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Hilton Santa Clara

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1,119 Reviews from our TripAdvisor Community

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Showing 1,065: English reviews
Santa Clara, California
1 review
Reviewed 4 days ago NEW

I always turn back the bedsheets, and a good thing I did on this stay. There was a long hair on the sheet, and it didn't appear that the linen had been changed. Our room was changed, but our overall stay didn't get much better.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank T B
HiltonSantaClaraTeam, Front Office Manager at Hilton Santa Clara, responded to this review

Thank you TB for letting us know about your experience. We apologize for the condition of your guest room and just know that this is not a typical experience. We hope to have you stay with us again in the future so that we may leave you with a more favorable experience. More 

Level Contributor
18 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 4 days ago NEW via mobile

We stood here on the weekend of the 49ers/Patriots game. Room was a little pricey but it rained on game day. Being able to walk right to your hotel in the rain was priceless. Room was really nice. Executive Room access for being a Hilton gold member gave us access to complementary snacks and drinks. Would definitely stay here again.

Helpful?
Thank Nomaam4evr
Roseville, United States
1 review
Reviewed 5 days ago NEW

We didn't want a handicapped room, but the front desk insisted that was all they had. The shower was gross and water went everywhere. Other than that, the room was fine. Perfect location for walking to the 49er game.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank 874jillj
Pasadena, United States
2 reviews
Reviewed 5 days ago NEW

Really enjoyed the hotel! The room was well designed and very roomy and very clean. The staff was attentive. Ordered breakfast at the food bar. It was cooked fresh and tasty. The coffee drinks they prepared were consistently delicious! Enjoyed swimming in the pool. The lobby was beutiful.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Mark And Jane T
Chico, California
1 review
Reviewed 6 days ago NEW

This hotel is in the best location to go to any Levi's stadium game, short walk very nice. It is over priced for the rooms, and the food at the restaurant was not good needs a lot of work. The staff was great

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank 153amy
HiltonSantaClaraTeam, Front Office Manager at Hilton Santa Clara, responded to this review

Thank you for your feedback. Holidays are just around the corner, hopefully you will give us another chance so we could earn your 5-Star rating. Cheers! More 

Flagstaff, Arizona
Level Contributor
279 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
Reviewed 1 week ago

The hotel is adjacent to Levi Stadium. Unless you're seeking a game; staying here during games is cost prohibitive and crazy. For all the other days, I stay here for work in Sunnyvale. They have a small executive lounge for breakfast. The rooms are clean and perfect for work trips.

Helpful?
Thank Ryan T
HiltonSantaClaraTeam, Front Office Manager at Hilton Santa Clara, responded to this review

I am glad that we are your preferred hotel. Looking forward to see you again Ryan! Hopefully we will earn your 5-Star rating by then! More 

Level Contributor
30 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 1 week ago

The location is perfect The staff was great and extremely helpful and compassionate. The breakfast was awful and overpriced. The hotel seemed old and dated it could used makeover and that is why I gave it 3 stars. Location and staff would deceive 5 stars but the bathroom was old and room needed a fresh look

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Lovefood49
HiltonSantaClaraTeam, Front Office Manager at Hilton Santa Clara, responded to this review

Thank you got giving us your honest feedback. We value our greatest asset, our staff. We apologize for not meeting your expectations in regards to the product. We hope our service was enough to have you return. Happy Holidays to you and yours. More 

1 review
Reviewed 1 week ago via mobile

I love this hotel when my family annually goes up there for the football game season. The only thing I don't like is when we try to get a shuttle to take us over to the stadium it takes forever! but I would definately stay there again!

Helpful?
Thank djaldkaoqbsksgskc
HiltonSantaClaraTeam, Front Office Manager at Hilton Santa Clara, responded to this review

Thank you for your candid comments and loyalty. We look forward to having you and your family up here next season. More 

San Jose, United States
1 review
Reviewed 1 week ago

I highly recommend his hotel. You'll be treated like royalty. I can't wait to return! The service from the front door to my room was great. The staff all seemed to enjoy their jobs, and that obvious from the caliber of service that I received. I had a view of Levi's Stadium and Great America theme park. The executive lounge... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank 191starn
HiltonSantaClaraTeam, Front Office Manager at Hilton Santa Clara, responded to this review

We are pleased that you enjoyed your experience with us. We value our greatest asset, our staff. I am glad that we made your stay a memorable one. Please come back and visit us soon ok? More 

Santa Clara, United States
1 review
Reviewed 1 week ago

4-day stay. Had quick breakfast twice (not the buffet) and while I was waiting for the young woman to bring my sandwich I was asked by three others if I had been served. Very well done. I usually do not eat in hotel restaurants for dinner. This one was good and the staff were excellent.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank robertwE1554UZ
HiltonSantaClaraTeam, Front Office Manager at Hilton Santa Clara, responded to this review

Thank you for this great feedback! Our staff is the reason why we are the #1 hotel in Santa Clara. Holidays are just around the corner and hopefully you'll give us another opportunity to take care of you. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
La Fontana
La Fontana
Cuisines: American, Mediterranean, Healthy
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to the Hilton Santa Clara hotel. This stylish and sophisticated hotel boasts an ideal location adjacent to California's Great America theme park and directly across from the Santa Clara Convention Center. Located just 20 minutes from the San Jose International Airport (SJC),in the heart of Silicon Valley. We are also within a five-minute walk of Levi's Stadium - home of the San Francisco 49ers. Plunge into the sparkling outdoor swimming pool or keep fit in the fitness center, fully equipped with ellipticals, bikes, treadmills and weights. Relax in the whirlpool, or enjoy fresh, rich espresso-style beverages in the hotel coffee bar. Savor California and Mediterranean cuisine in the award-winning La Fontana restaurant. Relax and unwind in a spacious guest room decorated in soft, calm tones and featuring internet access. Please note our parking policy on game/event days at Levi's Stadium. Parking will be limited to one car per registered guest room and in accordance with your check-in and check-out times. Guests checking out the day of a game/event will not be permitted to leave their vehicle on hotel property after the hotel check-out time. Late check-out will not be permitted on game/event days. We appreciate your understanding. ... more   less 

Additional Information about Hilton Santa Clara

Address: 4949 Great America Parkway, Santa Clara, CA 95054
Location: United States > California > Santa Clara
Price Range: $129 - $462 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Santa Clara 4*
Number of rooms: 280
Reservation Options:
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Also Known As:
Hilton Santa Clara Hotel Santa Clara
Hilton Hotel Santa Clara
Hotel Style:
#2 Romantic Hotel in Santa Clara
#2 Family Hotel in Santa Clara
#4 Business Hotel in Santa Clara
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Questions & Answers

Here's what travelers have asked, with answers from Hilton Santa Clara staff and other travelers.
7 questions
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See all questions (7)

Questions? Get answers from Hilton Santa Clara staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Higher the better”
 of 5 bubbles Sfo2syd, 2 weeks ago | Read review
“Rooms at the front look on to the main road at the back you get a great view of Levi stadium”
 of 5 bubbles royi895, 4 weeks ago | Read review
“Try to get on the 8th floor so you can use the concierge room amenity. Pool is very small and usually full of kids, so we don't use.”
  • Very comfortable bedroom
  • Very nice bathroom
 of 5 bubbles SanFranciscoVoyager, 4 weeks ago | Read review
“Stadium view seems to be the desired view”
  • Fridge available all day in Executive Lounge
  • Great America on other side of parking lot
  • Sunrise over Levi's Stadium
  • Actual view of Levi's Stadium without zooming in
  • Levi's Stadium in daylight
  • Levi's Stadium at night
 of 5 bubbles dms11, Oct 8, 2016 | Read review
“Even numbered rooms provide views of stadium and amusement park”
 of 5 bubbles 130ricks130, Sep 5, 2016 | Read review
5 of 5
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