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BEST WESTERN PLUS Pepper Tree Inn

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BEST WESTERN PLUS Pepper Tree Inn
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1,144 Reviews from our TripAdvisor Community

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Showing 948: English reviews
Los Angeles, California
Reviewed March 31, 2014

The Best Western Pepper Tree Inn is a good value for the Santa Barbara area. Overall a very nice experience for the nine days I was here - the grounds are nicely kept and the property has a very California vibe. Not on the busiest part of State Street, but close and convenient to excellent shopping and dining choices.

Review collected in partnership with Best Western
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Helpful?
2Thank Robert C
ChivaunC, General Manager at BEST WESTERN PLUS Pepper Tree Inn, responded to this review

Dear r0bertc423, Thank you for choosing our hotel for your extended stay. We take great pride in offering a good value to guests visiting Santa Barbara. Our guests certainly appreciate our convenient location, well maintained grounds and comfortable accommodations. We appreciate your feedback and certainly look forward to welcoming you back as our guest. Sincerely, Chivaun Clark, General Manager.

Bristol, United Kingdom
Reviewed March 30, 2014

Lovely hotel with 2 outdoor pools (one is heated) and 2 hot tubs. We had a good sized room on the 2nd floor - there is no lift. Free wifi, coffee, fruit. A really relaxing spot, in a perfect location for the freeway. We only stayed 1 night but really wished we could have stayed longer.

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1Thank TheAwesomeLawsons
Shropshire, England
Reviewed March 28, 2014

What a lovely hotel! Fantastic welcome and lovely spacious room with some very nice touches, eg wine and fruit in room. Good restaurants within walking distance too. Would definitely recommend and would stay there again. Pleasant pool area with hot tub which was perfect for relaxing

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1Thank JSGGS
Cerritos, United States
Reviewed March 28, 2014

It is a proven fact rating. The staffs are very accommodating and hospitable on guest(s) needs. Clean rooms and neat lobby. Fresh fruits offered as soon you check in. However, need of minor repair a bathroom strike plate door. A loose plate that doesn't close completely. Also as you stepped in your room a complimentary of fruits and water is...

Review collected in partnership with Best Western
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Thank Dennis E
ChivaunC, General Manager at BEST WESTERN PLUS Pepper Tree Inn, responded to this review

Dennis E. Thank you for taking the time to leave a review of our hotel. We certainly appreciate your comments about the clean rooms and accommodating staff. Because you noted the need of minor repair to the bathroom door plate, our maintenance team was able to address this issue. Thank you so much for bringing this to our attention. We...

Vallejo, California
Reviewed March 27, 2014

I spent one night for a business trip. I chose this hotel because it had a free airport shuttle, free Wi-Fi, and an onsite restaurant. The key card wasn't working in the door, so they quickly gave me another room. The service was excellent all around. The food was just fine and reasonably priced. There is a shopping mall across...

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Thank cphershon
Vacaville, United States
Reviewed March 25, 2014

Wonderful accommodations , very reasonable price, centrally located to downtown Santa Barbara. The room was very pretty, clean, nice view of inside courtyard area and pool. The bed was comfortable and clean. I appreciate the new TV and refrigerator in room as well as microwave for morning coffee.

Review collected in partnership with Best Western
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Helpful?
Thank Janice S
ChivaunC, Manager at BEST WESTERN PLUS Pepper Tree Inn, responded to this review

Janice S. Thank you so much for your kind review. We are so pleased you enjoyed all of the wonderful features of our hotel and certainly look forward to welcoming you as our guest in the near future. Best regards, Chivaun Clark, General Manager.

Norco, California
Reviewed March 24, 2014

Very fine hotel. The room was spacious, loved the recliner. Very comfortable Excellent television. Room was nice and quiet.The food at the restaurant was good and a good portion The room was tastefully decorated and lots of pillows on the bed

Review collected in partnership with Best Western
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1Thank rangerider
London, United Kingdom
Reviewed March 21, 2014

We stayed here for 2 nights on our way to LA. Was a 10 minute drive to the main shopping area and beach. Staff are friendly and the rooms clean and spacious. Lots of places to eat around the hotel so you do not have to drive into town if you don't want to. I would definitely recommend.

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Thank Cat1975
Springfield, United States
Reviewed March 18, 2014

I think that there could of been better things given in the hotel room. Also my room smelt very musty almost like the room was smoked in. The restaurant had pretty good food they over seasoned a lot of things though. The location was very easy for us since we were there on business.

Review collected in partnership with Best Western
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Thank Kelly C
Pasadena, CA, United States
Reviewed March 17, 2014

Very disappointed, This was to be a family celebration but we were very disappointed by the BW facility.Room needed a deep cleaning, upholstered chair had large stains all over. Bad odor persisted. Room is very small. Grounds are very lovely. Not the quality I expected of B W.

Review collected in partnership with Best Western
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Thank Geraldine S
ChivaunC, General Manager at BEST WESTERN PLUS Pepper Tree Inn, responded to this review

Dear Geraldine S. Thank you so much for providing your feedback related to your recent stay with us. After reading your review, I am extremely concerned as the experience you had with us is by no means acceptable. At the BEST WESTERN PLUS Pepper Tree Inn, our staff takes great pride in each guest room and I apologize that we...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Spa
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Nestled on five acres of tropical gardens, the BEST WESTERN PLUS Pepper Tree Inn is a Spanish-inspired resort hotel with ornate tile and wrought-iron embellishments. The lush gardens feature pathways lined with palms and cascading bougainvillea. The hotel offers two heated tile pools, two whirlpools, an exercise room and massage facilities, conference facilities, complimentary parking and free high-speed wireless Internet service.The hotel's spacious, well-appointed guest rooms feature private decks or balconies overlooking the gardens and pool courtyards. The Treehouse Restaurant and Lounge offers casual dining for breakfast, lunch, and dinner and provides room, patio, and poolside service.Located on upper State Street with easy access to 101, the hotel is adjacent to the shops and restaurants at La Cumbre Plaza, and is just minutes from downtown Santa Barbara, world-class golf courses, award-winning wineries, glorious beaches, and the Santa Barbara Mission. ... more   less 

Additional Information about BEST WESTERN PLUS Pepper Tree Inn

Address: 3850 State St, Santa Barbara, CA 93105-3112
Location: United States > California > Santa Barbara
Price Range: $160 - $317 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Pepper Tree Inn 3*
Number of rooms: 150
Reservation Options:
TripAdvisor is proud to partner with Booking.com, getaroom.com, Hotels.com, Priceline and Best Western so you can book your BEST WESTERN PLUS Pepper Tree Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus Pepper Tree Hotel Santa Barbara
Best Western Santa Barbara
Santa Barbara Best Western
Hotel Style:
#9 Business Hotel in Santa Barbara
#10 Family Hotel in Santa Barbara
#13 Romantic Hotel in Santa Barbara
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Questions & Answers

Here's what travelers have asked, with answers from BEST WESTERN PLUS Pepper Tree Inn staff and other travelers.
4 questions
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Durham
7 months ago
Michigan
1 month ago

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Questions? Get answers from BEST WESTERN PLUS Pepper Tree Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Make sure you ask for a room with a normal sized toilet!”
  • The toilet was built for pre-teens and rented to adults at full price....
 of 5 bubbles craig993, 2 weeks ago | Read review
“I liked being near the pool on the ground floor”
 of 5 bubbles kimcsmiles, Feb 14, 2017 | Read review
“A lot of the rooms face the pool, which can be noisy.”
 of 5 bubbles WanderingEarthling, Dec 30, 2016 | Read review
“Check the windows in the bathroom to see if they're closed if it's cold outside.”
 of 5 bubbles 333derekf, Nov 30, 2016 | Read review
“Do NOT stay here.”
 of 5 bubbles 987ericas, Nov 21, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question