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Holiday Inn Express Santa Cruz

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Traveler (100)
Room & Suite (217)
Pool & Beach (23)
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Overview
  • Excellent42%
  • Very good38%
  • Average11%
  • Poor5%
  • Terrible4%
Travelers talk about
“hi express”(11 reviews)
“cinnamon rolls”(13 reviews)
AMENITIES
Free Wifi
Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Airport Transportation
2 Star Hotel
All hotel details
Offers from Holiday Inn Express Santa Cruz
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Offers from Holiday Inn Express Santa Cruz
Special Offer:Book Direct and Save
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Rooms
Jun 3Jun 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (538)
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211
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All reviewshi expresscinnamon rollsunderground garageshort drivefree breakfastwould stay here againclean hotelking suitebeds were very comfortablebreakfast roomroad tripparkingboardwalkfreewayhousekeepingdowntownhallway
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281 - 285 of 513 reviews
Reviewed June 7, 2013

We have stayed at this location several times this year and always find our stay to be very enjoyable. The rooms are clean and spacious. The front desk staff are helpful, friendly and polite. The parking garage is well lite and free. Hotel is conveniently...More

Thank wawalrus
Response from HIE_Santa_Cruz, General Manager at Holiday Inn Express Santa CruzResponded June 7, 2013

Dear wawalrus, Thank you so much for your loyalty and decision to make us your number one preference for anytime you are in Santa Cruz. It always excites us to see when guests share how much they love our hotel and our many amazing amenities....More

Reviewed June 5, 2013

First rate service - beautiful hotel-the nicest Holiday Inn Express I have ever stayed in. the room was unbelievable and I have stayed in many all over North America. the location is excellent, the pool is a perfect size with a great patio. the breakfast...More

Thank stephen m
Response from HIE_Santa_Cruz, General Manager at Holiday Inn Express Santa CruzResponded June 6, 2013

Stephen M, Wow thank you so much for sharing how much you loved us and think that we are the best out of any Holiday Inn Express. That means a lot and shows us we are reaching our goals of making every guest experience inspirational....More

Reviewed June 5, 2013

Spontaneous drive up the coast with no plans. Found by online reviews and must concur. Friendly staff, comfortable beds, super quiet, squeaky clean! Down side was lots of kids I guess a travel soccer teams stop so a little bit crowded at breakfast and forget...More

Thank Greydawn
Response from HIE_Santa_Cruz, General Manager at Holiday Inn Express Santa CruzResponded June 6, 2013

Dear GreyDawn, Clean, comfortable, and friendly is our motto. My team discusses everyday how we can improve our standards of excellence and how we are wowing all of our guests. I loved seeing that from our reviews you were not surprised to get exactly what...More

Reviewed June 4, 2013

Completely enjoyed our stay at the Holiday Inn Express, everyone was more than accomodating especially Andrew Pederson. He was attentive to detail with our entire group. Warm and personable, hands down to the entire staff for delivering excellent customer service!More

Thank Gina C
Response from HIE_Santa_Cruz, General Manager at Holiday Inn Express Santa CruzResponded June 6, 2013

Shout out to GinaC! Thank you so much for such an amazing review and mentioning our experience champions at our front desk. I will share this with them as they are always excited to see so many guests having stays that truly inspire them in...More

Reviewed May 30, 2013

Spent one night here on business. The facility is very clean, modern and up to date. Beds were very comfortable and service was good. Good spot to stay if on business or vacation. I would definitely stay here again when in the area.More

1  Thank Traveler06232009
Response from HIE_Santa_Cruz, General Manager at Holiday Inn Express Santa CruzResponded June 6, 2013

Dear Traveler06232009, Thank you so much for taking the time to share your experience. Be it for business or leisure we want you to be able to be yourself, feel impressed, and know that be it one visit or 50 that we will make you...More

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About
Amenities
Top amenities
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Breakfast included
Hotel Amenities
Business Center with Internet Access
Breakfast included
Meeting Rooms
Breakfast Available
Airport Transportation
Dry Cleaning
Laundry Service
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Center with Gym / Workout Room
Pool
Heated pool
Outdoor pool
Details
Price range
$128 - $390 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
Details
Price range
$128 - $390 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
Add Photo Photos
Traveler (100)
Room & Suite (217)
Pool & Beach (23)
Dining (21)
Amenities (12)
Business Center & Event Rooms (2)
Questions & Answers
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Grace G
September 19, 2016|
AnswerShow all 2 answers
Response from kevin h | Reviewed this property |
I think your question is best directed at the hotel, I was only a guest there.
0
Votes
Nancy G
July 7, 2016|
AnswerShow all 2 answers
Response from SteveTraveler | Reviewed this property |
Hi, I suggest you call the hotel directly.
0
Votes
Room Tips
"Ask for a room that does not face the street."
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"Farther from the street is good, quieter rooms."
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"join IHG and become a member"
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"Easy to get to from boardwalk. And amazing if you got a bad back."
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