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Ocean Gate Inn

Traveler (12)
Room & Suite (3)
  • Excellent2%
  • Very good13%
  • Average17%
  • Poor15%
  • Terrible53%
  • Oct 28, 2017
    “Walking distance to the Boardwalk”
  • Jul 9, 2018
    “It I could give one star I would!!”
111 Ocean St, Santa Cruz, CA 95060-5115 See on map
Free Wifi
Free Parking
Non-Smoking Hotel
Family Rooms
Business Center
1.5 Star accommodation
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Sep 30Oct 1
1 room, 2 adults, 0 children
Standard Room
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Hotel class
Hotel Amenities
Free Parking
Free High Speed Internet (WiFi)
Business Center with Internet Access
Non-Smoking Hotel
Refrigerator in room
Breakfast included
Room types
Non-Smoking Rooms, Family Rooms
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Number of rooms
Price range
$70 - $274 (Based on Average Rates for a Standard Room)
Also Known As
Ocean Gate Hotel Santa Cruz
United States > California > Santa Cruz
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Traveler (12)
Room & Suite (3)
Reviews (60)
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1 - 5 of 55 reviews
Reviewed July 9, 2018

The owner is a LAIR and has TERRIBlE customer service! You're better off sleeping ANYWHERE else, and I do mean anywhere, other than here! I've never encountered a person who worked in the customer service industry who was such a disrespectful liar. AVOID AVOID AVOID!!...More

1  Thank itsparis85
Response from GuestXperienceTeam, Guest Relations Manager at Ocean Gate InnResponded July 11, 2018

Thank you for your review. Your experience does not describe the type of hospitality that we want to provide for our guests at all. We apologize for any rudeness that was aimed towards you, and we are sorry that you did not have a wonderful...More

Reviewed April 16, 2018 via mobile

We had been driving all night and needed a place to stay. The hotel advertised views of the boardwalk or mountains. All we got was a view of the loud apartment complex next door. The hotel itself was a dump. Terrible customer service, a dated...More

1  Thank Julie C
Response from GuestXperienceTeam, Guest Relations Manager at Ocean Gate InnResponded April 21, 2018

It does not sound as if our property was well-matched for your needs and expectations at all, and we are sorry that we were unable to give you a better stay. Thank you for choosing our hotel on this occasion. Best wishes, Hotel Management

Reviewed October 28, 2017 via mobile

This is in a good location, the boardwalk and pier are both within walking distance, for people who can’t walk very far, you’d definitely need to use a car. Although not entirely the accommodation’s fault, parking and car manoeuvres weren’t easy at the best of...More

Thank Jonathan C
Response from GuestXperienceTeam, Guest Relations Manager at Ocean Gate InnResponded November 2, 2017

Hi Jonathan, Thank you for spending your valuable time in providing us with a review of your stay. We are happy to have provided you with a suitable location, and a suitable hotel, from which to explore this area. We hope to welcome you back...More

Reviewed August 10, 2017 via mobile

However much you might think this place is a bargain and even if just for one night DO NOT STAY HERE!!! It's the most disgusting filthy smelly and actually dangerous place we've ever had the misfortune to stay. Just gross. Yes it's walking distance to...More

2  Thank Ruth J
Response from GuestXperienceTeam, Guest Relations Manager at Ocean Gate InnResponded August 23, 2017

Hi Ruth, We are very sorry to hear that our hotel did not appeal to you, and that you did not enjoy your stay with us. We pride ourselves on providing clean, comfortable, great value accommodation in this area, and we are sorry that our...More

Reviewed August 7, 2017

I read a lot of negative comments here and at first, I was pretty skeptical but we've seen some worse motels out there and sometimes one's need is not the same as the others so we took the chance and booked one night stay. Here...More

1  Thank Paul L
Response from GuestXperienceTeam, Guest Relations Manager at Ocean Gate InnResponded August 23, 2017

Hi Paul, Thank you so much for taking the time to detail your stay with us so thoroughly. We are happy that you recognize that our motel is suitable short stays, and that it was suitable for your needs. We appreciate you being so candid...More

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Room Tips
"TIP: don't chose any room, pick another hotel!"
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"1st floor is parking area, 2nd and 3rd floors are rooms. Room 21 has a view of the back of the boardwalk!"
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"Search else where"
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"Our room overlooked the Boardwalk and you could hear all the Traffic. Very noisy during the day and early..."
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