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Hilton Santa Cruz / Scotts Valley

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Traveler (96)
Room & Suite (50)
Dining (4)
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Overview
  • Excellent53%
  • Very good23%
  • Average12%
  • Poor9%
  • Terrible3%
Travelers talk about
“fourth floor”(6 reviews)
“stone house”(6 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
Offers from Hilton Santa Cruz / Scotts Valley
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Santa Cruz / Scotts Valley
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
Jun 5Jun 6
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1 room, 2 adults, 0 children
Standard Room
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Reviews (503)
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489 results
Traveler rating
246
114
63
46
20
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246
114
63
46
20
Show reviews that mention
All reviewsfourth floorhotel is beautifulstone housebreakfast buffetfront desk staffroom servicequiet locationeasy accessthe hotel is cleanrooms are spaciousan upgradepool and hot tubchecking outstayed here for one nightshort driveelevatorredwoods
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1 - 5 of 489 reviews
Reviewed today

The hotel overall is fine. The bathroom and the closet were just not as clean as normal. The front desk was very crowded and difficult to get service. Key cards do not always work. If not for another guest leaving I would not have been...More

Review collected in partnership with Hilton Hotels & Resorts
Thank elizabethgT8519VU
Hotel's Favorite
Reviewed February 6, 2018

We stayed over one night to avoid driving all the way back home after a late night at a Benefit event. The property was much bigger and nicer than I had expected. There was a small error by a new staff member at the front...More

4  Thank John S
Reviewed 2 days ago

The staff at this hotel was excellent. Its a beautiful hotel conveniently located close enough to the local sites, but secluded enough for peace and quiet. Just minutes drive to the coast or to the secluded Redwoods. I will definitely return.More

Review collected in partnership with Hilton Hotels & Resorts
Thank Ian B
Response from Marina D, Manager at Hilton Santa Cruz / Scotts ValleyResponded today

Dear Ian B, Thank you so much for your positive review of the Hilton, we appreciate it. We are glad to hear your enjoyed your visit to the Santa Cruz area. We will also let our staff know of your kind words, they take a...More

Reviewed 5 days ago via mobile

Sarah and Ian provided exceptional service. They met all my needs with a positive attitude and were attentive. The hotel was really clean and organized. The gym had new equipment including treadmills.More

1  Thank Karan S
Response from Marina D, Manager at Hilton Santa Cruz / Scotts ValleyResponded 3 days ago

Dear Karan, Thank you so much for your positive review of the hotel and staff. I know Sarah and Ian both take a lot of pride in what they do. We hope to see you again soon the next time your in the Santa Cruz...More

Reviewed 6 days ago

This is a beautiful hotel in a picture perfect setting. I can't say enough nice things about the staff. The only quirkiness about the place is that the 2 top floors are configured such that you need to take 2 different elevators to get there...More

Review collected in partnership with Hilton Hotels & Resorts
Thank uslyguy
Response from Marina D, Manager at Hilton Santa Cruz / Scotts ValleyResponded 3 days ago

Dear Uslyguy, We appreciate your kind review from your visit. This Hilton is indeed in a wonderful location. We hope you will visit us again soon. Thank you,

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Room Service
Bar/Lounge
Hotel Amenities
Free Parking
Business Center with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Outdoor pool
Details
Price range
$148 - $368 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Santa Cruz
#5 Family Hotel in Santa Cruz
#8 Romantic Hotel in Santa Cruz
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$148 - $368 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Santa Cruz
#5 Family Hotel in Santa Cruz
#8 Romantic Hotel in Santa Cruz
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveler (96)
Room & Suite (50)
Dining (4)
Pool & Beach (4)
Business Center & Event Rooms (7)
Questions & Answers
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Withkid
November 29, 2017|
Answer
Response from karlar15 | Reviewed this property |
Not sure what the fee is and there are restrictions as to the size of dog. I believe they have all this info on their website.
0
Votes
DKCali
August 29, 2016|
AnswerShow all 6 answers
Response from dkghouse | Reviewed this property |
The boardwalk is a 15 minute drive, maybe 7 miles away. Lots of stop lights in between but a easy drive.
0
Votes
MissCarmelita
February 18, 2016|
AnswerShow all 4 answers
Response from gghorse | Reviewed this property |
Hi Sorry no pictures at the time I was staying there was equipment in the parking lot as there were renovations underway . No noise however at the times I was in the room.
0
Votes
Room Tips
"We had a room on the top floor that over looked the front of the hotel, its built on a hill side."
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"A quiet location in general. Some rooms may be back facing and darker toward to the woods."
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"Mountain View is better"
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"no suggestions, seem to have a choice of the parking lot or trees"
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