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Big 6 Motel

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Big 6 Motel
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43 Reviews from our TripAdvisor Community

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Showing 35: English reviews
Reviewed June 3, 2016 via mobile

We stayed here one night. The room was basic but just what was needed. Everything was very clean and the bed was very comfortable. Lovely coffee maker. Friendly and helpful lady at check in. Lots of parking. Close to the broad walk. Would stay again.

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Helpful?
Thank Jennifer H
Reviewed May 31, 2016

First, I would like to state that the motel itself is not the nicest, but certainly not the worst in the area. However, the customer service was the worst I had ever experienced. I booked my room online, and received an email stating that my check-in time was not confirmed by the motel. I called the motel to make sure...

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1Thank Rachel S
Reviewed October 27, 2015 via mobile

We booked in for 1 night on our California road trip. It wasn't a palace but was ok to get our heads down for the night. The room was a good size with fridge we had 2 double beds. The room/motel could do with a major updating, as the carpet & fittings and bathroom were all a bit shabby. The...

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Thank TrolleyDolleyTraveller
San Francisco, California
Reviewed October 17, 2015

We are from England and i have never arrived at a hotel anywhere i have travelled where the reception don't even talk to you, how rude is that. The internet was always always losing connection, we had to ask for fresh towels and the bed was never made, it was a grubby and tired place that needs renovating and the...

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Thank stephensteve D
Canterbury, United Kingdom
Reviewed September 28, 2015

HORRIBLE place! Nothing worked, pool always closed, WiFi very temperamental, rudest people i have ever met you can here them shouting and arguing with each other. Not a clue what they are doing. DO NOT BOOK A ROOM AT BIG 6 MOTEL

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Thank 108dannyp
Stockton, California
Reviewed August 16, 2015

Horrible Experience all the Horror story reviews are true, Room beat up, shower smelled like mildew as they have cloth shower curtains that haven't been changed in a while. ceiling panels loose above you. Broken window in room 2 doors down, A/C did not work on hottest day of the year, yet this was not disclosed upon arrival. pool closed...

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2Thank Rich E
Reviewed August 3, 2015 via mobile

The staff here are the rudest people I have ever met! I wish I could give them a zero or negative number! As soon as we walked into the office they started yelling at us about having our kids with us even though the policy states kids are free. They tried to make us get another room for $420. I...

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3Thank Lisa G
Reviewed July 29, 2015 via mobile

Worst of the Worst all around. Horrible customer service, the people have no concept of how to run a motel, they are plain rude and never make you feel welcome, very inhospitable. I feel bad we had to end up in that dump for two nights, simply disgusting. I complained about the cleanliness and the lady went off at me...

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3Thank Irving G
Reviewed June 29, 2015

Unbelievable that the city of Santa Cruz would allow a motel that is so unsanitary that it threatens the public's health. Horrible management and staff that are rude, obnoxious, and ill-mannered. Shame on them. Cigarette holes in linens, clogged toilet that overflowed, dirt and fingerprints everywhere. There was a hole in the wall with wires protruding. Pool so filthy that...

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5Thank Hamsa5
Reviewed April 6, 2015

the location is the only good thing I have to say about this motel. It is 3 min walking distance from the boardwalk. The owners were very rude! The lady got mad and loud with me because I didn't understand her question because of her accent. Sorry, but she did not even try to speak clearly! She didn't give me...

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3Thank TravelTheWorldPlease
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Amenities

Highlights
  • Free Parking
  • Pool
  • Beachfront
  • Free Internet
About the property
  • Wheelchair access
  • Beachfront
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Refrigerator in room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
Services
  • Free Parking
Official Description (provided by the hotel)
Big Six is located in Santa Cruz, along the beautiful coast of California. When coming to enjoy some sun in the fun, there’s nothing better than checking into a motel that offers the best location, with a stress-free environment. Big Six Santa Cruz is the best choice for inexpensive rates, great rooms and the friendly service that you as our customer deserve. Being located in the heart of Santa Cruz where guest will experience some of California’s best beaches, which are perfect for surfing, playing volleyball or just having a good time with family. In addition, the beach boardwalk is only two blocks from the motel. Please note that the property has been renovated as of May 2011. ... more   less 

Additional Information about Big 6 Motel

Address: 335 Riverside Ave, Santa Cruz, CA 95060
Location: United States > California > Santa Cruz
Hotel Class:2 star — Big 6 Motel 2*
Number of rooms: 21
Hotel Style:
#17 On the Beach Hotel in Santa Cruz
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Questions & Answers

Questions? Get answers from Big 6 Motel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Don't stay there.”
 of 5 bubbles stephensteved, Oct 17, 2015 | Read review
“stay else ware”
 of 5 bubbles 108dannyp, Sep 28, 2015 | Read review
“There are no good rooms”
 of 5 bubbles marke931, Oct 29, 2014 | Read review
“Ask for WiFi password and don't book it late at night... Much pricier”
 of 5 bubbles jordanzi, Sep 7, 2014 | Read review
“DON'T GO IN THE FIRST PLACE! You've just made a good choice!”
 of 5 bubbles chechina, Oct 15, 2013 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question