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Hilton Santa Cruz / Scotts Valley

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Traveler (94)
Room & Suite (48)
Dining (4)
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Overview
  • Excellent52%
  • Very good23%
  • Average12%
  • Poor9%
  • Terrible4%
Travelers talk about
“fourth floor”(6 reviews)
“stone house”(6 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Offers from Hilton Santa Cruz / Scotts Valley
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Santa Cruz / Scotts Valley
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
May 6May 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (493)
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479 results
Traveler rating
239
113
61
46
20
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LanguageEnglish
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239
113
61
46
20
Show reviews that mention
All reviewsfourth floorhotel is beautifulstone housebreakfast buffetfront desk staffroom servicequiet locationeasy accessthe hotel is cleanrooms are spaciousan upgradepool and hot tubchecking outstayed here for one nightshort driveelevatorredwoods
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1 - 5 of 479 reviews
Reviewed yesterday

Ashley and Taylor are soo friendly it's like coming home to family ( the good family) :) They remembered my questions and followed up with me as to how things went. If I had a business near the property I would have to recruit them...More

Review collected in partnership with Hilton Hotels & Resorts
Thank Adam M
Hotel's Favorite
Reviewed February 6, 2018

We stayed over one night to avoid driving all the way back home after a late night at a Benefit event. The property was much bigger and nicer than I had expected. There was a small error by a new staff member at the front...More

4  Thank John S
Reviewed 2 days ago

First let me start with the layout of the hotel, it's terrible. I pre-picked a room on the 4th floor with a "forest view". I opened the curtains to find the grill of a Subaru 3 feet from my window. I asked to switch rooms...More

Thank John S
Reviewed 6 days ago

Very comfortable hotel, good for the business traveler. I appreciated the complete fitness center, the comfortable desk, and a large number of power outlets. The only drawback was the distance to Santa Cruz and the lack of nearby restaurant choices.

Review collected in partnership with Hilton Hotels & Resorts
Thank LBJPortland
Reviewed 2 weeks ago

This hotel is not near as nice as described. Their pool was too cold to swim in with the weather being chilly and their hot tub was not functioning at all. The place was overall a huge disappointment. Everything was either dirty or not functional...More

Review collected in partnership with Hilton Hotels & Resorts
1  Thank mellisor30
Response from Marina D, Manager at Hilton Santa Cruz / Scotts ValleyResponded 1 week ago

Dear mellisor30, We appreciate you taking the time to let us know about your recent visit. I’m sorry your visit was not as it should have been. It sounds like we have failed during your stay with us. We are following up with our managers...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Room Service
Bar/Lounge
Hotel Amenities
Free Parking
Business Center with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Outdoor pool
Details
Price range
$169 - $345 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Santa Cruz
#5 Family Hotel in Santa Cruz
#8 Romantic Hotel in Santa Cruz
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$169 - $345 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Santa Cruz
#5 Family Hotel in Santa Cruz
#8 Romantic Hotel in Santa Cruz
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveler (94)
Room & Suite (48)
Dining (4)
Pool & Beach (4)
Business Center & Event Rooms (7)
Questions & Answers
Ask a question
Withkid
November 29, 2017|
Answer
Response from karlar15 | Reviewed this property |
Not sure what the fee is and there are restrictions as to the size of dog. I believe they have all this info on their website.
0
Votes
DKCali
August 29, 2016|
AnswerShow all 6 answers
Response from dkghouse | Reviewed this property |
The boardwalk is a 15 minute drive, maybe 7 miles away. Lots of stop lights in between but a easy drive.
0
Votes
MissCarmelita
February 18, 2016|
AnswerShow all 4 answers
Response from gghorse | Reviewed this property |
Hi Sorry no pictures at the time I was staying there was equipment in the parking lot as there were renovations underway . No noise however at the times I was in the room.
0
Votes
Room Tips
"We had a room on the top floor that over looked the front of the hotel, its built on a hill side."
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"A quiet location in general. Some rooms may be back facing and darker toward to the woods."
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"Mountain View is better"
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"no suggestions, seem to have a choice of the parking lot or trees"
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