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Embassy Suites by Hilton Valencia

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Embassy Suites by Hilton Valencia
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796 Reviews from our TripAdvisor Community

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Showing 785: English reviews
Anaheim
Reviewed yesterday NEW

Very helpful management and all staffs. Accommodated everything I need. My family and I stayed here for over two weeks because my husband was in the ICU at Henry Mayo Hospital. We live in OC. Thank you so much.

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Helpful?
Thank Staci T
Escondido, California
Reviewed 2 days ago NEWvia mobile

Front desk staff needs to be retrained on customer service. I have never felt so unwelcomed in a hotel before and I have been going to several hotels for years. We had a horrible check in experience and the staff did not once apologies for the inconvenience. This is a service industry and a "sorry for the inconvenience" will go...

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Helpful?
Thank RNA47
Santa Clarita, United States
Reviewed 3 days ago NEW

As a business hotel everything was delivered as expected. The evening reception is a nice little bonus, as well as the made to order breakfast options. Beds were comfortable as well as adequate usable space for working in the room.

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Helpful?
Thank kevinmR6527ZM
Lindsay, United States
Reviewed 4 days ago NEW

Need, better amenities as mentioned. We had a very hard time parking our vehicle, there was no drink available for our family, no water, no coffee. The pull out couch bed had springs coming out and make it very uncomfortable for the children, at breakfast the coffee machine stopped working. There was too much noise sound through the room walls,...

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1Thank F5158LYrubenb
Three Rivers, United States
Reviewed 1 week ago

Not a bad stay. Room needed to be updated, carpet stained, bathroom was still dirty from last guest. Maids did come in and clean up. Watch out for extra charges....Parking $10 a night was not at all disclosed and is ridiculous.

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Helpful?
Thank Edward L
Idaho Falls, Idaho
Reviewed 1 week ago

It is unbelievable that you have to pay $10.00 to park in your own lot when it is not even a secure lot. Could not believe that room service did not become available till 11am and breakfast was not an option. Television continuously went in and out of static. Not to mention the wifi wouldn't work and we paid the...

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Helpful?
Thank 895wendek
Banning, United States
Reviewed 1 week ago

Our suite was beautiful and so nice. Its at the top of the list for best places we have stayed. My son had trouble waking us up the next morning becasue the bed was so comfortable. We were here visiting family for Thanksgiving and seeing our great granddaughter for the first time since she was born.

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Helpful?
Thank minorj856
valencia, United States
Reviewed 1 week ago

The service was great. The beds are nice, I sleep really well at this place. This is one of my favorite places to stay. It feels like home away from home. Your choice of a made to order breakfast or buffet give you an option when you are in a hurry.

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Helpful?
Thank ladonnaj503
Riverside, California
Reviewed 1 week ago

Arrived to a dirty room was their six months ago same thing will not be back again they did comp my room which was good but I would rather a clean room breakfast service poor was given the wrong omelet when told it was not mine the cook continued to go on to the next customer

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Helpful?
Thank sharonrA7252VW
Milpitas, California
Reviewed 1 week ago

I had planned our stay a month prior to my trip and was very excited to see that there was an Embassy Suites located right off the 5 in Valencia. I quickly booked my room using my HHonors points and knew I wanted to take advantage of the cook to order breakfast. That was the main reason for choosing this...

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Helpful?
Thank wrightkine
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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free Breakfast
  • Room Service
  • Restaurant
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Public Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Meeting Rooms
  • Free Breakfast
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Check in to the Embassy Suites Valencia hotel and you will be in an ideal position to make the most of your time in California's Santa Clarita Valley. Just off Freeway 5, minutes from Six Flags Magic Mountain theme park, and less than 45 minutes from downtown Los Angeles, this all-suite hotel in Valencia, CA offers contemporary comfort and excellent service. ... more   less 

Additional Information about Embassy Suites by Hilton Valencia

Address: 28508 Westinghouse Pl, Santa Clarita, CA 91355-1398
Location: United States > California > Santa Clarita
Price Range: $154 - $255 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Valencia 3.5*
Number of rooms: 156
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Expedia, Booking.com, Hotels.com, Travelocity, Orbitz, Odigeo and Priceline so you can book your Embassy Suites by Hilton Valencia reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Valencia Hotel Valencia
Valencia Embassy Suites
Hotel Style:
#2 Business Hotel in Santa Clarita
#4 Family Hotel in Santa Clarita
#7 Romantic Hotel in Santa Clarita
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Questions & Answers

Here's what travelers have asked, with answers from Embassy Suites by Hilton Valencia staff and other travelers.
4 questions
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See all questions (4)

Questions? Get answers from Embassy Suites by Hilton Valencia staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Close to Magic Mountain.”
 of 5 bubbles timsK9162LG, Oct 13, 2016 | Read review
“If you have kids, it's easier to get a room on the first floor.”
 of 5 bubbles missjazeeboo, Sep 1, 2016 | Read review
“If possible, ask for rooms on the upper floors west side as it gives you a great view of the Magic Mountain amusement park.”
 of 5 bubbles Nyqwil, Aug 19, 2016 | Read review
“You can request theme park view, but you may see nearby businesses & the freeway which is located between the hotel and Magic Mountain.”
 of 5 bubbles nandtp, Aug 17, 2016 | Read review
“The first three floors are better than the fourth floor.”
 of 5 bubbles frankt520, Jul 13, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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