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Avatar Hotel, a Joie de Vivre hotel

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Avatar Hotel, a Joie de Vivre hotel
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340 Reviews from our TripAdvisor Community

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Showing 311: English reviews
Santa Cruz, California, United States
Level Contributor
91 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My husband and I stayed one night at this hotel recently, and in many ways it was a great stay. The front desk is very customer oriented, to the point that they call the room after you've been there a little while to check that everything is okay. The decor is nicely modern, with whimsical hi-tech touches here and there... More 

Helpful?
Thank Elise Ann W
Management response:

Dear Elise Ann W I would like to thank you for taking time of sharing your recent experience at Avatar Hotel with us, it is very important for us to receive your feedback and we are glad to know that you were satisfied with the service offered. Our team is doing a tremendous job to make sure all our guests... More 

Pittsburgh, PA
Level Contributor
77 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The French phrase "Joie de Vivre" literally means "exhilaration" in English. So, to declare hour hotel chain as such is to make a big promise to customers. The Avatar hotel in Santa Clara, sadly, falls short of "exhilaration" and is more akin to a classic motel from the 1960s. Room decor is minimalist, evoking images of an Ikea furnished college... More 

Helpful?
Thank DonMarinelli
Management response:

Dear DonMarinelli First of all allow us to thank you for your review, detailing your experiences from your stay with us, firstly please accept our apologies for the areas that we fell short of expectations. Your comments are very important because thanks to them we would be able to improve our service. Best Regards, Howard Ruiz Front Office Manager hruiz@communehotels.com... More 

Sechelt, Canada
Level Contributor
40 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here in late June 2016, the rooms have a very cool modern design almost "Ikeaist" The king size platform bed was super comfortable and the rooms were spotless, staff were very friendly, the location is perfect for families going to a 49ers game or experiencing the Great America park. We were traveling by motorcycle so were just looking... More 

Helpful?
Thank Suncoastbiker
Mark S, General Manager at Avatar Hotel, a Joie de Vivre hotel, responded to this review

Thank you for your constructive comments about motorcycle parking. I am not sure we could pull that off but we can certainly look into the suggestion. More 

1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

I stayed at Avatar probably more than any other hotel, for it being close to where i work! Every time i go, i get that great customer service, checking in and out is always fast and easy! Very skilled, patient and friendly employees!

Helpful?
Thank Ahmed N
Mark S, General Manager at Avatar Hotel, a Joie de Vivre hotel, responded to this review

Thank you for being such a loyal customer of Avatar and expressing such positive comments. We look forward to seeing you back again. More 

Giza, Egypt
Level Contributor
29 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed June 17, 2016 via mobile

I stayed there for two nights and I liked how simple everything was. So near to some restaurants so you can have no problems with food. The room was nice, clean and modern. There are some open air seats where you can enjoy meditation

Helpful?
Thank Amr F
Mark S, General Manager at Avatar Hotel, a Joie de Vivre hotel, responded to this review

I apologize you have had such trouble at check in each time. When booking your next reservation directly with the hotel please ask for a manager to review your JOL preferences. More 

San Francisco, California
Level Contributor
119 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
3 of 5 stars Reviewed June 15, 2016

Check in is always a problem at this hotel. You may request something as that's the deal with JDV... Get here and then there's a battle. Sorry can't honor that..... then we are fully booked... to OK, we can make it happen. 6 for 6. I'm a JDV loyal member. So this trip.. Called the day before.. Pleading for a... More 

Helpful?
Thank casamoir
Tel Aviv
Level Contributor
43 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed June 14, 2016 via mobile

I loved everything about this hotel. Sure, it isn't the newest establishment but it is very well maintained!! Rooms are spotless clean, bed is comfortable, linens are clean and fresh, rooms are very well decorated. The pool is so much fun and the jet pool as well. The conveniently located ihop makes this place super appealing if you have a... More 

Helpful?
Thank blink188
Mark S, General Manager at Avatar Hotel, a Joie de Vivre hotel, responded to this review

Thank you for your comments and images of the pool area. More 

Jacksonville, FL
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 4, 2016 via mobile

The hotel was ok. The room is small and you can tell it was an older hotel by the popcorn ceilings and older amenities. The bathroom is tiny. The beds are stiff and the pillows were flat. The staff was extremely accommodating and very friendly. In the end, the hotel served its purpose being within walking distance to Levi Stadium.

Helpful?
Thank Fsukat724
Reno, Nevada, United States
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed June 1, 2016

From the robots in the lobby to the funky cool room decor, we loved everything about this place! The ladies checking us in were awesome. They called about a half hour later to make sure everything in the room was good. It was. :) The room was modern, clean, really cutely decorated, and very comfortable. Nice teevee with a fridge... More 

Helpful?
Thank LMStaton
Mark S, General Manager at Avatar Hotel, a Joie de Vivre hotel, responded to this review

I am glad you appreciated all the amenities and surroundings of our Hotel we hope you return again. More 

San Francisco, California
Level Contributor
200 reviews
160 hotel reviews
common_n_hotel_reviews_1bd8 128 helpful votes
1 of 5 stars Reviewed May 17, 2016 via mobile

I had stayed here before for a business trip and thought the place was decent and booked again Everything went wrong right from the get go - they asked me to check in online and give my preference - none of which was honored including my choice of room config and bed selection + location I got the worst possible... More 

Helpful?
Thank ThiaTravelvast
Mark S, General Manager at Avatar Hotel, a Joie de Vivre hotel, responded to this review

I apologize your stay was not to your expectations. We do try to meet guests requests when possible. Hotel business demands can restrict room location but we do try to honor them. Demand in Silicon Valley has increased room rates across all properties. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Avatar Duo Two Double Beds Room (30)
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Concierge
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Sync up with Avatar Hotel, the perfect portal to the vibrant technology hub of Silicon Valley. Our boutique hotel will keep you connected, rested and comfortable throughout your stay. Embrace your inner tech nerd. Our newly renovated rooms feature a large working desk, 37 inch flat screen TV, Ipod docking station, refrigerator and free high speed internet access. ... more   less 

Additional Information about Avatar Hotel, a Joie de Vivre hotel

Address: 4200 Great America Pkwy, Santa Clara, CA 95054-1210
Location: United States > California > Santa Clara
Price Range: $131 - $366 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Avatar Hotel, a Joie de Vivre hotel 3*
Number of rooms: 168
Reservation Options:
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Also Known As:
Best Western Santa Clara
Holiday Inn Santa Clara
Santa Clara Holiday Inn
Hotel Style:
#3 Green Hotel in Santa Clara
#10 Family Hotel in Santa Clara
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