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Comfort Inn Santa Cruz

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Comfort Inn Santa Cruz
Comfort Inn Santa Cruz
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226 Reviews from our TripAdvisor Community

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Showing 205: English reviews
Temecula, CA
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

This is our second time staying at this motel. It's an old style motor hotel that has been fully remodeled. The rooms are nicely done with comfy beds and modern furniture. The breakfast area is a little small but they have the full breakfast bar one has come to expect. Overall it was a pleasant stay for our family of... More 

Helpful?
Thank luv42travel
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago via mobile

This hotel's location was perfect! Right between the amazing boardwalk and the university( about a 5 min. drive). However... The lobby smelled like BO, the room was dingy, old outdated furniture, fixtures, there was a hair in the shower (gross). The breakfast was sad, the container with hard-boiled eggs was dirty. I will not stay here again if I can... More 

Helpful?
Thank MzMarge
oscar s, Guest Relations Manager at Comfort Inn Santa Cruz, responded to this review

Dear guest, I'm so sorry that you did not fully enjoy your stay with us, and I'm shocked to hear that you thought that the room was smelly. I can honestly say that I have never had that complaint before, and nobody else mentioned it during the course of your stay. It may be that there was a particular smell... More 

Travelers are raving about these Santa Cruz hotels

North Fork, California
Level Contributor
61 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 1 week ago

Janis, the gal at the front desk was friendly & welcoming with a huge smile! She generously allowed us to check out 1 hour late with no extra fee. Margaret was the delightful breakfast lady. The breakfast was great! She made me a strawberry waffle. Original flavored waffle batter was also offered, with 2 sized of waffle irons. There were... More 

Helpful?
Thank Donna D
oscar s, Guest Relations Manager at Comfort Inn Santa Cruz, responded to this review

We're glad that the customer service you received was just as pleasant as your accommodations, Donna! We know Janis will be just as flattered as we were with your kind review. Thank you! More 

Woodland, California
Level Contributor
69 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 stars Reviewed 1 week ago

Everyone at the front desk was friendly and seemed like they knew what they were doing. When we checked in the front desk was by herself, answering the phone which was ringing off the hook, and she seemed calm and multitasked like a champ. It cost $7 to Uber to the boardwalk, and then we walked the ~1 mile home,... More 

Helpful?
Thank Kimberly M
oscar s, Guest Relations Manager at Comfort Inn Santa Cruz, responded to this review

Dear Kimberly, we could not be happier that you were so impressed with our staff and our service - we'll be sure to pass your comments on to the team. We aim to make this impression on all of our guests, and usually we do. It's great that you liked our amenities and location, and we hope that you'll come... More 

Pleasanton, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago via mobile

It's a motel. Nothing fancy. Only a few short blocks from the boardwalk and beach. Not the greatest neighborhood, but was not overly concerned for our safety (and I have three teenage daughters) and only saw one arrest during our four night stay. It is Santa Cruz and not Newport Beach. The manager and his family are wonderful. We didn't... More 

Helpful?
Thank josephe33
oscar s, Guest Relations Manager at Comfort Inn Santa Cruz, responded to this review

We're thrilled that you enjoyed your stay with us - our location is hard to beat isn't it!? It's great to hear that you found our staff so friendly, we'll be sure to pass your comments to the team. We are sorry that you found the breakfast experience cramped - we are a little limited for space during busy periods,... More 

Las Vegas, Nevada
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We were up here visiting family but my husband & I decided to get away, just us for the night. Great choice! The lady at the front desk checking us in was very friendly & helpful. The rooms must have been redone because they looked great. Big king size bed, fridge, single serve coffee pot which was cool & the... More 

Helpful?
Thank TheMrs6464
oscar s, General Manager at Comfort Inn Santa Cruz, responded to this review

We're happy to hear that we provided all of the amenities that you needed during your stay with us, and that you found the room comfortable - we aim to provide a comfortable room and a good night's sleep for all our guests. I hope that when you return to the area, you'll be back to stay with us -... More 

Level Contributor
4 reviews
3 of 5 stars Reviewed 4 weeks ago via mobile

The beds where to hard and the pillows where like air our son broke his arm while we where there and we couldnt get extra pillows we all slept poorly the rooms where very clean the breakfast was Great , above all the Staff was 5 stars . We will use them again because of the staff

Helpful?
Thank Carolyn M
oscar s, General Manager at Comfort Inn Santa Cruz, responded to this review

Dear Carolyn, I'm so sorry that your trip was ruined by your poor son breaking his arm, and that we didn't accommodate your very understandable request for additional pillows. We're really disappointed that we didn't take the opportunity to make a very difficult time for you and your son a little easier by facilitating this, and we will definitely look... More 

Level Contributor
3 reviews
3 of 5 stars Reviewed 5 weeks ago via mobile

I was here for a night. I was greeted very nicely and set up for my room very quickly! The rooms where so clean, I was very pleased with the level of detail and amenities in the room. Great stay!! The only problem I had was the next morning. My sibling was traveling with me and in the morning while... More 

Helpful?
Thank Jessica R
oscar s, General Manager at Comfort Inn Santa Cruz, responded to this review

Dear Jessica, we're delighted that you had such a great initial experience in our hotel, and that you were so happy with your room. Your experience at breakfast has shocked me - our staff is known to be helpful and friendly, so this is very peculiar. We want to assure you that this is not our usual standard of service,... More 

Pittsburg, California
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed July 20, 2016

Stayed at the Comfort Inn in Santa Cruz for a concert I gave as a gift to my husband for Christmas. We checked in and received our room keys, we arrived at our spa suite and it was newly remodeled. There was a king bed and a sauna big enough for four people! The bed was extremely comfy and was... More 

Helpful?
2 Thank Mehltd
oscar s, General Manager at Comfort Inn Santa Cruz, responded to this review

We are delighted that you and your husband enjoyed your stay at the Comfort Inn. We pride ourselves on offering good service and excellent value to those traveling on a budget. It's great to hear that you enjoyed your renovated suite, we're really happy with how the remodeling is going, and we're looking forward to providing a fresh product to... More 

Bellingham, Washington
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed July 18, 2016

Had a room there over the 4th of July weekend so it was fully booked and busy. First thing I noticed was it is hard to drive into coming off the highway in heavy traffic, due to the one way street it is on. The staff was very very helpful and friendly. The grounds and room were clean. The rooms... More 

Helpful?
Thank Don T
oscar s, General Manager at Comfort Inn Santa Cruz, responded to this review

Dear Don, I'm really happy that you found our staff to be so helpful and friendly - we get many comments such as yours, and I'll be sure to pass yours on. I'm sorry that you did not find your bathroom to your liking, but I'm glad that you enjoyed our pool with your grand-daughter. Thank you for taking the... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Dry Cleaning
  • Laundry Service

Additional Information about Comfort Inn Santa Cruz

Address: 110 Plymouth St, Santa Cruz, CA 95060-2932
Location: United States > California > Santa Cruz
Price Range: $103 - $277 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Comfort Inn Santa Cruz 2*
Number of rooms: 63
Reservation Options:
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Also Known As:
Comfort Inn Santa Cruz Hotel Santa Cruz
Hotel Style:
#4 Best Value Hotel in Santa Cruz
#6 Romantic Hotel in Santa Cruz
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