We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Where do I start...
The room was obviously recently renovated but...there is not a single hook in the whole room, there's no closet, no hangers, no towel bar, no toilet paper holder. One flimsy, holey blanket on the bed, not a single picture on the...More
I read all the reviews on this place, and even though they were not that great, I thought we should give it a try, because most of the reviews for places in this area are quite the same. Even for some major chain hotels. The...More
Last minute reservation at 10 pm.....so shame on us. The room was clean....but there was unidentifiable smell to it (combo of feet & mold and dirty carpet). The owners/front desk could care less, especially when they run out of most of the breakfast food with...More
We found the lay out of our room which turned out to be two rooms with two beds and an area with a desk microwave. The room appeared clean but needed some upkeep. The security lock on the door was broken but the desk clerk...More
Thank Karen L
Response from GuestXperienceTeam, Guest Relations Manager at Surf City Inn & SuitesResponded May 26, 2017
Hi Karen, Thank you for sharing your concerns with us. We try very hard to make our guests stays as pleasant as possible, and it is always a disappointment when we learn one of them has left with a less than first-rate experience. The service...More
Located in a sketchy part of Santa Cruz. No working A/C or heat. Crappy TV. Hotel charges $100 deposit, in addition to room rate to your card. On the plus side I had a large room with a King size bed and a sofa.More
Response from GuestXperienceTeam, Guest Relations Manager at Surf City Inn & SuitesResponded May 19, 2017
We are sorry to hear that you were somewhat disappointed with your stay with us, and that you did not love our location. When it come to the deposit, it is mandatory at check in, as it is in most hotels, but is totally refundable...More
$127 - $342 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#2 Green Hotel in Santa Cruz
#13 On the Beach Hotel in Santa Cruz
Number of rooms
TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Hotwire, Priceline, Travelocity, Hotels.com, Agoda, getaroom.com and HotelQuickly so you can book your Surf City Inn & Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.