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Best Western Plus Encina Inn & Suites

2220 Bath St, Santa Barbara, CA 93105-4322
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (125)
Room & Suite (69)
Dining (8)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 06/26/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Best Western Plus Encina Inn & Suites
Updated 06/26/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#20 of 55 hotels in Santa Barbara
Travelers' Choice
Tucked away on a quiet residential street lined with turn-of-the-century homes, the Best Western Plus Encina Inn & Suites in Santa Barbara offers comfortable accommodations and a convenient location. Relax by the garden pool, enjoy the aviary, book a massage, or simply unwind on your own private patio or balcony. Ideal for extended stays or family vacations, the Encina Inn offers a variety of accommodations, including guest rooms, one and two bedroom suites and townhouses. Many of the units have full kitchens. The Live Oak Cafe is open daily for breakfast, lunch, and dinner with room service available and highlights many of the extraordinary products that Santa Barbara has to offer including: local produce, seafood, local wine, and craft beer. Located in midtown, the hotel is adjacent to Sansum-Santa Barbara Medical Foundation Clinic and Cottage Hospital, and is just minutes from historic downtown, Mission Santa Barbara, golf courses, beaches, wineries, and more.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Fax / photocopying
Baggage storage
Gift shop
Hot tub
Outdoor pool
Heated pool
Vending machine
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Private balcony
Coffee / tea maker
Flatscreen TV
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Room types
Non-smoking rooms
Family rooms
Good to know
Residential Neighborhood
Languages Spoken
Hotel links
Special Offer:BOOK DIRECT & SAVE
1,054Reviews17Q+A100Room tips
Traveler rating
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Popular mentions
L D wrote a review Sep 1
Ca87 contributions23 helpful votes
(Foreword: I sent this letter to the Santa Barbara Hotel Group from two different emails two weeks ago and waited for a response before posting this review. Zip. Zilch. Nada. The Encina itself sent me a canned response of "next time you come we hope your experience is better." This was my experience at the Encina Lodge August 7-9, 2020. We as a family have stayed at this location many many times before over the years as it is always a reliable place to lay our heads. However, I was appalled at the lack of safety measures and also the corner cutting on amenities during this pandemic. First, why is there no contactless check in? I stayed at two separate hotels in the days leading up to this stay and both offered touch free check in AND checkout. Why not a big chain like BW? When I entered the lobby to check in both of the people behind the counter were not wearing masks. One was on the phone and the other filing, and she put her mask on to come help me but I couldn't believe they were sitting next to each other on the phone at the same desk mask free. How many spoken particles were in that room when I entered? I had to pass my credit card for check in (really? I gave it online?) and received my keys. When I remarked "oh, second floor?" The receptionist laughed and said: "You said you wanted quiet, but it's near the pool, so, um, yeah." Whatever that means. Speaking of the pool, there was no cleaning of chairs, no spacing the tables and lounges for social distancing, and no limits on numbers of people entering. At the other hotels we used they had a schedule and slots to sign up for the pool to limit interactions. They wiped down chairs between guests. Best Western doesn't have enough workers to wipe down surfaces during this health emergency?? When we entered our room (259) the cleaning staff were finishing cleaning next door and we asked them where the pull out couch sheets were. I was surprised that we booked the room for three people and the couch was not made up already. I have to make up my own beds in a hotel now? They told me they were in the closet (they were not... I had to call down to get some delivered) and what they delivered was a sheet and the thinnest coverlet I have seen. Like a throw. I dug through all the drawers (all empty). No extra pillows for the beds, nothing. I attempted to nap on the fold out couch the next day with my daughter and was shocked at how saggy and terrible the bed was. I actually apologized to her and told her I'd never put her on that bed if I had known. The "full kitchen" advertised had so little amenities as to be laughable. No nonstick pans (how do you make eggs with no nonstick pans?) No wine glasses, no tea kettle, no water pitcher, the tiniest 8 inch cutting board. It took several minutes to find the light switch buried behind the microwave. No way could I have cooked more than the grilled cheeses I did. The ants started to pour into the room the moment we put a wrapper in the trashcan (through a crack in the ceiling of all places) and we fought them the rest of the days we were there. The bathroom showered was so clogged with calcium that it sprayed everywhere and the automatic motion sensor light that blares on when you enter the bathroom is obnoxious. It is perfectly easy to flip on a switch should you need light. The air conditioner was ancient, and only in the living room. It was impossible to run it while you slept as the creaking noise was deafening. The bedroom was at least 15 degrees hotter and didn't have a fan nor did the television work. The carpet was stained and bathroom counter chipped. Everything seemed in poor repair. Again, we had to face to face check out and AGAIN when I walked in employees were not wearing masks. They slipped one on to help me, but I was so disappointed. We didn't even bother to complain. We left knowing we will never return. After all the years we've stayed with you, this was an utter disappointment on so many levels. From basic room repair to simple health measures. Fail. Sincerely, LD
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Date of stay: August 2020
Sleep Quality
1 Helpful vote
Response from Liz Rodriguez, Other at Best Western Plus Encina Inn & Suites
Responded 2 weeks ago
Greetings LD, Thank you for taking time to share your impressions about your recent stay with us. I would like to begin with a genuine apology for the lack of an appropriate response to your emails. I am working on tracking down your original email to see where it may have fallen through the cracks. Your feeback is very important to us so we want to ensure that this does not happen again. As we welcome our guests to the Best Western Encina Inn & Suites, we are committed to providing you with a safe environment carefully following expert protocols to protect against COVID-19. We have redefined our cleaning and safety protocols starting in our public spaces and high traffic areas and include: * Cleaning all surfaces with increased frequency using recommended cleaning and disinfecting agents. * Hand sanitizers are available at hotel entrances and front desk reception areas. * Signage in public spaces will remind our guests to maintain social distancing. * Partitions have been added to our front desk to provide an extra level of protection to our guests and hotel team. In our guestrooms we have increased our cleaning protocols to ensure all surfaces are thoroughly cleaned and sanitized with recommended cleaning and disinfecting agents. * Electrostatic sprayers with disinfecting mist are used in each guestroom in preparation for our arriving guests. * Food and beverage services are continuously adjusted in accordance with current food safety recommendation. Our dedicated team members are thoroughly trained on all protocols, wear personal protective equipment, and screened daily for health and wellbeing. We will be sure to review these protocols with each of our team members to ensure a safe, comfortable, and confident environment for all our guests. Respectfully, Anthony Ibarra General Manager
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TaylorRose wrote a review May 2020
Central California191 contributions70 helpful votes
Hotel's Favorite
A family member was at Cottage Hospital and the Encina Lodge is located across the street, making it very convenient especially with Covid restrictions limiting hospital visitation. Check in was easy, the room was nicely appointed although somewhat small (it’s an older building)bed very comfy and an onsite restaurant with limited hours due to Covid. Room amenities were good, nice towels and plenty of pillows. Location is quiet and safe. My favorite part was the pool which is surrounded by lovely trees for shade and a bird aviary. It is very easy to park at the hotel and walk to Cottage or the Sansum Clinic, and not worry about hospital parking. The staff was very helpful and kind.
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Date of stay: May 2020Trip type: Traveled on business
Response from LizRodriguezSBHG, Guest Relations Manager at Best Western Plus Encina Inn & Suites
Responded May 27, 2020
Greetings TaylorRose, Thank you for your lovely comments. We are pleased to hear you found your stay at the Best Western Plus Encina Inn & Suites to be enjoyable. It can be a stressful time when a loved one is hospitalized so our hotel team tries to create an environment that offers a bit of reprieve. It is wonderful to hear that you enjoyed the pool and bird aviary and found us to be conventionality located. From our family to yours ~ warmest wishes, Anthony Ibarra General Manager
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Kaleidoscopish wrote a review Aug 2020
Iowa City, Iowa2 contributions
Stayed here for a family reunion for a week. The largest group booked a townhome, which was great so that we had a full kitchen- gas stove, full size fridge, garbage disposal in the sink. The kitchen came with tableware, silverware, pots and pans, and many of the tools we needed, as well- spatulas, large spoons, mixing bowls, even a wine bottle opener! With the large living room and the outdoor space, it was a perfect gathering space for all of us. I stayed in a separate room with a view of the pool- the bed was very comfy, shower had good water pressure, and the balcony was spacious. This was my first time staying in a hotel since COVID, and I was really impressed by how diligently the staff worked to keep public areas and rooms clean- I felt comfortable the whole time. Also, the property has lovely flowers outside the rooms that made me happy every time I saw them. I will definitely stay here again!
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Date of stay: August 2020
Response from Liz Rodriguez, Other at Best Western Plus Encina Inn & Suites
Responded 4 weeks ago
Greetings Kaleidoscopish, Thank you for this lovely summary of your recent stay with us. It is wonderful to hear your family enjoyed the convenience of the townhouse with a fully stocked kitchen. We love knowing that we are part of special memory making experiences. Thank you for taking time to share your impressions with other travelers. We hope to serve you and your family again. Warm regards, Anthony Ibarra General Manager
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Olivia E. wrote a review Aug 2020
Miami, Florida2 contributions
My family and I stayed here for a week and we are so happy we did. Everything was very clean and we loved the peaceful feeling of the place. The front desk staff were helpful and my kids loved the swimming pool. I would definitely recommend. Also, the on-site restaurant has great food!
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Date of stay: August 2020
Sleep Quality
Response from Liz Rodriguez, Other at Best Western Plus Encina Inn & Suites
Responded Aug 21, 2020
Greetings Olivia_ED2020, Thank you for your valuable feedback. We are delighted to hear you enjoyed your stay with us. We are fortunate to have a team who truly takes pride in offering our guests warm and personalized service in a clean and comfortable environment. I look forward to sharing your comments with our hotel team. Thank you for taking time to share your impressions with us. Anthony Ibarra General Manager
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D9038SUmike wrote a review Aug 2020
San Jose, California1 contribution
We stayed here last year for the first time and came back and stayed 4 days, great location and the staff we very friendly. The room was very clean and had just recently been updated. We will definitely stay there again on our next visit to Santa Barbara
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Review collected in partnership with Best Western
Date of stay: August 2020
Sleep Quality
Response from Liz Rodriguez, Other at Best Western Plus Encina Inn & Suites
Responded Aug 8, 2020
Greetings D9038SUmike, Thank you for your kind comments. It is wonderful to hear you enjoyed your recent stay with us. We know you have many hotels to choose from when visiting Santa Barbara so hearing that you return to us each visit is the highest compliment we could hope to receive. Thank you for taking time to share your impressions with other travelers. We look forward to serving you again during your next visit to Santa Barbara. Warm regards, Greg Broussard General Manager
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$159 - $316 (Based on Average Rates for a Standard Room)
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Best Western Plus Encina Lodge & Suites
United StatesCaliforniaSanta Barbara
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Frequently Asked Questions about Best Western Plus Encina Inn & Suites
Which popular attractions are close to Best Western Plus Encina Inn & Suites?
Nearby attractions include First Congregational Church (0.3 miles) and Vino Divino (0.2 miles).
What are some of the property amenities at Best Western Plus Encina Inn & Suites?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Best Western Plus Encina Inn & Suites?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Best Western Plus Encina Inn & Suites?
Guests can enjoy an on-site restaurant during their stay.
Is parking available at Best Western Plus Encina Inn & Suites?
Yes, free parking is available to guests.
What are some restaurants close to Best Western Plus Encina Inn & Suites?
Conveniently located restaurants include Mission Street Ice Cream and Yogurt - Featuring McConnell's Fine Ice Creams, Cajun Kitchen - De La Vina, and Live Oak Cafe.
Are there opportunities to exercise at Best Western Plus Encina Inn & Suites?
Yes, guests have access to a pool during their stay.
Are any cleaning services offered at Best Western Plus Encina Inn & Suites?
Yes, dry cleaning and laundry service are offered to guests.
Are there any historical sites close to Best Western Plus Encina Inn & Suites?
Many travelers enjoy visiting Casa del Herrero (4.8 miles), Old Mission Santa Barbara (0.6 miles), and Casa de la Guerra (1.4 miles).
Is Best Western Plus Encina Inn & Suites accessible?
Yes, it offers facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.