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Hampton Inn Santa Cruz

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Hampton Inn Santa Cruz
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591 Reviews from our TripAdvisor Community

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Showing 584: English reviews
Springfield Oregon
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Very easy to find and great freeway access. Friendly staff and very clean rooms. Easy check in/out procedures. Close to several restaurants and main attractions. Would recommend and stay again if we return to Santa Cruz.

Review collected in partnership with Hampton

Helpful?
Thank MarieLongworth
Atlanta, Georgia
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Very clean hotel, good staff. But wasn't sure my car would be there the next morning based on the area and warning signs posted in the parking lot. Only real issue inside was a noisy A/C unit in the room.

Review collected in partnership with Hampton

Helpful?
Thank Tracy P
Sacramento, United States
1 review
4 of 5 stars Reviewed 1 week ago

The hotel is very easy to get to and has many places to walk to for dining, coffee, and ice cream. Rooms are clean and very comfortable. The pool is very small and we were a bit disappointed there was not a hot tub available. It was a bit pricey even for the off season but still enjoyable.

Review collected in partnership with Hampton

Helpful?
Thank Carolann O
Sacramento, California
1 review
5 of 5 stars Reviewed 1 week ago

Will stay here again. Our room was clean and comfortable, the breakfast buffet has something delicious to eat for everyone one in my family. My granddaughter enjoyed the pool. Beds were very comfortable and the staff was great.

Review collected in partnership with Hampton

Helpful?
Thank tereciag
North Texas
1 of 5 stars Reviewed 1 week ago

With some work this could be a great hotel but it has a long way to go. TV's didn't work and we had a very leaky toilet that pooled water on the floor. The room had a lot of room noise from the road. The sleeper sofa was so squicky that my kid wasn't able to sleep.

Review collected in partnership with Hampton

Helpful?
Thank X6772HD
Elk Grove, California
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

They saved us from a very bad experience at another hotel that we checked out of because it was not up to standard. To leave a hotel that was dark and dirty to walk-into clean, fresh and welcoming hotel, turned what would have been a horrible experience into a very nice one! Highly recommend the Hampton Inn Santa Cruz...for that... More 

Review collected in partnership with Hampton

Helpful?
Thank Gaylene H
BaysideHotels, Guest Relations Manager at Hampton Inn Santa Cruz, responded to this review

Thanks for the great review! I'm glad that you enjoyed your stay at our property and that we could help make your stay in Santa Cruz what you deserve. Thanks for choosing to stay with us, and we look forward to seeing you again on your next trip to the area! More 

Riverside, California
1 review
1 of 5 stars Reviewed 2 weeks ago

What a gross hotel, drug dealing in the parking lot. Room was outdated and dirty. We had to leave, didn't feel safe at this hotel. The wire for the tv was stapled to the wall. Paid for a one bedroom suite, was no bigger than an average room. Furniture was dirty, had to put a sheet to sit on the... More 

Review collected in partnership with Hampton

Helpful?
Thank Q7255LAtinap
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

Another sub par Hampton, I know this is the low tier hilton chain but I have stayed at good hampton inns. This one is tired and old. Has that not fresh smell. Beds are old, sheets are crappy. The kind of place you don't want to walk barefoot in your room or in the bathroom. And all for just 200... More 

Helpful?
Thank Otto B
BaysideHotels, Guest Relations Manager at Hampton Inn Santa Cruz, responded to this review

I'm sorry that you had a disappointing experience during your recent stay at our property. I will speak with our housekeeping manager in regards to your stay and to make sure our high standards of cleanliness are continuing to be met. Thank you for your feedback, and I hope that we have another chance to have you with us in... More 

San Mateo, Ca
Level Contributor
4 reviews
5 of 5 stars Reviewed 2 weeks ago

My friend and I stayed here 7-3-16 for one night for the 4th Of July weekend. Very smooth check-in process (we'd booked online) when we got there. The room was very clean and nicely decorated. We have NO COMPLAINTS and would definitely stay here again!

Helpful?
Thank vixtrippin
BaysideHotels, Guest Relations Manager at Hampton Inn Santa Cruz, responded to this review

Thanks for the great review! We really appreciate your staying with us, and I hope that we have the chance to see you again soon! More 

Sacramento, California
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Staff checked us in, told us where to park and wanted nothing else to do with us. We were not given any information about breakfast times or anything, therefor we never experienced their "free" breakfast since each time we came looking for it there was none. Vending machines all empty and never restocked with drinks. Just a sad excuse for... More 

Review collected in partnership with Hampton

Helpful?
Thank Jetsetters916
BaysideHotels, Guest Relations Manager at Hampton Inn Santa Cruz, responded to this review

I'm so sorry for your disappointing experience at our property. This definitely does not sound like our staff, who are regularly applauded for their helpfulness and for being informative, but I apologize if this occurred. I will follow up with our staff regarding your comments. I will also follow up with Coca-Cola regarding keeping our vending machines are well-stocked --... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
Official Description (provided by the hotel)
Welcome to the Hampton Inn Santa Cruz, a captivating California coast hotel. Treat yourself to our lovely retreat located near everything you'd ever need to make your visit the best it can be. Delight in superb sandy beaches, fascinating local history, out-of-this-world attractions and exceptionally fine dining. Experience a veritable vacation paradise in Santa Cruz. Our hospitable hotel puts you in perfect proximity to the beach, boardwalk and dozens of amazing attractions less than 2 miles away. ... more   less 

Additional Information about Hampton Inn Santa Cruz

Address: 1505 Ocean St, Santa Cruz, CA 95060-2826
Location: United States > California > Santa Cruz
Price Range: $145 - $367 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hampton Inn Santa Cruz 3*
Number of rooms: 46
Reservation Options:
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Also Known As:
Hampton Inn Santa Cruz Hotel Santa Cruz
Santa Cruz Hampton Inn
Hotel Style:
#6 Family Hotel in Santa Cruz
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