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Avatar Hotel, a Joie de Vivre hotel

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Avatar Hotel, a Joie de Vivre hotel
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344 Reviews from our TripAdvisor Community

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Showing 315: English reviews
Nashua, New Hampshire
Level Contributor
41 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I enjoyed my stay at the Avatar for multiple reasons. I stayed on the uppermost (4th) floor and the room was extremely quiet. I never heard anything past 8:00 PM or so, outside of my room or from adjacent rooms. Nothing. So, it is a very good place to get some rest. The room is on the spacious side, the... More 

Helpful?
Thank RPMNashua_NH
Management response:

Dear RPMNashua_NH, We really appreciate you took the time to write such a detailed review of your recent stay at Avatar Hotel, it is very helpful for us to have your feedback as well for all the future travelers coming to our resort. We are delighted to read that you had such a wonderful experience and that we were able... More 

San Mateo, California
1 review
5 of 5 stars Reviewed 3 weeks ago

Very secure property and friendly staff. Clean ,beds are very comfortable! Great price,great location.I ALWAYS book at Avatar Santa Clara. Consistent great service! The beds are more comfortable than the Marriott Hotel across the Street. pool and sauna daily tested for maintenance.

Review collected in partnership with this hotel

Helpful?
Thank maryhD8305YL
Management response:

Dear maryhD8305YL, First and foremost please let me thank you for choosing Avatar Hotel during your recent vacations, we are so delighted to hear that everything was up to your expectations and that you enjoyed our facilities and service provided. Your review encourage us to keep working hard and to accomplish always our main goal which is the complete satisfaction... More 

Massachusetts, USA
Level Contributor
56 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Good location, and quite reasonable room rates for the area. A pleasantly techie ambience for what is clearly an upgraded former motel. My room on the 4th floor at the back was quiet enough, and I found the king bed comfortable. Internet service was a bit flaky on one of the 4 nights I stayed, and the hot water pressure... More 

Helpful?
Thank Boguespierre
Management response:

Dear Boguespierre, First of all allow us to thank you for your review, detailing your experiences from your stay with us, firstly please accept our apologies for the areas that we fell short of expectations. I will be addressing the Internet and the water situation to our Maintenance Manager in order to improve them. I do hope you give us... More 

Cambridge, United Kingdom
Level Contributor
35 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed at the hotel for business for a few days. I also booked for a colleague. The hotel had a funky, nerdy lobby which gave a nice vibe on arrival. The car park was very large and free. The room itself was quite small, particularly the bathroom and the sink area, I could not have the cupboard open and... More 

Helpful?
Thank dinangster
Management response:

Dear dinangster, Please allow me to thank you for choosing Avatar Hotel during your recent Trip and I’m really glad to read that you were so satisfied with our Hotel. We really appreciate your comments and I’m sorry if we were not able to exceed your expectations in some of our amenities, we are putting all our effort to improve... More 

Santa Cruz, California, United States
Level Contributor
91 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed July 13, 2016

My husband and I stayed one night at this hotel recently, and in many ways it was a great stay. The front desk is very customer oriented, to the point that they call the room after you've been there a little while to check that everything is okay. The decor is nicely modern, with whimsical hi-tech touches here and there... More 

Helpful?
Thank Elise Ann W
Management response:

Dear Elise Ann W I would like to thank you for taking time of sharing your recent experience at Avatar Hotel with us, it is very important for us to receive your feedback and we are glad to know that you were satisfied with the service offered. Our team is doing a tremendous job to make sure all our guests... More 

Pittsburgh, PA
Level Contributor
80 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
3 of 5 stars Reviewed July 13, 2016

The French phrase "Joie de Vivre" literally means "exhilaration" in English. So, to declare hour hotel chain as such is to make a big promise to customers. The Avatar hotel in Santa Clara, sadly, falls short of "exhilaration" and is more akin to a classic motel from the 1960s. Room decor is minimalist, evoking images of an Ikea furnished college... More 

Helpful?
Thank DonMarinelli
Management response:

Dear DonMarinelli First of all allow us to thank you for your review, detailing your experiences from your stay with us, firstly please accept our apologies for the areas that we fell short of expectations. Your comments are very important because thanks to them we would be able to improve our service. Best Regards, Howard Ruiz Front Office Manager hruiz@communehotels.com... More 

Sechelt, Canada
Level Contributor
40 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed July 3, 2016

We stayed here in late June 2016, the rooms have a very cool modern design almost "Ikeaist" The king size platform bed was super comfortable and the rooms were spotless, staff were very friendly, the location is perfect for families going to a 49ers game or experiencing the Great America park. We were traveling by motorcycle so were just looking... More 

Helpful?
Thank Suncoastbiker
Mark S, General Manager at Avatar Hotel, a Joie de Vivre hotel, responded to this review

Thank you for your constructive comments about motorcycle parking. I am not sure we could pull that off but we can certainly look into the suggestion. More 

1 review
5 of 5 stars Reviewed June 28, 2016 via mobile

I stayed at Avatar probably more than any other hotel, for it being close to where i work! Every time i go, i get that great customer service, checking in and out is always fast and easy! Very skilled, patient and friendly employees!

Helpful?
Thank Ahmed N
Mark S, General Manager at Avatar Hotel, a Joie de Vivre hotel, responded to this review

Thank you for being such a loyal customer of Avatar and expressing such positive comments. We look forward to seeing you back again. More 

Giza, Egypt
Level Contributor
29 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed June 17, 2016 via mobile

I stayed there for two nights and I liked how simple everything was. So near to some restaurants so you can have no problems with food. The room was nice, clean and modern. There are some open air seats where you can enjoy meditation

Helpful?
Thank Amr F
Mark S, General Manager at Avatar Hotel, a Joie de Vivre hotel, responded to this review

I apologize you have had such trouble at check in each time. When booking your next reservation directly with the hotel please ask for a manager to review your JOL preferences. More 

San Francisco, California
Level Contributor
126 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
3 of 5 stars Reviewed June 15, 2016

Check in is always a problem at this hotel. You may request something as that's the deal with JDV... Get here and then there's a battle. Sorry can't honor that..... then we are fully booked... to OK, we can make it happen. 6 for 6. I'm a JDV loyal member. So this trip.. Called the day before.. Pleading for a... More 

Helpful?
Thank casamoir
Questions? Get answers from hotel staff and past guests. Ask a question

292 photos of this hotel

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Avatar Duo Two Double Beds Room (30)
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Concierge
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Sync up with Avatar Hotel, the perfect portal to the vibrant technology hub of Silicon Valley. Our boutique hotel will keep you connected, rested and comfortable throughout your stay. Embrace your inner tech nerd. Our newly renovated rooms feature a large working desk, 37 inch flat screen TV, Ipod docking station, refrigerator and free high speed internet access. ... more   less 

Additional Information about Avatar Hotel, a Joie de Vivre hotel

Address: 4200 Great America Pkwy, Santa Clara, CA 95054-1210
Location: United States > California > Santa Clara
Price Range: $131 - $357 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Avatar Hotel, a Joie de Vivre hotel 3*
Number of rooms: 168
Reservation Options:
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Also Known As:
Best Western Santa Clara
Holiday Inn Santa Clara
Santa Clara Holiday Inn
Hotel Style:
#3 Green Hotel in Santa Clara
#10 Family Hotel in Santa Clara
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