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Comfort Inn Santa Cruz

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Comfort Inn Santa Cruz
Comfort Inn Santa Cruz
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220 Reviews from our TripAdvisor Community

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Showing 199: English reviews
1 review
3 of 5 stars Reviewed yesterday NEW via mobile

The beds where to hard and the pillows where like air our son broke his arm while we where there and we couldnt get extra pillows we all slept poorly the rooms where very clean the breakfast was Great , above all the Staff was 5 stars . We will use them again because of the staff

Helpful?
Thank Carolyn M
Level Contributor
3 reviews
3 of 5 stars Reviewed 2 days ago NEW via mobile

I was here for a night. I was greeted very nicely and set up for my room very quickly! The rooms where so clean, I was very pleased with the level of detail and amenities in the room. Great stay!! The only problem I had was the next morning. My sibling was traveling with me and in the morning while... More 

Helpful?
Thank Jessica R
Pittsburg, California
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Stayed at the Comfort Inn in Santa Cruz for a concert I gave as a gift to my husband for Christmas. We checked in and received our room keys, we arrived at our spa suite and it was newly remodeled. There was a king bed and a sauna big enough for four people! The bed was extremely comfy and was... More 

Helpful?
Thank Mehltd
Bellingham, Washington
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Had a room there over the 4th of July weekend so it was fully booked and busy. First thing I noticed was it is hard to drive into coming off the highway in heavy traffic, due to the one way street it is on. The staff was very very helpful and friendly. The grounds and room were clean. The rooms... More 

Helpful?
Thank Don T
LA
Level Contributor
61 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Probably one of the nicest budget hotels I have stayed in. The rooms were recently renovated and tastefully decorated. Lots of granite counter tops and granite walls in the bath room. The beds and pillows were very comfortable. Outlet plugs were easy to reach.

Helpful?
Thank RjF-LA
oscar s, General Manager at Comfort Inn Santa Cruz, responded to this review

One of the nicest budget hotel? That's quite the compliment, and we're really flattered. Thanks for choosing us. We are extremely proud of all our staff who always go above and beyond in looking after our guests. We'll be sure to pass along your kind words to the rest of the team. We also happy to hear that you liked... More 

Gosford, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We found this property to be quite comfortable & a reasonable price for the USA.The location can be a little hard to find & slightly inconvenient when departing the property however the management's attitude to assist was far beyond many other locations we have stayed. One of the best we stayed in during our visit to the West Coast of... More 

Helpful?
Thank jstupot
oscar s, General Manager at Comfort Inn Santa Cruz, responded to this review

The best place you stayed in the west coast? That's quite the compliment, and we're really flattered. We're glad we could provide you with a pleasant and comfortable place to stay. Our goal is for our guests to feel as if they're at home, and it sounds like we achieved that. Thanks again for recommending us. We hope to welcome... More 

Roseville, California, United States
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

You get what you pay for as the saying goes.. This place is perfect for families staying in the Santa Cruz area. Beds are comfortable, it's quiet here.., breakfast is fantastic! The staff is friendly and the pool & spa area is really relaxing..

Helpful?
Thank Pamela R
oscar s, General Manager at Comfort Inn Santa Cruz, responded to this review

Dear Pamela, thank you for your review of our hotel. I'm truly humbled by your complimentary words and delighted to hear that you and your husband enjoyed our hotel, our amenities and our hospitality. Thank you so much, we sincerely hope to welcome you back again soon. Best regards, Oscar S. General Manager More 

Cambria
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The room was clean, but what made the stay exceptional was the front desk staff. They were so welcoming, and, breakfast was ready extra early in the morning. I checked out before 6:00 AM, and had a nice breakfast before taking off.

Helpful?
Thank vlcnwoman
oscar s, General Manager at Comfort Inn Santa Cruz, responded to this review

Thanks for choosing us. We are extremely proud of all our staff who always go above and beyond in looking after our guests. We'll be sure to pass along your kind words to the rest of the team. Thank you so much. Hope to see you soon again. Warm regards, Oscar S. General Manager More 

Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Not on the beach but only 10 minute drive to get to the Boardwalk. Hotel is very nice. Room was large, wifi worked great parking was easy. Biggest plus here is the lady working in the breakfast room! She was so nice and concerned that everyone get plenty of food. Replenishing as needed and telling everyone not to miss the... More 

Helpful?
Thank Pam D
oscar s, General Manager at Comfort Inn Santa Cruz, responded to this review

Dear Pam, we're glad that the customer service you received was just as pleasant as your accommodations. We are fortunate to have a wonderful team working with us. I know that breakfast service team will be just as flattered as I was with your kind review. Thank you so much, we hope to welcome you back again soon! Best, Oscar... More 

Madison, Wisconsin
Level Contributor
60 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
3 of 5 stars Reviewed June 19, 2016

At first impression, I didn't have a very good feeling but it turned out to be fine. The reception desk person was very pleasant but it looked like her kids were on the computers when we checked in. The room was very dark. Needed to turn all the lights on to be able to see. But the room was clean--but... More 

Helpful?
2 Thank lovetotravel52
oscar s, Manager at Comfort Inn Santa Cruz, responded to this review

Happy to hear you decided to stay with us when you were in the area. We're glad that your time here was comfortable and that you enjoyed many aspects of your stay with us. But we are disappointed that we weren't able to knock it out of the park for you. We appreciate your feedback and we'll be sure to... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service

Additional Information about Comfort Inn Santa Cruz

Address: 110 Plymouth Street, Santa Cruz, CA 95060
Location: United States > California > Santa Cruz
Price Range: $118 - $300 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Comfort Inn Santa Cruz 2*
Number of rooms: 63
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Also Known As:
Comfort Inn Santa Cruz Hotel Santa Cruz
Hotel Style:
#6 Romantic Hotel in Santa Cruz
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