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Candlewood Suites - Santa Clara

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Candlewood Suites - Santa Clara
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88 Reviews from our TripAdvisor Community

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Showing 81: English reviews
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 31, 2016 via mobile

This hotel was recommended to me after an overbooking cancellation by another hotel. The photos online looked nice but wasn't sure it would look the same. What a delightful surprise as we pulled in to the entrance! Located across Santa Clara University, in a quiet area away from the main street. The front desk receptionist was very friendly and helpful,... More 

Helpful?
Thank Redgra
London, United Kingdom
Level Contributor
46 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed June 12, 2016

This is my favorite place to stay with my company having corporate tieup. Upon my every visit, I use to stay at this place and I always felt the comfort of second home. The maintenance of the rooms and the courteous staff are a big plus. the parking slot and the garden around gives a pleasant stay. Not sure about... More 

Helpful?
Thank clarkdefoodie
LosAngeles, CA
Level Contributor
153 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
3 of 5 stars Reviewed May 7, 2016

Hotels are expensive in Silicon Valley and when you're forced to stay within government per diem, sometimes this is one of the only hotels that meets that requirement. There is no way I would spend the amount my company spent for a night in this hotel. I didn't see the value. I had never stayed in a Candlewood Suites and... More 

Helpful?
Thank TravelerMR
IHGService, Guest Relations Manager at Candlewood Suites - Santa Clara, responded to this review

Dear TravelerMR , Thank you for taking the time to write a review about your stay with us. We are pleased to know that you found our rooms to be clean. However, we would like to apologize for the inconvenience caused by our air-conditioning system and fridge. It is also regrettable that the size of our rooms and beds fell... More 

Atlanta, Georgia
Level Contributor
100 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed March 29, 2016

The hotel is in great condition and located in a great spot. Basically restaurants/ universities and public transportation all in one place. Staff was great and Angelica at the Front Desk was the best!!!!

Helpful?
Thank Oscar R
Torrance, California
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed March 13, 2016

Late flight into San Jose and had got bumped from another hotel a couple of weeks before. The hotel was a typical extended stay business hotel. Honesty pantry as well as DVD's available (not that we used them for one night). The rooms were clean with good facilities. Couldn't complain about anything it was as advertised; convenient for airport.

Helpful?
Thank ChrisH47
Goleta, California
Level Contributor
67 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed March 12, 2016 via mobile

Lodgings are incredibly expensive in the Silicon Valley. This is due to the strong high tech economy in which companies will pay anything to bring in workers and due to a resultant shortage of housing and hotel rooms. The long distance commuter is one of the manifestation of such market imbalances. My company moved from relatively affordable Southern California to... More 

Helpful?
Thank TomSulp
Bangalore, Karnataka, India
Level Contributor
136 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
2 of 5 stars Reviewed February 22, 2016

Was not getting any room in the week of 25th Jan 2016 and wanted to book an IHG hotel and ended up with this one. Wrong choice honestly! Very Very basic hotel and top it up with my check in experience. I was supposed to reach around 8AM on 24th Jan and hence decided to pay for one extra night... More 

Helpful?
1 Thank HKBangalore
IHGService, Guest Relations Manager at Candlewood Suites - Santa Clara, responded to this review

Dear HKBangalore, Thank you for being an IHG Rewards Club Platinum member and sharing your feedback. I appreciate your positive remarks regarding our helpful reception staff. We are hospitality professionals who pride ourselves on delivering world class customer service. It is regrettable to hear that you encountered problems with your reservation and the damaged sofa. I sincerely apologize for ay... More 

Travelers are raving about these Santa Clara hotels

Orange County, CA
Level Contributor
228 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
3 of 5 stars Reviewed January 10, 2016

Room was clean and spacious, but felt a bit dated. Large desk area for working. Linens were clean and comfy. Kitchenette was there but I didn't need it. No problems - just wished they had a breakfast included. Wifi was fine. Staff was friendly.

Helpful?
1 Thank cybertraveler
IHGService, Guest Relations Manager at Candlewood Suites - Santa Clara, responded to this review

Dear cybertraveler, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about cleanliness, breakfast and internet service. However, we’re sorry we fell below your expectation regarding the room being dated. We will look into this concern. We take all reviews positive and negative... More 

South Pole
Level Contributor
46 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed November 1, 2015

I stayed at Candlewood Suites for a 2 week business trip. The room was reasonably quiet for both inside and outside noises. Caltrail runs behind the hotel, but the windows seemed thick enough to block the train noises. The kitchen had the basic necessities, but with maybe just a couple of each item (two forks, two glasses, two bowls etc),... More 

Helpful?
Thank ReluctantTraveler31
IHGCare, Guest Relations Manager at Candlewood Suites - Santa Clara, responded to this review

Dear ReluctantTraveler31, Thank you for your feedback and for staying with us. We realize you have many choices when it comes to lodging, and we sincerely appreciate your business with us. I am glad to read that the location of the property is a close proximity to your needs and found the room reasonably quiet. However, we regret for the... More 

Santa Clara, California, United States
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed August 11, 2015 via mobile

BBQ and kitchens in the rooms. Love it. Great design and space. FREE DVD rentals at check in. LOVE IT!! Free wifi! No pool but with plenty more f other things to do nearby. Not too bothered. Will definitely come back again.

Helpful?
Thank Thesuperchelsea
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff

Additional Information about Candlewood Suites - Santa Clara

Address: 481 El Camino Real, Santa Clara, CA 95050-4300
Location: United States > California > Santa Clara
Price Range: $145 - $327 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites - Santa Clara 2.5*
Number of rooms: 122
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Also Known As:
Candlewood Suites - Santa Clara Hotel Santa Clara
Santa Clara Candlewood Suites
Candlewood Santa Clara
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