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Came down to Santa Cruz for father's day on a Sunday.
Location is close to the freeway entrance.
Check in was painless.
Rooms were clean, stocked, has Keurig.
Stay was nice and quiet, accommodate a crib and extra towels effortlessly.
Parking is under the building,...More
Reliable holiday inn express off the highway stop. Very updated, modern and clean. Pillows and bed very comfortable. Quiet. Good temperature control. The only negative is they make you pay for parking....there seems to be no reason why. It's not near anything touristy or downtown....More
Management response:Responded March 11, 2017
We are so happy you enjoyed your recent stay with us, and I am so sorry to hear about your negative experience with our paid parking. Unfortunately that is out our control with paid parking, however it helps keep our property for you...More
The double queen suite was perfect for a family of six, with the fold-out sofa. Spacious, clean and comfortable. Great service. The kids loved the outdoor pool. My only complaint would be difficulties with the WiFi. My laptop stayed reliably connected, but my Android and...More
Maria at the front desk was very polite and very professional. The rooms are very clean and comfortable and I would recommend everyone I know to stay at this property. I really enjoyed the exercise room. I cannot say enough about warmly welcomed I was...More
We have stayed in other "Expresses" and usually had a good, clean if simple stay. This time not so much. First, we were turned away at check-in because we were early, and made to wait a petty 10 minutes. We were tired but rolled with...More
1 Thank Janice C
Response from IHGService, Guest Relations Manager at Holiday Inn Express Santa CruzResponded April 29, 2017
Dear Janice C,
We appreciate you taking the time to review our hotel. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. It was unfortunate to see your stay was not as pleasant as it could have been...More
$174 - $402 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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