Shutters on the Beach
2,034 reviews
#13 of 38 Hotels in Santa Monica
Save
Share
1 Pico Blvd., Santa Monica, CA 90405-1063
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
$621
$539
SAVE $82
Free cancellation until 02/28/21
Reserve now, pay at stay
Orbitz.com
Booking.com
Trip.com$621
View all 15 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Full view
View all photos (891)891
Room & Suite (222)
Pool & Beach (104)
Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Paid stay-at-home policy for staff with symptoms
Read more
Updated 07/22/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Shutters on the Beach
Updated 07/22/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#13 of 38 hotels in Santa Monica
Location
Cleanliness
Service
Value
Travelers' Choice
Shutters on the Beach is more than just a spectacular place to stay, it’s the epitome of Southern California’s breezy lifestyle. This captivating hotel is located directly on the sand and within walking distance of the area’s biggest attractions including the Santa Monica Pier and hundreds of shops and restaurants. For business or pleasure, this quintessential beachfront hideaway is known as the place the high-profile go to be low-profile.
Read more
Full view
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Bicycle rental
Pets Allowed ( Dog / Pet Friendly )
Paid private parking on-site
Wifi
Paid internet
Hot tub
Pool / beach towels
Pool with view
Outdoor pool
Heated pool
Sauna
Restaurant
Poolside bar
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Fax / photocopying
Spa
Massage
Salon
24-hour security
Baggage storage
Concierge
Gift shop
Newspaper
Non-smoking hotel
Sun loungers / beach chairs
24-hour front desk
Dry cleaning
Laundry service
Show more
Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Minibar
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Ocean View
Languages Spoken
English, Spanish, Dutch, Portuguese
Location
Full view
91Great for walkers
Grade: 91 out of 100
29Restaurantswithin 0.3 miles
8Attractionswithin 0.3 miles
Contact
1 Pico Blvd., Santa Monica, CA 90405-1063
Getting there
Rental CarsSee rental cars from $32/day
2,034Reviews16Q+A100Room tips
Reviews
Traveler rating
- 1,158
- 423
- 219
- 113
- 121
Time of year
Traveler type
Language
More
Selected filters
- Filter
- English
Popular mentions
We arrived from a long drive from Northern California to Santa Monica. We were greeted with mask , person at the car service was super friendly and quickly escorted us to the lobby which sparkled clean. The check in was very smooth and five minutes later we were our beautiful room. The best part of the service is their direct connection with you, which is immediate upon checking. This provides touchless service where we requested via text room reservations, directions, ideas for restaurant, luggage and any other items. These request were immediately responded. The two restaurants overlooking the beach offered us great menu and the food was great. The room service was top notch and our eight year old could not stop from asking. We were able to conduct online school with our son using their FREE high speed internet. They accommodated by need to have a private room by giving us a very special rate which I really appreciated. THANK YOU CONCIERGE The service was great and the food was excellent. Will definitely return for other visits. OUR FAVORITE PLACE in Los Angeles Area…
Read more
Date of stay: September 2020
Location
Cleanliness
Service
Room Tip: Choose room overlooking the beach. But remember Santa Monica boardwalk is open all night. It...
See more room tips
Helpful
Responded 6 days ago
Dear Z6146VMroberts, We appreciate your gracious comments regarding your recent stay at Shutters on the Beach. We are truly encouraged by your response and will share your comments with our team. Thank you for taking the time to share your experience and we look forward to the opportunity of welcoming you back to our hotel. Sincerely, James Barela General Manager
Read more
My family of 4 (me, wife, 2 boys 3 and 1.5) came for labor day weekend. First I want to start with the good things about our stay. The service here was excellent. The staff was very courteous, pleasant, and very helpful. Everyone from the front desk staff to the bellman to the pool staff and cleaning crew were on point. We asked for a microwave and mini fridge and these were brought right away and set up right away. That was great. I felt like an important guest while staying here. We appreciated this level of attention. Our room was very nice and clean as well. We booked one of the suites to stay in and we were very impressed by how nice and clean it was. It had 3 balconies! The cleaning ladies come by multiple times a day and make sure it's spotless. We really appreciated that. The pool water here felt amazing for some reason. It was a salt pool and it felt like the perfect temperature and it was so soft on your skin. We loved it. The pool staff was also very accommodating. Wish the pool area was a larger area but it was still very good. Now for the "could use some work" issues. When you are paying $1200 a night, you expect a certain level of perfection that just didn't seem to come through in certain areas. First, our room was on the 4th floor and it's like a maze to get to. In order to get there you have to take 2 different elevators (or an elevator and a stair case) and either wind around the whole property or cut through the pool area. This was very inconvenient as it takes 5-10 mins just to get out of the building! Additionally, our room was extremely noisy. This hotel actually bridges a street below it and all night there were people on the street yelling or cars screeching or revving. Not ideal when you have 2 little ones trying to sleep in an unfamiliar environment. In the room, our tub shower handle didn't work so it was useless and the phones despite being land lines were useless as well because you could barely hear the person on the other end due to static and low volume. The saving grace was their texting option that allows you to communicate directly with the front desk. This was a lifesaver. But for $1200 a night, I expect everything to work. Once you're at the beach, if you want an umbrella and chairs, it'll cost you $70. I felt like this should be included with your stay. They didn't have enough towels when we got there. Seriously? I just paid $70 and no towels? They ended up bringing some an hour later. We ate at the Coast restaurant for breakfast and for the prices they charge I expected the food to be amazing. It was decent but it wasn't amazing. Our food was already cold when I got it but I was too hungry to complain. Even though the hotel is on the beach, to get to the water is about 1000 feet away (I measured it on Google maps). That's a long way to walk in the sand and it's just annoying especially after it took you 10 mins just to get out of the hotel. I would consider coming back here again for the right price but I didn't feel like I got good enough value. It is trying to be a high end hotel as it has the prices of one but falls a tad short of expectations in a few areas. Thanks for reading. …
Read more
Date of stay: September 2020Trip type: Traveled with family
Helpful
Responded 1 week ago
Dear DrR10n, We appreciate your candid and constructive comments concerning your stay at Shutters on the Beach. It is always a pleasure to receive feedback from our guests and is essential in our effort to improve our service standards. I am certainly dismayed to learn that your stay was not flawless. Please accept my sincere apologies for the various challenges you encountered during your visit. Your comments have been shared with the appropriate departments so that they may be addressed. Sincerely, James Barela General Manager
Read more
I would advise staying away from this place. While sitting on the beach in a covid filled Los Angeles, one of the contractors hired by Shutters on the Beach informed me that if I don’t like the less than 6 feet distance he was putting people around me, that I should then go and kill myself - there would be plenty of distance that way. EXCUSE ME? In a time of extreme mental fragility and a history of suicide in my family, killing oneself is by far WAYYYY over any type of line. And then he proceeds to verbally assault me with lines like: “Are you mentally stable?” “I’ll get the lifeguard to kick you off the beach forever” and “wtf is wrong with you bi*ch.” In telling hotel management about this occurrence, they said they’re was nothing they can do. So I’ll do something and post this review on every travel site to warn people about behavior this establishment condones.…
Read more
Date of stay: September 2020
Helpful
We just completed a 5 night stay at Shutters and had a wonderful experience. Despite the fact that we are in a pandemic and spa services as well as indoor dining were not available, Shutters did everything to make us feel well taken care of. The attention to detail and the service were excellent - even above and beyond expectations. Beatrice, the assistant manager, made certain that our needs were met and that our accommodations were exactly what we wanted. The room was immaculate, beautiful and large. It was stocked with excellent soaps, etc. The linens were "delicious" and the housekeeping service was excellent. The Coast restaurant was very good and we found ourselves hosting family for breakfast, lunch and dinners. Whatever we ordered was excellent - from salads to fish of the day. They also had two outdoor areas for serving so, depending on the weather and time of day, we could choose our location. The pool area was beautiful and the attendants, while being gracious and respectful, adhered to social distancing and informed us of mask requirements. Pico 1, the more formal restaurant on premises opened outdoors during our stay. Shutters also had a reciprocal dining arrangement with Casa del Mar [a beautiful hotel next door] which we could charge to our room at Shutters. The beach was gorgeous and literally right outside our door.. The lobby and upstairs bar area we're accessible and elegant. My husband and I were delighted with Shutters and look forward to our next visit.…
Read more
Date of stay: August 2020
Helpful
Responded 2 weeks ago
Dear Phyllis R, We appreciate your gracious comments regarding your recent stay at Shutters on the Beach. We are truly encouraged by your response and will share your comments with our team. Thank you for taking the time to share your experience and we look forward to the opportunity of welcoming you back to our hotel. Sincerely, James Barela General Manager
Read more
The property is beautiful on the beach however has major service issues. 1- we paid for a room with an ocean front with a balcony. We got ocean front without a balcony. If we hadn’t called they would have just charged the same price without any warning until he checkin although they knew already we were getting the room that we had not paid for. If I didn’t call to complain it would be like as if they hadn’t overpromised and sold a product that was misrepresented. This is dishonest and a rip off. 2- I found the service poor and waiters rude and aggressive. If Ritz Carlton is a 5 star hotel Shutters is at best a 2.5- 3 star service. 3- advantages are : the property is on the beach so easy access to the beach. And nice to sit on the boardwalk for breakfast 4- sleeping is impossible at the ocean from rooms as you will be waken up with loud people passing by and playing high volume music till 2-3 am and starts again at 7 am. 5- beach is overcrowded and not the best place for covid times. Sail at your own risk. …
Read more
Date of stay: August 2020Trip type: Traveled as a couple
Helpful
Responded 2 weeks ago
Dear Intertravel12, We appreciate your candid and constructive comments concerning your stay at Shutters on the Beach. It is always a pleasure to receive feedback from our guests and is essential in our effort to improve our service standards. I am certainly dismayed to learn that your stay was not flawless. Please accept my sincere apologies for the various challenges you encountered during your visit. May I ask you to reach me at jbarela@etchotels.com so I can hear more details about your stay? Looking forward to hearing back from you. Sincerely, James Barela General Manager
Read more
PRICE RANGE
$648 - $946 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
shutters on the beach hotel santa monica, shutters beach, shutters santa monica
LOCATION
United StatesCaliforniaSanta MonicaOcean Park / Santa Monica
NUMBER OF ROOMS
198
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing Frequently Asked Questions about Shutters on the Beach
Which popular attractions are close to Shutters on the Beach?
Nearby attractions include Ocean Avenue (0.09 miles), Palisades Park (0.09 miles), and Original Muscle Beach Santa Monica (0.2 miles).
What are some of the property amenities at Shutters on the Beach?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Shutters on the Beach?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Shutters on the Beach?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Shutters on the Beach?
Yes, paid private parking on-site, secured parking, and valet parking are available to guests.
What are some restaurants close to Shutters on the Beach?
Conveniently located restaurants include Stella Barra Pizzeria & Wine Bar, Brunos, and Casa Martin.
Are there opportunities to exercise at Shutters on the Beach?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Is Shutters on the Beach located near the city center?
Yes, it is 0.3 miles away from the center of Santa Monica.
Are any cleaning services offered at Shutters on the Beach?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Shutters on the Beach?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Shutters on the Beach offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.