Fairfield Inn & Suites Santa Cruz, CA

Fairfield Inn & Suites Santa Cruz, CA

Very comfortable seating area with balcony exit
Traveler (58)
View from Room 315. Note, this was taken with a zoom lens. W/O zoom, you see telephone pole
Room & Suite (44)
Blueberry & Chocolate Chip Scones
Dining (11)

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About

4.0
#23 of 58 hotels in Santa Cruz
Location
4.0
Cleanliness
4.5
Service
4.1
Value
3.9
Experience Fairfield Inn & Suites by Marriott Santa Cruz, CA, nestled inside the city of Santa Cruz, CA and infused with stylish spaces, inspiring design and seamless functionality. Work or relax with complimentary high speed Internet and our complimentary breakfast buffet offering fresh, hot and healthy options. Rooms and suites are furnished with a refrigerator, microwave, coffee maker, flat panel television and free movie channels. Suites feature a distinct living room with a well-lit work area, ergonomic chair and second high-definition television. Upgrade to a balcony suite where you will enjoy the beautiful nature scenery. Amenities include a heated pool, whirlpool spa, fitness center, guest laundry facility and a business center. There is also a spacious meeting room and fireside patio. Minutes from waterfront dining, wineries, redwoods, surfing, Beach Boardwalk, upscale boutiques, art galleries & the area's premiere shopping district.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Free breakfast
Bicycle rental
Hiking
Kids stay free
Children's television networks
Paid public parking on-site
Parking
Wifi
Pool / beach towels
Outdoor pool
Heated pool
Fence around pool
Breakfast available
Tennis court
Children Activities (Kid / Family Friendly)
Business Center with Internet Access
Meeting rooms
Baggage storage
Convenience store
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Sun loungers / beach chairs
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Room features
Allergy-free room
Air conditioning
Housekeeping
Safe
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Modern
Business
Languages Spoken
English, French, Spanish, Hungarian
Hotel links
Special Offer:Earn points toward free nights.

Location

2956 Mission St, Santa Cruz, CA 95060-5736
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Grade: 45 out of 100
45
San José Mineta International Airport
28.8 mi
See all flights
Monterey Peninsula Airport
28.3 mi
See all flights
148Reviews6Q+A28Room tips
Traveler rating
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Detailed Reviews
Jason N wrote a review Jan 2022
San Francisco, California
5.0 of 5 bubbles
TL; DR: I’m a monthly traveler and this Fairfield Inn was absolutely a gem in Santa Cruz. Very clean, modern and well kept. Definitely coming back.

This is a nice quiet property just off Hwy 1, but shielded enough from traffic that it's pretty quiet. Fairfield Inn SC is a newer property that is well maintained.

Anthony at the front desk was very friendly and accommodating of special requests (higher floor, view, later check out). Staff in general were very friendly and staffing was appropriate for the traffic.

We got the suite w/ a balcony on a higher level floor - though the hotel doesn't have amazing views from its location, by request, they placed us where there was a view of the ocean at least. The suite was spacious, well appointed, modern and best of all - immaculate. You could even see where housekeepers had wiped down high touch surfaces and counter tops from the residue of microfiber cloths being wiped across them.

Save money on breakfast - they had something for everyone, including for those w/ dietary restrictions like gluten allergies or vegetarian. The breakfast had a good spread of various proteins, cereals, fresh fruit, juice, tea/coffee and even grab and go items. An extra plus, that the set up of the breakfast area allows for plenty of social distancing. There's even a patio you can eat breakfast on.
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Date of stay: January 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
Room Tip: Save money on breakfast - they had something for everyone, including for those w/ dietary...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Aldventures wrote a review Dec 2020
3.0 of 5 bubbles
I picked this hotel because it was 10 to 15 walking distance to the breweries & wineries however it's still outskirts of the general area.

Upon check-in, they provided the hours of operation for breakfast however when you enter the room there is a letter stating breakfast is temporarily suspended because of Covid19. (Note other Fairfield Inn locations provided breakfast bags or a dedicated server.)

The room has poor soundproofing as you can hear the stomps from above and your neighbor. They also stated from the letter that they are waiting for disinfecting wipes but feel free to use your own and good thing I brought my own just in case.
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Date of stay: November 2020
3.0 of 5 bubblesValue
3.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
Room Tip: Higher Floor
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
jon w wrote a review Oct 2020
4.0 of 5 bubbles
Check-in was easily completed, with no issues. My room on the 3rd floor was ready a little earlier then check-in time, and I appreciate being allowed in early. The room was a single king, with no unusual features. It did face the ocean, but the site does not have a good view. Avoid the other side, as it faces a large homeless camp

The bathroom was large, clean, and the shower uses the pumps for soap, shampoo, etc (which I appreciate.) The valve was opposite the shower head, which I found more convenient then the usual positioning.

The wifi worked well

Free coffee, a microwave and refrigerator were standard in the room.

I could not locate any USB power ports on any of the lamps, headboards, etc in the room.
The "features" on the TV were not working (Netflicks, YouTube, etc) and the guide was not listing any programs. Annoying
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Date of stay: October 2020
3.0 of 5 bubblesRooms
4.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
Trip type: Traveled on business
Room Tip: Face the ocean and avoid leaving anything in view in your car. Homeless camp boarders the property
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Bruce F wrote a review Aug 2021
Walnut Creek, California
4.0 of 5 bubbles
Fairfield Inn on Mission Street in Santa Cruz is a fairly new hotel near UC Santa Cruz and Natural Bridges Sate Park. It is located on the west end of Santa Cruz, a short distance away from the downtown and wharf areas. There are many nearby restaurants, coffee shops and markets, yet the area of the hotel itself is very quiet. Evidence that the hotel is well-managed is everywhere. The front desk staff was professional and responsive, the hotel was clean and and housekeeping was very good (a note: daily housekeeping is not currently available but one can always get extra towels and we went prepared with that knowledge.) The breakfast buffet is back and very well run; there were no shortages or empty serving dishes. Rooms are modern with plenty of electrical and USB receptacles, and are of varying sizes. The only minor drawback is that the pool and hot tub are fairly small, becoming overwhelmed by a relatively small number of guests. We would happily stay there again.
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Date of stay: August 2021
4.0 of 5 bubblesValue
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Room Tip: some rooms have an ocean view.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ALTippet wrote a review May 2021
San Francisco, California
4.0 of 5 bubbles
This Fairfield looks brand new and so was very comfortable for our short overnight visit. It’s tucked away from downtown or the Boardwalk but close to Natural Bridges State Beach and to UC Santa Cruz. We planned on visiting the arboretum and West Cliff Dr so the hotel location was convenient for us.

The rooms were clean and comfortable and I liked that the hot tub was available for use by reservation. Breakfast was also by reservation and you had to fill out the ticket and choose what you wanted. Nothing special — Jimmy Dean microwaved sandwiches, yogurt and individually wrapped muffins. The Clif Bars were a surprise — a step up from standard granola bars. We had coffee in the lobby at breakfast but no juices. Microwaves were in the room if we preferred to just pick up breakfast early and microwave it later.

As with most new hotels, no tub in the room. Just a shower with shampoo/conditioner in big refillable bottles. Standard Fairfield tea shampoo which has a lovely fragrance we like.

The hotel is not really walking distance to any services so if you want to eat at a restaurant, be prepared to drive. But for what we needed (a short overnight) it worked well.
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Date of stay: May 2021Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Andy D wrote a review Jul 2021
Phoenix, Arizona
3.0 of 5 bubbles
The only nice thing about this property is the extra space in the room, especially when traveling with a family. Otherwise, there is no reason to stay here.

I forgot that Fairfield is on Marriotts low end of their offerings. Maybe that explains some of my missed expectations.

This was a family trip, however, I stay in hotels for work every week and know that a mediocre property can increase its score with amazing staff. Similarly, a nice property can lose points with mediocre staff.

The problem is if a property and the staff are mediocre, then there's not much hope for a memorable stay.

And that is exactly how to describe my experience here and why I would not return.

This property isn't exactly inexpensive to stay at, however, the franchisee has apparently decided to make the experience inexpensive. The 'breakfast' is non-existent (when management writes their response to this...are prepackaged gas station brand muffins and little boxes of cold cereal representative of breakfast to anyone? ), there is zero housekeeping - the check in signage clearly points this out. As in.. don't even ask.

And the staff experience, which I blame solely on the management, was very lacking too. With the exception of a nice older, tall gentleman one morning (who was very nice), I found the rest of staff, especial evening check in, to be not hospitable at all and unaware of the requests we made for our room on the Marriott app. Its not like i made up the options on the app. It's the Marriott app specifically for this hotel. And either the app is wrong or the front desk person is wrong.

Management needs to pretend they are a customer booking a room and see what options the app show are available vs. what the property actually offers.

Finally, if you are Marriott elite status, expect no recognition for your brand loyalty.

These are all reasons for me to choose another property on my next visit. Time to see what Hilton has to offer.

Good luck and safe travels!
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Date of stay: July 2021Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
PtownCraig wrote a review Mar 2021
Pleasanton, California
4.0 of 5 bubbles
We've stayed numerous times. Last was just before Covid hit. Still helpful friendly staff. Well kept facility. No breakfast buffet, exercise room, pool by reservation only makes it a different experience. Limited room cleaning for short stays because of covid makes it a lesser experience. They offer a bag of yogurt/muffin/fruit/cliff bar at the desk upon request. No fault of the staff. They're trying to keep everyone safe. Outside food- Upper Crust Pizza and Ferrell's donuts and Ice cream about a quarter mile back towards town were good. Don't miss the 10 minute walk down to the ocean and beach.
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Date of stay: March 2021
4.0 of 5 bubblesLocation
3.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Room Tip: Rooms facing Mission St(Hwy 1) do get some of the road noise(eg occasional motorcycle)
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Andy L wrote a review Jul 2020
Santa Monica, California, United States
5.0 of 5 bubbles
I’ve stayed at Fairfield properties before, so was expecting a very basic hotel and room. However, service and room were excellent. Our high floor corner room had distant views of the ocean when the sky was clear. This property is quite secluded from Santa Cruz proper, but was perfect for recovering from a long drive up the coast.
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Date of stay: July 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Nathaniel Whitehill, General Manager at Fairfield Inn & Suites Santa Cruz, CA
Responded Jul 21, 2020
Thank you for the outstanding review. We are ecstatic to hear that your found your stay with us to be the perfect rest stop along your path.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Laura wrote a review Apr 2024
Incline Village, Nevada
2.0 of 5 bubbles
We had 50 people, about 25 rooms, occupied for a hiking group. The breakfast buffet was nice every morning with lots of selection. But the pool & Jaccuzi were closed all 5 days. Every day they did not have an update on fixing it. It also is not reported as closed on the website. We also had no hot water in several rooms one afternoon. Location was very North of town and ubers were a minimum of $11/ride to wharf area. Friends stayed at same hotel 2-3 weeks earlier to preview the hikes and pool was not usable then. If I'd known, I would have changed hotels. After a long hike we were looking forward to a jaccuzi.
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Date of stay: April 2024Trip type: Traveled with friends
Room Tip: Lots of parking, quiet area, easy walk to Natural Bridges
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kris M wrote a review Aug 2023
3.0 of 5 bubbles
The room was fine, clean & comfy. Front desk staff was not fine. They were very rude when I questioned them about the $20/per day fee in case we damaged room or stole something from the food for purchase area. We have been Marriott members for almost 35 years and never heard of this. The breakfast was OK but the bacon was not cooked. We talked to assistant Mgr & were told it was fine, that they don't cook anything on site it is brought in from somewhere else. Others complained about as well. I contacted Marriott Bonvoy and they did not care either. Just be aware if you stay here. Good location but terrible Front desk employees
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Date of stay: July 2023Trip type: Traveled as a couple
Room Tip: Avoid breakfast
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MOMOF2B asked a question May 2018
NEW JERSEY94 contributions29 helpful votes
Are there any restaurants within walking distance
Answer from Sky Dominguez
Santa Cruz, California1 contribution1 helpful vote
We have both a Chinese restaurant called Tam's Cuisine, as well as an amazing restaurant called the West End Tap and Kitchen both with I walking distance to our location. We also have a wide variety of foods available with in a short 5 minute drive and delivery to our locations to suit almost anyone's needs!
Answer from sabrinayb
Westford, Massachusetts238 contributions53 helpful votes
Sorry, we didn't make coffee in the room
Nicandro Peinado asked a question Feb 2016
Oakland, California84 contributions37 helpful votes
Does this hotel have ocean views that you can see from these rooms or Suites?.
Answer from Sky Dominguez
Santa Cruz, California1 contribution1 helpful vote
Some of our King Suites on the 3rd and 4th floor have a peak of the ocean!
Nicandro Peinado asked a question Feb 2016
Oakland, California84 contributions37 helpful votes
Is this pool indoor or outdoor?.
Answer from Sky Dominguez
Santa Cruz, California1 contribution1 helpful vote
Our heated pool and Jacuzzi are outdoors.
Laura wrote a tip Apr 2024
Incline Village, Nevada2 contributions
2.0 of 5 bubbles
"Lots of parking, quiet area, easy walk to Natural Bridges"
Read full review
Scott wrote a tip Mar 2024
San Francisco, California6,486 contributions1,398 helpful vote
5.0 of 5 bubbles
"Alert: at 3:00 p.m. you will find a mile long backup of cars as you're approaching the hotel on mission Street. Pass the cars to get to the hotel."
Read full review
Kris M wrote a tip Aug 2023
2 contributions
3.0 of 5 bubbles
"Avoid breakfast"
Read full review
Road51221535933 wrote a tip Jun 2023
6 contributions2 helpful votes
1.0 of 5 bubbles
"Always ask if site is a franchise."
Read full review
LeRoy W wrote a tip Feb 2023
1 contribution2 helpful votes
1.0 of 5 bubbles
"Stay anyplace else"
Read full review
Not the right property for you?
There are more places to choose from in the Santa Cruz area.
PRICE RANGE
$169 - $316 (Based on Average Rates for a Standard Room)
LOCATION
United StatesCaliforniaSanta Cruz
NUMBER OF ROOMS
82
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Fairfield Inn & Suites Santa Cruz, CA - Updated 2024

Frequently Asked Questions about Fairfield Inn & Suites Santa Cruz, CA
Which popular attractions are close to Fairfield Inn & Suites Santa Cruz, CA?
Nearby attractions include Natural Bridges State Beach (0.6 miles), Monarch Butterfly Natural Preserve (0.6 miles), and Stockwell Cellars (0.7 miles).
What are some of the property amenities at Fairfield Inn & Suites Santa Cruz, CA?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Fairfield Inn & Suites Santa Cruz, CA?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Fairfield Inn & Suites Santa Cruz, CA?
Guests can enjoy free breakfast during their stay.
Is parking available at Fairfield Inn & Suites Santa Cruz, CA?
Yes, free parking and paid public parking on-site are available to guests.
What are some restaurants close to Fairfield Inn & Suites Santa Cruz, CA?
Conveniently located restaurants include West End Tap & Kitchen, Santa Cruz Mountain Brewery, and VIM Dining And Desert.
Are there opportunities to exercise at Fairfield Inn & Suites Santa Cruz, CA?
Yes, guests have access to a pool during their stay.
Are any cleaning services offered at Fairfield Inn & Suites Santa Cruz, CA?
Yes, dry cleaning and laundry service are offered to guests.
Does Fairfield Inn & Suites Santa Cruz, CA offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.
Which languages are spoken by the staff at Fairfield Inn & Suites Santa Cruz, CA?
The staff speaks multiple languages, including English, Spanish, French, and Hungarian.
Are there any historical sites close to Fairfield Inn & Suites Santa Cruz, CA?
Many travelers enjoy visiting San Lorenzo River Railroad Bridge (1.4 miles).
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