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Continental Inn

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414 Ocean St, Santa Cruz, CA 95060-4636
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Free cancellation until 06/07/21
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Traveler (39)
Room & Suite (41)
Pool & Beach (2)

About

#19 of 53 hotels in Santa Cruz
Location
Cleanliness
Service
Value
Travelers' Choice
The Continental Inn is an affordably elegant hotel in the heart of Santa Cruz, just minutes from the Santa Cruz Beach Boardwalk and Municipal Wharf and just a short walk to the downtown area. Business and leisure travelers alike appreciate the amenities of our hotel. For comfort, convenience and quality service, the Continental Inn is your choice when visiting Santa Cruz.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Vending machine
Pets Allowed ( Dog / Pet Friendly )
Newspaper
Non-smoking hotel
24-hour front desk
Parking
Wifi
Hot tub
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Room features
Air conditioning
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Mid-range
279Reviews9Q+A38Room tips
Traveler rating
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  • 23
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Popular mentions
Julie R wrote a review May 11
12 contributions
We drove in from San Francisco without reservations and got lucky, a room had been released earlier in the day! The facility was clean, the grounds well cared for, management accommodating, and the room super clean. The main attraction though is the bed! One of the best nights sleep in a hotel ever! If you can get a room here you won’t be disappointed!
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Date of stay: May 2021Trip type: Traveled with family
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Ellie T wrote a review Nov 2020
Brighton, England, United Kingdom75 contributions50 helpful votes
Disappointed for the price paid. I found the room to be generally of OK cleanliness although at this time with Covid it does need to be better and the doors had hair stuck to them which was a bad sign that surfaces had not been wiped down properly. There were lots of scuff marks on doors and walls that made the room seem tired (Room 119). The blanket had holes in, the pillows were very uncomfortable and you could hear everything from the nearby rooms which did not make for a restful sleep. I wouldn't return unless the price was lower. It was easy enough to walk from here to the shops and restaurants though.
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Date of stay: November 2020
Value
Service
Sleep Quality
1 Helpful vote
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Response from INNsight Reputation Management, Owner at Continental Inn
Responded Dec 1, 2020
Dear Ellie, Thank you for the review! I’m happy to know that overall you had a good stay at the Continental Inn, and you loved our fantastic location that is close to many boutique shops and trendy restaurants. Even during such unpleasant times with COVID-19, our staff works tirelessly to welcome and accommodate our lovely guests, clean and sanitize our guest rooms before guests’ arrival. We feel our prices are competitive rather than overpriced compared to other surrounding hotels in Santa Cruz. Had you raised your concerns regarding the room amenities with the front desk staff while you were here, we would have happily helped you resolve all your issues. We may even have had you relocated to another guest room for your satisfaction. We hope you do give us another chance to earn your business on your next trip to Santa Cruz. To get the lowest rates on your next trip, we recommend booking your stay directly on our official website ContinentalInnSantaCruz.com and save up to 15% vs. OTAs! Thanks again for choosing to stay with us, Sid General Manager Continental Inn
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A R B wrote a review Jan 2020
Stoke-on-Trent, United Kingdom91 contributions43 helpful votes
Stayed for 1 night after a flight into San Jose. Reception is small, but adequate. On arrival, the staff were friendly enough and helpful in answering any questions. Car park is fine. Did have a couple of local residents racing their remote controlled car around the car park when I arrived, but not in a manner that was obstructive or rude. Room was small, but adequate and suitably comfy. It did feel a bit expensive. But not excessively so.
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Date of stay: November 2019
Rooms
Location
Service
Trip type: Traveled on business
Room Tip: it looks to have an annex on the opposite side of the road.
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1 Helpful vote
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Response from INNsight, Guest Relations Manager at Continental Inn
Responded Jan 10, 2020
A R B: Thank you so much for taking the time to leave us a review of your stay at the Continental Inn. I’m happy to know that overall you had a comfortable experience staying with us. We work really hard to ensure our guests have a pleasant experience from check-in to check-out. We’d like to host you again and strive to get us a perfect score from you on your next trip to Santa Cruz. Remember to book your stay directly on our official website, ContinentalInnSantaCruz.com to get the best deals and exciting offers. You can save up to 15% vs OTAs! Once again thank you for choosing to stay with us, Sid General Manager Continental Inn
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LJ B wrote a review Oct 2019
Worksop, United Kingdom26 contributions44 helpful votes
I worked on the boardwalk many years ago and this was the first visit back since then. Opted to stay nearer the downtown area so there was stuff to do at night. The hotel is in a good location for the downtown. It was clean and friendly. The shower head was looking tatty and needed changing, but the water was hot and, door didn’t seem to close properly. The jacuzzi looked horrible, crammed in a corner of the car park with a tatty fence around it. It was ok all in all and we enjoyed our time in Santa Cruz. Compared to Europe this really is vastly overpriced for what you get. However, in the US it probably hits about right. We stayed in a five star hotel in the centre of Amsterdam only a few months ago for $10 dollars more a night than the Continental Inn and believe me there is no comparison. Americans must have really low expectations, or lots of money.
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Date of stay: October 2019Trip type: Traveled as a couple
2 Helpful votes
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Response from INNsight, Guest Relations Manager at Continental Inn
Responded Oct 30, 2019
LJ, Thank you so much for taking the time to leave us a review of your stay with us. I’m happy to know that you loved our beautiful accommodations and our location. We feel our rates are more competitive rather than expensive for a high season visit to a popular destination beach town like Santa Cruz. Looking forward to seeing you again soon. Be sure to book your stay directly on ContinentalInnSantaCruz.com to get the lowest rates anywhere online on your next trip. You can save up to 15% vs OTAs. Thanks again for staying at the Continental Inn, Jay General Manager Continental Inn
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Kim E wrote a review Aug 2019
Norfolk, Massachusetts19 contributions23 helpful votes
This place was tiny. Parking is tight, space in the room was tight and even the check in area is tight. Friendly face to check in and very clean room, but pictures make it look larger than it is. Fine for a two night stay but expect nothing more than a small motel room. We never saw the pool or were even told where it was. (Across the street, I think.) The hot tub is in a scary little she'd enclosure in the back corner of the parking lot. I didn't see a lot in Santa Cruz that made me think there were many better places, so just know what to expect.
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Date of stay: August 2019Trip type: Traveled with family
1 Helpful vote
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Response from GuestEngagementTeam, General Manager at Continental Inn
Responded Aug 19, 2019
Kim: I am sorry to hear that you didn’t enjoy your time with us. Our recently remodeled guest rooms are 290 square feet. That’s not typically considered small by almost anyone's standards. Our front desk staff usually lets guests know where our amenities are located during check-in, I apologize for any confusion, and I’ll speak with the staff about better communication so that this doesn’t happen again. If you had just asked, they would have been more than happy to answer any questions about the hotel or share fun things to do in the area. I do hope you stay with us again the next time you’re in the area. We’d love to host you. Remember to book direct at ContinentalInnSantaCruz.com to find the best available rates online. Jay General Manager Continental Inn
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PRICE RANGE
$93 - $211 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
continental hotel santa cruz, continental santa cruz
LOCATION
United StatesCaliforniaSanta Cruz
NUMBER OF ROOMS
49
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Frequently Asked Questions about Continental Inn
Which popular attractions are close to Continental Inn?
Nearby attractions include West Cliff Drive (0.7 miles), Santa Cruz Beach Boardwalk (0.7 miles), and Santa Cruz Wharf (0.7 miles).
What are some of the property amenities at Continental Inn?
Some of the more popular amenities offered include free wifi, a pool, and free parking.
Which room amenities are available at Continental Inn?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
Is parking available at Continental Inn?
Yes, free parking is available to guests.
What are some restaurants close to Continental Inn?
Conveniently located restaurants include Marianne's Ice Cream, Linda's Seabreeze Cafe, and Lillian's Italian Kitchen.
Are there opportunities to exercise at Continental Inn?
Yes, guests have access to a pool during their stay.
Is Continental Inn located near the city center?
Yes, it is 0.7 miles away from the center of Santa Cruz.
Are pets allowed at Continental Inn?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Is Continental Inn accessible?
Yes, it offers wheelchair access. For specific inquiries, we recommend calling ahead to confirm.