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BEST WESTERN PLUS Pepper Tree Inn

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1,003 Reviews from our TripAdvisor Community

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Showing 846: English reviews
Greater Manchester, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We really liked this hotel. We had a great room - spacious, nice and clean and a lovely bathroom. The bed was almost luxurious and the most comfortable of the 9 hotels we stayed in during the holiday. We had a good balcony with a nice garden/pool view. The pool area was lovely and clean. We had lunch in the... More 

Helpful?
Thank Joanne S
Santa Margarita, California
Level Contributor
76 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This property is large, easy to find, and our room (King bed, non-smoking) was perfect for an overnight stay. The front desk staff was friendly, and efficient. Our ground floor room opened onto a patio with table and chairs, and a lawn/garden area. Coffee and fresh fruit were available in the lobby, while bottled water, and complimentary snacks (cookies) were... More 

Helpful?
Thank Kaye T
ChivaunC, General Manager at BEST WESTERN PLUS Pepper Tree Inn, responded to this review

Dear Kaye T - Our 1,000th Reviewer I am so pleased to read your appreciation of our friendly staff, accommodations, amenities and value. We strive to ensure each guest enjoys a comfortable stay with us and it sounds like we hit the mark for you! Thank you for taking the time to provide your comments. I am thrilled to notify... More 

Lubbock, Texas
Level Contributor
39 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

The location was nice and accessible and staff were very nice and helpful. The room itself was clean but decor was really dated and in need of an overhaul. Probably wouldn't stay there again. In any other city it would be a $89 room.

Helpful?
Thank Pat H
Seattle, Washington
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

My teenage daughter and I stayed here for one night on a long road trip. The hotel was cute. It reminded me of being at my grandma's, but in a good way. The furnishings were homey and comfortable, but still felt clean. The room was large and the beds were comfortable. We had a nice, large deck where my daughter... More 

Review collected in partnership with Best Western

Helpful?
Thank amykayel
ChivaunC, General Manager at BEST WESTERN PLUS Pepper Tree Inn, responded to this review

Greetings amykayel, Thank you very much for noticing that my staff works hard to adhere to my high standards of cleanliness as we all want to ensure our guests have an enjoyable stay with us. I hope we have the opportunity to welcome you and your daughter back as our guests. Cheers, Chivaun. More 

San Francisco, California
1 review
3 of 5 stars Reviewed 1 week ago

Pros: Very nice staff, got a free bottle of wine at check in Nice landscaping, pool and fire pit area Cute patio Approximately 3 miles from downtown SB Cons: Rooms are outdated, desperately need to repair wallpaper which is peeling Even with A/C at full blast 24/7 the room remained 10 degrees warmer and 30% more humid than outdoors. The... More 

Helpful?
Thank zazazing
ChivaunC, General Manager at BEST WESTERN PLUS Pepper Tree Inn, responded to this review

Dear zazazing, Thank you for taking the time to provide your comments. I appreciate hearing from our guests any areas of concern during their stay which enables me the opportunity to follow up on necessary items. Please note that we are in process of updating our bathrooms along with new carpeting. I hope you stay with us again and have... More 

Fremont, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

This is my first order for best western plus, and I think I made a good choice. The room is very nice and comfortable,and the bed is big. I think next time I will still chose best western to stay. I am very happy!

Review collected in partnership with Best Western

Helpful?
Thank Wei S
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

A older property that has been extensively updated. The overall room condition was OK to good. However, the room is quite small and the bathroom complex is very small. Finding a bug in the bed linen was a serious downer and the hotel staff seemed neither concerned nor overly generous in their approach toward ameliorating the condition. Lodging in Santa... More 

Review collected in partnership with Best Western

Helpful?
Thank johngY9983BS
Level Contributor
85 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Peppertree Inn is a great hotel with 2 pools and a good restaurant. The location is great, close to the 101, but so quite and tranquil. The staff is friendly and professional - always ready to help with suggestions or offering something to make your stay even better. Free water, fresh fruit and a bowl of candy in the room... More 

Helpful?
Thank RainyTravelJunkie
ChivaunC, General Manager at BEST WESTERN PLUS Pepper Tree Inn, responded to this review

Dear RainyTravelJunkie, Thank you for acknowledging the friendliness and professionalism of my staff. I am so pleased to receive continuous feedback regarding positive interaction between our guests and staff. It is our pleasure to provide a host of complimentary amenities to ensure the comfort of our guests. Please note that we are in process of upgrading the bathrooms and carpets... More 

Phoenix
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great location. Across the street from a mall with good restaurants. Had a room on the 2nd floor that overlooked the pool. Enjoyed the hot tub. Best night's sleep of a week long road trip. Easy to access from the freeway. The restaurant on site had a good breakfast. Liked the delivery of USA Today. Also had a noon checkout... More 

Helpful?
Thank Charlie24Phx
ChivaunC, General Manager at BEST WESTERN PLUS Pepper Tree Inn, responded to this review

Dear Charlie24Phx, A good night's sleep certainly lends to an enjoyable stay. Our guest rooms feature Sleep EZ “Pepper Tree Special” double pillow top beds. It sounds as though our hotel was successful in providing you a great location with comfortable amenities - nothing could make me any happier than to read of your enjoyable stay. We look forward to... More 

Menifee, Ca.
Level Contributor
34 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Location of Hotel near the 101, very convenient & easy to find.close to downtown. Easy & user friendly check-in.....room location near one of several pools. Parking somewhat of a problem at times........

Helpful?
Thank lakes13Menifee_Ca_
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Nestled on five acres of tropical gardens, the BEST WESTERN PLUS Pepper Tree Inn is a Spanish-inspired resort hotel with ornate tile and wrought-iron embellishments. The lush gardens feature pathways lined with palms and cascading bougainvillea. The hotel offers two heated tile pools, two whirlpools, an exercise room and massage facilities, conference facilities, complimentary parking and free high-speed wireless Internet service.The hotel's spacious, well-appointed guest rooms feature private decks or balconies overlooking the gardens and pool courtyards. The Treehouse Restaurant and Lounge offers casual dining for breakfast, lunch, and dinner and provides room, patio, and poolside service.Located on upper State Street with easy access to 101, the hotel is adjacent to the shops and restaurants at La Cumbre Plaza, and is just minutes from downtown Santa Barbara, world-class golf courses, award-winning wineries, glorious beaches, and the Santa Barbara Mission. ... more   less 

Additional Information about BEST WESTERN PLUS Pepper Tree Inn

Address: 3850 State Street, Santa Barbara, CA 93105
Location: United States > California > Santa Barbara
Price Range: $172 - $334 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Pepper Tree Inn 3*
Number of rooms: 150
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Hotwire, Priceline, Orbitz, Best Western + Iniative, Odigeo, getaroom.com and Travelocity so you can book your BEST WESTERN PLUS Pepper Tree Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus Pepper Tree Hotel Santa Barbara
Best Western Santa Barbara
Santa Barbara Best Western
Hotel Style:
#9 Business Hotel in Santa Barbara
#10 Family Hotel in Santa Barbara
#13 Romantic Hotel in Santa Barbara
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