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Hilton Santa Cruz / Scotts Valley

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Hilton Santa Cruz \/ Scotts Valley
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178 Reviews from our TripAdvisor Community

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Showing 172: English reviews
Keyport, New Jersey
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 days ago NEW

Expensive for what was offered, not enough towels, nor shampoo, pool area was noisy with arriving and departing parties dragging suitcases next to it, did not eat breakfast there because it was too expensive for what was offered, bathtub did not drain well, noisy from other rooms

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank Doris K
Los Angeles, California
Level Contributor
90 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

Overall the overnight stay was pleasant. We checked in around 11pm and the receptionist was lovely. The beds where comfortable and overall the room was clean and quiet. The trees all around made for a pleasant, tranquil environment. My only complaint would be that the housekeeping needs to up their game a little. There was a hair in the shower... More 

Helpful?
1 Thank cultdiva
Simi Valley, California
Level Contributor
36 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We visited Santa Cruz for a meeting and really enjoyed the venue. The staff was friendly, the rooms were updated, clean and comfortable. I highly recommend this location. We had breakfast and lunch provided and it was very good and healthy. Parking was the only minor issue. Although plenty if parking it was a bit of a treck from the... More 

Helpful?
1 Thank SGarde
miami, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

excellent operation, restaurant menu and service very exceptional, menu very different and done right, rooms very clean, good location, front desk very good in returnign credit card left in restaurant

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank James P
Ripon, California
Level Contributor
75 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here for one night, at the end of our vacation. The pool area was ok, but full of loud annoying kids who's parents didn't worry about them splashing anyone. The hot tub wasn't safe. The weren't great at stocking towels out there, so several people had to notify the front desk to get more. The hotel itself has... More 

Helpful?
1 Thank TXDG
Stockton, California
1 review
5 of 5 stars Reviewed 2 weeks ago

Our FAVORITE get away spot. 👏🏾👍🏾🤗 We would visit this area every month if possible, but since not do, we visit every chance we get. Love it ❣Please,inform us when ever there's a gift to get away.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Portia P
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I spent one night with my teenage kids and we had a great experience. The quality of the Hotel is very good and the price is up to the standard. We liked also the kindness of the staff. It is up on the hill but not too far from the center of Santa Cruz

Helpful?
Thank Paolo M
Encinitas, California
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Young staff was not able to fulfill my expectations for a quality stay at a Hilton brand hotel. Room was nice size but for a suite was not impressive. Check in process was terrible. House keeping did a poor job. We will not be staying there again.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
2 Thank Bryan S
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

When we travel to Scotts Valley to visit our son we always stay at this Hotel - beautiful scenery surrounding the hotel, close to restaurants and close to son's home. The service is always outstanding and we love the availability of the bar and restaurant in the hotel. We always make sure that we make reservations way in advance because... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank dagmarh723
Alameda, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

This is a very nice hotel - clean rooms, good bathrooms, comfortable beds, plenty of parking and outstanding food. This is a great place to stay if you are visiting Santa Cruz - the hotel is quiet and the location is very convenient. We had a couple of "glitches" and Daniel R. was tremendous in compensating us for those glitches,... More 

Helpful?
1 Thank jerseygirlhelen
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Center with Internet Access
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Self-Serve Laundry

Additional Information about Hilton Santa Cruz / Scotts Valley

Address: 6001 La Madrona Dr, Santa Cruz, CA 95060-1057
Location: United States > California > Santa Cruz
Price Range: $140 - $338 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Santa Cruz / Scotts Valley 3.5*
Number of rooms: 174
Reservation Options:
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Also Known As:
Hilton Santa Cruz / Scotts Valley Hotel Santa Cruz
Hilton Hotel Santa Cruz
Hotel Style:
#3 Business Hotel in Santa Cruz
#5 Family Hotel in Santa Cruz
#8 Romantic Hotel in Santa Cruz
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