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Biltmore Hotel & Suites

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2151 Laurelwood Rd, Santa Clara, CA 95054-2754
Lowest prices for your stay
Booking.com
$109
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Free cancellation until 11/29/19
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Travelocity
$109
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Agoda.com
$115
$79
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Free cancellation until 11/30/19
Orbitz.com$109
Trip.com$97
ZenHotels.com$115
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Traveler (147)
Room & Suite (71)
Dining (3)

About

Location
Cleanliness
Service
Value
Biltmore Hotel & Suites in Santa Clara, California is your ideal 3 Star Bay Area hotel, offering meeting facilities, pet friendly rooms, family friendly rooms and packages, and a San Jose Airport shuttle all near California's Great America and the Santa Clara Convention Center.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Free airport transportation
Parking
Free internet
Wifi
Internet
Hot tub
Outdoor pool
Heated pool
Restaurant
Breakfast buffet
Snack bar
Vending machine
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Fax / photocopying
Baggage storage
Concierge
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Microwave
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Business
Languages Spoken
English, Spanish, Filipino
686Reviews8Q+A100Room tips
Traveler rating
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Popular mentions
Stayed 4 nights on business. The best feature is the restaurant/bar, which does both breakfast and dinner. Different dinner items were all good. Breakfast tip: the buffet is quite pricey. If you order a la carte, you can get eggs, potatoes, toast and a beverage for about half what the buffet costs. The room did not seem great value for money, but locals informed me that Levi's stadium nearly has caused hotel rates to shoot through the roof.
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Stayed here this past weekend for a conference. While rooms were clean, food service was good, and conference facilities were adequate, customer service was nonexistent! Noisy first two nights, called front desk and they did nothing. We were told to come to front desk and we would be compensated the next day. When we did we were met with the supposed “manager” who at once went off on us and said we had an attitude problem. We asked to speak to her supervisor and met with him. He did not seem to know what to do, promised to get back to us and never did. Night security is a joke. If you do stay here, stay in main building. Outer buildings are too noisy. Good luck!
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The fire alarm went off two days in a row, for no reason. had to evacuate the hotel both times. Only one elevator was working, down button on the sixth floor was not working, once in the elevator if you hit the button for the sixth floor all the lights would light up and would only go up to the fifth floor, them go back to the lobby. One saturday there was not enough parking. I asked the front desk where to park, there answer was "I don't know". There was dirty underwear the whole time we were there on the second floor of the stair case. Last but not least. My family and I coming back from a late dinner when a friend called me to tell me an employee of the hotel was in my room. Why was an employee in my room when at 10:00 at night, when we did not report any problems or asked for any assistance? I emailed the manager and never received a response. Sent a second email to group sales manager and received a generic response.
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Pros: Good food for breakfast. Friendly staff. Nice beds. Cons: no EV charging, (time to upgrade to the new century), too few parking spaces since they have social events such as weddings and reunions taking up the parking. No elevator for the three story buildings. Odd people sitting in their cars smoking ???
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This was my worst experience ever. Ac wasn't working and when we claimed they tried to move us to different room but every room is same.Staff was so rude and they were not ready to give refund. They ruined our vacation my daughter cried whole night coz it was so hot. Never ever recommend this place. Also they dont have elevator so get ready to carry your bags.
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PRICE RANGE
$98 - $395 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
biltmore hotel and suites, silicon valley central, biltmore hotel santa clara, biltmore hotel silicon valley central
LOCATION
United StatesCaliforniaSanta Clara
NUMBER OF ROOMS
263
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Frequently Asked Questions about Biltmore Hotel & Suites
Which popular attractions are close to Biltmore Hotel & Suites?
Nearby attractions include Intel Corp and Museum (0.3 miles), Reed's Indoor Range (0.6 miles), and Airsoft Extreme (0.7 miles).
What are some of the property amenities at Biltmore Hotel & Suites?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at Biltmore Hotel & Suites?
Guests can enjoy an on-site restaurant, a lounge, and a snack bar during their stay.
Is parking available at Biltmore Hotel & Suites?
Yes, free parking is available to guests.
What are some restaurants close to Biltmore Hotel & Suites?
Conveniently located restaurants include Birk's Restaurant, Athena Grill, and Pedro's Restaurant & Cantina.
Are there opportunities to exercise at Biltmore Hotel & Suites?
Yes, guests have access to a pool and a fitness center during their stay.
Does Biltmore Hotel & Suites have an airport shuttle?
Yes, Biltmore Hotel & Suites offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Biltmore Hotel & Suites?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Biltmore Hotel & Suites?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Biltmore Hotel & Suites offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Biltmore Hotel & Suites?
The staff speaks multiple languages, including English, Spanish, and Filipino.