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Best Western Plus Pepper Tree Inn

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3850 State St, Santa Barbara, CA 93105-3112
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Room & Suite (62)
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Certificate of Excellence

About

#24 of 55 hotels in Santa Barbara
Location
Cleanliness
Service
Value
Certificate of Excellence
Nestled on five acres of tropical gardens, the BEST WESTERN PLUS Pepper Tree Inn is a Spanish-inspired resort hotel with ornate tile and wrought-iron embellishments. The lush gardens feature pathways lined with palms and cascading bougainvillea. The hotel offers two heated tile pools, two whirlpools, an exercise room and massage facilities, conference facilities, complimentary parking and free high-speed wireless Internet service.The hotel's spacious, well-appointed guest rooms feature private decks or balconies overlooking the gardens and pool courtyards. The Treehouse Restaurant and Lounge offers casual dining for breakfast, lunch, and dinner and provides room, patio, and poolside service.Located on upper State Street with easy access to 101, the hotel is adjacent to the shops and restaurants at La Cumbre Plaza, and is just minutes from downtown Santa Barbara, world-class golf courses, award-winning wineries, glorious beaches, and the Santa Barbara Mission.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Babysitting
Taxi service
Business Center with Internet Access
Parking
Wifi
Hot tub
Outdoor pool
Heated pool
Restaurant
Vending machine
Meeting rooms
Fax / photocopying
Spa
Massage
Salon
Baggage storage
Gift shop
Newspaper
Non-smoking hotel
Outdoor furniture
Shops
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Private balcony
Coffee / tea maker
Flatscreen TV
Bath / shower
Safe
Telephone
Iron
Wake-up service / alarm clock
Microwave
Refrigerator
DVD / CD player
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Mid-range
Languages Spoken
English, Spanish
Hotel links
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Location

Full view
75Somewhat walkable
Grade: 75 out of 100
27Restaurantswithin 0.3 miles
2Attractionswithin 0.3 miles
1,552Reviews9Q+A100Room tips
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Popular mentions
The hotel exceeded my expectations, the location, staff, room and service were outstanding. I would highly recommend this hotel for R&R...it is family & pet friendly, great patios and rooms are fully equipped with the necessities. I will definitely return to this hotel!
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Review collected in partnership with Best Western
Hotel's Favorite
we always stay in santa Barbara as they offer a medical rate for Sansum patients. always clean and easy to work with. The front desk is very good, tv good, poo;/spa clean and accessable. we tried elsewhere to save a few bucks but wasn't worth it.
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Review collected in partnership with Best Western
Response from ChivaunC, General Manager at Best Western Plus Pepper Tree Inn
Responded Oct 7, 2019
Judy S, thank you for continuing to choose to stay with us here at the Pepper Tree Inn. We know there are many hotel options in town and we greatly appreciate your loyalty. We look forward to welcoming you back soon. Kind regards, Chivaun.
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Stayed there Monday to Friday during a business trip, when I first got there I was very disappointed of how it looked, seemed like one of those little motels, for the price paid we were surprised; rooms were ok, you have to carry your luggage to the second floor as no elevators, no breakfast , not anywhere in the hotel, there isn’t really anything else other than the rooms, to my knowledge, so for business was fine but for vacation I wouldn’t think I would go, for few days there wAs a huge bus Parked behind the parking spots close to our rooms so in and out was a bit of a struggle , it is on state street and across from a Target and Macy’s , lots of breakfast options around so that was ok - but I wouldn’t go again, don’t think so !
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Response from LizRodriguezSBHG, Guest Relations Manager at Best Western Plus Pepper Tree Inn
Responded Apr 11, 2020
Greetings 00Mj, I am terribly sorry to hear you were less than satisfied with your recent stay with us. Our front desk team members should have mentioned that we have 1 elevator in our hotel and we would have happily assisted you with your luggage. Our hotel restaurant, the Tree House offers a variety of menu items for breakfast, lunch, and dinner. Please accept our sincerest apologies for not meeting your expectations. Respectfully, Chivaun Clark General Manager
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Admittedly the hotel looks a little dated from the street and the furniture in the room also looks a bit dated. But if they were to upgrade everything then the rates would skyrocket and I think that would be unnecessary. I would tell you if you are looking for a place with a large mom & pop hotel with very very nice "gardeny" feel for the rooms around the pool/garden area, at a reasonable rate, and in a decent location (state street has a ton of places to eat at and visit and takes you right into downtown (with a bus line right there)) then you couldn't find a better place! And, Geno who helped me checked in was warm & professional and set me up with a nice little room. I will be coming back in the future. Again, if you're looking for the Taj Mahal, this is not your place ... but if you want a reasonable price, clean rooms, great relaxing feeling on your balcony/patio, and in a nice location, this is wonderful!!!
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Review collected in partnership with Best Western
Response from ChivaunC, General Manager at Best Western Plus Pepper Tree Inn
Responded Mar 9, 2020
Thank you Bill B for your kind words. We strive to ensure all of our guests enjoy a comfortable stay at a great value and it sounds like we hit the mark for you. Geno is a true hospitality professional and I thank you for acknowledging his talent. Our landscaping team has been with the hotel for over 25+ years and are dedicated to presenting beautiful garden courtyards. Thank you for taking the time to let us know about your recent stay and we certainly look forward to welcoming you back. See you soon, Chivaun.
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This hotel needs a remodel upgrade on some of the rooms and offer an in hotel breakfast, not pay a high price to go to the restaurant next door. Thought the stay was kind of pricey, but rooms were very clean. Enjoyed having a balcony.
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Review collected in partnership with Best Western
Response from LizRodriguezSBHG, Manager at Best Western Plus Pepper Tree Inn
Responded Apr 9, 2020
Greetings pigb2001, Thank you for your recent stay at the Best Western Plus Pepper Tree Inn. We are pleased to hear you enjoyed your guestroom balcony. Thank you for taking time to share your impressions with us. Our team is in the process of brainstorming ways to upgrade our guestrooms to offer our guests a fresh and modern guestroom in a clean and comfortable environment. Thank you for giving us the opportunity to better serve all our guests. Warm regards, Chivaun Clark General Manager
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PRICE RANGE
$136 - $293 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western plus pepper tree hotel santa barbara, best western santa barbara, santa barbara best western
LOCATION
United StatesCaliforniaSanta Barbara
NUMBER OF ROOMS
150
Payments made by partners impact the order of prices displayed and, for featured or sponsored sort orders, partners’ payments may also influence the order of the accommodations listed.
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Frequently Asked Questions about Best Western Plus Pepper Tree Inn
Which popular attractions are close to Best Western Plus Pepper Tree Inn?
Nearby attractions include Kidaru Indoor Playground (0.07 miles) and La Cumbre Plaza (0.2 miles).
What are some of the property amenities at Best Western Plus Pepper Tree Inn?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Best Western Plus Pepper Tree Inn?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Best Western Plus Pepper Tree Inn?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Best Western Plus Pepper Tree Inn?
Yes, free parking is available to guests.
What are some restaurants close to Best Western Plus Pepper Tree Inn?
Conveniently located restaurants include Lure Fish House, Chuck's steakhouse of Hawaii, and Fresco.
Are there opportunities to exercise at Best Western Plus Pepper Tree Inn?
Yes, guests have access to a pool and a fitness center during their stay.
Are any cleaning services offered at Best Western Plus Pepper Tree Inn?
Yes, dry cleaning and laundry service are offered to guests.
Does Best Western Plus Pepper Tree Inn offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.
Which languages are spoken by the staff at Best Western Plus Pepper Tree Inn?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Best Western Plus Pepper Tree Inn?
Many travelers enjoy visiting Old Mission Santa Barbara (2.0 miles), Casa de la Guerra (3.2 miles), and El Paseo Building (3.2 miles).