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BEST WESTERN PLUS Pepper Tree Inn

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BEST WESTERN PLUS Pepper Tree Inn
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1,144 Reviews from our TripAdvisor Community

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Showing 948: English reviews
Newcastle upon Tyne, United Kingdom
Reviewed September 21, 2014 via mobile

Spanish style hotel just out of the centre of Santa Barbara. Rooms were great and the complimentary water, fruit and biscuits in the rooms were a nice touch! Rooms were big and beds very comfortable. The staff on reception were so helpful they really made our stay! Free coffee and water in reception also came in handy! No real downside...

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Helpful?
Thank Claireh1019
Burbank, United States
Reviewed September 21, 2014

Hotel was quaint. Centrally located to attractions. Pillow was too soft, bed was a little hard for our liking. Views consist of the courtyard/pool or parking lot. However, staff was friendly and price was reasonable for the area. The complimentary coffee was good.

Review collected in partnership with Best Western
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Thank Chrystal D
whiston
Reviewed September 20, 2014 via mobile

We arrived early & the staff were very accommodating allowing us to check in early. The room was spacious & opened onto the pool & jacuzzi but still allowed privacy. The hotel is 5 miles from the main area but there are regular buses & shuttles once you get closer - taxi trip v. expensive so avoid that! Recommend the...

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Thank clairej82
Carlsbad, California
Reviewed September 18, 2014

This property was well kept and the personnel were very helpful. Even though it was more expensive for this level of hotel, it was reasonably priced for Santa Barbara. It's not in the center of town which was actually good because it was relatively quiet. It did have good access to everything we wanted to see in town. The room...

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Thank Mike4mula
Jerseyville, Illinois
Reviewed September 17, 2014

We stayed here after staying near the beach to be closer to family, We should have never left the bestwestern beach side inn where we stayed for two nights We checked in at the pepper tree office drove to our room parked started to get out my wife said don't get out someone got sick, looked like it has been...

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Thank Denis W
ChivaunC, General Manager at BEST WESTERN PLUS Pepper Tree Inn, responded to this review

Denis W, as mentioned in my response to your earlier post of September 7th please know that your experience is far from a typical experience for our guests. Please accept my sincere apology for any uncomfortable situation you were faced with. I wish you would have contacted our staff right away to allow us the opportunity to remove you and...

Kelowna, Canada
Reviewed September 16, 2014 via mobile

I stayed here for 7 nights and did not get tired of the friendly staff, convenient location and comfortable room. Fridge a real bonus and free water a nice bonus. Easy and quick access to all the beaches and of course so close to In n out burger. 2 pools and lots of grass space + Starbucks, Panera and other...

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Helpful?
Thank travelwithpoodle
ChivaunC, General Manager at BEST WESTERN PLUS Pepper Tree Inn, responded to this review

Dear travelwithpoodle, sounds like you really know how to make the best of a good situation. I am so pleased to hear that you explored enough to appreciate our location. It is our pleasure to provide all of our guests with a plethora of services and comfortable in room amenities. We look forward to having you as our guest during...

Vail, United States
Reviewed September 16, 2014

We spent two very relaxing days at this hotel. Check-in was quick, While the rooms are somewhat small, they do have nice patios which add some additional space. There are louvered windows that allow the breeze to blow through the room and the A/C unit was enough to take care of the rare heat wave that occurred during our stay....

Review collected in partnership with Best Western
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Thank Fred M
n'abbey
Reviewed September 14, 2014 via mobile

2nd stay here . Requested a room at fire pit which we got ok . On problem room was above the laundry room / kitchen . A noisy fan came on at night around 11 . 1 night the kind night staff turned it off .2nd night on it came again and they couldn't get it turned off!!! . It...

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Thank UnhappyN_abbey
UK
Reviewed September 13, 2014

First of all, I would say Santa Barbara is probably the most beautiful American town I have been to, and I have been to many. No wonder John Cleese lives there. This was a very satisfactory hotel only a short driving distance from the centre. Lots of amenities and very friendly staff. Clean rooms and good wifi. If you visit...

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Helpful?
Thank AlfieM
ChivaunC, General Manager at BEST WESTERN PLUS Pepper Tree Inn, responded to this review

AlfieM, The Pepper Tree Inn has been a part of Santa Barbara since 1962. We are so happy when our guests enjoy all that Santa Barbara has to offer as well as our hotel. We certainly hope that you visit us during your next US travels. Cheers, Chivaun.

Hawick, United Kingdom
Reviewed September 13, 2014

We were given room 389 which overlooks the pool area. Nice big room with a King Size bed, big bathroom and two comfortable lounging seats. It also features a nice balcony with a table and chairs. Fresh fruit is supplied and two bottles of water daily which is a nice touch. A decent coffee maker and the room is kept...

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1Thank Bordersgeezer
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Spa
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Nestled on five acres of tropical gardens, the BEST WESTERN PLUS Pepper Tree Inn is a Spanish-inspired resort hotel with ornate tile and wrought-iron embellishments. The lush gardens feature pathways lined with palms and cascading bougainvillea. The hotel offers two heated tile pools, two whirlpools, an exercise room and massage facilities, conference facilities, complimentary parking and free high-speed wireless Internet service.The hotel's spacious, well-appointed guest rooms feature private decks or balconies overlooking the gardens and pool courtyards. The Treehouse Restaurant and Lounge offers casual dining for breakfast, lunch, and dinner and provides room, patio, and poolside service.Located on upper State Street with easy access to 101, the hotel is adjacent to the shops and restaurants at La Cumbre Plaza, and is just minutes from downtown Santa Barbara, world-class golf courses, award-winning wineries, glorious beaches, and the Santa Barbara Mission. ... more   less 

Additional Information about BEST WESTERN PLUS Pepper Tree Inn

Address: 3850 State St, Santa Barbara, CA 93105-3112
Location: United States > California > Santa Barbara
Price Range: $160 - $317 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Pepper Tree Inn 3*
Number of rooms: 150
Reservation Options:
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Also Known As:
Best Western Plus Pepper Tree Hotel Santa Barbara
Best Western Santa Barbara
Santa Barbara Best Western
Hotel Style:
#9 Business Hotel in Santa Barbara
#10 Family Hotel in Santa Barbara
#13 Romantic Hotel in Santa Barbara
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Questions & Answers

Here's what travelers have asked, with answers from BEST WESTERN PLUS Pepper Tree Inn staff and other travelers.
4 questions
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Durham
7 months ago
Michigan
1 month ago

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Questions? Get answers from BEST WESTERN PLUS Pepper Tree Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Make sure you ask for a room with a normal sized toilet!”
  • The toilet was built for pre-teens and rented to adults at full price....
 of 5 bubbles craig993, 2 weeks ago | Read review
“I liked being near the pool on the ground floor”
 of 5 bubbles kimcsmiles, Feb 14, 2017 | Read review
“A lot of the rooms face the pool, which can be noisy.”
 of 5 bubbles WanderingEarthling, Dec 30, 2016 | Read review
“Check the windows in the bathroom to see if they're closed if it's cold outside.”
 of 5 bubbles 333derekf, Nov 30, 2016 | Read review
“Do NOT stay here.”
 of 5 bubbles 987ericas, Nov 21, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question