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Comfort Inn Santa Cruz

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Comfort Inn Santa Cruz
Comfort Inn Santa Cruz
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232 Reviews from our TripAdvisor Community

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Showing 210: English reviews
Walnut Creek, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

While not walking distance to beach or boardwalk, its a nicer and ideal location for getting in and out of town. Property is always clean, staff courteous, and amenities you need for a quck get away.... small pool, hot tub, nice breakfast, and updated rooms.

Helpful?
1 Thank Tobi S
oscar s, General Manager at Comfort Inn Santa Cruz, responded to this review

Dear Tobi, glad to hear we're your go-to place to stay. Thank you for your review! We love to hear comments like yours - many people have this experience when they stay with us but don't take the time to leave a review, so thank you! We'd love to welcome you back when you're next in the area. Warm Regards,... More 

Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

I can't really say this hotel is anything better than average. First of all, the staff were all friendly and the outside area was nice. The pool was decent as well, no complaints there. The room itself was dingy and frankly not particularly clean. My sheets had several stains which was rather unpleasant. Also the room was rather dark and... More 

Helpful?
Thank hoochiscrazy
oscar s, General Manager at Comfort Inn Santa Cruz, responded to this review

Dear guest, we're very sorry to hear that about the stain - we are investigating what happened that morning - this is not the normal service level at our hotel, and we apologize sincerely that we missed this spot. I sincerely hope that you might come back on another occasion and stay with us when you are next in the... More 

Level Contributor
88 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Stayed here as it was one of the better priced in the area. Not really walking distance from the beach and pretty basic hotel. Clean though and quiet room. Breakfast is basic. Worth staying for a night.

Helpful?
Thank Benny2535
oscar s, Guest Relations Manager at Comfort Inn Santa Cruz, responded to this review

Dear Benny, thank you so much for such a thorough review. We are delighted to see that you enjoyed all aspects of your stay with us. Our aim is to provide comfortable stay with great amenities to all our guests, so I am glad we achieved our goal on your visit. We hope this means that you will stay with... More 

Willows, California
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Rooms were very clean and they have continental breakfast, they also have a pool and hot tub. Employees were very helpful and friendly. It was very quiet and only blocks away from everything you would need walking distants

Helpful?
Thank Penny F
oscar s, Guest Relations Manager at Comfort Inn Santa Cruz, responded to this review

Dear Penny, we are so pleased that you decided to stay with us on this special occasion. We aim to provide quality, comfortable stay with great service so we are really happy to see that we achieved our goal on your visit. Please know that we have shared your kind words to rest of the team and they were pleased... More 

Fremantle, Australia
Level Contributor
80 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Very very basic room. Only double beds. Tiny, cramped bathroom. The fan in the bathroom is so ridiculously loud that you wouldn't want to have to go during the night! Air con is also ridiculously loud. Breakfast below average. Tricky to get into if driving. Clean though. Hard to recommend.

Helpful?
Thank mumwife
oscar s, Guest Relations Manager at Comfort Inn Santa Cruz, responded to this review

We are very sorry and disappointed that you did not have your usual enjoyable stay with us. We are looking into the bathroom fan issue. This is not at all the usual comments guests give us. They normally have wonderful experience with us. We wish you had let us know about your experience during your stay with us, we would... More 

Temecula, CA
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

This is our second time staying at this motel. It's an old style motor hotel that has been fully remodeled. The rooms are nicely done with comfy beds and modern furniture. The breakfast area is a little small but they have the full breakfast bar one has come to expect. Overall it was a pleasant stay for our family of... More 

Helpful?
Thank luv42travel
oscar s, General Manager at Comfort Inn Santa Cruz, responded to this review

We always love to hear from returning guests! We're really happy to hear that you enjoyed your recent stay with us, and that you loved the full breakfast variety that we offer. Thank you for your review, we look forward to welcoming you back the next time you're in the area. Best regards, Hotel Management More 

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed August 17, 2016 via mobile

This hotel's location was perfect! Right between the amazing boardwalk and the university( about a 5 min. drive). However... The lobby smelled like BO, the room was dingy, old outdated furniture, fixtures, there was a hair in the shower (gross). The breakfast was sad, the container with hard-boiled eggs was dirty. I will not stay here again if I can... More 

Helpful?
Thank MzMarge
oscar s, Guest Relations Manager at Comfort Inn Santa Cruz, responded to this review

Dear guest, I'm so sorry that you did not fully enjoy your stay with us, and I'm shocked to hear that you thought that the room was smelly. I can honestly say that I have never had that complaint before, and nobody else mentioned it during the course of your stay. It may be that there was a particular smell... More 

Travelers are raving about these Santa Cruz hotels

North Fork, California
Level Contributor
63 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed August 17, 2016

Janis, the gal at the front desk was friendly & welcoming with a huge smile! She generously allowed us to check out 1 hour late with no extra fee. Margaret was the delightful breakfast lady. The breakfast was great! She made me a strawberry waffle. Original flavored waffle batter was also offered, with 2 sized of waffle irons. There were... More 

Helpful?
Thank Donna D
oscar s, Guest Relations Manager at Comfort Inn Santa Cruz, responded to this review

We're glad that the customer service you received was just as pleasant as your accommodations, Donna! We know Janis will be just as flattered as we were with your kind review. Thank you! More 

Woodland, California
Level Contributor
69 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 stars Reviewed August 16, 2016

Everyone at the front desk was friendly and seemed like they knew what they were doing. When we checked in the front desk was by herself, answering the phone which was ringing off the hook, and she seemed calm and multitasked like a champ. It cost $7 to Uber to the boardwalk, and then we walked the ~1 mile home,... More 

Helpful?
Thank Kimberly M
oscar s, Guest Relations Manager at Comfort Inn Santa Cruz, responded to this review

Dear Kimberly, we could not be happier that you were so impressed with our staff and our service - we'll be sure to pass your comments on to the team. We aim to make this impression on all of our guests, and usually we do. It's great that you liked our amenities and location, and we hope that you'll come... More 

Pleasanton, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 10, 2016 via mobile

It's a motel. Nothing fancy. Only a few short blocks from the boardwalk and beach. Not the greatest neighborhood, but was not overly concerned for our safety (and I have three teenage daughters) and only saw one arrest during our four night stay. It is Santa Cruz and not Newport Beach. The manager and his family are wonderful. We didn't... More 

Helpful?
Thank josephe33
oscar s, Guest Relations Manager at Comfort Inn Santa Cruz, responded to this review

We're thrilled that you enjoyed your stay with us - our location is hard to beat isn't it!? It's great to hear that you found our staff so friendly, we'll be sure to pass your comments to the team. We are sorry that you found the breakfast experience cramped - we are a little limited for space during busy periods,... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Breakfast Available
  • Free Parking
  • Dry Cleaning
  • Laundry Service

Additional Information about Comfort Inn Santa Cruz

Address: 110 Plymouth St, Santa Cruz, CA 95060-2932
Location: United States > California > Santa Cruz
Price Range: $84 - $200 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Comfort Inn Santa Cruz 2*
Number of rooms: 63
Reservation Options:
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Also Known As:
Comfort Inn Santa Cruz Hotel Santa Cruz
Hotel Style:
#4 Best Value Hotel in Santa Cruz
#6 Romantic Hotel in Santa Cruz
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