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Room & Suite (42)
Dining (11)
Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
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Updated 08/16/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Fairfield Inn & Suites Santa Cruz, CA
Updated 08/16/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#18 of 53 hotels in Santa Cruz
Location
Cleanliness
Service
Value
Travelers' Choice
Experience Fairfield Inn & Suites by Marriott Santa Cruz, CA, nestled inside the city of Santa Cruz, CA and infused with stylish spaces, inspiring design and seamless functionality. Work or relax with complimentary high speed Internet and our complimentary breakfast buffet offering fresh, hot and healthy options. Rooms and suites are furnished with a refrigerator, microwave, coffee maker, flat panel television and free movie channels. Suites feature a distinct living room with a well-lit work area, ergonomic chair and second high-definition television. Upgrade to a balcony suite where you will enjoy the beautiful nature scenery. Amenities include a heated pool, whirlpool spa, fitness center, guest laundry facility and a business center. There is also a spacious meeting room and fireside patio. Minutes from waterfront dining, wineries, redwoods, surfing, Beach Boardwalk, upscale boutiques, art galleries & the area's premiere shopping district.
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Room & Suite (42)42
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Free breakfast
Beach
Bicycle rental
Kids stay free
Children's television networks
Paid public parking on-site
Parking
Wifi
Pool / beach towels
Outdoor pool
Fence around pool
Breakfast available
Hiking
Children Activities (Kid / Family Friendly)
Business Center with Internet Access
Meeting rooms
Fax / photocopying
Baggage storage
Convenience store
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Sun loungers / beach chairs
24-hour front desk
Express check-in / check-out
Laundry service
Self-serve laundry
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Room features
Allergy-free room
Air conditioning
Housekeeping
Safe
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Green
Languages Spoken
English, French, Spanish, Hungarian
Location
Full view
56Somewhat walkable
Grade: 56 out of 100
21Restaurantswithin 0.75 miles
7Attractionswithin 0.75 miles
Contact
2956 Mission St, Santa Cruz, CA 95060-5736
Getting there
Rental CarsSee rental cars from $29/day
126Reviews6Q+A18Room tips
Reviews
Traveler rating
- 64
- 42
- 10
- 5
- 5
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Popular mentions
Check-in was easily completed, with no issues. My room on the 3rd floor was ready a little earlier then check-in time, and I appreciate being allowed in early. The room was a single king, with no unusual features. It did face the ocean, but the site does not have a good view. Avoid the other side, as it faces a large homeless camp The bathroom was large, clean, and the shower uses the pumps for soap, shampoo, etc (which I appreciate.) The valve was opposite the shower head, which I found more convenient then the usual positioning. The wifi worked well Free coffee, a microwave and refrigerator were standard in the room. I could not locate any USB power ports on any of the lamps, headboards, etc in the room. The "features" on the TV were not working (Netflicks, YouTube, etc) and the guide was not listing any programs. Annoying…
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Date of stay: October 2020Trip type: Traveled on business
Rooms
Cleanliness
Service
Room Tip: Face the ocean and avoid leaving anything in view in your car. Homeless camp boarders the property
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Helpful
Andy L wrote a review Jul 2020
Santa Monica, California, United States11 contributions5 helpful votes
I’ve stayed at Fairfield properties before, so was expecting a very basic hotel and room. However, service and room were excellent. Our high floor corner room had distant views of the ocean when the sky was clear. This property is quite secluded from Santa Cruz proper, but was perfect for recovering from a long drive up the coast.
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Date of stay: July 2020Trip type: Traveled as a couple
Helpful
Responded Jul 21, 2020
Thank you for the outstanding review. We are ecstatic to hear that your found your stay with us to be the perfect rest stop along your path.
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Since the Fairfield Inn is a national chain, I had some expectation that it would be operated professionally. We did not enjoy out stay for a few reasons. There are periods of time when no one is at the front desk. Usually hotel lobbies are a busy area of the hotel, but this lobby felt eerie and quiet. We had to wait almost ten minutes to check in and when we purchased water from the small store in the lobby we were never able to locate anyone to pay for it (we paid when we checked out). We did not have maid service - they literally never came. I was truly shocked. I travel quite a bit, and this has never happened to me before. I told the front desk and she just said she was sorry. I feel that a larger gesture would have been in order. The rooms are just OK and the bathrooms are nothing special. Locating the hair dryer was an adventure. FYI - they are hanging on a hook next to the closet. The positive comment I am able to make is about breakfast. They have a good selection of foods and it's well maintained. Everything is fresh and clean.…
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Date of stay: February 2020
Value
Service
Sleep Quality
Helpful
Responded Jul 21, 2020
We are sorry to hear that you found your stay with us to be lacking. We will be sure to review this with the appropriate parties.
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The property is not impressive. No restaurant, no lounge. G at the front desk said they were fully committed but the mysteriously found an upgrade. The gym is small. Time your workouts. I tip my hat to them for using large bottles of shampoo, etc. in the bathroom = environmentally friendly. The area is quiet and not really walking distance to anything that I could see (pouring rain). There were several run down RVs parked on nearby Mission Street. one of which had people living/ arguing inside it. Hmm... I mistakenly drove to the FIS in Capitola first which did have a restaurant. Perhaps that might be something to consider for the next go?
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Date of stay: December 2019Trip type: Traveled on business
Rooms
Location
Service
Room Tip: Room 327 has a balcony/ looks out on to Burkett St./ parking lot.
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Helpful
Responded Dec 5, 2019
Good morning, On behalf of the Fairfield by Marriott - Santa Cruz, I would like to thank you for taking the time to leave us a guest review. I am sorry to hear that you found your experience with us to be such a mediocre experience. We strive to deliver each of our guest's with an exceptional stay and we will be sure to utilize your review to further improve to reach this goal. We hope to have the opportunity to serve you again when next your travels bring you back to the Santa Cruz area!
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We stayed at the Fairfield Inn for 4 nights in October. We will definitely return. The location, breakfast, and staff were excellent. Gabriella at the front desk was very helpful and knowledgeable. The rates were reasonable and the neighborhood was quiet. It was close to Natural Bridges beach and the Mystery Spot and the redwoods.
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Date of stay: October 2019Trip type: Traveled as a couple
Helpful
Responded Nov 15, 2019
Thank you for the outstanding review!
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PRICE RANGE
$136 - $287 (Based on Average Rates for a Standard Room)
LOCATION
United StatesCaliforniaSanta Cruz
NUMBER OF ROOMS
82
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Claim Your Listing Frequently Asked Questions about Fairfield Inn & Suites Santa Cruz, CA
Which popular attractions are close to Fairfield Inn & Suites Santa Cruz, CA?
Nearby attractions include Natural Bridges State Beach (0.6 miles), Monarch Butterfly Natural Preserve (0.6 miles), and Moore Creek Wildlife Preserve (0.4 miles).
What are some of the property amenities at Fairfield Inn & Suites Santa Cruz, CA?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Fairfield Inn & Suites Santa Cruz, CA?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Fairfield Inn & Suites Santa Cruz, CA?
Guests can enjoy free breakfast during their stay.
Is parking available at Fairfield Inn & Suites Santa Cruz, CA?
Yes, free parking and paid public parking on-site are available to guests.
What are some restaurants close to Fairfield Inn & Suites Santa Cruz, CA?
Conveniently located restaurants include West End Tap & Kitchen, Kelly's French Bakery, and Santa Cruz Mountain Brewery.
Are there opportunities to exercise at Fairfield Inn & Suites Santa Cruz, CA?
Yes, guests have access to a pool during their stay.
Are any cleaning services offered at Fairfield Inn & Suites Santa Cruz, CA?
Yes, laundry service and self serve laundry are offered to guests.
Does Fairfield Inn & Suites Santa Cruz, CA offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.
Which languages are spoken by the staff at Fairfield Inn & Suites Santa Cruz, CA?
The staff speaks multiple languages, including English, Spanish, French, and Hungarian.
Are there any historical sites close to Fairfield Inn & Suites Santa Cruz, CA?
Many travelers enjoy visiting Davenport Jail (8.3 miles).