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BEST WESTERN University Inn Santa Clara

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BEST WESTERN University Inn Santa Clara
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288 Reviews from our TripAdvisor Community

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Showing 281: English reviews
Mesa, AZ
Reviewed 1 week ago

When you do a lot of traveling and your travel coordinator books your hotels, sometimes you have to wonder where you are staying and what its going to be like. When I received my hotel info, I was very leary about this place. I don't like outdoor hall ways. When I arrived to the hotel after a long AM flight,...

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Helpful?
Thank Cormanaz
Gavin M, General Manager at BEST WESTERN University Inn Santa Clara, responded to this review

Thank you so much for such a positive response! We're always delighted when we can exceed our guest's expectations, but to have surprised you in such a great way is the cherry on top! We look forward to serving you again next time - please make sure to thank your Travel Coordinator for us!

Corona del Mar, California
Reviewed 2 weeks ago

Got the job done, nothing fancy, just stayed over for a game, 10 minutes from Levi's Stadium, also near Winchester House, Santa Clara University, airport, and Westfield Mall. Staff was friendly and helpful, has breakfast, pool, work-out room, plenty of parking.

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Helpful?
Thank JeffBransford
Reviewed 2 weeks ago

This property met all of our expectations. The staff was exceedingly pleasant. The breakfast was better than what you'll find at most budget motels. The grounds are in great shape. Laundry facilities worked perfectly. The room itself was spacious and very functional. Great location for our needs. Would definitely stay here again if our travels bring us near Santa Clara.

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Helpful?
Thank kcboy
Valley Springs
Reviewed 4 weeks ago

Job well done, overall results in any business enterprise are generally A reflection of the policies and procedures the owner, and his employees. Refreshing in these times, to see a business well run from top to bottom right down to the cleaning lady great job keep up the good work

Review collected in partnership with Best Western
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Helpful?
Thank 673ronaldn
Fortuna, California, United States
Reviewed December 7, 2016

We used to stay at this hotel when we visited the South Bay... We called a couple months ago and their rates had doubled. Guess what, we didn't stay there. It is a nice quiet BW near or friends and family. There rooms are clean, but not very large. It was convenient to stores etc.. $100 a night was fine,...

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Helpful?
Thank Julie W
Gavin M, General Manager at BEST WESTERN University Inn Santa Clara, responded to this review

Julie, I completely understand the frustration at rising prices. Our weekends are still very low, but the mid-week rates do climb because of the business travel. Keep checking back with us on your next visit!

Charlotte, North Carolina
Reviewed November 26, 2016

I visited my employer's Head Office in Santa Clara and stayed at this hotel for nine days. Check-in time is 3 pm and they did not have a room ready when I showed up at 11:30 am. My fault, so I did not mind waiting about 30 min for the room to be ready for me by 12 noon. Had...

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Helpful?
1Thank Sam G
Gavin M, General Manager at BEST WESTERN University Inn Santa Clara, responded to this review

Sam, Such a thorough review! I'm proud of my team for meeting all your needs so well, and it sounds like we really fit what you were looking for during an extended stay with us. We look forward to serving you next time you come out our way!

Sarasota, Florida
Reviewed November 2, 2016

I visited family in Santa Clara and stayed at this hotel for five days. The room was very clean, attractive, and comfortable. The room had a coffee maker, a microwave and a small refrigerator. Nice Fitness Center. Hotel staff was friendly and accommodating.

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Helpful?
Thank caroherf
Gavin M, General Manager at BEST WESTERN University Inn Santa Clara, responded to this review

Thank you for such a great review! Sounds like we really hit all the right things for you - we look forward to serving you next time you come to see your family!

Buffalo, New York
Reviewed October 21, 2016 via mobile

Chose the hotel because it was reasonably priced versus other listed hotels close to the conference center. The rooms were clean and well kept- but they are outside entrances which I'm not crazy about from a general safety standpoint. However, the location of the hotel seemed to be in a safe area. It's about a 10-15 minute ride to the...

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Helpful?
1Thank Hankmax
Gavin M, General Manager at BEST WESTERN University Inn Santa Clara, responded to this review

Thank you for responding - every review and comment is welcome. Judging by the scores you gave, we did pretty well except for the fact that we are an exterior corridor property. I am wondering what we could have done beyond that to improve your score for next time? Thanks!

Santa Clara, United States
Reviewed October 18, 2016

We moved here from another hotel in the area that was noisy and seemed shady. This hotel was clean and quieter. Even though on a busy street, the rooms are back off the street and protected from noise. The bathroom is small. The drain didn't close in mine, for those who like a tub.

Review collected in partnership with Best Western
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Thank Julie B
San Diego, California
Reviewed October 14, 2016 via mobile

Stayed for five days, good breakfast, friendly staff. There is a refrigerator , microwave, lots of channels to choose from a pool with handicap accessibility, my only complaint was the sheets were not changed the entire time. Other than that it was a very nice stay.

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Thank mstuyck
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Center with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry

Additional Information about BEST WESTERN University Inn Santa Clara

Address: 1655 El Camino Real, Santa Clara, CA 95050-4158 (Formerly University Inn)
Location: United States > California > Santa Clara
Price Range: $127 - $268 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN University Inn Santa Clara 2.5*
Number of rooms: 70
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Also Known As:
Ramada Limited - Santa Clara Hotel Santa Clara
Ramada Santa Clara
Santa Clara Ramada
Hotel Style:
#1 Romantic Hotel in Santa Clara
#1 Family Hotel in Santa Clara
#3 Best Value Hotel in Santa Clara
#10 Business Hotel in Santa Clara
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Questions & Answers

Here's what travelers have asked, with answers from BEST WESTERN University Inn Santa Clara staff and other travelers.
6 questions
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Las Vegas, Nevada
Maryland
3 months ago
Whiteland, Indiana, United States

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Questions? Get answers from BEST WESTERN University Inn Santa Clara staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Away from El Camino Real”
 of 5 bubbles JeffBransford, 2 weeks ago | Read review
“Back of the hotel, off El Camino as far as possible.”
 of 5 bubbles 817JulieW817, Dec 7, 2016 | Read review
“Rooms furthest away from El Camina Real are the quietest”
 of 5 bubbles samgJ8332ST, Nov 26, 2016 | Read review
“Some second floor rooms are pretty far from nearest stairs or elevator.”
 of 5 bubbles handynana1, Aug 10, 2016 | Read review
“Outdoor salt water pool and free breakfast!”
 of 5 bubbles 171grantp, Jul 11, 2016 | Read review
5 of 5
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