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BEST WESTERN University Inn Santa Clara

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276 Reviews from our TripAdvisor Community

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Showing 270: English reviews
2 reviews
5 of 5 stars Reviewed 1 week ago

This is definitely my favorite hotel in the area. The front desk staff are all wonderful and so very helpful. The breakfast selection is very good, and it is stocked often. The fact that it is about a block away from a small shopping center with a Target and a Walgreens is a bonus!

Review collected in partnership with Best Western

Helpful?
Thank andreakX9152MK
Syracuse, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

I was pleasantly surprised by the service and comfort at this property. Rooms were clean and comfortable. Staff was very helpful and kind. Breakfast was wonderful and well serviced. Overall a very good choice!

Review collected in partnership with Best Western

Helpful?
Thank Jason S
Gavin M, General Manager at BEST WESTERN University Inn Santa Clara, responded to this review

Jason, Thanks for the high praise! We look forward to serving you next time! More 

State College, Pennsylvania
Level Contributor
5 reviews
4 of 5 stars Reviewed 2 weeks ago

Clean, adequate space, friendly service at front desk, accommodating. Pleasant and great for the moderate price. Very good breakfast. Need to prepare your own toast etc. Good coffee. Quite environment even though its on a main road.

Helpful?
Thank Elaine R
San Juan Island, Washington
Level Contributor
34 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Fairly pricey. The room was pretty, but the bathroom cramped. The pool was a nice set-up with a bathroom- no showers or heat. Breakfast was nice. Santa Clara was only a short drive to San Jose which our family loves. We were able to easily go visit the Tech and explore downtown.

Helpful?
Thank sarahnutmeg
São José do Rio Prêto, São Paulo, Brazil
Level Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed in Best Western the week of August the 15th for studies and honestly I expected my experience to be as great as the first one but it wasn't. I don't why but they assigned me a room for disabled guests so taking a shower was really uncomfortable for me since I am not used to use this kind... More 

Helpful?
Thank Ernestoloredo
Gavin M, General Manager at BEST WESTERN University Inn Santa Clara, responded to this review

I'm sorry your stay wasn't as you expected! Occasionally reservations come in from third party sites like Expedia with one of our ADA rooms requested - since the reservation came from the outside, we often cannot question the assignment. I don't know if this was your case, but we'll do our best to get it all right for you next... More 

Austin, Texas
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

This part of Santa Clara used to be a little run down, but it looks like the city has been cleaning things up on El Camino. In particular, this hotel used to be pretty run down (maybe 7 years ago), but it's been nicely renovated and I felt completely safe staying here. It also helps that there is a new... More 

Review collected in partnership with Best Western

Helpful?
Thank Vincent C
Gavin M, General Manager at BEST WESTERN University Inn Santa Clara, responded to this review

Thanks for the review, Vincent! Levi's Stadium has certainly boosted the local economy here in Santa Clara, and we're pretty happy with how the Chamber of Commerce has been responding. We appreciate your support! More 

Federal Way
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

when you go to to eat breakfast the staff will look and watch over you like theyre doing their food count and for you not to take more then they put out....front desk person was really nice and made up for the rest of the staff the people that checked us our were realy rude as well

Review collected in partnership with Best Western

Helpful?
1 Thank Faatalale N
Gavin M, General Manager at BEST WESTERN University Inn Santa Clara, responded to this review

I'm certainly concerned to hear about your complaints. We do have issues from time to time with people helping themselves to copious amounts of food, but this shouldn't be their initial attitude. I will look into it immediately - thank you for bringing it to my attention. More 

Ventura, California
Level Contributor
7 reviews
5 of 5 stars Reviewed August 10, 2016

In the area for a family reunion, and booked a total of 7 rooms. Clean, well-appointed, excellent breakfast choices, great air conditioning, but the best part was the friendliness and cooperation of the staff with room assignments, payment options, and being excited with us about our celebration.

Helpful?
Thank handynana1
Gavin M, General Manager at BEST WESTERN University Inn Santa Clara, responded to this review

Those are fantastic praises! Was there any of our employees that stood out among the crowd? More 

Los Angeles, California
Level Contributor
35 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed August 9, 2016

The motel-style inns by Best Western vary in quality. I liked this one. It is well designed, well kept and relatively new. It looks friendly. The pool is nice. Many rooms have windows at the rear side, so you can get some fresh air through the room. The road has many little shops and food is easy to come by.... More 

Helpful?
Thank Terryfrom75
Gavin M, General Manager at BEST WESTERN University Inn Santa Clara, responded to this review

Terry, Thank you for the review. I agree - this neighborhood lends a nice atmosphere for our guests. We look forward to serving you again! More 

1 review
5 of 5 stars Reviewed August 1, 2016 via mobile

The hotel is very nice and the location is very convenient. Also one thing I liked was that besides the fact my window faces to the main road (El Camino Real) the room vas very quiet and peaceful to sleep, the most important thing after a full day of work and meetings.

Helpful?
Thank Bryan C
Gavin M, General Manager at BEST WESTERN University Inn Santa Clara, responded to this review

Bryan, Thanks for the kind words. We're so glad you enjoyed the quiet - there is nothing quite like it! More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service

Additional Information about BEST WESTERN University Inn Santa Clara

Address: 1655 El Camino Real, Santa Clara, CA 95050-4158 (Formerly University Inn)
Location: United States > California > Santa Clara
Price Range: $142 - $271 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN University Inn Santa Clara 2.5*
Number of rooms: 70
Reservation Options:
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Also Known As:
Ramada Limited - Santa Clara Hotel Santa Clara
Ramada Santa Clara
Santa Clara Ramada
Hotel Style:
#1 Family Hotel in Santa Clara
#1 Romantic Hotel in Santa Clara
#2 Best Value Hotel in Santa Clara
#10 Business Hotel in Santa Clara
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