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Hotel Stratford

Traveler (15)
Room & Suite (25)
Business Center & Event Rooms (7)

About

Location
Cleanliness
Service
Value
Located in the heart of downtown santa clara and the heart of the silicon valley, the hotel stratford boasts a location nearby many attractions as well as silicon valley business. We are close to paramount's great america, levi strauss 49er football stadium, google, yahoo, nvidia, convention center, cadence, cisco, and also the great mall, one of the largest malls in america. At the hotel you will find, free wifi, breakfast, cable (58 channels), inroom coffee/tea, serta pillow top beds, micro/fridge, 42" flat panel tv,hardwood floors along with plantation shutters throughout the hotel
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Property amenities
Free High Speed Internet (WiFi)
Free parking
Breakfast included
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Room features
Air conditioning
Microwave
Refrigerator in room
Non-smoking rooms
Good to know
HOTEL CLASS

Location

Full view
69Somewhat walkable
Grade: 69 out of 100
95Restaurantswithin 0.75 miles
2Attractionswithin 0.75 miles
68Reviews
43Photos
0Q+A
13Room tips
Traveler rating
  • 14
  • 21
  • 13
  • 8
  • 12
Time of year
Traveler type
Language
  • Filter
  • English
Popular mentions
Great location, but that's about all. Good old school Italian resturant across the street. Bare bones, bed/shower/towel. Noisey heater/air/thin window/thin sheet/blanket. Has vending machine tho, so why not?
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Response from Sampatelca, Public Relations Manager at Hotel Stratford
Responded Feb 15, 2019
Gary Thank you for your review. I am sorry the Hotel Stratford did not exceed your expectations upon staying with us. The front desk would have been happy to get you more towels and blankets if needed. Please give us another chance to show you we do really want to be a part of your future travel plans. Please do contact hotel directly and thank you once again for your review. We will definitely look at the quality of the sheets, towels, and blankets and make corrections.
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Located right on El Camino real in Santa Clara. A mile from both HW 101 & 280. Close to many restaurants. It’s a small , clean and quiet place. They also serve a nice complimentary light breakfast. With pastries,juices ,coffee & some fresh fruit.
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Response from Sampatelca, Guest Relations Manager at Hotel Stratford
Responded Feb 15, 2019
Dear Ksm2b Thank you for your review and kind words. Please do make us a part of your future travel plans to the area by staying with us Thank you again
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The front desk people were super friendly, but didn't quite have it together as far as passing message between shifts. Our room was on the far end... great because fresh air and a tree from the side window... but next to the ice machine which did not stop from 5AM to 8AM...
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Response from Sampatelca, Guest Relations Manager at Hotel Stratford
Responded Feb 15, 2019
Hello Kawh, Thank you for your kind review of our property. We are definitely looking in the lighting in each of our rooms for a better experience. Thank you again
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Stratford didn't admit the guest, present at their front desk, but charged a No-Show fee! I don't understand that if Stratford had all the credit card data for charging a penalty fee, why wouldn't they let the guest stay and caused such inconvenience and distress at such late
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Response from Sampatelca, Guest Relations Manager at Hotel Stratford
Responded Feb 15, 2019
Dear Hadnani I am so sorry that you had such a negative experience for trying to check in on Aug 1, 2018. I know with credit cards being such a sensitive matter these days, the name on the reservation HAS TO MATCH the name on the CREDIT CARD which has to match the ID of the GUEST. Many guest today have used either a company card or their parents or partner cards and if the booking does not match its very had for us to check people in without those mandatory regulated rules. Please give us another try to show you we really do care. Please make us a part of your future travel plans.
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I had to cancel a trip to Santa Clara because I could not find another room in Santa Clara or san Francisco....after they just went and cancelled my reservation with an email....supposedly because they had construction in the room or area of the property where my room
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Response from Sampatelca, Guest Relations Manager at Hotel Stratford
Responded Feb 15, 2019
Hello 772warrena You Credit card had declined so we sent a cancellation email unless you had another valide credit card. Please try us again and let us show you we really do care.
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"I always like the 2nd floor just because I think they are a bit more quiet"
"Room #112 is on the ground floor by the ice and soda machines, can be noisy!!"
"There are no good rooms, I suggest you find a new hotel completely."
"They also have high speed, dependable wired internet."
"safe neat clean comfortable and excellent customer service - awesome for my business travel to the area"
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PRICE RANGE
$112 - $227 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
howard johnson santa clarasanta clara howard johnson
FORMERLY KNOWN AS
Howard Johnson
LOCATION
United StatesCaliforniaSanta Clara
NUMBER OF ROOMS
31
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