Kimpton Canary Hotel Santa Barbara
31 W Carrillo St, Santa Barbara, CA 93101
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Hotel direct offer!Stay + Dine Package
About
#21 of 56 hotels in Santa Barbara
Location
4.8
Cleanliness
4.7
Service
4.6
Value
4.1
GreenLeaders Gold level
New renovated! The 4-star, boutique Canary Hotel is the only luxury hotel in downtown Santa Barbara and the only hotel with a rooftop pool and 360 degree views. Canary Hotel places you in the center of Santa Barbara's beaches, golf courses and world-class shopping near State Street and the Funk Zone. Dine with us at Fitch & Fork where the cuisine is inspired by the bounty of Santa Barbara's lush farms and rugged coastline. Begin the day with a refreshing brunch or stop by for an evening of eclectic wines, ingredient-driven cooking, and good company.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Bicycles available
Pets Allowed ( Dog / Pet Friendly )
Parking
Wifi
Hot tub
Pool / beach towels
Rooftop pool
Pool with view
Outdoor pool
Heated pool
Restaurant
Poolside bar
Rooftop bar
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
Rooftop terrace
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Doorperson
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Private balcony
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Centrally Located
Languages Spoken
English, Spanish
Location
97Great for walkers
Grade: 97 out of 100
95Restaurantswithin 0.3 miles
60Attractionswithin 0.3 miles
31 W Carrillo St, Santa Barbara, CA 93101
Getting there
Santa Barbara Station15 min
Rental CarsSee rental cars from $39/day
1358Reviews24Q+A100Room tips
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First off, nice-looking hotel. We used the valet parking/bellhop for luggage. Our first interaction with staff was very positive. Check-in was painless, quick & warm. Our room was very nice, clean and modern. Nice comfortable bed. Separate shower & tub. Quick hot water, no waiting, just a heads up. The swimming pool(on the roof with a great view) & bar were pleasant & again had nice staff. The restaurant was nice, with good options & nice staff. You can walk to the ocean easily or the multitude of restaurants and other points of interest in the downtown area. I would recommend this hotel without reservations.
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Date of stay: May 2023Trip type: Traveled as a couple
Room Tip: If you are driving from or to Los Angeles to this location, try to pick a time to drive to avoid...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Hotel's Favorite
If your expecting a modern hotel this is not for you as it is a character hotel. Mexican styles, 4 poster bed, traditional bathrooms some may say dated but this is the character of the location. The pool deck was being refurbished but the pool was done during our stay and looks great. Valet staff friendly as were the reception team and this hotel is 1 steer away from the main promenade street in town
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Date of stay: May 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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I have been to the Kimpton before for drinks, dinner, and even a private roof top dinner with a company event. I booked 2 rooms at the Kimpton, 1 premium room, and 1 suite. The pros - great location, quiet area, felt safe, lots of restaurants, coffee shops and other things steps away. The hotel has a daily happy hour where they offer free wine - cant go wrong. The cons - at checkin no care to actually describe the hotel or walk through details of the hotel. The rooms are dated, tho we were told all rooms have been renovated .. they were dusty, and not sure when the floors were last cleaned. Pro tip ask for slippers, and you will protect your feet, but those slippers are going to be dirty. We spent some time at the pool, there is no pool service, no way to get drinks, so essentially, you have to make your way down to the hotel, not convenient if you are wet. Lastly, I tried to order room service, restautant was not busy, but i was on hold for 10 minutes ..finally went downstairs, ordered from the room service menu that was on their website ... only to have the food arrive and it was different. Looks like the menu on the website has not been updated. Food was just okay... checkout was not any better, no care to ask how was they stay, or if we had any feedback. Overall, for the money spent, for 2 rooms, for 5 nights, there are way better options in and around santa barbara.…
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Date of stay: April 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
we went for a couples getaway , looking to splurge a little. But honestly it was just ok. Spent over $700 for one night stay after taxes etc, expected a little more. Supposedly got an AmEx upgrade, but not sure what that was, didn't notice anything different about our room. Two bottles of water for $10 each, really? Asked for extra towels, never got them. Bathroom needs major upgrades, TV in room kept scrambling / no signal, annoying when you are trying to relax and watch a movie. No view because currently under construction, so just had scaffolding outside window. Honestly, way too expensive for what it was. It was just "meh" for this price. Best part was location.
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Date of stay: March 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
The people at the front desk and at the front entrance were all very nice and helpful. However the basic problems were numerous. The bed was so high that they had to remove the box springs to make it accessible to a normal person. Even then they had to provide a step stool. The side of the tub/shower was also very high and difficult to access. The in-room refrigerator did not work and had nothing in it. The restaurant Finch and Fork was good but they do not open until 8 am and 9am on the weekends. The reading chair was very comfortable but there was no side table at all. The room key provides elevator access the rooftop, which was lovely. The location in the center of town is the best reason to book a room here.
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Date of stay: February 2023
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We stayed here for 4 nights the other week. It was wonderful and we'll definitely be back. I was hesitant at first given some of the reviews posted. However, staying here added a lot to our Santa Barbara Experience. The rooftop for one is beautiful. We enjoyed the views both day and night - and especially relaxing by the rooftop fireplace. We made use of the bikes around town - and golds gym right next door. The wine hour from 5-6 was very nice too - we enjoyed it in their renovated lobby that has a nice feel and several welcoming seating areas. The staff and valet were always friendly to us as we were coming and going. As ambassador members we had a nice special touch in our room. We also enjoyed breakfast/brunch in the restaurant every day - and the food was wonderful. My husband had some type of beef tip dish said it was his best meal of the trip! If you're considering staying here - don't hesitate - they seem to have improved!…
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Date of stay: January 2023
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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I have always had great experiences at Kimpton hotels. The boutique quality has always been luxurious. Santa Barbara has been in my bucket list for years. I thought being in the heart of the city at a luxury hotel, would be worth the $600+ I paid per night to stay there. Definitely NOT. On the plus side, the rooms were clean and the beds and bedding were lovely. The room wasn’t crampt, but it was very tired. It had clearly been over a decade since it had been decorated. The rugs were frayed, the curtains and wallpaper faded. We were put on the street, facing an intersection. The balcony doors were also old and did not keep out any of the noise. Just our luck, construction was going on in the empty lot directly across the street from us by 8:00 am. When I asked the front desk if we could be moved to a quieter room, she said all their rooms faced the street. This actually was not true once I saw our friend’s room. There was very little done by the youngsters at the front desk to be helpful or even acknowledge the fact that I am an Ambassador with IHG, or that we really didn’t want our room. They really didn’t care. Very unprofessional. We did love the fruit infused water in the lobby, especially since the water in the room cost several dollars each. The coffee was good in the morning, though not well maintained for fullness or that the pumps even worked. Once again, the front desk didn’t care. The best part of the hotel is the restaurant attached. We had a fabulous dinner there. Later we read that it is one of the best in the city. We loved the milkshake for dessert and talked about the entire next day, then went back for another. We also went north to the Ritz for brunch. Very lovely. It was the same price as the Kimpton. I was kicking myself for not choosing it instead. There aren’t a lot of luxury hotels in the area with the Four Seasons closed. We keep reading that it will be opening this year. That will definitely be worth a trip back!…
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Date of stay: December 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
Helpful
Response from Richard Cox, General Manager at Kimpton Canary Hotel Santa Barbara
Responded Jan 11, 2023
Dear Ruandgidget, Thank you for sharing your review regarding your recent experience. We are very sorry to hear about the issues you encountered with hotel and our services during your recent stay. Our property is currently undergoing a guest room modernization program expected to complete in late March 2023. Introducing an elegant modern twist on the California Riviera experience that is Santa Barbara. I have shared your review with our guest services team, and we will use your comments as an opportunity to refine and improve our service. Please feel free to contact me directly regarding your stay if you would like to discuss your experience. We hope to be of service in the future. Richard Cox General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
From the time I entered until my departure the attentiveness of the staff was superb. They were most generous with making sure I got to my room with my baggage and were watm and welcoming. I would especially like to point out Sebastian, Lucas, and Paul for their excellent service. The suite was well-appointed, beautiful, and had everything I needed. I loved I could cast from my phone to either TV.
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Date of stay: January 2023Trip type: Traveled on business
Room Tip: the coffee in the lobby does not do justice to Kimpton standards. much better coffee around the...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
The pictures of the rooms are nothing like the reality. I asked the front desk to put me in any room like the ones I see in the web site, and they assured me that those rooms don’t exist, that those photos are “general” and not of an actual room. Also, I arrived yesterday 12/21/22 at 8pm, dropped off my suitcases and had to immediately leave for an appointment. I noticed the room was nothing like what I had expected, but didn’t have the time to to talk to anyone. Came back at 11pm and was told that if I wanted to switch rooms (to another bad one) I would have to pay for both rooms the first night, since I had “already been in the room for a few hours”. So I am still in my claustrophobic suite, which has barely a window and it smells like glue, due to the construction on the floor above. I was told in advance that construction was done, except for a small area, which implied the hotel was renovated, but it’s super old, apparently one 3 rooms are renovated and, of course, they are booked. Do not recommend.…
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Date of stay: December 2022Trip type: Traveled as a couple
Room Tip: Do not stay at this hotel if you are on vacation
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Richard Cox, General Manager at Kimpton Canary Hotel Santa Barbara
Responded Dec 27, 2022
Dear Courious32619904275, Thank you for sharing your review regarding your recent experience. We are very sorry to hear about the issue you encountered with hotel services during your stay. I would like to assure you all imagery provided by the hotel is an accurate depiction of the room type the picture is associated with on our website. Our property website does not currently offer images of our renovated rooms as they are not as of yet available for use. Currently renovations associated with the hotels public areas such as the restaurant and bar or lobby are complete. Additionally, a majority of our current improvement work is limited to closed sections of the property and there should be limited to no interruptions experienced by guests. With all improvements completed by the end of March. We hope to be of service in the future. Staff and Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Leaving this review a few places in hopes someone from management sees it. Unfortunately I am really disappointed by this place. I booked it for my dad and his wife for 2 nights as a nice beach getaway for them since they just got married. Only to find out after arrival that the water would be shut off in the room from 10am-6pm the next day. When I called the front desk to ask for some sort of refund because the room was unusable for a full day, the receptionist first said "well they could use the water the first night" LOL as if you only need water once over a 2 day stay.. and I said well okay, but it's unusable today.... to which the receptionist said "well it's shut off for routine maintenance during 10-6 when most people are not in their hotel rooms" which I found to be a strange excuse because what if someone was planning to just stay at the hotel for most of the day and relax and use the amenities? Also my dad had a horseback ride in the morning and was hoping to go back to the hotel to shower in the middle of the day which seems very normal for people on vacation? So the receptionist said "they can get their money back for the second night if they check out today" -- so you're saying the "accommodation" is to say "if you don't like it you can leave"?? then I explained to her that I don't want them to have to switch hotels again, and they already made alternative plans for the afternoon... I explained I want to have some money back because if I had known the room didn't have water I would never have booked it. And then the receptionist said "well they were told when they checked in" LOL as if that's not too late at that point and you kind of put people in a bind and hope another hotel has availability? it makes no sense. Absurd conversation. It was very clear to me they intentionally did not disclose this water outage because they would lose out on guests who would not want to stay in a hotel with no water (obviously!) After going through that entire conversation the receptionist finally gave me 50% off the second night, which I said fine to. Still have to give 1 star tho, unfortunately! Won't book again.…
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Date of stay: December 2022
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
Helpful
Response from Richard Cox, General Manager at Kimpton Canary Hotel Santa Barbara
Responded Dec 27, 2022
Dear Josiahk499, Thank you for sharing your review regarding your recent experience. We are very sorry to hear about the issue you encountered with hotel services during our current property improvement program. The service team here had attempted to contact arriving guests with general information regarding potential disruptions, however it appears we were not successful in advising you in advance and do apologize. As a majority of our current improvement work is limited to closed sections of the property there should be limited to no interruptions experienced by guests. With all improvements completed by the end of March. We hope to be of service in the future. Staff and Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$444 - $750 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
canary santa barbara, santa barbara canary hotel
FORMERLY KNOWN AS
Canary Hotel Santa Barbara
LOCATION
United StatesCaliforniaSanta Barbara
NUMBER OF ROOMS
97
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Claim Your ListingKIMPTON CANARY HOTEL SANTA BARBARA - Updated 2023 Prices & Reviews (CA)
Frequently Asked Questions about Kimpton Canary Hotel Santa Barbara
Which popular attractions are close to Kimpton Canary Hotel Santa Barbara?
Nearby attractions include Jamie Slone Wines (0.2 miles), Santa Barbara County Courthouse (0.2 miles), and Italian Pottery Outlet (0.07 miles).
What are some of the property amenities at Kimpton Canary Hotel Santa Barbara?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
Which room amenities are available at Kimpton Canary Hotel Santa Barbara?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Kimpton Canary Hotel Santa Barbara?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Kimpton Canary Hotel Santa Barbara?
Yes, paid private parking on-site and paid private parking nearby are available to guests.
What are some restaurants close to Kimpton Canary Hotel Santa Barbara?
Conveniently located restaurants include McConnell's Fine Ice Creams, Handlebar Coffee Roasters, and Jeannine's Bakery.
Are there opportunities to exercise at Kimpton Canary Hotel Santa Barbara?
Yes, guests have access to a pool and a fitness center during their stay.
Is Kimpton Canary Hotel Santa Barbara located near the city center?
Yes, it is 0.2 miles away from the center of Santa Barbara.
Are any cleaning services offered at Kimpton Canary Hotel Santa Barbara?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Kimpton Canary Hotel Santa Barbara?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Kimpton Canary Hotel Santa Barbara offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.