite on the 6th floor overlooking the ocean. The suite had fabulous modern furniture, superb full kitchen, lovely modern bathroom, was clean, and exceptionally spacious. There was a separate bedroom for the adults and a bathroom with Jack and Jill doors. There was an excellent amount of storage allowing... More 

Helpful?
Thank lara d
Sonny V, Guest Relations Manager at Hotel Shangri-La Santa Monica, responded to this review

Thank you so much for taking the time to share your experience on TripAdvisor. We are so happy to read that you enjoyed your time here at Hotel Shangrila. I probably sound like a broken record, but there is no greater satisfaction than to read a line such as: "The staff without exception were helpful and friendly." This not only... More 

Level Contributor
6 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

Found this hotel a real joy to stay at. All the hotel staff were friendly and couldn't do enough for you. Valet parking was charged at $42 a night, thought this was a bit steep but lead to believe this is the going rate. The parking was hassle free though and staff once again were great. Room was very clean... More 

Helpful?
Thank sdds87
Sonny V, Guest Relations Manager at Hotel Shangri-La Santa Monica, responded to this review

Thank you so much for posting your review on TripAdvisor. We are so glad you enjoyed the beautiful art deco architecture of this hotel. It is such an honor to have the privilege of preserving this exquisite historic building. Amidst the lively beach town, it is truly a gem. As for our parking fee, you are right in assuming it... More 

Melbourne
Level Contributor
78 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We usually stay in Beverley Hills on layovers (heading home to Australia) & decided to try something different and head to Santa Monica. We booked this hotel due to the late checkout option & location. The location is fantastic. Agree there. However the rest of our stay was not so pleasant. We arrived VERY late at this hotel due to... More 

Helpful?
3 Thank Crystal77
Sonny V, Guest Relations Manager at Hotel Shangri-La Santa Monica, responded to this review

First and foremost, I want to offer our sincerest apologies to you and yours for the inconveniences you experienced during your stay. Our entire executive committee has seen your review, and changes are currently being implemented in order to ensure that these areas of operation receive the attention they need. This issue regarding late checkout points directly to a lack... More 

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Staying in Santa Monica

Neighborhood Profile
Santa Monica
Santa Monica is a coastal town that maintains a balance as a tourist destination and as an area with a thriving local culture. On the beach, bikers, roller-bladers, runners and walkers move along the famed bike path enjoying the beautiful Los Angeles weather. The solar-powered Ferris wheel at the Santa Monica pier spins high above the water, while park revelers scream with delight riding the roller coaster. Inland from the beach, Third Street Promenade bustles with shoppers and street performers, where every block seems to have a musical or acrobatic act drawing crowds giving Santa Monica both the feeling of a laid-back beach town and a major commercial hub.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Beachfront
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Meeting Rooms
  • Business Center with Internet Access
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Overlooking the Pacific since 1939, Hotel Shangri-La is a dramatic beacon of Art Deco beauty, Hollywood allure, and Los Angeles history. Perched on a high bluff, mere steps from the beach, this timeless Santa Monica boutique hotel has undergone a meticulous $30 million redesign -- promising you an idyllic haven of rejuvenation. ... more   less 

Additional Information about Hotel Shangri-La Santa Monica

Address: 1301 Ocean Avenue, Santa Monica, CA 90401-1019
Location: United States > California > Santa Monica > Santa Monica
Price Range: $355 - $1,211 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Shangri-La Santa Monica 4*
Number of rooms: 71
Reservation Options:
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Also Known As:
Hotel Shangri La Santa Monica
Hotel Style:
#8 On the Beach Hotel in Santa Monica
#10 Family Hotel in Santa Monica
#10 Luxury Hotel in Santa Monica
#14 Romantic Hotel in Santa Monica
#16 Business Hotel in Santa Monica
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